Apr 2, 2024 | 3PL Warehouse Management, Article, Warehouse Management Software
Many businesses turn to third-party logistics (3PL) companies for their shipping, warehousing, and fulfillment needs, but it can be overwhelming to choose the right 3PL provider for your business with so many available options. Any of these five 3PL companies would be a great place to start:Â
The Five Best 3PL Companies
- ShipHero: ShipHero is a comprehensive Warehouse Management System (WMS) designed to optimize eCommerce operations by simplifying picking, packing, and shipping processes. It boasts features like inventory management, order tracking, automation rules, and seamless integrations with major eCommerce platforms.
- For businesses operating in or expanding to the Canadian market, understanding the nuances of logistics in Canada is essential. Explore our insights on 3PL services in Canada to navigate the complexities of Canadian warehousing, shipping, and fulfillment strategies effectively.
- ShipBob: It offers top-notch fulfillment services aimed at helping direct-to-consumer eCommerce brands stay competitive by allowing them to focus on business growth and delivering exceptional customer experiences
- C. H. Robinson: C.H. Robinson stands out as a global logistics platform, offering comprehensive solutions across various industries.
- XPO Logistics: The company has a strong focus on utilizing proprietary technology to efficiently move goods through its network, emphasizing the de-risking of supply chains for companies​.
- UPS: United Parcel Service, Inc. (UPS), founded in 1907, has grown from a small messenger company to a Fortune 500 global shipping and supply chain management powerhouse.
If you know what a 3PL is and why you might need it, then you have five places to start your search. If you don’t know much about 3PLs, keep reading.
What are Third-party Logistics?
Third-party logistics refers to the outsourcing of logistics activities to a specialized company. These companies handle tasks such as transportation, warehousing, inventory management, and order fulfillment on behalf of their clients. By partnering with a 3PL provider, businesses can streamline their supply chain processes and focus on their core competencies.
3PL companies offer a wide range of transportation services. They generally have a network of carriers and can negotiate favorable rates for shipping goods. By road, air, rail, or sea, these companies have the expertise to ensure that products reach their destination efficiently and on time. They also handle all the necessary documentation and customs clearance, taking the burden off the businesses.
Warehousing is another crucial aspect of logistics that 3PL companies excel in. They have strategically located warehouses equipped with the latest technology and infrastructure to store goods safely and efficiently.Â
These warehouses are often equipped with advanced inventory management systems that allow businesses to track their inventory in real-time. This ensures that businesses always have visibility into their stock levels and can fulfill customer orders promptly.
Inventory management is a complex task that requires careful planning and execution. 3PL companies have dedicated teams that specialize in managing inventory. They use sophisticated software systems to track stock levels, monitor expiration dates, and optimize storage space. By outsourcing this function to a 3PL provider, businesses can minimize the risk of stockouts and reduce carrying costs.
Order fulfillment is the final step in the logistics process, and 3PL companies play a crucial role in ensuring orders get delivered accurately and on time. 3PL companies often have efficient order processing systems in place to handle everything from picking and packing to labeling and shipping. With their expertise, businesses can provide their customers with a seamless and reliable order fulfillment experience.
Overall, partnering with a 3PL provider offers numerous benefits for businesses. It lets the business tap into the expertise and resources of a specialized logistics company, optimize their supply chain, and improve customer satisfaction. By outsourcing logistics activities, businesses can focus on their core competencies and gain a competitive edge in the market.
If you’re new to the concept of third-party logistics and curious about the breadth of services they offer, our comprehensive overview on 3PL services breaks down everything from warehousing to order fulfillment, equipping you with the knowledge to make informed decisions.
Overview of 3PL Companies
3PL companies come in all shapes and sizes, offering a wide range of services to cater to different business needs. While some 3PL providers specialize in specific industries or regions, others offer comprehensive solutions that can be tailored to any business.Â
The top 5 best 3PL companies on our list have proven track records, extensive networks, and a reputation for delivering exceptional results.
What Kinds of Businesses Use 3rd Party Logistics Companies?
eCommerce businesses, retailers, manufacturers, and distributors are among the industries that commonly use 3PL providers. Startups and small businesses often choose 3PL companies to handle their logistics needs so they themselves can focus on growth and core competencies.Â
Larger corporations also benefit from outsourcing logistics tasks; they can streamline their operations and gain access to specialized expertise.Â
Startups and small businesses often face unique challenges in logistics and supply chain management. Dive deeper into how a 3PL can be a game-changer for small businesses by visiting our detailed guide on 3PL services for small businesses, offering insights to streamline your operations and focus on growth.
Core Competencies of 3PL Providers
The top 5 best 3PL companies mentioned above excel in certain core competencies that set them apart from their competitors. These core competencies include:
- Extensive network and transportation capabilities
- Advanced technology and tracking systems
- Efficient warehousing and inventory management
- Excellent customer service and communication
- Customizable solutions tailored to specific business needs
Fulfillment Centers & Warehousing Locations
When choosing a 3PL provider, it is crucial to consider their fulfillment center locations and warehousing capabilities. The top 5 best 3PLs above have strategically located warehouses across the country, allowing for faster and more cost-effective shipping. These companies have invested in state-of-the-art warehousing facilities that prioritize efficiency, security, and scalability.
Sales Channels & eCommerce Platforms Supported by 3PLs
eCommerce businesses rely heavily on effective supply chain management to ensure timely order fulfillment. The top 5 best 3PL companies integrate seamlessly with popular eCommerce platforms such as Shopify, WooCommerce, and Amazon.Â
They also support multiple sales channels, including marketplaces like eBay and social media platforms. By leveraging the capabilities of these 3PL providers, eCommerce businesses can enhance their customer experience and boost sales.
Customer Satisfaction with 3PL Companies
When selecting a 3PL provider, consider their track record of customer satisfaction. The top 5 best 3PL companies have a proven history of delivering a high level of service and exceeding customer expectations. They have earned positive reviews and testimonials from their clients, showcasing their commitment to excellence.
How to Get Started with a 3PL Service
If you decide to partner with a 3PL provider, the onboarding process is generally straightforward. It typically involves:
- Evaluating your logistics needs and goals
- Researching and shortlisting potential 3PL companies
- Contacting the selected companies and discussing your requirements
- Requesting and reviewing proposals
- Selecting the best-fitting 3PL provider for your business
- Signing the necessary agreements and contracts
- Collaborating with the 3PL company to set up systems and processes
By following these steps, you can start leveraging the benefits of 3PL services and optimizing your supply chain management.
Mistakes to Avoid When Choosing a 3PL Provider
While selecting a 3PL provider, avoid these common mistakes that can lead to poor service or unsatisfactory results:
- Not thoroughly researching the reputation and track record of the 3PL company
- Choosing a provider solely based on cost, without considering the quality of service
- Overlooking the compatibility of the provider’s technology with your existing systems
- Not clearly communicating your business requirements and expectations
- Entering into long-term contracts without a trial or pilot period
By being aware of these common mistakes, you can make an informed decision and select a reliable and suitable 3PL provider.
Understanding the Pricing Structure of 3PLs
The cost of 3PL services can vary depending on the volume of shipments, storage requirements, and the complexity of logistics operations.Â
3PL providers typically use a pricing structure that includes fixed costs like warehousing fees, and variable costs based on the services used. Carefully review the pricing details provided by potential 3PL providers so you know it aligns with your budget.

Key Takeaways
In conclusion, partnering with a reputable 3PL company can significantly optimize your supply chain and enhance your overall business operations.Â
The top 5 best 3PL companies stand out due to their extensive networks, advanced technology, superior customer service, and customizable solutions. When choosing a 3PL provider, consider factors such as industry expertise, technology capabilities, and customer satisfaction.Â
By avoiding common mistakes and understanding the pricing structure, you can make an informed decision and select the right 3PL provider for your business.
Frequently Asked Questions
What does 3PL stand for?
3PL stands for Third-Party Logistics. It refers to the outsourcing of logistics and distribution by companies to third-party firms that specialize in warehousing, transportation, and fulfillment services.Â
These third-party providers manage all or a significant portion of a company’s logistics functions, allowing businesses to focus on other areas without the need for extensive logistics infrastructure or expertise.
Is it necessary to use a 3PL company?
While it is not mandatory, utilizing a 3PL company can provide numerous benefits, particularly for businesses that require efficient supply chain management.
How do I choose the right 3PL provider for my business?
Consider factors such as reputation, industry expertise, technology capabilities, and customer satisfaction when selecting a 3PL provider. Additionally, ensure their services align with your specific business needs.
May 22, 2023 | TestCategory
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. 3PL (Third-Party Logistics) inventory system. Nulla hendrerit risus sit amet erat blandit, eget laoreet lorem tempus. Donec dictum felis nec elit imperdiet, vel porttitor metus commodo. Praesent lacinia urna sapien, quis tempor arcu semper laoreet. Curabitur laoreet massa ac ligula luctus scelerisque eget luctus nunc. Suspendisse eu dignissim nulla. Pellentesque at nulla facilisis, scelerisque justo vel, molestie quam. Duis mattis sit amet libero ac ornare. Donec lacinia magna id orci scelerisque placerat. Proin aliquet tortor neque, sit amet maximus nibh sodales vel. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
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Nam vel commodo tortor. Cras maximus lacinia lectus, non venenatis nulla tristique commodo. Interdum et malesuada fames ac ante ipsum primis in faucibus. Phasellus sit amet eros et lectus tincidunt posuere. Cras vitae sollicitudin risus, euismod rhoncus velit. Integer vel elit faucibus, finibus sem eget, elementum ante. Cras ullamcorper euismod velit, eget efficitur mauris maximus a. Vestibulum posuere pulvinar volutpat. Nunc euismod luctus tristique. Aliquam malesuada molestie lacus, nec venenatis lectus molestie quis. Suspendisse quis ultricies leo. Curabitur auctor enim in lorem pellentesque porttitor eu maximus ipsum. Duis euismod accumsan leo blandit lobortis. Pellentesque sed augue dolor.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. 3PL (Third-Party Logistics) inventory system. Nulla hendrerit risus sit amet erat blandit, eget laoreet lorem tempus. Donec dictum felis nec elit imperdiet, vel porttitor metus commodo. Praesent lacinia urna sapien, quis tempor arcu semper laoreet. Curabitur laoreet massa ac ligula luctus scelerisque eget luctus nunc. Suspendisse eu dignissim nulla. Pellentesque at nulla facilisis, scelerisque justo vel, molestie quam. Duis mattis sit amet libero ac ornare. Donec lacinia magna id orci scelerisque placerat. Proin aliquet tortor neque, sit amet maximus nibh sodales vel. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit. 3PL (Third-Party Logistics) inventory system. Nulla hendrerit risus sit amet erat blandit, eget laoreet lorem tempus. Donec dictum felis nec elit imperdiet, vel porttitor metus commodo. Praesent lacinia urna sapien, quis tempor arcu semper laoreet. Curabitur laoreet massa ac ligula luctus scelerisque eget luctus nunc. Suspendisse eu dignissim nulla. Pellentesque at nulla facilisis, scelerisque justo vel, molestie quam. Duis mattis sit amet libero ac ornare. Donec lacinia magna id orci scelerisque placerat. Proin aliquet tortor neque, sit amet maximus nibh sodales vel. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos.
What is a Warehouse Audit?
A warehouse audit comprehensively reviews your warehouse’s technology and processes. It systematically and objectively examines your warehouse’s operations to identify improvement areas and optimization opportunities. The audit helps you evaluate the effectiveness of your warehouse processes, technology efficiency, and inventory management accuracy.
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Apr 2, 2024 | 3PL Warehouse Management, Article, Fulfillment
If you’re looking for the best 3PL companies in Canada, you’ve come to the right place. This article will introduce you to some of the top players in the industry and provide valuable insights into the world of third-party logistics in Canada.
What is Third-Party Logistics (3PL)?
Before going into the specifics, it’s important to understand what third-party logistics or 3PL is.Â
In simple terms, 3PL refers to the outsourcing of supply chain management functions to a specialized company. These companies handle various aspects of logistics like transportation, warehousing, and distribution on behalf of their clients.
By entrusting their logistics operations to a 3PL provider, businesses can focus on their core competencies while benefiting from the expertise and resources of the 3PL company. It’s a win-win situation that has gained popularity across industries.
In the transportation arena, 3PL providers play a crucial role ensuring the smooth movement of goods from one location to another. They have extensive networks of carriers and can negotiate favorable rates that save their clients money. Additionally, 3PL companies have the expertise to optimize routes, track shipments in real-time, and handle any unexpected issues that may arise during transit.
Warehousing is another area where 3PL providers excel. Most have strategically located warehouses equipped with state-of-the-art technology and systems to efficiently store and manage inventory. This helps businesses reduce their warehousing costs and benefit from extra scalability and flexibility. With advanced inventory management systems, businesses have real-time visibility into their stock levels, ensuring timely replenishment and minimizing stockouts.
And beyond transportation and warehousing, 3PL provider services can include order fulfillment, packaging, labeling, and even customer support. By leveraging these additional services, businesses can enhance their overall supply chain operations and improve customer satisfaction.
A key advantage of partnering with a 3PL provider is access to their expertise and industry knowledge. 3PL companies are always up to date on the latest trends, regulations, and best practices in logistics. They can provide valuable insights and recommendations to optimize supply chain processes across many industries.
Another benefit of working with a 3PL provider is scalability. With a 3PL partner, businesses can easily scale up or down their logistics operations without significant investments in infrastructure or resources. They can adapt quickly to market demands and seize new opportunities.
In conclusion, third-party logistics, or 3PL is the outsourcing of supply chain management functions to specialized companies. These companies handle transportation, warehousing, and distribution on behalf of their clients, letting businesses focus on their core competencies. 3PL providers offer expertise, cost savings, scalability, and value-added services, making them an attractive option for businesses across industries.
To have a better understanding of how 3PL companies operate and the diversity of services they offer, consider reading our comprehensive overview of 3PL companies, which provides insights into selecting the right partner for your logistics needs.
Overview of 3PL Operations in Canada
In Canada, the 3PL market is vibrant and competitive. With its vast geographical area and robust trade relationships, the country presents numerous opportunities for logistics companies.
Canadian 3PL providers offer a wide range of services, catering to industries like retail, e-commerce, manufacturing, and healthcare. From managing inventory and order fulfillment to overseeing transportation networks, these companies play a vital role in the supply chains of businesses across the country.
Understanding the 3PL Market in Canada
The 3PL market in Canada is constantly evolving to meet the changing demands of businesses. As companies seek to optimize their supply chains and provide seamless customer experiences, the role of 3PL providers becomes increasingly important.
A Key factor driving this growth is the rapid expansion of e-commerce. As more and more Canadians turn to online shopping, businesses need efficient and reliable logistics solutions to fulfill customer orders quickly and accurately.
Range of Services Offered by 3PLs in Canada
Canadian 3PL companies offer a comprehensive range of services to meet the specific needs of their clients. Common services include:
- Transportation management
- Warehousing and distribution
- Inventory management
- Order fulfillment
- Customs brokerage
- Reverse logistics
These services can be tailored to suit small startups, large corporations, and everything in between. By leveraging the expertise of 3PL providers, companies can streamline their operations and gain a competitive edge in the market.
To explore the specific services provided by third-party logistics providers and how they can transform your supply chain, explore our detailed discussion on 3PL services, offering a closer look at how these services streamline operations for businesses of all sizes.
Benefits of Using a Third-Party Logistics Company in Canada
Partnering with a 3PL company in Canada offers several benefits for businesses:
- Cost savings: Outsourcing logistics functions eliminates the need to invest in infrastructure, technology, and personnel.
- Improved efficiency: Streamlined processes and faster order fulfillment improve the customer experience.
- Scalability: Seamless operations give businesses the confidence to grow.
- Focus on core competencies: Businesses have more time for future planning.
- Access to expertise: Businesses get valuable insights they can use to improve their customer experience or bottom line. Â
Overall, partnering with a 3PL company in Canada is transformative for businesses, offering a pathway to reduce operational costs, enhance efficiency, achieve scalability, maintain a focus on core business areas, and leverage expert insights.Â
These combined benefits create a formidable foundation for businesses to thrive and expand in the highly competitive Canadian marketplace.
Small and medium-sized enterprises seeking to capitalize on these benefits should explore our detailed guide on 3PL for small businesses. This resource is tailored to help smaller companies understand how to effectively utilize 3PL partnerships to enhance their logistics operations and support growth.
Top 3PLs in Canada
Several 3PL companies in Canada stand out for their industry expertise, reliability, and customer satisfaction::
- McKenna Logistics: A comprehensive logistics provider offering tailored warehousing, distribution, and supply chain solutions across Canada. They specialize in various industries, including food and beverage, health, and beauty, emphasizing regulatory compliance and inventory accuracy.
- Sci Logistics: Known for innovative supply chain solutions across technology, healthcare, and retail sectors, SCI Logistics boasts an extensive national network. They offer e-commerce fulfillment, reverse logistics, and specialized temperature-sensitive product services, emphasizing technology-driven approaches.
- ShipHype: ShipHype stands out as a flexible 3PL service catering to small and medium-sized businesses, offering fulfillment services across Canada and the U.S. Their services are designed to seamlessly integrate with major e-commerce platforms, providing cost-effective solutions for inventory management and shipping.
- Go Direct Global: A dynamic 3PL provider offering a wide range of services including fulfillment, distribution, and logistic solutions tailored to meet the needs of businesses expanding in global markets. Their expertise in customs brokerage and international shipping makes them a valuable partner for companies looking to navigate the complexities of global trade.
- McIntyre Group: With a focus on providing innovative logistics and staffing solutions, McIntyre Group offers a unique blend of services that include warehousing, transportation, and comprehensive supply chain management. They are recognized for their flexible and customized approach to meeting the diverse needs of their clients.
Each of these 3PL companies in Canada brings its unique strengths to the table, from extensive national networks and fast delivery capabilities to specialized services and global reach. Choosing the right 3PL partner depends on a business’s specific logistics needs, growth goals, and the strategic value the 3PL can provide in facilitating efficient and effective supply chain operations.
How to Start Working with a 3PL in Canada
If you’re considering partnering with a 3PL company in Canada, here are a few steps to get started:
- Evaluate your needs: Assess your current logistics requirements and identify areas where a 3PL provider can add value.
- Research potential partners: Look for 3PL companies that have experience in your industry and a proven track record of success.
- Request proposals: Ask your shortlisted companies for pricing, service offerings, and key performance indicators.
- Conduct interviews: Schedule meetings with the potential 3PL providers to get a better understanding of their capabilities, communication styles, and compatibility with your business.
- Make a decision: Based on your evaluations and interviews, select the 3PL company that aligns best with your requirements and values.
- Establish clear expectations: Once you’ve chosen a 3PL partner, communicate your expectations clearly and establish strong lines of communication to ensure a smooth working relationship.
In conclusion, the best 3PL companies in Canada offer a range of services to optimize supply chains and fulfill the unique logistics needs of businesses. By partnering with a reputable 3PL provider, businesses can unlock new efficiencies, lower costs, and gain a competitive advantage in the Canadian market.
Key Takeaways
- 3PL’s Essential Role: Outsourcing logistics to 3PL providers allows businesses to focus on their core operations, leveraging the 3PL’s expertise in supply chain management.
- E-commerce Growth Impact: The increase in online shopping in Canada has raised the need for 3PL services for effective logistics support.
- Wide Range of 3PL Services: Canadian 3PLs offer diverse services, including transportation, warehousing, order fulfillment, and more, adaptable for all business sizes.
- Advantages of 3PL Partnerships: Collaborating with a 3PL in Canada leads to cost savings, improved process efficiency, scalable operations, and access to logistics expertise, enhancing market competitiveness.

FAQs
How much do 3PL services cost in Canada?
The cost of 3PL services in Canada varies based on factors such as the scope of services required, volume of shipments, and industry-specific needs. It’s best to request quotes from multiple providers to get an accurate estimate.
Can small businesses benefit from partnering with a 3PL company?
Absolutely. 3PL providers offer scalable solutions, making them suitable for businesses of all sizes. Small businesses can leverage the expertise and resources of 3PL companies to optimize their logistics operations and compete more effectively in the market.
How do I know if a 3PL company is the right fit for my business?
Choosing the right 3PL partner requires careful consideration. Look for companies with experience in your industry, a strong track record, and the ability to meet your specific requirements. Conducting thorough evaluations and interviews will help you gauge compatibility and make an informed decision.
Can 3PL companies handle international logistics?
Yes, many 3PL providers in Canada can handle international logistics. They can handle customs clearance, freight forwarding, and global transportation, ensuring a smooth flow of goods across borders.
Are 3PL companies equipped to handle specialized industries such as healthcare?
Absolutely. Many 3PL companies in Canada specialize in niche industries, such as healthcare and pharmaceuticals. They have the necessary certifications, infrastructure, and experience to ensure compliance with industry regulations and safely handle critical goods.
Jul 14, 2023 | Blog
The third-party logistics (3PL) environment refers to everything in a 3PL company, from its activities and manpower to its software. Business owners who work with third-party logistics providers should know what goes on in the 3PL environment because it helps them decide whether a 3PL company is right for them.
Read on to learn more about the 3PL environment and what third-party logistics operations providers do.
What Is a 3PL Environment?
A 3PL environment is everything that makes up a 3PL company’s business and activities. The 3PL environment encompasses logistics activities, warehouse and other logistics personnel as well as software. Third-party logistics operations providers can improve their 3PL environment by upgrading their tools, manpower and business processes.
What Do Third-Party Logistics Companies Do?
Third-party logistics companies offer various storage and order fulfillment services to their clients. Most of the time, they take over the client’s entire logistics operations from receiving to shipping. Some even handle customer returns on behalf of the client.
Who Should Consider Outsourcing Their Fulfillment Logistics to a 3PL?
Business owners who don’t have the manpower or budget to handle their own warehousing operations should consider outsourcing logistics functions to a 3PL.
By outsourcing order fulfillment to a 3PL, you won’t have to spend lots of time and money to fund warehouse operations or hire a logistics team to run an in-house fulfillment division. Instead, you can have a vendor send finished products to the 3PL company’s fulfillment centers, and the team there will handle everything.
Another reason to outsource your fulfillment logistics to a 3PL service provider is sustainability. Current sustainability trends in third-party logistics and the market at large mean you may need to minimize the environmental impact of your business to attract customers. Many 3PL companies now offer eco-friendly logistics processes to ensure businesses can stay true to their sustainability promises and reduce their carbon footprint.
What Are the Benefits of Working With a 3PL?
The main benefit of working with a 3PL is workload reduction since the company takes over your logistics processes. Logistics in the supply chain are complicated, so you want to find a comprehensive solution that meets your needs. Here are some other benefits of working with 3PL companies:
Leverage Industry Expertise
Order fulfillment is a complex task, and learning to do it in-house is challenging. Working with third-party logistics service providers gives you access to their expertise and experience. In some cases, 3PL partners can be logistics consultants that help you improve your supply chain and logistics processes.
Save Time and Money
Leasing a warehouse, hiring and training logistics personnel, buying storage equipment and other order fulfillment functions result in high overhead costs. Instead of handling all of those tasks yourself, a 3PL can take over all of them on your behalf – all you need to do is pay their subscription fees. You can then use the time and extra cost savings to develop other business core competencies.
Expand Your Reach
Third-party logistics providers are popular with businesses looking to scale because they can greatly expand your reach. They often operate multiple fulfillment centers across the country or even globally, helping your business sell to more people in other regions and countries.
3PL vs 4PL: What’s the Difference?
The main difference between 3PL and Fourth-Party Logistics Providers (4PL) is their scope of work. 3PLs only take over your order fulfillment, while 4PLs take control of your entire supply chain management process. 4PLs also have more power over your business processes since they’re more like partners than vendors.
In addition to 3PL and 4PL, there’s also 2PL, which essentially involves shipping carriers or freight forwarding services. You’re still responsible for handling all inventory, warehousing and logistics processes except for shipping.
There are many differences between 2PL, 3PL and 4PL. Each logistics outsourcing option offers differing levels of services, so do some research before picking the type of logistics provider to work with.
The 3PL Order Fulfillment Process
Most 3PLs in the logistics service industry follow a similar order fulfillment process to get products to your customer base. Here’s an overview of how 3PL order fulfillment works:
3PL Warehousing
3PL warehousing is one of the main services a third-party logistics provider offers. The company provides warehouse space in its fulfillment centers, and you can ask vendors or manufacturers to send items there.
Receiving
The 3PL order fulfillment process starts with receiving or accepting inventory items and storing them in the warehouse. Different third-party logistics providers have different receiving procedures, but it generally entails letting the 3PL provider know that your products are coming so they can prepare the storage space for them.
Picking
Picking happens when a customer places an order on your eCommerce storefront. 3PL companies usually offer integrations with online storefronts, so they’ll receive the order as soon as the customer pays for their shopping cart. The warehouse crew will create a picking list of what items the customer needs, collect them and prepare for shipping.
Packing
When everything on the picking list is picked, the warehouse crew will pack them securely. Some 3PL providers offer packing methods like cardboard boxes, bubble mailers, poly bags and more.
Shipping
Once everything is packed, the third-party logistics service provider will print shipping labels and send the items off to shipping carriers to send. Third-party logistics providers usually have a carrier partner they frequently work with. However, some have a selection of carriers or freight forwarders that you can choose from based on which one offers the best rates and makes timely deliveries.
Returns
Third-party logistics providers can also help you handle product returns. This usually happens when customers receive the wrong items or defective products. Having your 3PL partner handle returns means you don’t have to spend as much on customer service expenses, helping you raise customer satisfaction at a lower cost.
Most Valuable 3PL Services to Look For
Some 3PL companies may offer other services beyond order fulfillment. Here are some useful 3PL services to look for if you want to level up your logistics operations:
Inventory Management
Inventory management is a system companies use to ensure balanced stock levels at all times – not too much, not too little. 3PL companies can help regulate your stock by advising you on when to send in new products, keeping the inventory levels at their warehouse optimal.
Distributed Inventory
3PL companies with multiple distribution centers or warehouses often offer distributed inventory. This means your items will be spread out across the company’s distribution centers, and your 3PL partner will contact the closest fulfillment center to the customer to handle the delivery.
Returns Management
3PL companies can handle customer returns on your behalf whenever they get the wrong item or receive a defective product. The warehouse team can send a replacement product to the customer, then send the defective item back for refurbishment or disposal, depending on its state.
Kitting and Customization
Kitting and customization happen when a customer buys customized product bundles. For instance, let’s say someone buys a bundle containing a bottle of shampoo, a toothbrush and a tube of toothpaste – three items you also sell separately. The 3PL company is responsible for picking each item in the bundle and placing them in one package to ship to the customer.
Advanced Data Analytics
Many 3PL companies use inventory and warehouse management software to handle your logistics operations. In addition to automating various manual processes, their software can also provide you with reports on inventory levels and other relevant data. These reports give you the information necessary to make informed decisions about your order fulfillment and production strategies.
International Fulfillment
Many eCommerce businesses can expand their reach globally with the help of 3PL logistics services. Some third-party logistics companies operate fulfillment centers in different countries, which means you can promise timely deliveries and low shipping costs to international customers.
Key Takeaways
The 3PL environment covers everything a third-party logistics company has and does, including manpower, software and logistics activities. As a business owner, you can work with 3PL companies to improve your order fulfillment process, expand your reach and leverage their expertise.
If you want even more assistance managing your supply chain, you can work with 4PL companies that will take over your entire supply chain operations and develop improvements where needed.
What Is a 3PL Environment FAQs
What is the difference between 3PL & 4PL?
The difference between 3PL and 4PL is their scope. 3PL usually helps you handle order fulfillment and inventory management, while 4PL takes over your entire supply chain management process.
What is the biggest 3PL company?
The biggest 3PL company in the world is Kuehne + Nagel, which posted almost $40.8 billion in gross revenue in 2021.
Is 3PL the same as outsourcing?
3PL is the same as outsourcing because you’re hiring a third-party company to handle your order fulfillment.

Jul 14, 2023 | Blog
One person can only fulfill so many orders in one day. You can hire additional employees to help with packaging shipments for delivery, but the more people are involved in the fulfillment process, the more order management and planning you must do. Adding more people to the operation means that you must spend more time on inventory management. At some point, eCommerce shipping work starts to take up all of your time, and you are always busy with shipping labels and shipping slips.
What is Automated Shipping?
Automated shipping is when you use software solutions to provide fulfillment services. It often involves tracking the items that customers have ordered during shipping. Shipping automation is a necessary step when companies want to scale their operations. You can choose different shipping automation systems, depending on the size of your company. If your business is big enough that you use an external warehouse, then you need to automate your shipping operations.
Why Should You Automate Shipping?
You should automate your shipping processes because it will help you reduce the cost of picking, packing, and shipping your product and it will save you time. Some eCommerce platforms include features that enable businesses to automate their shipping across multiple warehouses. When you use automated shipping technology, every member of your team can work more efficiently. You can increase the number of orders that your company can fulfill in one day, while also improving the accuracy rates of your orders.
What Are The Advantages of Automated Shipping?
Time is money, and eCommerce business owners only have 24 hours in a day, just like everyone else. You are losing money when you personally spend time packing and tracking orders, since entry-level employees can do these tasks, and artificial intelligence can also do some of them. Your time is better spent writing a blog for your company, and gathering information for market research. If a task is something that does not require long-term planning, you can automate it. Automating your shipping processes will help you increase your sales and save time, money, and stress.
Improve Efficiency
Automated shipping relies on software that can instantly analyze data. Your shipping automation software knows which items are where and when you need to reorder them to avoid stockouts and also create a situation where you store only as much merchandise as you need. It enables you to track the status of inbound and outbound orders. By accessing the online portal of your shipping automation software, you can see whether everything is in its place and view options for correcting errors in real-time.
Optimize Your Supply Chain
One of the benefits of shipping automation is that it enables you to manage both the incoming and outgoing categories of your supply chain. Software is much better at analyzing large volumes of data to see how long it takes your orders to reach their destination through USPS, for example, and at ensuring that each box leaving your warehouse falls within appropriate weight limits.
Provides Real-Time Analytics
Not only does automated shipping software analyze data from other sources, but it also gathers and analyzes new data. You can use this information to make decisions about reorder points or about transportation and freight carriers. You can print reports from the software’s analytics or share them online with other decision-makers in your organization. Instead of paying extra for analytics, you should just invest in an automated shipping software package that already includes analytics features.
Spend Less Money
Shipping automation software offers various packages with varying numbers of features. You should only pay for the smallest number of features you need. If you have chosen the appropriate package, it will enable you to save on costs while still letting you grow your business. Automated software can do in seconds what it takes a team of employees an entire workday to do.
Reduces Human Error
Machines can make mistakes, as everyone who has ever operated a computer or smartphone knows. In addition to making far fewer mistakes than humans, though, the software can correct its mistakes much more quickly. If something goes wrong with an order, you can search the data and history in your automated shipping app to diagnose the problem. You can then correct the problem in only a few clicks.
Repurpose Resources
The purpose of automation in eCommerce is not to replace human employees with machines; creating jobs is probably one of the goals of your eCommerce business. Rather, you can give your employees tasks that only humans can do; these tasks are usually more interesting and enjoyable than the tasks you entrust to your shipping automation software. Instead of downsizing your workforce, you can accomplish much more work with the same number of employees.
How to Successfully Start Automating eCommerce
The first step to automating your eCommerce business is to automate your shipping processes. You should choose a software suite that includes an automated shipping feature. As you continue to scale your business to an even bigger size, you should upgrade your eCommerce software to include even more features of inventory management. Remember, the more your software does, the more your employees can do.
Ways to Automate Your eCommerce Shipping
You can automate your eCommerce shipping by entrusting the shipping aspect of your operations to a warehouse management company. You can get a comprehensive package of services where a management company will handle automated shipping, setting reorder points and other elements of supply chain logistics. If your company has its own warehouse, then you should choose a software package that works with your existing warehousing system.
What Are Automation Rules?
Automation rules are tasks that you entrust to an automated program. Examples of automation rules include adding prospects to a list or assigning prospects to a specific user. Every automation task includes three components, namely triggers, conditions, and actions. In other words, you program the software to know what to do and in what circumstances to do it.
Challenges of The eCommerce Shipping Process
Without automation, eCommerce shipping is labor-intensive. Even when your products are in high demand, you can only fulfill as many orders per day as you and other employees of your company can fulfill. This leads to long wait times, dampening the growth of demand for your products. You can solve this problem by automating your shipping process, which makes your company more efficient.
Best Practices For Utilizing Automated Shipping
To ensure that shipping automation technology saves on costs and increases worker productivity and customer satisfaction, you should be clear about your long-term goals. Your decisions about the future of your business should determine the commands and features you select in your shipping automation software app.
Key Takeaways
Automated shipping is a necessity for all except the smallest eCommerce businesses. It reduces errors and supply chain disruptions. It also makes interactions with your company stress-free for customers and employees, while helping you keep overhead costs low and production more efficient.
Automatic Shipping FAQs
You should ask a lot of questions about shipping automation software before you choose the right software suite for you. These are some common questions that eCommerce business owners ask before implementing shipping automation software:
What Is Automated Order Fulfillment?
Automated order fulfillment is when you rely on data and technology to manage most elements of the order fulfillment process. Artificial intelligence can handle warehouse picking, packing, and labeling. It can also know when to reorder stock and when to restock each item. Automation can also help you track packages.
How Do I Start Automated Shipping?
The best way to get started with automated shipping is to contact ShipHero and discuss your shipping automation options with a ShipHero representative. By choosing the proper shipping automation package, you will get the best possible return on your investment.
Can Shipping Be Fully Automated?
The automated warehouse equivalent of a driverless car is still in the future, but it is possible to automate many aspects of the shipping process.
Apr 28, 2023 | Blog, Warehouse Management Software, Warehouse Operations
As a 3PL, warehouse manager, or COO managing the operations of your warehouse, it’s essential to understand how to audit warehouse technology and processes. Auditing effectively assesses areas that need improvement while enabling businesses to maximize inventory accuracy and improve efficiency.Â
By evaluating current warehouse practices, you can quickly identify internal process gaps and explore potential technological solutions that can enable optimization within all activities related to order fulfillment. So, what should be considered when auditing your warehouses? Let’s dive into the specifics so you can apply best practices for successful business operations!
What is a Warehouse Audit?
A warehouse audit comprehensively reviews your warehouse’s technology and processes. It systematically and objectively examines your warehouse’s operations to identify improvement areas and optimization opportunities. The audit helps you evaluate the effectiveness of your warehouse processes, technology efficiency, and inventory management accuracy.
How to Audit a Warehouse?
Auditing a warehouse requires a systematic and structured approach. The following steps can guide you through auditing your warehouse technologies and processes:
Develop a Warehouse Audit Checklist
Develop a comprehensive warehouse audit checklist that covers all aspects of your warehouse operations. Your audit checklist should include all relevant areas, such as receiving and put away, order picking, packing and shipping, inventory management, and technology systems. This checklist will serve as a roadmap for your audit, ensuring you cover all the necessary areas.
Evaluate the Warehouse Layout and Design
A warehouse’s layout and design can significantly impact how efficient your operations are, regardless of what type of warehouse you have. Consider factors such as aisle width, storage density, and the flow of goods through your warehouse to ensure it is optimized to meet your needs.
Review Receiving and Put Away Processes
Receiving and putaway are two essential functions that play a vital role in the daily operations of a warehouse and should be audited regularly to ensure that they are working correctly and efficiently. To achieve this, you should ensure that the receiving team thoroughly examines all incoming shipments and stores them in the correct location once they are inspected.
Analyze Order Picking Processes
Warehouse operations depend heavily on order picking, and inefficient processes can lead to errors and delays. You must analyze your order picking processes to ensure they are optimized for speed, accuracy, and proper procedures, as well as the right technology to help your employees complete their tasks as efficiently as possible.
Assess Packing and Shipping Processes
The packaging and shipping processes are essential components of warehouse operations that must be evaluated to ensure they are efficient and error-free. In addition, it is important to ensure that your packers use the correct packaging materials and follow the proper packing procedures throughout the process.
Review Inventory Management Processes
To ensure a successful warehouse operation, you will need to confirm that your inventory tracking systems are up-to-date and that your warehouse staff is properly managing stock levels in your warehouse.
Evaluate Warehouse Technology Systems
As modern warehouse operations have become more technical and complex, you will need to evaluate your technology systems to ensure they are working correctly and fully integrated with your warehouse processes. You will also want to ensure that your technology systems are up-to-date and optimized for the needs of your warehouse.
Warehouse Audit Procedures
If you are planning to conduct a warehouse audit, the procedures will differ depending on your specific needs and the complexity of the operations in your warehouse. However, following some general guidelines can provide you with some helpful guidance to ensure that your audit is thorough and effective:
- Define the Scope of Your Audit
The scope of your warehouse audit should be clearly defined, including the specific aspects of your operations that you plan to examine. This will allow you to concentrate your audit on the most critical areas and ensure all aspects of your warehouse operations have been covered.
The first thing that needs to be done is to assign tasks to the individuals responsible for leading, performing, and implementing any changes that need to be made due to the audit.
During the audit, it is important to take detailed notes and document any areas of concern or opportunities for improvement so that you can refer back to them later. Ensure you follow your warehouse audit checklist to cover all relevant areas.
Utilize your audit checklist and notes as a guide for analyzing your audit results. Be sure to include key stakeholders in the process to identify any areas of concern or opportunities for improvement.
After you have analyzed the situation and identified the areas you are concerned about, it is time to develop an action plan to help you address them. Your action plan should be specific, measurable, achievable, relevant, and time-bound to address these areas.
As part of your action plan, implement the changes identified and monitor their effectiveness. Make sure to communicate any changes to your team, as well as to provide training if necessary.
Position Your Warehouse for Success
Taking the time to regularly audit your warehouse technologies and processes helps ensure that operations are running efficiently and that tasks are being completed accurately. This careful review can also uncover areas for improvement and provide the opportunity to troubleshoot any issues.Â
To implement a successful audit, define the scope of the audit, assign responsibilities, conduct the audit and analyze the results. Create an action plan, including implementing any necessary changes, for process improvement.Â
A warehouse management system is extremely beneficial in this process as it streamlines tasks and reduces errors. Give ShipHero a try today and get ultimate control over your inventory with improved visibility into daily activities – perfect for performing an absolutely successful audit!

About ShipHero: We make it simple for you to deliver your eCommerce. Our software helps you run your warehouse, and our outsourced shipping solutions eliminate the hassle of getting your products to your customers. With thousands of brands and 3PLs relying on us daily, we’re here to help with all your logistics needs.
Apr 2, 2024 | Blog, Warehouse Management Software, Warehouse Operations
In today’s fast-paced business world, efficiency is key. When it comes to warehouse operations, businesses want ways to improve productivity and reduce costs. Warehouse Management Systems (WMS) logistics is good for both.Â
In this article, we will explore what WMS logistics is all about, its key features and processes, as well as the benefits and challenges of implementing a WMS to streamline your warehouse operations.
What is Warehouse Management Systems (WMS) Logistics?
Warehouse Management Systems (WMS) logistics refers to the software and processes used to manage and optimize warehouse operations. It involves a combination of technology, strategies, and tools designed to support the day-to-day activities of a warehouse.Â
From tracking inventory and managing orders to optimizing space utilization and improving shipping efficiency, WMS logistics provides a holistic approach to warehouse management.
Effective warehouse management is crucial for businesses of all sizes and industries. With the increasing complexity of supply chains and the growing demand for faster and more accurate order fulfillment, organizations are turning to WMS logistics to streamline their warehouse operations and gain a competitive edge in the market.
A key component of WMS logistics is inventory management. A WMS system allows warehouse managers to accurately track and control inventory levels, ensuring that the right products are available at the right time. This helps prevent stockouts and overstock situations, and it also improves demand forecasting and planning.Â
By having real-time visibility into inventory levels, warehouse managers can make informed decisions regarding purchasing, storage, and order fulfillment.
In addition to inventory management, WMS logistics also encompasses order management.Â
With a WMS system in place, organizations can efficiently process and fulfill customer orders. The system automates order processing, which reduces the chance of errors and delays. It also enables efficient order picking and packing, optimizing the use of warehouse space and minimizing the time required to fulfill orders. All this results in faster order fulfillment and improved customer satisfaction.
Another aspect of WMS logistics is space utilization optimization.Â
Warehouse space is a valuable asset, and effective space management is essential for maximizing storage capacity and operational efficiency. A WMS system provides tools and features to optimize your space, like slotting algorithms that determine the most efficient location for each product based on factors like demand, size, and weight.Â
By optimizing space utilization, warehouses can store more products, reduce handling costs, and improve overall productivity.
Furthermore, WMS logistics plays a crucial role in improving shipping efficiency. With a WMS system, organizations can streamline the shipping process by automating tasks like carrier selection, label printing, and documentation. This saves time, reduces errors, and improves the accuracy of shipments.Â
A WMS system can integrate with transportation management systems (TMS) to provide end-to-end visibility and control over the entire supply chain, from warehouse to customer.
In conclusion, Warehouse Management Systems (WMS) logistics is a comprehensive approach to warehouse management that encompasses various processes and technologies. By implementing a WMS system, organizations can optimize inventory management, streamline order processing, maximize space utilization, and improve shipping efficiency.Â
With the increasing complexity and competitiveness of the business landscape, WMS logistics has become a necessity for organizations looking to stay ahead in the market.
While we delve into the intricacies of WMS logistics here, it’s also valuable to understand how these systems specifically benefit third-party logistics providers. For an in-depth look at 3PL-specific WMS solutions and how they cater to the unique needs of 3PL operations, check out our dedicated article.
Understanding Warehouse Management Systems (WMS)
At its core, a WMS is a software system that helps businesses automate and streamline their warehouse operations. It acts as a central hub that connects various aspects of warehouse management, such as inventory control, order fulfillment, and shipping.Â
By leveraging real-time data and analytics, a WMS enables businesses to make informed decisions and optimize their warehouse processes.
There are several key modules and processes that make up a WMS:
- Inventory management: A WMS provides real-time visibility into your inventory, allowing you to track stock levels, monitor product movement, and manage replenishment.
- Order management: With a WMS, you can efficiently process and fulfill customer orders, ensuring timely delivery and reducing order errors.
- Picking and packing: The WMS optimizes the picking and packing process, suggesting the most efficient routes and methods to minimize labor and time.
- Shipping and tracking: A WMS streamlines the shipping process by generating shipping labels, coordinating carrier pickups, and providing real-time tracking information to customers.
Key Features and Processes of a WMS
A WMS comes with a range of features and processes that help streamline warehouse operations. Some key features include:
- Real-time data: A WMS provides up-to-date information on inventory levels, orders, and shipments, enabling businesses to make accurate decisions.
- Barcode scanning: By using barcode scanning technology, a WMS eliminates manual data entry and reduces errors, improving overall efficiency.
- RFID integration:Â A WMS enables automatic identification and tracking of inventory, increasing visibility and control.
- Automated workflows: A WMS automates repetitive tasks such as order processing and inventory replenishment, freeing up time for more strategic activities.
These features, when combined with efficient processes, can significantly improve warehouse operations. For example, implementing a wave picking strategy, where multiple orders are picked at once, can reduce travel time and increase productivity.
Benefits of Implementing a WMS
The implementation of a WMS brings a wide array of benefits to warehouse operations. Let’s take a closer look at some key advantages:
- Inventory accuracy: With a WMS, you can achieve higher levels of inventory accuracy, reducing stockouts, overstock situations, and order errors.
- Increased productivity: By automating manual tasks and optimizing warehouse processes, a WMS can significantly improve productivity and throughput.
- Better customer service: With real-time inventory information and efficient order processing, a WMS enables businesses to provide faster and more accurate customer service.
- Cost savings: Efficient use of labor, better use of space, and fewer errors all contribute to cost savings for businesses using a WMS.
These benefits improve the day-to-day operations of a warehouse and positively impact the overall bottom line of a business.
Managing a multi-client warehouse requires a WMS that’s built to handle the complexity and variety of needs. Dive deeper into the key features of WMS for 3PLs and multi-client fulfillment, providing further context on how these systems enhance operational efficiency.
Challenges and Limitations of Traditional Warehouses
While traditional warehouses have served businesses well for many years, they come with their own set of challenges and limitations. Some of the common challenges include:
- Lack of visibility: Traditional warehouses often struggle with visibility into inventory, leading to inefficiencies in order fulfillment and replenishment.
- Manual processes: Paper-based processes and manual data entry can introduce errors and slow down warehouse operations.
- Inaccurate inventory levels: Without real-time tracking, it is challenging to maintain accurate inventory levels, leading to stockouts or overstock situations.
- Poor space utilization: Traditional warehouses often have suboptimal space utilization, resulting in wasted storage space and inefficient picking processes.
By implementing a WMS, businesses can overcome these challenges and unlock the true potential of their warehouse operations.
The Future of WMS and Logistics
The future of WMS and logistics is exciting, with advancements in technology and evolving customer expectations shaping the industry. Some of the trends and developments to watch out for include:
- Integration with eCommerce platforms: As eCommerce continues to grow, WMS will integrate seamlessly with platforms like Shopify and Amazon to streamline the order fulfillment process.
- Automation and robotics: Robotics and automation technologies will play a significant role in warehouse operations, improving productivity and reducing labor costs. For those new to warehouse management systems or seeking to understand their basic functionality, ‘WMS for Dummies’ offers a straightforward explanation. Visit our guide on WMS basics to get acquainted with how these systems can transform your logistics operations from the ground up.
- Analytics and AI: Advanced analytics and artificial intelligence will help businesses find valuable insights from warehouse data.
- IoT and real-time tracking: The Internet of Things (IoT) will enable real-time tracking of inventory and assets, providing unparalleled visibility and control.
As technology continues to advance, businesses that embrace these trends and adopt innovative WMS solutions will gain a competitive edge in the market.
Choosing the Right WMS for Your Business
Several considerations should go into choosing the right WMS for your business:Â
- Size and complexity of your warehouse: Assess the size of your warehouse and the complexity of your operations to determine the features and functionality required.
- Integration capabilities: Ensure that the WMS has seamless integration capabilities with your existing systems, such as ERP and eCommerce platforms.
- Scalability: Look for a WMS that can scale with your business, accommodating future growth and changes in your warehouse operations.
- User-friendly interface: A user-friendly interface is crucial for easy adoption and training of your warehouse staff.
By carefully evaluating these factors and considering your specific business needs, you can select the best WMS solution that aligns with your warehouse operations.

Key Takeaways
Warehouse Management Systems (WMS) logistics play a vital role in streamlining warehouse operations. By leveraging technology and efficient processes, businesses can achieve higher levels of productivity, accuracy, and customer service. WMS provides real-time data, automates workflows, and optimizes inventory management.Â
Challenges of traditional warehouses like lack of visibility can be mitigated with a WMS. And as technology continues to advance, the future of WMS and logistics holds tremendous opportunities for businesses to stay competitive.Â
By choosing the right WMS for your business, you can unlock the full potential of your warehouse operations.
Frequently Asked Questions
What is WMS logistics?
WMS logistics refers to the software and processes used to manage and optimize warehouse operations. It involves technology, strategies, and tools designed to support day-to-day warehouse activities.
What are the key features of a WMS?
Some key features of a WMS include real-time data, barcode scanning, RFID integration, and automated workflows.
What are the benefits of implementing a WMS?
Implementing a WMS can lead to benefits such as inventory accuracy, increased productivity, better customer service, and cost savings.
What are the challenges of traditional warehouses?
Some challenges of traditional warehouses include lack of visibility, manual processes, inaccurate inventory levels, and poor space utilization.
What does the future hold for WMS and logistics?
The future of WMS and logistics involves integration with eCommerce platforms, automation and robotics, analytics and AI, IoT and real-time tracking.
How do I choose the right WMS for my business?
Consider factors such as the size and complexity of your warehouse, integration capabilities, scalability, and user-friendly interface when choosing a WMS for your business.
Apr 27, 2022 | Blog

Order fulfillment is a multi-stage process that involves picking, packing, processing and shipping a customer’s orders. There are many moving parts in order fulfillment, and any hitches can result in customer complaints. Fortunately, there are many best practices and proven tips for operating your 3PL business.
One of the best ways for clients to manage their inventory and order fulfillment process is to hire a third-party logistics company. 3PL companies provide access to 3PL logistics software that helps you oversee your work and automate many tedious parts of the order fulfillment process.
Keep reading to learn more about third-party logistics software and what to consider when shopping for one.
What is a 3PL Warehouse Management System?
A 3PL warehouse management system is software that assists in a company’s logistics operations. Some of its key features include:
- Warehouse task management
- Process detailing for picking, packing and shipping
- Delivery trackers
- Shipping route optimization
Why Should You Use 3PL Software for a Small Business?
3PL software for small businesses comes with many benefits. Here are some of the reasons why you should use 3PL software for small businesses:
Save Time and Money
3PL software can track orders, generate invoices and process payments automatically, reducing the time needed to do these often lengthy tasks. In addition to saving time, automating these tasks means you don’t have to pay for additional data entry clerks, reducing your operational costs.
Reduce Human Error
Manual data entry and processing are prone to errors, especially if the information passes through many people. 3PL software automates the process to prevent costly mistakes and human error.
Fulfill Your Clients’ Needs
Different companies have different needs, which is why 3PL software is highly customizable. You can modify the features according to client requirements and scale up by adding extra features as your company grows.
Make Better Informed Decisions
3PL software comes with reporting tools that give you insights into inventory, staff performance and other key company information. These reports help you make better decisions based on accurate real-time data.
What Are the Benefits of Using 3PL Software?
The success of your logistics business is largely determined by client satisfaction. Today, customers expect their orders to arrive as soon as possible, and they also want to track their orders during the entire shipping process.
For small businesses, these operations can often be managed in-house but for larger businesses, outsourcing the order fulfillment process to a third-party logistics provider is the best way to ensure accuracy and efficiency for high-volume supply chain operations.
The benefits of using 3PL software include the following:
Time Saved Through Automation
3PL software saves logistics providers and their clients a lot of time through various task automations and process integrations. 3PL software can track orders, handle payments automatically and save reports and invoices in one place rather than spread it across multiple databases.
eCommerce platform integrations with 3PL software, such as Shopify and Amazon, automatically capture orders and add the information right into your database.
Reduced Costs on Both Ends
3PL software’s numerous automations reduce costs for logistics providers because they pay less for data entry clerks. In turn, these cost savings mean lower shipping costs for clients.
Lower Risk of Error
When different stages of the order fulfillment process are handled manually, there is a risk of error at each stage and when data passes from one stage to the next. 3PL software automatically stores and processes all the data to prevent costly human errors.
Customization and Scalability
The beauty of 3PL software is that it can be customized and scaled to suit the needs of individual clients. This makes for no-hassle transitions if your company adds inventory, opens a new distribution center or enters another market.
Insight Into Your Clients’ Business
3PL software reports the entire supply chain activity from production to shipping. This means you can see what’s happening in any part of the business at any time.
Increased Transparency
Trusting a 3PL to handle your entire supply chain is not easy. Fortunately, 3PL software like ShipHero lifts the weight off your shoulders by providing full visibility into logistics performance and current inventory to ensure everything is going as it should be.
Improved Customer Support
3PL software can track orders and payments from beginning to end, which means that your customers can track shipments in real-time and easily make returns. 3PL software also makes it possible to offer expedited shipping options like same-day and two-day shipping.
3PL software offers end-to-end order tracking, allowing customers to track all deliveries in real time. This software also ensures your same-day and two-day shipments arrive on time by routing last-mile deliveries from the nearest fulfillment centers to the customer.
Every business is unique, so using 3PL software may make more sense for some companies than others. If you’re considering moving to third-party logistics, keep reading to find out what to keep in mind when shopping for 3PL software solutions.
6 Things to Look for When Choosing 3PL Software
Working with third-party logistics companies means the client is handing over the entire order fulfillment process to somebody else. Making the wrong choice could cost your company money in the long run. If things go poorly, you might lose clients, which could cause your business to suffer.
When looking for the best 3PL software, here’s what to search for:
Up-To-Date Technology
Your 3PL provider of choice should have the best technology at their disposal. The most advanced third-party logistics software can save you a lot of money and reduce errors through automation.
Scalability
Most businesses outsource to a 3PL company because they’ve grown too large for an in-house logistics department. If you plan to work with growing companies, choose 3PL software that can scale with their business.
Product Packaging and Labeling Standards
Logistics businesses need to obey certain rules and regulations about product packaging and labeling. Good 3PL software will help you fulfill these requirements and prevent issues in the future.
Support for Multiple Client Accounts
There may be several 3PL software users in a single company because each division needs real-time access to the data stored there. Good 3PL software should offer multiple user accounts so people from different divisions can log into the app simultaneously.
Invoicing Features
A common feature in most 3PL technology solutions, billing functions ensure that invoices are paid out properly. This type of software automates putaway, receiving, storage and shipping so that the charges for these services are always accurate and on time.
Great Value
Many clients work with 3PL providers, so they don’t have to pay for logistics software. To give your clients the best value and service, get 3PL software with affordable prices and advanced features.
There are many 3PL software choices on the market, and they cater to different needs. If you’re planning to become a 3PL provider, research what kind of logistics software your potential clients prefer and match your software to the client’s needs.
The Bottom Line
The benefits of 3PL software are undeniable. Whether you are a 3PL provider looking to streamline and automate your processes or a company looking to hand over control of order fulfillment, 3PL software solutions are the key to improving speed, accuracy and customer satisfaction.
When choosing 3PL software, consider a variety of options. A standalone warehouse management system may be adequate if you simply want to manage the day-to-day operations of your supply chain process more efficiently – instead, you should optimize all aspects of your supply chain beyond simple warehousing. If improved billing and reporting systems are your primary concern, an ERP-based product might be best.
The key to finding the best 3PL software is to take the time to examine your company’s needs and find a software solution to meet them. Don’t forget to include the option for customization and scalability as well.
Choosing 3PL Software FAQs
How do you Choose the Best 3PL Software Platform?
To choose the best 3PL software platform, you need to research what your clients need and find the software that fulfills these requirements at a reasonable cost.
Who uses Warehouse Management System Software?
Warehouse management system software is used by many companies, from manufacturers to food and beverage brands.
What are the Main Criteria for Selecting a 3PL Provider?
The key criteria for selecting 3PL providers and 3PL software are:
- Up-to-date software technology
- Scalability
- Labeling regulation compliance
- Multiple account support
- Invoicing tools
- Great value for money
Mar 28, 2023 | Blog
Warehousing, by definition, is the act of storing goods and raw materials that will be sold or distributed later. In a more specific context, the term refers to a storage facility or warehouse facility where items or raw materials are kept safe, organized, and ready for transit or delivery to consumers. Beyond just a storage facility, a warehouse is a hub of various tasks and processes. It’s a staging area for shipments, a place where work is done, and a room where various factors and requirements come into play.
Understanding Warehouse Operations
Operating a warehouse isn’t merely about managing space or storing units of products. It’s an area bustling with numerous activities and processes. From picking to packing, and from loading docks to storage areas, every corner of the warehouse has a purpose. Staff, trained operators in particular, are constantly on the move, managing inventory and using equipment such as forklifts to handle the materials. Each item has a specific location in the warehouse space and a manner in which it is stored, governed by a sophisticated Warehouse Management System (WMS). The advantages of such a system are numerous, and the number of businesses using them in various countries is growing.
The Role of Warehousing in Supply Chains
Warehousing plays an indispensable role in the world of supply chain and inventory management now. Warehouses function as central points in supply chains, providing a convenient location for staging, processing, and distribution of physical goods. The warehouse’s functions are vital to the flow of goods, from receiving and then storing goods to order picking and shipping. The country where the warehouse is located can impact the prices and efficiency of these processes. The experience of the person managing the warehouse, among others, can also have a significant impact.
Warehousing and E-commerce Businesses
For eCommerce businesses, warehouses aren’t just buildings for storage; they are critical elements in the company’s success. Proper warehouse logistics not only enable smooth order fulfillment but also contribute to overall business growth. By maintaining an organized warehouse and effectively managing tasks like cycle count and put away, eCommerce merchants can achieve better customer satisfaction and productivity. The manufacturing of physical products, the information available about them, physical inventory storage and the responsibilities of the warehouse staff all play a role in this process.
Key Warehouse Operations
Key warehouse operations involve numerous steps and manual processes that require careful planning. Efficiently carrying out these tasks requires a well-structured warehouse layout and storage facilities, advanced equipment, well-trained staff, and a reliable Warehouse Management System (WMS). Moreover, safety and training measures are crucial to ensure staff welfare and productivity. Barcoding and scanning are also significant components of warehouse operations, ensuring accuracy and efficiency in tasks like ASN and EDI. The places where these operations occur, the lot sizes of the products, storage costs, and the advantage of using certain methods over others are all important considerations.
Different Kinds of Warehouses
Distribution Centers: These warehouses act as hubs, receiving products from multiple suppliers and quickly dispatching them to various outlets nearby warehouses, retail stores or directly to customers.
- Fulfillment Centers: Primarily for e-commerce operations, these warehouses handle online shopping orders, ensuring that items are properly packed and efficiently dispatched to customers.
- Showrooms: These function as a combination of storage and customer-facing facilities, allowing customers to physically interact with and purchase products on site.
- Cold Storage Facilities: These warehouses are designed for products that need specific temperature conditions, such as food or pharmaceuticals, ensuring they’re kept safe and viable.
Each of these warehouses fits into the supply chain in different ways and brings unique benefits to the table for business customers, so it’s crucial for businesses to understand their own different needs in a large warehouse in order to choose the most suitable option.
Warehouse Management Systems (WMS)
A Warehouse Management System (WMS) is a vital tool in managing warehouse facilities store inventory and operations. It includes features for both warehousing logistics inventory control, order fulfillment, and real-time tracking of goods. With a WMS, businesses can achieve greater efficiency and accuracy, improving their bottom line. The parts of the system that handle different tasks, the bulk of the data it can process, and the corporation that provides it are all crucial factors.
How Warehouse Design Impacts Efficiency
The way a warehouse center is laid out affects its efficiency. Effective layouts use Slotting Optimization. This arranges products based on factors like their demand, size, and weight. Items that get picked often are kept closer to the dispatch areas to manage inventory and reduce pick times. A well-organized warehouse also improves safety by keeping pathways clear for people and machines. Plus, a good design leaves room for the future, allowing the business to grow without the need for a major reorganization.
Legal Aspects of Warehouses
Warehouses have to follow a bunch of laws and regulations to keep things safe, fair, and legal. For example, Safety Regulations are in place to protect workers. These rules might involve training, safety equipment, and machine operation standards. Warehouses that handle goods from other countries also need to follow Import/Export Laws. These laws can affect how a retail store or warehouse operates, especially when it comes to storing, managing inventory, and moving products. It’s important for warehouse operators to keep up with these laws to avoid getting into trouble and to keep things running smoothly.
The Future of Warehousing
The nature of warehousing is rapidly evolving, largely due to advancements in technology. Concepts like data warehousing, data warehousing meaning, a full warehousing logistics solution and warehouse storage and data mining have entered the picture, promising to bring significant changes to how businesses manage their warehouse operations. The investment required for these technologies, the fulfillment centers that use them, and the package of services they offer are all important considerations.
Technology is changing the warehouse industry and ecommerce platform in big ways. Robotics is making things faster and more accurate with automated picking, packing, and sorting systems. Artificial Intelligence (AI) and Internet of Things (IoT) technologies are giving real-time tracking and predictions for inventory management. And Blockchain is giving secure and transparent tracking of goods through the supply chain. By adopting these technologies, warehouses and ecommerce companies can work more efficiently, make fewer mistakes, and stay competitive.
Conclusion
Warehousing extends beyond the simple notion of storage. It plays a critical role in ensuring smooth and efficient product flow. It’s important to mind its importance in supply chain management and invest in a suitable Warehouse Management System (WMS) for business growth and success. The marketing strategies used to promote warehousing services, the plans for future development, the people involved in the industry, the brands that dominate it, and the distributors that rely on it are all part of the bigger picture.Â
This article has aimed to provide a comprehensive overview of warehousing functions of these various entities and their development. In the end, everything traditional warehousing comes down to the quantities of products stored, the volume of operations, the money involved, the basis on which decisions are made, the list of tasks to be done, the look of the warehouse, the ports used for shipping, the office managing the operations, the improvement strategies in place, the production rates, and the slotting methods used. The meaning of what is warehousing then is much more than just storage; it’s a complex system of operations that keeps the world of commerce moving.
Mar 28, 2023 | Blog
Warehouse management is a critical aspect of modern businesses, playing a pivotal role in efficiently handling goods, optimizing storage space, and streamlining fulfillment processes. To achieve these objectives, organizations need to follow specific processes, implement advanced technologies, and understand various aspects related to warehousing.Â
In this article, we will explore the purpose of warehouse management, the needs it addresses, essential workflows and tasks, and how it differs from other related aspects such as enterprise resource planning (ERP) and customer relationship management (CRM). We will also discuss the changes in the industry, the people involved, and the activities that take place in a full warehouse operation.
Purpose of Warehouse Management
The purpose of warehouse and supply chain management revolves around maximizing efficiency and productivity while minimizing waste and errors. It aims to ensure that goods are stored, picked, and shipped in a manner that meets customer demands and optimizes costs. By organizing and controlling warehouse operations, businesses can enhance their overall supply chain performance.
Needs Addressed by Warehouse Management
Warehouse management addresses several crucial needs, including:
Storage Space Optimization: Efficient warehouse management ensures the proper utilization of available storage space, and operating costs and allows businesses to stock the right inventory in the right quantities.
Fulfillment Process Streamlining: By implementing effective warehouse management strategies, businesses can streamline their fulfillment process, reducing order processing times and improving customer satisfaction.
Minimizing Human Errors: Automated warehouse systems and standardized processes help minimize human errors during inventory management and order fulfillment.
Inventory Accuracy: Warehouse management systems (WMS) ensure real-time tracking of inventory levels, leading to better inventory management deals, more accuracy and reduced stockouts.
Cost Optimization: By optimizing storage, using inventory turnover minimizing errors, and improving processes, warehouse management helps in overall cost optimization.
Challenges Warehouse Management Solves
Without resource planning, your warehouse can quickly devolve into chaos. If you do not implement efficient processes and utilize modern technologies your warehouse might become slower than your competition, you could have low visibility, and you could receive complaints from angry customers who don’t know where their order is. But with warehouse management, you gain a deep understanding of what is needed for both your consumers and your retailers which you might not have had insight on before. Warehouse management solves a variety of challenges for businesses, including inventory management, order fulfillment, space utilization, labor management, and technology implementation. As an example, before you might not have known your stock levels, with a good warehouse management system you now know exactly what you have and what you need.Â
Principles of Warehouse Management
Warehouse management is guided by several key factors. However, you can sum them up in the six following principles.Â
- Space optimization: Effective warehouse management involves the customization and optimization of space to minimize the amount of capacity required to store inventory, and maximize the number of products which can be stored.Â
- Inventory accuracy: Maintaining accurate inventory records involves tracking inventory levels in real-time, utilizing advanced technologies to ensure accuracy, and conducting regular inventory audits.
- Efficient order fulfillment: Timely and accurate order fulfillment requires efficient order picking and packing processes, as well as effective inventory management to ensure that the products are available to fulfill orders.
- Labor optimization: Managing labor resources involves optimizing staffing levels, providing adequate training, and utilizing advanced technologies to improve labor efficiency.
- Advanced technology: Utilizing advanced technologies such as barcoding, RFID, and warehouse management software solutions can help businesses improve warehouse management processes, optimize space utilization, and enhance overall efficiency.
- Continuous improvement: Warehouse management requires a culture of continuous improvement, with ongoing monitoring and analysis of processes, and implementation of new strategies to optimize warehouse operations.
Inventory Management Techniques
When it comes to managing inventory in a warehouse, inventory management is of utmost importance. Different techniques are designed to keep the process streamlined and prevent potential roadblocks.
- Just-in-Time (JIT): This approach aims to reduce the costs associated with inventory holding. It involves ordering and receiving inventory as and when required in the production process. This means lower storage costs and a decreased risk of inventory obsolescence.
- First-In-First-Out (FIFO): FIFO is a method where the oldest inventory items are sold first. It’s particularly crucial for perishable goods to prevent spoilage.
- Last-In-First-Out (LIFO): Unlike FIFO, LIFO involves selling the most recent inventory first. It’s beneficial when dealing with non-perishable goods.
- ABC Analysis: This technique involves categorizing inventory based on its importance. Category ‘A’ items are the most valuable, ‘B’ items are of moderate value, and ‘C’ items are the least valuable. The aim is to provide more focus and control over higher-value items.
What Is a Warehouse Management System?
A warehouse management solution (WMS) is a software application which manages and optimizes warehouse operations, including inventory control, order fulfillment, space utilization, and labor management. These systems, sometimes known as inventory management software or warehouse management system WMS software, is typically a cloud based software solution. These solutions utilize advanced technologies such as barcoding, RFID, and voice recognition to automate and streamline warehouse processes as well as improve warehouse space and warehouse design. Companies like ShipHero have developed this software to help businesses optimize their warehouse operations, improve efficiency, and reduce costs.
Warehouse Performance Metrics
Key Performance Indicators (KPIs) provide quantifiable measurements to gauge warehouse efficiency:
- Order Picking Accuracy: It measures the accuracy of order picking operations. A high order picking accuracy rate means fewer errors and returns.
- Order Cycle Time: This is the total time taken from when an order is received to when it’s shipped. A lower order cycle time indicates faster order fulfillment.
- Stock Turn: Stock turn refers to the number of times inventory is sold and replaced in a specific period. A higher stock turn rate means inventory is moving quickly, which is good for cash flow.
Workflows and Tasks in Warehouse Management
The warehouse management process involves various things, workflows and tasks, such as:
- Receiving: This involves inspecting incoming shipments, checking for damages, and updating inventory records accordingly.
- Put-away: After receiving goods, they are assigned specific bins or locations within the warehouse for proper storage.
- Picking: When orders are placed, warehouse staff retrieves items from their designated locations for shipment.
- Packing: Items are appropriately packed to ensure safe and secure transportation.
- Shipping: The shipping process involves preparing packages for delivery, generating shipping labels, and coordinating shipments.
- Cycle Counting: Regular counting of a subset of inventory to maintain inventory accuracy.
- Kitting and Assembly: Preparing kits or assembling products according to customer requirements.
- Material Handling Equipment (MHE) Operation: Proper handling of MHE such as forklifts and conveyors for efficient movement of goods.
Warehousing Aspects and their Differences
Warehouse management differs from other aspects, notably:
- Enterprise Resource Planning (ERP): While ERP focuses on integrating various business processes, including accounting, sales, and manufacturing, warehouse management specializes in optimizing warehousing operations.
- Customer Relationship Management (CRM): CRM is geared towards managing customer interactions, whereas warehouse management focuses on the effective handling of goods and inventory.
Changes in Warehouse Management
Advancements in technology, such as machine learning models and internet interfaces, have revolutionized warehouse management. Automated systems, real-time updates, and barcode scanning have accelerated processes and reduced manual errors.
People and Activities in Warehousing
Warehouse management involves various personnel, including the warehouse workers, staff, supervisors, and managers. Their activities range from receiving and inventory management to order picking and shipping coordination.
Warehousing in Different Industries and Regions
Warehouse management practices may vary across industries and regions due to differing needs, price points, and regulations. However, the fundamental principles of efficiency and accuracy remain consistent.
Challenges and Opportunities
Warehouse management faces challenges related to changing customer demands, environmental factors, and industry-specific rules and regulations. However, these challenges also present opportunities for innovation and improvement.
Warehouse Layout and Design
A well-designed, warehouse floor layout contributes to efficient workflows, reducing unnecessary movement and optimizing space utilization. Proper organization and arrangement of pallets, packages, and bins play a crucial role in achieving this.
Choosing the Right WMS Solution
Selecting an appropriate, WMS system solution is essential for efficient warehouse management. Consider factors like scalability, interface flexibility, and integration with other applications like ERP and CRM.
Standards and Deliveries
Adhering to industry standards in warehouse management ensures consistency and efficiency. Timely and accurate deliveries are crucial for customer satisfaction and retention.
Approach to Purchases and Collaboration
An organized approach to purchases and collaboration with suppliers help maintain optimal inventory levels and streamline procurement processes.
Interaction Among Warehouse Departments
Effective communication and collaboration among various warehouse departments enhance overall productivity and accuracy in operations.
References and Direction for Continuous Improvement
Using data-driven references and insights guide warehouse management decisions can improve customer satisfaction and facilitate continuous improvement.
User-Friendly Interfaces and Their Impact
Warehouse management systems with user-friendly interfaces enable smoother adoption and greater efficiency among warehouse personnel.
Combination of Hardware and Software Solutions
A successful warehouse management approach combines advanced hardware and software solutions to achieve seamless integration and automation.
Pressure on Accuracy and Timelines
In the competitive market, there is a constant pressure on warehouses to maintain accuracy and timeliness in the order fulfillment process.
Basics of Warehouse Safety
Implementing basic safety measures ensures a secure working environment for warehouse staff and reduces the risk of accidents.
Invoices and Financial Transactions
Integrating invoice management into warehouse systems streamlines financial transactions and aids in accounting processes.
Path Optimization for Efficient Movement
Analyzing and optimizing paths within the warehouse reduces travel time and improves overall efficiency.
Condition of Warehouse Facilities
Maintaining the condition of warehouse facilities is essential to ensure smooth operations and reduce downtime.
Same-Day Deliveries and Customer Expectations
Customer expectations for same-day deliveries have increased, challenging warehouse management to meet these demands efficiently.
Brick and Mortar vs. E-Commerce Warehousing
Warehousing strategies differ between traditional brick-and-mortar stores and e-commerce fulfillment centers due to varying order volumes and customer expectations.
Combining WMS Systems for Multichannel Fulfillment
Integrating multiple WMS systems enables efficient multichannel fulfillment, catering to various customer preferences and sales channels.
Users’ Roles and Training
Understanding users’ roles and providing proper training ensures effective utilization of warehouse management systems and tools.
The Importance of Making the Right Choice
Selecting the right warehouse management solution is a critical decision that significantly impacts warehouse, operational efficiency and overall business success.
Barcode Technology for Inventory Management
The use of barcodes in warehouse management facilitates accurate and efficient, inventory storage and tracking, reducing errors and enhancing overall productivity.
Facility Layout and Design for Optimal Efficiency
The layout and design of the warehouse facility play a crucial role in achieving optimal workflow and maximizing space utilization.
Collaboration Among Warehouses to Support Each Other
Collaboration among warehouses within a network can help support each other during peak periods and ensure timely order fulfillment.
Addressing Problems and Proactively Identifying Solutions
Warehouse management involves identifying and addressing problems promptly while proactively seeking solutions to optimize operations.
Managing Warehouse Users and Their Roles
Properly managing warehouse users and assigning appropriate roles ensures smooth coordination and efficient execution of tasks.
The Role of Modules in Warehouse Management
Warehouse management systems consist of various modules, each serving a specific function, such as inventory management and order processing.
Module Integration for Seamless Operations
Integrating different warehouse management modules allows for smoother transportation management and more efficient warehouse operations.
Impact of Seasonality on Warehouse Management
Warehouse operations are often affected by seasonal customer demand fluctuations. During peak periods, such as holidays or sale seasons, warehouses face challenges like increased order volumes, space constraints, and staffing needs. Strategies to manage these challenges include:
- Demand Forecasting: Utilizing past sales data to predict future demand can help in planning for peak seasons.
- Flexible Staffing: Temporary hires or flexible shift planning can meet the increased labor demands.
- Optimized Storage: Adjusting storage plans to accommodate increased inventory can help optimize space usage.
Future Trends in Warehouse Management
Emerging trends that are shaping the future of warehouse management include:
- Robotics: Robots can perform various tasks, from picking and packing to transporting goods, boosting productivity and reducing human error.
- Blockchain: This technology ensures traceability and transparency in inventory tracking, enhancing the accuracy and reliability of data.
- Predictive Analytics: By analyzing historical data, predictive analytics can provide forecasts about future demand, helping warehouses prepare in advance for different scenarios.
By staying ahead of these trends, warehouse managers can ensure they’re prepared for the future and can maximize their efficiency and productivity.
Conclusion
Warehouse management is an integral part of modern business operations. By understanding the purpose, needs, workflows, and tasks involved, organizations can optimize their warehousing, streamline warehouse operations, improve fulfillment processes, and provide excellent customer service. Embracing technological advancements and empowering skilled personnel will help organizations thrive in this dynamic and ever-changing environment.
