ORDER MANAGEMENT
360° Order & SKU Data At Your Fingertips
Order Management comes standard as part of our complete Warehouse Operating System.
Order Management comes standard as part of our complete Warehouse Operating System.
+50
integrations
ShipHero is integrated with the leading eCommerce, marketplace, shipping and robotics platforms.
Our Order Management tools keep you in control of the day.
There’s no downtime between ShipHero and your storefronts. Our store integrations are simultaneous so your online inventory counts are always accurate. You no longer have to worry about missing a sale because the system was waiting to “catch up.”
For more information regarding some of our most valued partners, such as Shopify Plus, WooCommerce, Amazon, BigCommerce and more, visit our Integrations page.
ShipHero and our engineers work hard to offer the types of integrations and features that can help your business. However, if you need more, you and your IT team can work with ShipHero’s fully open API to make ShipHero’s Warehouse Management Software (WMS) even more customizable to your business.
We also have a Developer Community where other ShipHero clients work together to answer common questions and help troubleshoot any tricky integrations.
ShipHero’s WMS offers order tracking tools that you just won’t find with other software providers. One of our key features is PostHero, a tool that allows you to look across carriers and see which ones are performing the best, and which ones might be falling short. It will give you a true picture of your overall carrier performance and put the power to predict in your hands.
One of the most flexible and useful order management tools in ShipHero’s toolbox are automation rules. They are truly a super power.
Here are a few examples of the most common automation rules that our clients use.
5 top automation rules
1
Add Items
Make it easy to run Buy One, Get One promotions in your store. You can set up an automation rule that will trigger the addition of an item if the order meets certain qualifications.
2
Insert Note
Signal the warehouse teams to include a special note with certain orders, based on the products included, the order total or a variety of other parameters.
3
Allow Partial Shipping
Automatically allow partial shipping on orders that meet your requirements. (.e. total order value exceeds $x amount, order contains presell SKU, etc.)
4
Set Priority Flag
Make sure the most important items get to the most important customers on time. The Priority Flag meanings are defined by you and your team, so it’s the perfect fit for your business.
5
Set Box to Use
You can give customers a specialized experience by choosing a special box for certain orders, or dictate the box type/size to use for certain products.
1
Add Items
Make it easy to run Buy One, Get One promotions in your store. You can set up an automation rule that will trigger the addition of an item if the order meets certain qualifications.
2
Insert Note
Signal the warehouse teams to include a special note with certain orders, based on the products included, the order total or a variety of other parameters.
3
Allow Partial Shipping
Automatically allow partial shipping on orders that meet your requirements. (.e. total order value exceeds $x amount, order contains presell SKU, etc.)
4
Set Priority Flag
Make sure the most important items get to the most important customers on time. The Priority Flag meanings are defined by you and your team, so it’s the perfect fit for your business.
5
Set Box to Use
You can give customers a specialized experience by choosing a special box for certain orders, or dictate the box type/size to use for certain products.
1
Add Items
Make it easy to run Buy One, Get One promotions in your store. You can set up an automation rule that will trigger the addition of an item if the order meets certain qualifications.
2
Insert Note
Signal the warehouse teams to include a special note with certain orders, based on the products included, the order total or a variety of other parameters.
3
Allow Partial Shipping
Automatically allow partial shipping on orders that meet your requirements. (.e. total order value exceeds $x amount, order contains presell SKU, etc.)
4
Set Priority Flag
Make sure the most important items get to the most important customers on time. The Priority Flag meanings are defined by you and your team, so it’s the perfect fit for your business.
5
Set Box to Use
You can give customers a specialized experience by choosing a special box for certain orders, or dictate the box type/size to use for certain products.
All the order management tools you need
ShipHero is known for an easy-to-use UI, outstanding customer service, and providing the tools our clients need to be successful.
At this point, the choice should be easy.
What does an order management system do?
An order management system for an eCommerce store, manages the order process via the web. The system will know if there is enough inventory of an item to fulfill order requests, and will manage placed orders, transmitting them to your warehouse for fulfillment.
What does OMS mean in eCommerce?
In eCommerce, OMS stands for Order Management System. There are some stand alone software offerings that only provide order management, but at ShipHero, our order management software also includes returns management, inventory tracking, robust reporting and more.
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