Don’t Underestimate the Power of Good Returns Management
Returns are a fact of eCommerce life. And they can be a logistical nightmare. But they don’t have to be.
ShipHero’s Warehouse Management Software (WMS) offers native returns management that rivals most returns management services.
How do we do it? By managing the returns process in the most logical way. ShipHero gives you the option to set rules for returns, including planning for incoming returns and what happens when a return is received. These rules can include parameters for re-stocking a returned item or destroying it, based on item type and condition.
ShipHero’s native returns capabilities are fully functional. However, if you already work with other returns management companies like Loop or Returnly, so does ShipHero. We integrate directly with these services to make the transition seamless.
Return Management in eCommerce
Returns get a bad rap, and they can be expensive, time-consuming and frustrating. However, working with the right WMS can make the process so much easier. We invite you to take a look by scheduling a demo with a member of our sales team today.
Frequently Asked Questions About Returns Management Services
What is returns management?
Returns management refers to the process of enabling eCommerce customers to make a return, receiving that return back at your warehouse and then determining how to handle the returned item. By using software that can easily track returns, returns management becomes infinitely easier to manage and more cost-effective.
How do you manage returns?
The easiest way to manage returns is to have a solid process in place with easy to follow steps for customers and your team. Ensure that everyone understands the return process, how to handle returned items and how to forecast when returns might hit the warehouse. This is all easy to do with a well-rounded WMS like ShipHero.
For more FAQs about our returns management software, click here.