Enhanced security for your business

ShipHero incorporates security measures meant to protect your important company data.

ShipHero Shield

ShipHero has implemented multi-factor authentication (MFA), single sign-on (SSO) and SOC2 in order to ensure that your most sensitive data is always protected. With each of these safety features in place, you’ll be able to keep your company data under lock and key.

Multi-Factor Authentication

When using MFA, you’re protecting your system by implementing a two-step authentication process. Even if one credential is compromised, your system is still protected, as access will not be granted to your system if the second authentication factor can’t be verified.

Security Assertion Markup Language 2 (SAML2) allows clients to use Single Sign-On (SSO) when working across different ShipHero programs. With the use of the SAML2, SSO is a safe and secure way to pass login credentials to different Identity Providers (IdPs) to use those credentials across connected networks.

ShipHero is SOC 2 Type 2 audited, attested, and maintain a rigorous business continuity program. We are GDPR compliant and continuously monitor privacy trends in the US and Europe to ensure we are compliant. To demonstrate compliance controls and objectives are in place throughout the entire landscape of our cloud platform, ShipHero undergoes annual audits of our  SOC 2 Type 2 assessment. Please speak with your Sales representative for additional information regarding our SOC 2 attestation and achievement.

ShipHero uses Drata as our security and compliance automation tool. For detailed information on our Security and Privacy Programs, please visit our Trust Center.