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How to Choose the Best 3PL Consultants

Jul 14, 2023 | Blog

As eCommerce needs continue to evolve, choosing the right 3PL consultant has become increasingly important for business owners. A good 3PL consultancy will guide you through selecting the best features and services, understanding pricing structures, managing your inventory, and creating efficient supply chain processes beyond contract negotiations with carriers and fulfillment centers.

When considering potential consultants, keeping these strategic elements in mind can help you land one that makes sense for your specific situation. This blog post will unpack How to Choose the Best 3PL Consultant options to fit your business needs!

What is Third-Party Logistics?

Third-Party Logistics (3PL) is a business outsourcing service in which a company contracts out its logistics and distribution functions to another company. 3PL providers handle many logistics functions, such as transportation, warehousing, and inventory management, allowing the outsourcing company to focus on its core competencies. 3PL providers can also offer value-added services such as packaging, assembly, and reverse logistics.

What are 3PL Consultants?

3PL consultants are professionals who specialize in helping companies optimize their logistics operations by using third-party logistics providers. They work with companies to understand their logistics needs and help them find the right 3PL provider to meet them.

Experienced consultants typically have a deep understanding of the logistics industry and can provide a range of services and resources, such as:

Assessing a company’s current logistics operations to identify areas for improvement.
Identifying the most appropriate 3PL services for a company’s needs.
Helping a company evaluate and select the best 3PL provider from a group of candidates.
Negotiating contracts and service-level agreements with 3PL providers.
Managing the implementation of new logistics processes and systems.
Monitoring the performance of 3PL providers to ensure they are meeting the company’s expectations.

How Do 3PL Consultants Work?

3PL consultants typically work with companies in several key stages:

Initial Assessment: The consultant will conduct an initial assessment of the company’s current logistics operations, including key questions regarding transportation, warehousing, inventory management, and other logistics-related activities. This assessment will help the consultant understand the company’s specific needs and identify areas for improvement while planning.
Recommendations: Based on the assessment process, the consultant will recommend how the company can improve its logistics operations using third-party logistics providers. This may include identifying the most appropriate 3PL services for the company, such as transportation management, warehousing, or inventory management.
Provider Evaluation: The consultant will then help the company evaluate and select the best 3PL provider from a group of candidates. This may involve reviewing the providers’ capabilities, costs, references, and conducting site visits.
Implementation: Once a 3PL provider has been selected, the consultant will help the company implement new logistics processes and systems. This may include negotiating contracts and service-level agreements with the provider and managing the transition.
Monitoring: After the implementation, the consultant will monitor the performance of the 3PL provider to ensure they are meeting the company’s expectations and that the operation of the new logistics is running smoothly. The consultant may also make additional recommendations for improvements as needed.

Ways to Work with a 3PL Consultant

For those who would like comprehensive logistics operations management, full-service consulting is the way to go. Working with a 3PL consulting service can be tailored to address a client’s specific needs and goals. This covers everything from the initial assessment and planning to implementation and ongoing monitoring of the company’s operations.

For projects that require short-term assistance, project-based consulting works well for quick results. Advisory services give the advantage of having a specialist available when needed throughout an organization’s lifetime, while retainer-based consulting locks in a set number of hours per month from the consultant for support and advice. Whatever need arises, there is likely an option to match it!

How to Use a 3PL Consultant to Find a New 3PL Vendor

When evaluating and selecting a new 3PL vendor, a 3PL consultant typically uses a set of objective criteria to ensure that the vendor is a good fit for the company’s specific needs.

Objectives

Services Offered: The consultant will evaluate the vendor’s capabilities and services, such as transportation, warehousing, inventory management, packaging, assembly, and reverse logistics, to ensure that they align with the company’s needs.
Costs: The consultant will review the vendor’s expenses, including transportation rates, warehousing fees, and other charges, to ensure that they are competitive and in line with industry standards.
Quality and Reliability: The consultant will evaluate the vendor’s reputation for quality and reliability, including the quality of their equipment and facilities, the reliability of their transportation fleet, and their track record for meeting or exceeding service level agreements.
Technology: The consultant will assess the vendor’s technology capabilities, including their warehouse management systems, transportation management systems, and other logistics-related technologies, to ensure they can provide the level of automation and visibility the company requires.
Scalability: The consultant will consider the vendor’s ability to scale their services up or down to meet the company’s changing logistics needs over time.
Compliance: The consultant will check if the vendor complies with industry regulations and standards, such as safety and transportation regulations, customs laws, and environmental standards.
Customer Service: The consultant will evaluate the vendor’s customer onboarding and service, including their responsiveness, ability to communicate effectively, and willingness to work with the company to resolve any issues that may arise.
Location: The consultant will consider the vendor’s location, including whether they have multiple warehouses or transportation hubs that are geographically well-suited to the company’s needs.

These criteria will help the consultant ensure that the vendor is a good fit for the company’s specific needs and can help the company achieve its logistics goals.

Scope

The scope of a 3PL consultant’s work is comprehensive, ranging from helping companies assess the pros and cons of outsourcing versus insourcing to evaluating existing 3PL relationships and improving upon them to tendering and negotiating with new potential providers.

With their expertise and market knowledge of logistics, 3PL consultants are equipped to provide insights into various solutions that can help businesses streamline their operational efficiency and reduce warehouse and fulfillment services costs. By assessing and asking the right questions and selecting and using the right contract logistics solutions that match the needs of a specific business, these consultants ensure businesses can remain competitive in the ever-evolving market.

Methodology

A 3PL consultant can be essential in helping a company find the right vendor for their logistics needs. To ensure that the selected vendor is the best fit, the consultant follows a disciplined methodology that begins with defining the company’s requirements and researching and identifying potential vendors.

The consultant then evaluates and shortlists them, issuing a Request for Proposal (RFP) to solicit detailed responses from each. Once these are evaluated, the consultant selects the best vendor and helps with the implementation process.

Finally, they review and monitor the performance of the new vendor toward meeting business goals. In this way, companies that use 3PL consultants gain access to an accounting professional who can help them make informed decisions regarding their supply chain strategies, goals, and objectives.

Deliverables

The deliverables for a 3PL consultant when selecting a vendor can vary depending on the specific project and the company’s needs. However, in general, a consultant’s deliverables may include the following:

Initial Assessment Report: This report will summarize the consultant’s initial assessment of the company’s current distribution operations and identify areas for improvement.
Vendor Shortlist A list of potential 3PL vendors that have been researched, evaluated and shortlisted by the consultant as suitable for the company’s logistics needs.
Request for Proposal (RFP) Document: The shortlisted vendors will send a detailed description of the company’s requirements, expected service levels, and other relevant information.
Vendor Evaluation Report: A report summarizing the consultant’s evaluations of the potential vendors, including an assessment of their services offered, costs, quality and reliability, technology, scalability, compliance, customer service levels, and location.
Vendor Selection Report: A report recommending the best vendor from the shortlist, including the rationale for the selection and any negotiations or agreements made with the vendor.
Implementation Plan: An implementation assistance plan outlining the steps and timelines for development and implementing the new logistics operation, including transferring data and inventory and coordinating any necessary training or support.
Performance Monitoring Report: A report on the ongoing performance of the new 3PL vendor, including a review of the vendor’s service level agreements and any recommendations for improvements.
Final Report: A final report summarizing the consultant’s work, including an overview of the entire process, an assessment of the results achieved, and any recommendations for future improvements.

How to Choose the Best 3PL Consultants

Choosing the best 3PL consultant for your company can be a challenging task, but there are several key factors to consider that can help you make an informed decision.

Experience: Look for a consultant with a proven track record of market knowledge and success in logistics. They should have a deep understanding of the industry, including the latest trends and technologies, and a history of helping companies optimize their logistics operations.
Industry Knowledge: Look for a consultant who has a thorough understanding of your industry and the specific logistics requirements of your business. This will help ensure that they can provide relevant recommendations and solutions.
Technology Expertise: Look for a consultant with experience and expertise in logistics-related technology, such as warehouse and transportation management systems. This will ensure that the consultant can help you select a 3PL vendor to meet your technology needs.
Communication and Collaboration: Look for a consultant who can communicate effectively and collaborate with your team. They should be able to understand your needs and provide relevant and actionable recommendations.
Flexibility: Look for a consultant who is flexible and willing to adapt their approach to your specific needs. They should be open to feedback and ready to make adjustments as needed.
Reputation: Look for a consultant with a good reputation in the industry. They should have a strong network of contacts and good references that speak to their ability to deliver results.

Capability Evaluation During the 3PL Selection Process

Selecting the right 3PL partner for a company’s logistics operations is an important task that should not be taken lightly. A consultant must have both IT and Industry IQ to choose the most suitable vendor.

IoT IQ ensures that the selected vendor has all the technical capabilities needed, such as integration with existing systems, security, scalability, support, and maintenance.

Meanwhile, industry knowledge is necessary to recommend suitable vendors that align with the company’s goals and evaluate their performance against competitors in the market.

A consultant possessing a strong technical understanding and industry insights can help make sure that the right 3PL partner is chosen and guarantee successful collaboration between both parties.

Key Takeaways

Here are some key takeaways from the information provided about 3PL consultants and the 3PL selection process:

3PL consultants help companies optimize their distribution operations by selecting and managing 3PL vendors.
A 3PL consultant can work with a company in different ways depending on the company’s specific needs and goals, such as full-service consulting, project-based consulting, advisory services, and retainer-based consulting.
When evaluating and selecting a new 3PL vendor, a 3PL consultant typically uses a set of objective criteria such as services offered, costs, quality and reliability, technology, scalability, compliance, customer service, and location.
The methodology of a 3PL consultant when selecting a new 3PL vendor typically includes several key steps such as defining requirements, researching and identifying potential vendors, evaluating and shortlisting them, issuing a Request for Proposal (RFP), evaluating vendor responses, selecting the best vendor, assisting in the implementation process and monitoring the performance of the new vendor.
Deliverables can vary depending on the specific project and the company’s needs but typically include reports, documents, and plans that help the company evaluate, select, implement, and monitor its new 3PL vendor.
IT IQ plays a crucial role in the 3PL selection process by ensuring that the selected vendor has the necessary technical capabilities to meet the company’s needs, including integrating existing systems, security, scalability, and support and maintenance.
Industry IQ plays a critical role in the 3PL selection process by ensuring that the consultant understands the logistics industry and the company’s specific requirements and can provide valuable insights and recommendations throughout the selection process.
When choosing the best 3PL consultant, consider factors such as experience, industry knowledge, technology expertise, communication and collaboration, flexibility, and reputation.

3PL Consulting Efficiency

Businesses need to look for a 3PL consulting firm that can provide them with an integrated eCommerce logistics solution. This will allow the company to manage its inventory better, understand pricing structures, and create efficient supply chain processes. Choosing the best 3PL consultant can be overwhelming, with so many options available. But by considering these strategic elements, you can find a consultancy that fits your business needs perfectly!

3PL Consultants FAQs

What Does 3PL Stand For?

A 3PL (third-party logistics) provider offers outsourced logistics services, which involve the management of one or more facets of procurement and fulfillment activities.

What is 3PL Consulting?

3PL consulting evaluates the economics of outsourcing some or all of the business’s warehouse operations to a third-party logistics provider.

How to Choose a 3PL That’s Right for You

Jan 20, 2023 | 3PL Warehouse Management, Blog, Fulfillment

If you’re about to take your eCommerce business to the next level, selecting the right 3PL (Third-Party Logistics) partner is an essential success factor. Not only do they help manage your day-to-day operations and fulfillment but having a reliable 3PL can also streamline customer service, reduce costs, and drive growth. We’ll outline key considerations so you can confidently choose a 3PL that meets all your unique needs!

3PL Partner Meaning

3PLs are the real MVPs of eCommerce. By leveraging 3PLs, merchants can offload a sizable portion of their supply chain management and never worry about fulfilling orders on time. With 3PLs handling everything from warehousing to order fulfillment and shipping coordination to retail distribution, exchanges, and returns, merchants can sit back and let their 3PL do all the heavy lifting. In the end, 3PL partners mean more time for merchants to focus on other areas of their business rather than managing their own warehouses or logistics.

How to Choose a 3PL Provider

3PL has revolutionized eCommerce, allowing businesses to choose the right 3PL partner and focus on maximizing sales rather than worrying about supply chain management. If you’re considering a 3PL partner for your business, be sure to weigh these factors on how to choose a 3PL provider that’s right for you!

Flexible and Feature-Rich Integrations

When you’re on the hunt for a 3PL, how do you decide which provider is the right fit? Capability is key: if your third-party provider doesn’t have the capacity and expertise to cover all your bases, from fulfillment services and reverse logistics to subscription box solutions, you may be in for a bumpy ride. Keep an eye peeled for providers offering flexibility and feature-rich integrations with your eCommerce platform – that way, as consumer demand continues to skyrocket, you can rest assured knowing you’ve picked a partner able to roll with the punches. With capability and scalability in spades, there won’t be any supply chain kinks that they can’t help you iron out!

Adapting to a Changing Market

When it comes to stability in the logistics industry, you deserve the best. That’s why it pays to look for a 3PL with a track record of adapting to a changing market – ensuring your business that potential innovations won’t rock their stability down the line. Plus, multiple locations allowing for shorter shipping times and increased national reach is a bonus – so you can have confidence that your supply chain needs are taken care of! An esteemed reputation for providing top-notch service is worth considering when it comes to peace of mind.

Communication and Trust

How do you ensure your 3PL has the best reputation around? Find a partner that knows the importance of making connections! It’s not just about happy customers – it’s about happy vendors, carriers, and employees. A great 3PL will take the time to understand your business needs, so communication is key here – make sure they take their engagement levels seriously and bring in their expertise. With a compatible culture and shared values, you can be sure they’ll exceed expectations every step of the way.

Safety First

When it comes to safety, what you should look for in a 3PL is the same thing you’d do when checking the brakes on a cart: check twice and confirm. Spot-check that your 3PL has the most up-to-date PCI, FDA, and DEA certifications and a HAZMAT Shipping Certification. After all, safety first!

Top-Tier Customer Experiences

With a third-party logistics provider, customer service and attention to detail often make or break the relationship. The good news is that experienced 3PLs will rise to the occasion to provide business solutions that leave you nodding your head in approval, like how easy it is to calculate savings and track delivery times. Plus, with omnichannel retail taking over the market, you’ll want to find a partner that knows how to navigate through these complexities and provide top-tier customer experiences. Look for someone with an impressive track record, a reusable approach, and expertise in handling similar operations.

Scale Without Breaking a Sweat

If you’re feeling cramped and think it might be time to upgrade your operations, outsourcing is an ideal option. You only need the perfect third-party logistics provider who can make scaling up a breeze. Your provider can help you address peak demand without investing in physical infrastructure and personnel. Don’t forget to ask them one crucial question: “What’s the maximum amount of scalability you offer?” That way, you’ll know just how easily they can pick, pack, and ship your goods should demand suddenly skyrocket.

Customized Solutions

Third-party logistics can help your business stand out by providing customized solutions tailored to your unique needs. Each provider will offer a unique blend of software integrations, postponement strategies, and tailored production techniques – so make sure you work with an experienced 3PL who can leverage these things. Once you kick off the process, you’ll be able to tap into cost savings while still providing excellent service.

Accuracy is Everything

When it comes to 3PL providers, there’s no room for inaccuracy. If your 3PL can’t keep its inventory and orders accurate, you’re in for a world of customer disappointment and not-so-fun losses. Make sure the 3PL partner you pick employs a robust Warehouse Management System that keeps order and inventory accuracy levels high. It’s worth all the effort to find the right provider because, in this business, accuracy is everything!

Respond Quickly and Effectively

Responding quickly and effectively when issues come up is a key factor of success for any company or individual. It can be the difference between a smooth-running operation and one that consistently trips up on large and small snags. Since no one can predict the future, understanding the importance of being responsive helps ensure that whatever comes your way is addressed in an efficient and timely fashion. Don’t leave your customers hanging – make responsiveness a priority! After all, how would you feel if you were constantly waiting around for answers?

Enterprise-Level Technology

In this ever-changing technological era, how do you choose the right 3PL provider for your business? Well, it’s simple: get yourself one that provides enterprise-level tech. Nothing says ‘sophistication’ quite like having a streamlined order-to-delivery process – and that’s exactly what advanced technology solutions can give you. And while you might not require such complex systems now, who knows how future-proof you’ll want your business to be in the near future? So don’t take any risks – ensure your 3PL has robust technology from the get-go!

How Much is a 3PL?

You don’t have to worry about how much a 3PL costs; in fact – it could save you money! Bulk ordering from the same vendor can save your bottom line with discounted rates. And who knows, if you’re persuasive enough, you might even command better terms for yourself. You won’t need to invest in warehousing and haulage tech, labor costs, and the like – 3PLs can do everything for you. That means no more spending money on expensive mistakes and worrying about how to handle logistics without help.

Powering the Best 3PLs in the Business

Taking your eCommerce business to the next level is no small feat and choosing your 3PL partner can be a make-or-break factor. Your 3PL can help you manage operations, streamline customer service, reduce costs, and drive growth, but how do you know they’re right for you? Well, that’s where due diligence comes in. Weigh out all the options mentioned in this blog, and don’t settle until you find one with enough experience and savvy to fuel your eCommerce rocket ship. When it comes to WMS, ShipHero has the goods. So, if ShipHero WMS powers your 3PL, rest assured that your business will be on its way to success in no time!

So, there you have it! If you want to learn more about all things 3PL, check out our guide here, which dives deeper into this fascinating world! These are just a few reasons why choosing the right 3PL is essential to your business success.

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About ShipHero: We make it simple for you to deliver your eCommerce. Our software helps you run your warehouse, and our outsourced shipping solutions eliminate the hassle of getting your products to your customers. With thousands of brands and 3PLs relying on us daily, we’re here to help with all your logistics needs.

Stay informed about everything in third-party logistics by following ShipHero on LinkedIn and subscribing to our newest blogs and updates.

Click HERE to Schedule a Meeting.

How to Choose a 3PL That’s Right for You

Jul 14, 2023 | Blog

3PL Partner Meaning

How to Choose a 3PL Provider

Flexible and Feature-Rich Integrations

Adapting to a Changing Market

Communication and Trust

Safety First

Top-Tier Customer Experiences

Scale Without Breaking a Sweat

Customized Solutions

Accuracy is Everything

Respond Quickly and Effectively

Enterprise-Level Technology

How Much is a 3PL?

Powering the Best 3PLs in the Business

How COVID-19 Affects Supply Chains

Jul 23, 2021 | 3PL Warehouse Management, Blog, Fulfillment, Warehouse Management Software, Warehouse Operations

Supply chain risks are a constant concern for many companies, and recent events have caused significant disruptions worth examining. Whether the blocking of the Suez Canal by a jammed ship, the unprecedented pandemic of COVID-19, or massive cybersecurity attacks, recent events have reminded us of how vital supply chain risk management really is.

Manufacturing facilities, governments, and shipping companies have worked tirelessly to try and address sick employees, late shipping arrivals, and other complex problems that have caused wide-scale interruptions. Despite this, the Interos Annual Global Supply Chain Report found that global chain disruptions such as these cost large companies an average of $184 million a year.

We usually assume that large-scale disruptions in the supply chain are due to natural disasters such as hurricanes, tsunamis, floods, storms, and earthquakes. 2020 and 2021 reminded us that our scope must be broader when considering risk management strategies.

Risk assessment must be more robust to include any number of external risks, whether pandemics, socio political issues, or climate change. Supply chain managers can gain valuable insights by examining analytics related to the COVID-19 supply chain disruption and understanding what steps could have prevented vulnerabilities and failures.

How COVID-19 has affected supply chains

COVID-19 has created unprecedented disruptions up and down manufacturing supply chains and production facilities. The illness of personnel, new safety regulations, and procurement problems have caused significant delays. When considering the risk mitigation strategies used and how the pandemic has affected supply, there are a handful of components to consider:

Financial risks

The pandemic caused companies to go into panic mode over financial damage mitigation. Not only were companies attempting to protect their businesses from financial risks by shifting their suppliers and practices, but other pieces of the supply chain were affected by poor financial situations as well. In worst-case scenarios, parts of the supply chain were broken entirely by asset freezes or bankruptcies.

Socio political issues

Trade wars, tariffs, and Europe’s Brexit all were causing issues simultaneously as COVID-19 was occurring. Some of these issues were exaggerated by the pandemic and poor global relationships, while other elements were in play before COVID-19. These trade issues caused logistical nightmares, supply risks, and slowed the flow of products. For example, the US tariffs on Chinese-made healthcare products and PPE caused immediate demand risks going into COVID-19.

Unpredictable human behavior risk

Panic-buying during the pandemic reared its head in a way that the market hasn’t seen in a long time. In March 2020, the online sales of toilet paper rose 207%, while the online sales of hand sanitizer and wipes grew 5678%. In stores around the country, the meager couple of weeks inventory usually kept in stock was undoubtedly not enough for customer demand.

Raw material shortages

During the beginning of the pandemic, many raw material manufacturers saw declines in demand and had to ramp down to reduce their risk exposure. Lower supply meant prices grew, and raw materials such as microchips became increasingly challenging to acquire. Material shortages hit specific markets very hard, such as the technology and automotive sectors. We continue even a year later to see issues in this area with things like wood.

Safety recalls

Food packing safety was a huge focus during the COVID-19 pandemic, with multiple meatpacking facilities having to shutter entirely due to outbreaks. On top of illness issues, reputational risk was on the line as it was unknown if the virus spread through food sources. Beyond food, the logistics of quality issues during the pandemic were a nightmare, as car manufacturers and other companies struggled to get information to consumers.

Economic uncertainty

According to a McKinsey & Company study, economic uncertainty was at its highest level in 35 years during COVID-19. As over 110 million people lost their jobs during the pandemic, people were scared for their financial security and safety. Luxury items and other sectors saw dramatic dips in purchasing as many people decided to save money in case they were laid off or got ill.

Demand change

The demand for certain products and services changed the moment that lockdown occurred. Most obviously, the events and restaurant industry hit a stand-still as they attempted to find ways to adapt to dramatically decreased businesses. As the pandemic raged on, many companies in these sectors closed, while others that targeted remote workers thrived.

Staffing & resource challenges

Illness, financial insecurity, and layoffs led to significant staffing issues for companies. Many businesses had to cut as many workers as possible while still staying operational. Some industries, such as fast food, saw workers quitting due to working conditions and new opportunities.

Compliance risks

COVID-19 brought new compliance standards for companies to uphold. Offices needed to keep employees 6 feet apart, something nearly impossible in specific layouts. PPE and proper cleaning were required, while simultaneously supply chain issues were making these items hard to acquire.

How businesses can adapt to a post-pandemic world

COVID-19 showed us how the supply chain could easily fall out of place due to several different issues. Luckily, there are ways your company can become resilient against external and internal supply chain risks. Through robust planning and a risk-mitigation mindset, you can ensure your company will be able to better roll with any supply chain-related punches.

Educate employees on COVID-19 symptoms and prevention

While the pandemic is slowing due to the rollout of vaccines, it isn’t entirely over. It is crucial to figure out how to best disseminate information to your employees regarding COVID-19 prevention and mitigation with variants still prominent. By implementing a tactic for keeping employees informed directly and consistently, you can also create a lifeline for future communications emergencies.

Reinforce screening protocols

Having screening protocols in place can prevent the office-wide spread of disease. Whether temperature check-ins when entering the office or at-home daily monitoring, creating robust screening protocols is the first defense against disease. By protecting against an outbreak issue before it occurs, you can save your company from a large-scale employee illness problem.

Prepare for increased absenteeism

In the case that screening fails to catch a sick employee, it is vital to prepare for the possibility of increased absenteeism. If much of your workforce is ill, what steps could you take to protect your company’s bottom line? Consider how to create safeguards so that these employees will get the time away they need in case of illness while not putting the company’s financial wellbeing in danger.

Restrict non-essential travel and promote flexible working arrangements

Non-essential travel can be a vector for COVID-19 spread and an unnecessary drain on company resources. Discontinue unneeded company-related travel, and encourage employees to stay home while the outbreak subsides. Zoom and Teams have become mainstream during the pandemic, making remote working and remote meetings more viable.

Allowing employees to remote work rather than traveling to conferences or even traveling into the office can often protect them and your teams from illness while also making your teams infinitely more flexible to other unexpected risks.

Align IT systems and support to evolving work requirements

For remote and flexible work options to be successful, your IT team must facilitate safety precautions, best practices, and software options for employees to use. Encourage your technology team to find more ways to support flexible work within your different business teams. Use new rollouts and practices as a learning opportunity to discover more ways to create robust systems that can change on the fly in case of a future emergency.

Prepare succession plans for key executive positions

While grim, it is crucial to have succession plants for your top-level positions, especially during a deadly pandemic. Having lines of succession in place before needing to pull from them can prevent significant issues internally while scrambling to make a replacement decision. Making succession plans for critical positions is a great idea not only during COVID-19 but to prevent problems anytime due to sudden loss of staff.

Focus on cash flow

Create robust and multi-layered plants to protect your company’s cash flow in the case of multiple supply chain risks, pandemic-related problems, or other emergencies. Ways to protect your cash flow include keeping extra buffer inventory in the case of a supply chain disruption or creating redundancies within your workplace for unexpected absences. By ensuring that your cash flow won’t dry up, you can protect both your business and your employee’s livelihoods.

Evaluate alternative outbound logistics options and secure capacity

If outbound logistics and supply become disrupted, it is essential to have other options in place. Whether a third-party logistics company or a robust list of alternative supply options, having backups in place can help you navigate supply uncertainty. Along with this, securing more inventory capacity can help your company have more time to execute your backup plans.

Conduct global scenario planning

There are an endless amount of global disasters that may occur and disrupt your supply chain. While it is unrealistic to think that you will protect your company against all possible emergency scenarios, you can become more flexible to disaster by considering various global problems. From sociopolitical issues to natural disasters, coming up with backup plans for different cases can help your company better adapt to any international crisis.

Conclusion

COVID-19 has provided us with experience and knowledge to help us tackle future global supply chain disasters. While navigating the pandemic has been challenging for many, our companies have become more resilient and strong as we have found ways to overcome these hurdles.

As the dust is slowly settling, it is crucial to continue the momentum and create robust plans for your company in case of future global events. By planning and coming up with playbooks, you can make your company more flexible in the face of complex challenges and also make your employees feel more safe and secure with your capabilities.

If you’re new to ShipHero Fulfillment, please schedule a meeting today with our experts to learn more about how we can help you get your orders picked, packed, and delivered with our fulfillment service. No setup fees – simply pay as you go. ShipHero works to ensure that organizations invest in the solutions that match their needs, to improve productivity, revenue, and success.

Click HERE to Schedule a Meeting Today

Maggie M. Barnett, Esq., COO

Fulfillment Software: Important Things to Consider

Apr 2, 2024 | Blog, Fulfillment

Order fulfillment software is a critical tool for businesses to streamline and automate the process of receiving, processing, and delivering customer orders. By integrating order management, inventory tracking, shipping, and other key functions into a centralized platform, these solutions help companies operate more efficiently, reduce errors, and provide better customer service.

The core features of order fulfillment software typically include order management to track orders from multiple sales channels, real-time inventory management across warehouses, integration with shipping carriers, automation capabilities to reduce manual tasks, reporting and analytics to monitor metrics, and customization options to integrate with other systems.

With the right fulfillment software, businesses can improve efficiency through automated workflows, enhance the customer experience with accurate inventory and delivery updates, reduce costs by optimizing inventory, and scale operations as order volumes grow.

Choosing the best order fulfillment solution requires evaluating factors like cost, scalability, integration needs, user-friendliness, and customer support. The key is selecting a robust platform tailored to your specific requirements by considering core functionality, automation capabilities, reporting insights, integration needs, and overall value proposition.

What is Fulfillment Software?

Fulfillment software automates the order fulfillment process, including order processing, inventory management, and shipping, acting like a dedicated team for fulfilling orders efficiently and accurately.

Automates Order Processing: Upon customer order, the software processes it and checks inventory in real-time, eliminating manual data entry and reducing errors.
Streamlines Shipping: Integrates with carriers to compare rates, generate labels, and track packages, improving customer experience with accurate tracking information.
Provides Insights: Offers analytics on order volumes, shipping times, and inventory levels for data-driven operational optimizations.
E-commerce Integration: Syncs with popular eCommerce platforms for seamless product listing and inventory level management, keeping the online store up-to-date.
Manages Returns: Facilitates return and exchange processes with built-in management capabilities, maintaining positive customer relations.

Investing in fulfillment software streamlines operations, minimizes errors, and enhances customer satisfaction, making it a strategic move for businesses looking to scale.

Key Features of Fulfillment Software

When considering fulfillment software, it’s important to evaluate the key features it offers. Some to look for include the following:

Order Management: Enables streamlined processing and tracking of orders across sales channels, providing a centralized platform for real-time order visibility from placement to delivery.
Inventory Management: Offers real-time inventory insights, balancing stock levels to meet demand without overstocking, including forecasting tools for demand prediction.

To ensure you’re making the most informed decision about inventory and order management, delve deeper into our analysis on why choosing the best inventory and order management software is critical for your business’s success. This guide will help you understand the importance of sophisticated inventory strategies in today’s competitive market.
Shipping Integration: Integrates with major shipping carriers for direct label printing, shipment tracking, and accurate shipping cost calculations.
Reporting and Analytics: Features comprehensive analytics for performance insight, tracking KPIs like order accuracy and cycle time to inform data-driven decisions.
Automation: Automates repetitive tasks such as order routing and inventory updates, with customizable workflows for efficiency and error reduction, focusing efforts on growth and customer service.

Benefits of Using Fulfillment Systems and Software for Your Business

Implementing a fulfillment system and software can benefit your business in many ways:

Improved Efficiency: By automating and streamlining fulfillment processes, you can save time and reduce errors, leading to a more efficient operation.
Enhanced Customer Experience: With quicker order processing and accurate tracking information, you can provide your customers with a seamless and satisfying shopping experience.
Cost Savings: By optimizing inventory levels and reducing errors, you can minimize waste and save on inventory holding costs.
Growth Opportunities: With a well-implemented fulfillment system, you can scale your business more easily, handling higher order volumes without sacrificing quality.

Optimizing your stock levels is crucial for maintaining profitability and meeting customer demand. Discover the top inventory software that can transform your inventory management practices, ensuring you never face overstocking or stockouts again.

How to Choose the Right Fulfillment Software

You should consider several factors when choosing fulfillment software for your business:

Cost: Evaluate the pricing structure and compare it to the value you expect to get from the software. Look for a solution that offers a good balance between cost and functionality.

Scalability: Consider your business’s growth plans and ensure that the software can scale with your increasing order volumes and expanding operations.

Integration: Assess whether the software integrates seamlessly with your existing systems, such as your eCommerce platform and accounting software. Integration can save you time and prevent data discrepancies.

User-Friendliness: User-friendliness is crucial for easy onboarding and adoption. Look for software with an intuitive interface and comprehensive training and support materials.

Customer Support: Make sure the software vendor offers reliable customer support, including live chat, phone support, and documentation resources.

Reviews and Testimonials: Look for reviews and testimonials from other businesses that have used the software. This can give you valuable insights into the software’s strengths and weaknesses.

By carefully considering these factors and comparing different software options, you can make an informed decision that aligns with your business’s needs and goals. Understanding the leading solutions is key if you’re considering expanding your fulfillment capabilities or exploring third-party logistics. Explore our roundup of the top 5 best 3PL software for 2025, designed to support your business as it grows and adapts to new challenges.

Key Takeaways

Order fulfillment software automates and streamlines the entire order processing workflow, from receiving orders across multiple sales channels to inventory management, shipping integration, and delivery tracking. This improves operational efficiency, reduces errors, and enhances the customer experience.
Core features to look for in a fulfillment software solution include order management, real-time inventory visibility across locations, shipping carrier integration for label printing and rate calculations, automation capabilities to reduce manual tasks, robust reporting and analytics, and integration with other systems like eCommerce platforms and accounting software.
When evaluating fulfillment software options, key considerations are cost, scalability to handle business growth, ease of integration with existing systems, user-friendliness, quality of customer support, and reviews/testimonials from other users. Selecting the right software tailored to your business needs is crucial for maximizing the benefits.

Frequently Asked Questions

Here are answers to some frequently asked questions about fulfillment software:

Can fulfillment software work with multiple sales channels?

Yes, most fulfillment software can handle orders from multiple sales channels, such as your website, marketplace platforms, and brick-and-mortar stores.

Is there a specific industry that benefits the most from using fulfillment software?

Fulfillment software can benefit businesses across industries, including eCommerce, retail, wholesale, and manufacturing.

Can fulfillment software help with international shipping?

Yes, many fulfillment software solutions offer international shipping capabilities, including support for customs documentation and international shipping rates.

Is fulfillment software suitable for small businesses?

Absolutely! Fulfillment software can benefit businesses of all sizes. It can help small businesses automate their fulfillment processes and compete more effectively with larger players.

With the right fulfillment software, you can streamline your order fulfillment process, improve efficiency, and enhance the overall customer experience. Choose wisely and watch your business thrive!

Fulfillment Services: Myths, Costs & How they Help Drive Revenue

Apr 2, 2024 | Blog, Fulfillment

In the current e-commerce landscape, businesses are constantly seeking ways to streamline operations, enhance customer satisfaction, and drive growth. One solution that has gained significant traction is outsourcing fulfillment services.

By partnering with specialized third-party logistics providers, companies can offload the complexities of order processing, warehousing, and shipping, allowing them to focus on their core competencies.

Fulfillment services encompass a range of processes that ensure products reach customers efficiently and accurately. From receiving inventory to picking, packing, and shipping orders, these services play a crucial role in the success of online businesses.

Considering outsourcing your fulfillment services? Dive deeper into the benefits, challenges, and considerations of outsourced fulfillment with our detailed guide at what is outsourced fulfillment. This article offers a closer look at how outsourcing can streamline your operations and enhance customer satisfaction.

Below, we will delve into the intricacies of fulfillment services, exploring their key components, benefits, and considerations for businesses seeking to optimize their operations. Whether you’re a seasoned e-commerce entrepreneur or just starting out, understanding the nuances of fulfillment can be a game-changer in today’s competitive market.

What are Fulfillment Services?

Fulfillment services refer to the processes involved in handling and delivering customer orders for online businesses. These include:

Receiving inventory from suppliers and inspecting for quality/quantity
Warehousing and organizing inventory
Picking and packing ordered items
Shipping orders to customers

Outsourcing fulfillment allows businesses to focus on their core operations while logistics experts handle the complexities of order fulfillment. Fulfillment services ensure accurate and timely order delivery, impacting customer satisfaction and loyalty.

Understanding eCommerce Fulfillment

eCommerce fulfillment is the specific branch of fulfillment services that caters to online businesses. It involves managing inventory, processing orders, and ensuring timely delivery to customers. With the rapid growth of eCommerce, efficient fulfillment has become more important than ever.

Common Misconceptions about eCommerce Fulfillment Services

Several misconceptions plague eCommerce fulfillment services. Let’s debunk some of the most common ones:

Myth: eCommerce fulfillment is only for large businesses. Contrary to popular belief, eCommerce fulfillment services are not exclusive to large businesses. In fact, small and medium-sized businesses can benefit greatly from outsourcing these services. Fulfillment providers offer flexible solutions that can scale with your business needs.
Myth: Outsourcing fulfillment services is too expensive. While there are costs associated with outsourcing fulfillment services, they can often be more cost-effective than handling everything in-house. Fulfillment providers have established networks, efficient processes, and volume discounts that can help reduce costs.
Myth: Outsourcing fulfillment means losing control over the customer experience. Many businesses fear that outsourcing fulfillment will lead to a loss of control over the customer experience. However, reputable fulfillment providers understand the importance of maintaining a positive customer experience and work closely with businesses to ensure brand consistency and customer satisfaction.

Key Components of Fulfillment Services

Fulfillment services consist of various key components that work together to ensure smooth order processing and delivery:

Receiving: The first step in the fulfillment process is receiving inventory from suppliers. Fulfillment providers carefully inspect and verify the quantity and quality of received goods.
Warehousing: Inventory is stored in warehouses equipped with advanced tracking systems. Fulfillment providers ensure proper storage, organization, and security of the stored products.
Picking and Packing: When an order is placed, fulfillment providers pick the required items from the inventory, carefully pack them, and prepare them for shipping. Efficient picking and packing processes minimize errors and ensure timely fulfillment.
Shipping: Fulfillment providers have partnerships with shipping carriers to facilitate the delivery of packages to customers. They handle all aspects of shipping, including package labeling, tracking, and, if necessary, managing returns.

The pick and pack process is a cornerstone of efficient fulfillment services, presenting unique challenges and opportunities. Learn more about the importance and complexities of pick and pack fulfillment services with our focused discussion at pick and pack fulfillment services, which sheds light on optimizing this critical step for your business’s success.

Types of Fulfillment Services

Fulfillment services come in different forms, depending on need:

In-house Fulfillment: Some businesses choose to handle fulfillment operations in-house. While this allows for greater control, it can be resource-intensive and restrict scalability.
Third-party Logistics (3PL): 3PL providers specialize in managing all aspects of fulfillment for businesses. They offer expertise, infrastructure, and scalability, making them an attractive option for businesses of all sizes.
Crowdsourced Fulfillment: This emerging model taps into a network of independent contractors who handle various aspects of fulfillment, such as picking and packing, in a decentralized manner. It offers agility and cost-effectiveness.

Costs Associated with Fulfillment

When considering fulfillment services, it’s essential to understand the costs involved:

Warehousing and Storage Fees: Fulfillment providers charge fees for storing your inventory in their warehouses. These fees can vary based on factors such as the amount of space required and the duration of storage.
Pick and Pack Fees: Fulfillment providers charge fees for picking and packing each order. These fees typically depend on the complexity of the order and the number of items included.
Shipping Fees: Shipping fees cover the cost of delivering packages to customers. Fulfillment providers negotiate discounted rates with shipping carriers, which can result in significant savings.
Additional Services: Some fulfillment providers offer additional services like returns management, kitting, and customization. You may incur additional costs for these services but they can add value to your business.

To further understand the critical role and complexities of shipping within fulfillment services, explore our comprehensive article on the importance, challenges, and costs of shipping and fulfillment. This resource provides valuable insights into how optimizing these aspects can significantly impact your business’s bottom line.

Industries Benefiting from 3PL

Businesses across industries enjoy the advantages of outsourcing fulfillment services:

Online Retail: eCommerce businesses rely heavily on efficient fulfillment to provide a seamless shopping experience for their customers.
Subscription Boxes: Subscription box services, which deliver curated products regularly to subscribers, require specialized fulfillment to handle the unique needs of this business model.
Health and Beauty: Fulfillment providers with expertise in handling delicate or perishable products are especially beneficial for the health and beauty industry.
Electronics: The electronics industry often faces rapid product turnover and complex supply chains, making it ideal for outsourcing fulfillment.

Choosing the Right eCommerce Fulfillment Provider

Several factors should be considered when selecting an eCommerce fulfillment provider:

Experience and Expertise: Look for a fulfillment provider with experience in your industry and a track record of success. They should have the expertise to handle your specific requirements efficiently.
Technology and Integration: Ensure that the fulfillment provider’s systems can seamlessly integrate with your eCommerce platform and other systems for inventory management, order processing, and tracking.
Scalability: Choose a provider that can accommodate your business’s growth and seasonal fluctuations in demand. The provider should have the resources to scale their operations accordingly.
Cost and Pricing Structure: Evaluate the provider’s pricing structure, including fees for warehousing, picking and packing, shipping, and any additional services. Consider the overall value they offer for the cost.
Customer Support: Opt for a fulfillment provider that offers excellent customer support, ensuring smooth communication and issue resolution throughout the fulfillment process.

Making the Final Decision

After evaluating different eCommerce fulfillment providers, consider requesting quotes and conducting a cost analysis. Take the time to review the terms and conditions, service level agreements, and any other relevant documentation before making your final decision.

Transitioning to Your New Fulfillment Provider

Once you have chosen a new fulfillment provider, a smooth transition is essential to minimize disruption to your business. Consider the following steps:

Inventory Assessment: Take stock of your inventory and work closely with the fulfillment provider to ensure a seamless transfer.
Training and Communication: Train your team on any new processes and systems introduced by the fulfillment provider. Maintain open communication to address any concerns or issues.
Testing and Evaluation: Implement a pilot phase to test the new fulfillment process and evaluate its effectiveness. Identify and resolve any challenges or bottlenecks.

Common Pitfalls to Avoid

When outsourcing fulfillment services, be aware of these common pitfalls and take proactive measures to avoid them:

Inadequate Planning: Proper planning is essential to ensure a successful transition to a new fulfillment provider. Neglecting this step can lead to costly mistakes and delays.
Failure to Communicate: Maintain open lines of communication with your fulfillment provider, ensuring they know your expectations and requirements.
Inaccurate Inventory Management: Accurate inventory tracking and management are crucial to prevent stockouts and delays. Regularly reconcile your inventory with the fulfillment provider’s records.
Ignoring Metrics and Data: Continuously monitor and analyze key metrics, such as order accuracy, delivery time, and customer satisfaction, to identify areas for improvement.

Key Takeaways

Enhancement of eCommerce Efficiency: Fulfillment services streamline the order handling and delivery process, allowing businesses to focus on core activities while improving operational efficiency and customer satisfaction through timely and accurate deliveries.
Cost-Effectiveness and Scalability: Contrary to common misconceptions, outsourcing fulfillment is affordable and beneficial for businesses of all sizes, offering cost savings and the ability to easily scale operations in response to market demands without worrying about logistics and infrastructure.
Crucial Selection and Smooth Transition: Choosing the right fulfillment provider requires considering factors like industry experience and technology integration, while a well-planned transition minimizes disruption, ensuring the partnership enhances operational effectiveness and customer satisfaction.

Frequently Asked Questions

Q: Can fulfillment services help reduce shipping costs?

A: Yes, fulfillment providers have established partnerships with shipping carriers to negotiate discounted shipping rates. This can help businesses save on shipping costs.

Q: Are fulfillment services only beneficial for online retailers?

A: No, fulfillment services can benefit businesses across various industries, including subscription boxes, health and beauty, electronics, and more. They offer expertise, efficiency, and scalability to businesses of all sizes.

Q: How do fulfillment providers handle returns?

A: Fulfillment providers typically have established processes for handling returns. They manage the logistics of receiving returned items, inspecting them for damage or defects, and facilitating refunds or exchanges according to your business’s policies.

How To Get Free Shipping Supplies To Save On Shipping Costs

Apr 13, 2021 | Best Practices, Blog

Shipping customer orders on time is one of the most critical parts of your fulfillment process. And it’s vital to optimize the shipping process to keep customers happy.

Consumers are always looking for brands that offer them faster shipping times with minimal shipping costs (thanks, Fulfillment-By-Amazon.) While meeting these expectations isn’t always easy, business owners can lower shipping costs by reducing costs at individual stages of the fulfillment process.

One part of the shipping process where business owners can cut costs is packaging by getting their hands on free shipping supplies. There are a few promising ways to score some serious free shipping supplies, and we’ll take a look at those now!

How to Choose the Right Shipping Supplies

Good shipping practices balance safety and budget. Your packaging needs to ensure that items arrive safely, but you can’t use too many shipping supplies because it’ll raise costs.

Here, we’ll take a look at the three critical elements of good packaging for product shipping:

Containers

You have two main types of containers when shipping products, which are boxes and mailers. To ensure your items arrive safely at their destinations, you want them to fit snugly in their containers, so choose the smallest box possible. In addition to ensuring your items’ safety, small shipping boxes incur lower shipping costs.

Cushioning and Void Fill

Cushioning like bubble wrap, air pillows and packing peanuts fill the empty space in your containers, so your items don’t get jostled around during transit. Whichever cushioning method you choose, ensure that your products stay in place while the box is being moved so they won’t get damaged.

Special Care for Fragile or Irregular Items

Some items need special treatment to ensure their safety during transit. Here are some ways you can handle fragile or irregular items:

Multiple items in one box: Wrap each item with foam or bubble wrap so they don’t get scratched when bumping into each other during transit.

Delicate or fragile items: Wrap especially fragile items in bubble wrap or styrofoam sheets and fill the box with packing peanuts to ensure they stay in place.

Items with sharp edges: Dull the edges by placing folded cardboard or using a reinforced double-wall box to prevent the edges from breaking the packaging.

Wallpaper, posters, or rugs: You can’t fold items that shouldn’t have creases. Instead, roll them up and deliver them in tubular shipping boxes.

Where to Buy Cheap Shipping Supplies

You may need to buy your own shipping supplies if you handle shipping and delivery without third-party logistics. Here are some great places to get packaging materials and supplies:

Local Stores

If you’re only shipping a few items, your local office supply or stationery stores usually sell the things you need. Prices between stores may vary, so shop around to find the best deal.

Big Box Stores

Big box stores like Target and Walmart have locations all over the country, which makes shopping for shipping supplies easier. These stores also offer bulk shipping supplies for reasonable prices.

Amazon

Online retailer Amazon sells all kinds of shipping supplies, from poly mailers to cardboard boxes, at reasonable prices. For instance, a 25-pack of cardboard boxes is just $21.99 and can go even lower if you have the relevant coupons.

Additionally, Amazon also accepts cryptocurrency payments via BitPay.

eBay

eBay offers self-branded packing supplies like boxes, mailing envelopes and packaging tape to help its sellers deliver their goods. While it’s easy to access, eBay Shipping Supplies doesn’t have the best prices – a set of 25 cardboard boxes costs $31, for example.

To find better deals, you may need to look through eBay listings and search for sales and auctions that sell low-priced packing supplies.

Carriers That Offer Free Shipping Supplies

Many different carriers offer business owners free shipping supplies. One thing to keep in mind with each carrier is they only let you get free supplies if you use their services. For example, you can’t walk into the UPS store with FedEx’s packaging and expect them to let you ship it.

Let’s see what each one is offering.

How to Get Free Shipping Supplies From UPS

The advantage of working with a UPS store is they provide different boxes for each category of mail services. All you have to do is walk into your local UPS store, and they’ll provide packages for free.

How to Get Free Shipping Supplies From FedEx

You can get free shipping supplies from FedEx by going to their retail locations or ordering shipping supplies online. The packaging is complimentary when you ship with FedEx.

Are FedEx Boxes Free?

Yup! FedEx offers free shipping boxes and free shipping supplies in great variety. These boxes are free in small, medium and large sizes.

How to Get Free Shipping Supplies From USPS

The United States Postal Service offers shipping boxes and envelopes for free through its website. You can get boxes and envelopes in various USPS-standard sizes, which makes shipping easier if you deliver products through USPS.

However, there is a restriction to keep in mind when getting free boxes from USPS. When shipping your products, your mailing service must match the service listed on the package. For instance, using a Priority Mail Express flat rate envelope means you can only use USPS Priority Mail Express service.

Which Shipping Boxes Are Free at the Post Office?

The free boxes at the US Post Office include different USPS Priority Mail Boxes like the priority mail medium flat rate box and other free USPS boxes like the small flat rate box and the large flat rate box.

Where to Get Poly Bags for Shipping

You can buy poly bags wherever shipping supplies are sold. Some of the best places to look for poly bags include:

Local stationery stores or dollar stores
Large retailers like Walmart and Target
Amazon
eBay

Does USPS Have Free Poly Mailers?

The USPS does not offer free poly mailers, but you can get similar items like padded envelopes from its website.

USPS Poly Mailer Shipping Costs

Poly mailers are often used for lightweight items, so the cost of shipping poly mailers is generally very affordable. If you’re using USPS First Class Mail, shipping a package under 13 oz starts at $0.49.

How to Get Free Shipping Supplies from DHL

DHL is one of the most prominent names in international shipping. If you have a DHL account, you can order free shipping supplies from its website. Available items include boxes of various sizes, envelopes, flier bags and waybill sleeves.

Tips to Keep in Mind With Carrier Packaging

Free carrier packaging is excellent, but it’s not a ‘no-strings-attached’ deal. Here’s what to keep in mind when using free supplies from carriers.

Use Specific Mailing Services

When you’re getting free shipping supplies from a carrier, it’s often complementary, which means you are limited to a specific mailing service. Again, you can’t expect to get free supplies from FedEx if they know you’ll ship with UPS.

Use Only Specific Carriers

Carrier-supplied free boxes come with shipping labels and stamps, so other carriers can’t use these boxes.

Don’t Order More Supplies Than You Need

We know it’s tempting, but carriers offer free shipping supplies and expect etiquette from their customers. So, don’t order more supplies than you need, even if they’re free. If it takes too long to get shipping supplies, head to your nearest customer center to pick up the supplies when needed.

Alternative Methods to Get Free Shipping Supplies

If you don’t want to commit to a carrier, there are other ways you can find free shipping supplies.

Reuse Old Packages

A great and cost-effective way to source your packaging is to look for reusable old packages and take off their old shipping labels. You can look up free packaging ads on websites like craigslist to reuse packaging that would have otherwise gone to the landfill.

Get Old Boxes from Local Stores

You can get free shipping supplies and old boxes from local stores. Depending on what type of packaging supplies you require, you could swing by your local furniture stores, grocery stores, boutiques, etc. This practice is especially popular with the community of recyclers and is a sustainable move for the environment.

Let ShipHero Handle Shipping for You

ShipHero is a leading 3PL that handles fulfillment for e-commerce brands. Here’s how you can improve shipping and grow your business with ShipHero.

The Right Packaging for Each Shipment

We use the packaging that we know is best for the types of products you’re selling for every order. We consider factors like size, weight, fragility and more when we pick and pack orders. This will save you money on shipping costs as we don’t charge for shipping supplies.

Save on Shipping Costs

ShipHero has volume discounts with major carriers like USPS, UPS, FedEx and more. We pass these savings on to you to reduce shipping costs. Our distributed fulfillment network sends orders to warehouses closest to your customers to reduce shipping costs and transit times.

Conclusion

The advantage of free shipping supplies is that since you can reduce your shipping costs, your business can lower the shipping charges that customers incur. Remember, customers are looking for faster shipping times and minimal costs, so you can drive sales by presenting them with attractive shipping options.

Get started with ShipHero today by clicking the button below.

Free Shipping Supplies FAQs

What shipping supplies does a typical business need?

Most businesses need shipping supplies like boxes or envelopes, package cushioning and tape. Here’s a quick checklist of shipping essentials every business should have:

Cardboard boxes
Poly mailers
Bubble wrap
Packing peanuts
Packing tape
Plastic wrap
Shipping labels
Markers or pens

How do you get free shipping supplies like boxes & mailers?

You can get free shipping supplies from carriers like USPS, UPS and FedEx by ordering through their website. Then, you can have them delivered or pick them up at the nearest office.

What should I know when using free carrier packaging?

Generally, mail carriers only accept free packaging from their own brand. So, for example, you can’t use a UPS box to deliver goods through DHL.

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About ShipHero: We make it simple for you to deliver your eCommerce. Our software helps you run your warehouse, and our outsourced shipping solutions eliminate the hassle of getting your products to your customers. With over 5,000 brands and 3PLs relying on us daily, we’re here to help with all your logistics needs.

Best eCommerce Order Management Software

Apr 2, 2024 | Blog, eCommerce, Warehouse Management Software

In the fast-paced world of eCommerce, with numerous transactions happening every day, it can be challenging to keep track of orders, manage inventory, and ensure timely fulfillment, which eCommerce Order Management Software (OMS) can help.

This article will explore the benefits of using an eCommerce OMS, understand the fulfillment process, discuss different types of OMS, and highlight key features to consider when choosing the best software for your business needs.

What is an eCommerce Order Management Software (OMS)?

An eCommerce Order Management Software (OMS) is a digital solution designed to streamline and automate the order fulfillment process. It serves as a centralized hub for managing orders, tracking inventory, and coordinating shipping and delivery. With an OMS in place, businesses can efficiently process orders, reduce errors, and improve overall customer satisfaction.

An OMS acts as a comprehensive tool that integrates with various platforms (online marketplaces, shopping carts, inventory management systems, etc.). By connecting all these systems, it gives businesses a centralized view of their order information, making it easier to manage and fulfill orders efficiently.

A key feature of an OMS is its ability to track inventory levels in real-time. This means businesses can have a clear understanding of their stock availability and avoid overselling or running out of popular products. With accurate inventory data, businesses can confidently accept orders and ensure timely fulfillment.

An OMS also streamlines the order fulfillment process. It automates tasks like order routing, picking, packing, and shipping label generation. By automating these manual processes, businesses can save time and reduce the risk of errors. This ultimately leads to faster order processing and improved customer satisfaction.

Furthermore, an OMS provides businesses with valuable insights and analytics. It generates reports on key metrics like order volume, order status, and customer behavior — and these insights help businesses be more efficient and profitable.

Another benefit of using an OMS is its ability to integrate with shipping carriers and track shipments in real-time. Businesses can give customers accurate shipping updates, improve transparency, and reduce customer inquiries. Also, businesses can proactively address any potential delivery issues, ensuring a smooth and reliable shipping experience.

Overall, eCommerce Order Management Software (OMS) is a powerful tool that enables businesses to streamline their order fulfillment process. By centralizing order management, tracking inventory, and automating tasks, businesses can improve efficiency, reduce errors, and enhance customer satisfaction.

Whether you’re a small online store or a large enterprise, implementing an OMS can significantly enhance your eCommerce operations and help you stay ahead in today’s competitive market.

For businesses looking to explore inventory optimization, our comprehensive guide on e-commerce inventory management software provides crucial insights into streamlining this critical aspect of your operations.

Benefits of Using eCommerce Order Management Software

Implementing an eCommerce OMS can bring several benefits to your business:

Efficient Order Processing: An OMS automates various order-related tasks like order creation, payment processing, and inventory allocation, minimizing the need for manual intervention.
Inventory Management: With real-time visibility into inventory levels, an OMS helps prevent stockouts and overstock situations. It lets businesses optimize inventory levels, reducing storage costs and improving cash flow.
Streamlined Fulfillment: Integrating with various shipping carriers and logistics providers helps generate shipping labels, track packages, and manage returns efficiently.
Enhanced Customer Service: With accurate order tracking and faster order processing, an OMS enables businesses to provide better customer service. Customers can easily track their orders and receive timely notifications about their shipment status.

Understanding the Fulfillment Process

The fulfillment process involves multiple stages, from order placement to product delivery:

Order Placement: Customers browse products, add items to their cart, and proceed to checkout. Once the order is placed, it enters the order management system.
Payment Processing: The OMS securely handles payment processing so transactions are completed smoothly.
Inventory Allocation: The OMS checks inventory availability and allocates the stock for the order.
Picking and Packing: Warehouse personnel locate the ordered items, pack them securely, and generate shipping labels.
Shipping: The packaged order is handed over to the chosen shipping carrier for transportation to the customer’s location.
Order Tracking: The OMS tracks the order’s progress, providing real-time updates to the business and its customers.
Delivery: The customer receives their purchases in good order.

Types of eCommerce Order Management Systems

Different types of eCommerce Order Management Systems cater to specific business needs:

On-Premises OMS: This type of OMS is hosted locally on the business’s servers. It offers greater control and customization options but requires dedicated IT resources and maintenance.
Cloud-Based OMS: Cloud-based OMS is hosted on remote servers, and accessible via the internet. It offers scalability, flexibility, and automatic updates, eliminating the need for local infrastructure.
All-in-One Platforms: Some eCommerce platforms provide built-in order management features. These platforms offer a complete suite of tools, including shopping carts, inventory management, and order processing functionality.
Third-Party Integrations: Businesses can integrate their existing systems, such as ERP (Enterprise Resource Planning) or CRM (Customer Relationship Management), with specialized OMS solutions.

Choosing the right software is pivotal for scalability and efficiency. Our analysis of the best inventory management software outlines top options to help you make an informed decision.

Key Features to Consider in eCommerce Order Management Systems

When choosing an eCommerce OMS for your business, consider the following key features:

Order Tracking: Ensure the OMS provides real-time tracking updates to both customers and the business.
Inventory Management: Look for inventory tracking capabilities, automated stock level alerts, and seamless integration with your existing inventory management system.
Order Integration: The OMS should easily integrate with popular eCommerce platforms, payment gateways, and shipping carriers.
Customer Service Tools: Features like automated email notifications, self-service portals, and returns management can significantly enhance your customer service capabilities.
Reporting and Analytics: An OMS that provides insightful reports and data analytics can help you gain valuable business insights and make informed decisions.

Understanding the eCommerce Order Management Process

The eCommerce order management process begins with order creation and encompasses various steps, such as inventory allocation, picking and packing, and order tracking. An efficient OMS automates these processes, reducing human errors and ensuring timely order fulfillment.

Challenges of eCommerce Order Management

While an eCommerce OMS offers numerous benefits, it can also present challenges:

Order Complexity: eCommerce businesses often deal with complex order structures, including multiple products, variations, and customization options. An OMS should be able to handle these complexities seamlessly.
Integration Issues: Integrating the OMS with existing systems, such as eCommerce platforms, ERP, and CRM, can sometimes pose integration challenges. Compatibility and data synchronization should be carefully considered.
Scalability: As businesses grow, their order volumes increase. It’s essential to choose an OMS that can handle the scalability requirements of your business.
Cost: The cost of implementing an eCommerce OMS can vary based on the software provider, features, and deployment model. Consider your budget and the ROI potential when selecting an OMS.

To address these challenges effectively, especially for D2C brands, exploring our insights on direct-to-consumer fulfillment can provide valuable strategies to enhance your fulfillment process and customer satisfaction.

How to Choose the Best eCommerce Order Management System

Choosing the best eCommerce OMS for your business requires careful consideration. These steps will help the decision-making process:

Assess Your Business Needs: Evaluate your order volumes, inventory management requirements, and integration needs before exploring available OMS options.
Research the Market: Look for reputable OMS providers. Compare their features, pricing, customer reviews, and industry experience.
Request Demos and Trials: Take advantage of free demos and trials offered by OMS providers to test the software’s usability and suitability for your business.
Get References: Reach out to other businesses that have the OMS you’re considering. Ask about their experiences using the software.
Consider Total Cost of Ownership (TCO): Evaluate the upfront costs, ongoing maintenance, potential customization needs, and integration costs associated with the OMS.
Vendor Support: Ensure the OMS provider offers reliable customer support and assistance, as you may require assistance following implementation.

How much does the Best eCommerce OMS Cost?

The cost of the best eCommerce OMS can vary depending on the software provider, the deployment model, and the size of your business. Some OMS providers offer pricing plans based on order volume or monthly subscription fees.

Consider your business’s specific requirements and evaluate the pricing models offered by different providers.

Key Takeaways

Implementing the best eCommerce Order Management Software (OMS) can significantly improve business operations and customer satisfaction.
A robust OMS automates order processing, streamlines fulfillment, and enhances inventory management.
Consider the specific needs of your business, the key features offered by OMS providers, the implementation costs, and available ongoing support before selecting theOMS for your eCommerce business.

Frequently Asked Questions

What is eCommerce Order Management Software?

eCommerce Order Management Software (OMS) is a digital solution that helps businesses manage the order fulfillment process by automating tasks such as order creation, payment processing, inventory management, and shipping coordination.

How does an OMS benefit eCommerce businesses?

An OMS helps businesses efficiently process orders, manage inventory, streamline fulfillment, and enhance customer service. It improves order accuracy, reduces errors, prevents stockouts, and provides real-time order tracking for customers.

What are the different types of eCommerce OMS?

There are various types of eCommerce OMS, including on-premises OMS, cloud-based OMS, all-in-one platforms with built-in order management features, and third-party integrations with existing systems like ERP and CRM.

What features should I look for in an eCommerce OMS?

Key features to consider include order tracking, inventory management, order integration capabilities, customer service tools, and reporting and analytics functionalities.

How do I choose the best eCommerce OMS for my business?

To choose the best eCommerce OMS, assess your business needs, research available options, request demos and trials, seek references, evaluate the total cost of ownership, and consider the vendor’s customer support. By investing in the best eCommerce Order Management Software, you can optimize your order fulfillment process, delight customers, and drive the success of your eCommerce business.

eCommerce Inventory Management: Tips to Succeed

Apr 19, 2021 | Blog, Inventory, Warehouse Management Software

While brick and mortar stores are convenient, nowadays eCommerce platforms are growing fast in popularity among consumers and retailers alike. Online stores created with Amazon, BigCommerce, Shopify, and other platforms make the sales process easier for both customers and businesses. However, a digital storefront invites some supply chain management challenges for merchants. Inventory management is essential for smooth order fulfillment, and it directly impacts your online store’s efficiency and growth potential.

What exactly is inventory management, and why should you, an eCommerce business owner, focus on optimizing it? In this article, we’ll go over the ABCs of inventory management, detailing the terms and formulas in this field and how you can optimize inventory management for your online store.

What is eCommerce Inventory Management?

eCommerce inventory management is a vital link of the eCommerce supply chain that starts from order placement and ends with the products getting delivered. It consists of the products being picked from the suppliers, stored in the warehouses, and upon the order placement, being picked, packed, and shipped to the destination.

Many 3PL companies handle outsourced fulfillment and inventory management for small and large businesses. Through inventory management, eCommerce companies get a better idea about how products are stocked and how they should be stocked in the future.

What Happens if eCommerce Inventory isn’t Optimized?

Inventory management is related to the direct estimation and organization of the products. It determines the proper functioning of the whole supply chain and can have dire consequences for the businesses if it isn’t optimized. Let’s take a look at some of these consequences.

Stock-outs or Too Much Inventory

If inventory management isn’t optimized, your inventory levels could cause problems. For example, overstocking can cause deadstock, especially in the food and fashion industry. No one wants to buy spoiled food or fashion that isn’t in line with current trends. Understocking can hold up the whole supply chain and cause delays that ultimately cost you customers.

Heavily Manual Inventory Management Processes

If you’re reliant on manual inventory management, it can slow down the whole supply chain. It also doesn’t allow for the business to grow quickly. For example, using a warehouse management system integrated with barcode scanners could save you a lot of time and labor costs compared to workers with manual scanners.

The Wrong Products get Shipped

Not having an organized inventory means more errors when fulfilling orders. Customers aren’t happy when they get the wrong products delivered. Having a proper inventory management system with automation can reduce these risks.

Hard to Track Inventory Across Sales Channels and Multiple Warehouses

Not having a proper inventory management system also means that it is harder to sync with different fulfillment centers in real-time, resulting in potentially dire consequences on sales. For example, let’s say you sell on both Amazon and Shopify. If a customer places an order on Amazon, a lack of coordination can result in orders not being fulfilled or the same order being fulfilled multiple times.

Lost Inventory

If all the inventory details aren’t accounted for through proper channels, it can become hard to keep track of products. This potentially results in the loss of inventory records and can cause losses for the company in the end.

No Data or Insights into Inventory Performance

If the inventory management system isn’t equipped with the proper tech stack, it can often become hard to track the data and then analyze that data. A lack of data analysis means that you cannot correctly measure the inventory performance and often affect future decisions – especially when it comes to demand forecasting and inventory reordering.

Getting Started with eCommerce Inventory Management

Now that we’ve covered the dangers of not investing in proper inventory management, let’s cover inventory management basics. Of course, inventory management differs from business to business, based on their individual needs and setups, but the blueprint is similar.

Understand Basic Inventory Demand

You can get an idea of which inventory levels you might need by analyzing past sales performance. Look at your orders based on time frame to look for seasonal trends. Once you have this data analyzed, you can order the right inventory to prevent overstocking or understocking.

This also helps save money on storage costs as you won’t need to lease more warehouse space to keep up with the increase in inventory.

Set Minimum Viable Stock or Minimal Stock Levels

If your eCommerce shop is already up and running, you should set up the minimal stock levels for each product category. These levels measure how much stock you should have at a minimum to ensure smooth operations and prevent a stockout.

Prepare for Seasonality

To ensure a better customer experience, it’s vital to prepare for busy shipping seasons like holidays. This way, you can ensure enough inventory to cater to the fluctuating purchase orders during a busy shopping season.

Implement Inventory Management Software

To correctly manage inventory, eCommerce businesses usually employ inventory management software. You can typically add integrations like a POS system for purchase orders. QuickBooks for keeping tabs on the bills and receipts, etc.

Essential Inventory Management terms

Inventory management is a versatile field and can be customized according to the needs of your business. There are many inventory management systems like ABC analysis, Set Par Levels system, etc. Here are some essential inventory management terms and systems that you’re likely to encounter.

First In, First Out (FIFO)

This inventory management system relies on the principle that the first products to be received by the warehouse should be the first to be shipped to the users. This method ensures that the stock is cycled properly and is especially useful in food inventory management where expiration dates come into play.

Last In, First Out (LIFO)

This inventory management system is essentially the opposite of the FIFO mentioned above method. Here, the items that are added last to the inventory are the first to be shipped. This method is not suitable for perishable items but is also becoming obsolete in other industries as well.

Just-In-Time (JIT)

This particular inventory management system isn’t for those who like to play it safe. Here, the inventory stocks are kept at the minimum possible levels where demands are still met. This is not a suitable system to prepare for emergencies and runs a high risk of out-stocking.

Safety Stock

Safety stock is like the safety net for your inventory and helps you overcome emergencies. Safety stock quantities can be estimated by using the safety stock formula that uses the maximum daily usage estimates. The formula for safety stock is mentioned in the next section.

Reorder Point

The reorder point measures the minimum inventory level that a business should have before they reorder. This point helps you avoid overstocking and understocking situations and ensures that you reorder the goods at the right time.

Inventory Distribution

Inventory distribution is best when you think that one fulfillment center isn’t enough. This especially helps with cutting down the transit times and shipping costs upon order placement. If your ecommerce business receives a high influx of orders, inventory distribution might be the thing for you.

Perpetual Inventory System

A perpetual inventory system records the real-time sales and restocking of the inventory stock through inventory management methods. Inventory management software can be used to automate this process. The system records changes in the inventory systems and updates the inventory counts automatically as goods are bought and sold.

Inventory Metrics, Formulas and Terms

When going about inventory management, it’s crucial to get things right. A few formulas and metrics related to inventory management can help with the analysis and you can make your future decisions based on them. Here are some commonly used metrics and their formulas.

Finished Goods Inventory

The finished goods inventory tells about the total stock available for customers to purchase that can be fulfilled. This metric can be used to estimate the amount and value of goods available for sale and how much inventory you need to prevent stockouts. The total value of finished goods can be calculated by this formula below.

Value of Finished Goods = (Cost Of Goods Manufactured – Cost Of Goods Sold) + Value of Previous Year’s Finished Goods

Inventory Holding Cost

To estimate the total costs for holding the unsold inventory including warehousing, insurance, transportation, labor, shrinkage, and opportunity costs, inventory holding costs are used. The following formula can calculate the total inventory holding costs.

Inventory Holding Cost = (Storage Costs + Employee Salaries + Opportunity Costs + Depreciation Costs) / Total Value of Annual Inventory

Inventory Safety Stock Formula

Inventory safety stock helps you prepare for unforeseen circumstances by stocking enough for fluctuations. This metric enables you to stay prepared for emergencies and supply chain failures, etc. It is thus the safety net for your inventory stock. You can use the following formula to estimate the inventory safety stock for your business.

Inventory Safety stock = (Maximum daily usage x Maximum lead time in days) – (Average daily usage x Average lead time in days).

Inventory Turnover Rate

Measuring the inventory turnover rate helps you properly estimate and forecast future inventory needs. It essentially is a ratio of how many times inventory is sold and restocked in a specific period to determine the turnover frequency. To calculate the total turnover rate for your business, you can use the following formula.

Inventory turnover rate = cost of goods sold (COGS) / average inventory

Inventory Days on Hand

This is another formula that tells you about the frequency of turnover and lets you assess how many days of inventory you have on hand so you can restock in time and prevent a stockout. You can also estimate the stock lead time with this metric. Use the following formula to estimate the total inventory days on hand for your eCommerce business.

Days on hand = (average inventory for the year / cost of goods sold) x 365

Inventory Reorder Point Formula

This formula estimates the minimum quantity of stock you should have on hand before you reorder. This ensures both overstocking and understocking. It also makes sure that you reorder before it is too late. Many inventory management systems remind you about this in time. The inventory Reorder point formula is as follows.

Reorder point formula = demand during lead time + safety stock

Inventory Shrinkage

Inventory shrinkage occurs when the accounted inventory levels aren’t the same as the actual inventory levels with the latter being lesser than the former. This can occur because of consumer theft, employee theft, management errors, or inventory damage. It is calculated as a ratio. To estimate the total inventory shrinkage rate for your business, use the following formula.

Inventory shrinkage rate = (recorded inventory – actual inventory) / recorded inventory

Reorder Quantity Formula

The reorder quantity is the number of goods you should request from a manufacturer or supplier when you restock your inventory. This reorder quantity mustn’t be so high that you overstock, and not so low that you run the risk of understocking. The optimal reorder quantity can be estimated by using the following formula.

Optimal Reorder Quantity for an SKU = Avg. Daily Units Sold x Avg. Lead Time

eCommerce Inventory Management FAQs

While you might have a working knowledge of inventory management now, some questions are still unanswered in the above sections. Here are some of the typical inventory management-related questions and their answers.

What are the 4 Types of Inventory?

The four primary inventory types include raw materials, work-in-progress (WIP) inventory, finished goods, and sellable inventory. The WIP inventory includes raw materials, labor, and other overhead costs. Out of the four mentioned inventories, sellable items are the only ones ready to be shipped.

How do eCommerce Stores Get Inventory?

eCommerce stores get their inventory in the form of finished goods directly from a manufacturer or supplier. These goods are then shipped to a warehouse or fulfillment center where they are stored until they are ready to be shipped.

What are the 3 Major Inventory Management Techniques?

While there are plenty of inventory management techniques, like the ones mentioned in the section above, the commonly used ones include First In First Out (FIFO), Forecasting Demand, and Setting Reorder Points. These techniques can be used for the inventory management of your business.

What is the EOQ model?

The Economic Order Quantity (EOQ) is also referred to as the optimum lot size. It is a metric that measures the optimal order quantity for a business such that overstocking and understocking situations are prevented. It also helps a company minimize logistics costs, warehousing space, stockouts, and overstock costs.

Improve Inventory Management with ShipHero

ShipHero is a warehouse and fulfillment management software that connects eCommerce sellers and retailers to 3PL companies worldwide. ShipHero works with integrations of popular ecommerce platforms like WooCommerce, Shopify, Amazon, Etsy, Magento, and eBay, etc. With ShipHero, you can do comprehensive inventory management by managing warehouse locations, returns, low stocks, cycle counts, and many other things.

ShipHero allows you to sync your channels through integrations with ecommerce platforms, optimize shipping through robust shipping features, simplify operations through order management, and help from our dedicated customer support team.

Reorder Alerts

With ShipHero, you can set reorder alerts for each product that notifies you when some stock needs replenishment. This way, you can stay on top of your restocking game and ensure that you do not run the risk of being out of stock.

Detailed Analytics & Reporting

With inventory tracking, replenishment, and reporting all in one place, you don’t have to worry about your inventory’s visibility. ShipHero helps you collect the data through inventory logs and reports and then analyze it to devise optimal inventory management strategies. With reporting and analytics, you can get an idea about how different products are performing on your eCommerce store.

Returns Processing

You can create new purchase orders with ShipHero by specifying the supplier and the receiving warehouse. You can also replenish any depleting stock with just a click through the ShipHero dashboard. With ShipHero, you can also keep tabs on any PO change. For the returns processing, you can indicate whether a product is to be restocked or not.

Conclusion

By now, we’ve established why inventory management is vital for an eCommerce business and how organized order fulfillment encourages a better customer experience. While traditional selling through brick-and-mortar stores requires only one channel to be managed, the modern-day eCommerce setup with multi-channel selling can be more demanding to manage.

But you don’t have to worry about managing your inventory alone because robust logistics solutions like ShipHero provide you with the best inventory management solutions.

So, get started with ShipHero today to make managing your inventory that much easier.

eCommerce Integration With 3PL: Understanding Third-Party Logistics Partners

Feb 16, 2023 | Blog

What is a 3PL?

In today’s business landscape, where challenges abound, a Third-Party Logistics (3PL) partner serves as a skilled assistant for your operations. In the realm of ecommerce fulfillment and online commerce, having the right tools and 3PL systems is crucial. With the ascent of Ecommerce, the efficiency and technology provided by 3PLs have become indispensable. They specialize in logistics tasks such as warehousing, transportation, and inventory management, allowing businesses to focus on their strengths while leaving logistics to experts.

How Does a 3PL Work?

Consider “Fashion Avenue,” a growing retail clothing brand. As the business expands, owner Sarah faces logistics challenges. By partnering with a party logistics provider, a 3PL provider, she crafts a tailored plan encompassing warehousing, transportation, and inventory management. The 3PL oversees logistics, from receiving shipments to timely delivery. This empowers Sarah to focus on fashion curation while accessing real-time data for smooth operations.

Ecommerce Integration with 3PL

Integrating Ecommerce with a 3PL connects your online store with logistics services, facilitating information exchange. This integration enables:

Directing online orders to the 3PL for prompt fulfillment.
Reflecting real-time inventory updates on the store based on the 3PL’s stock.
Generating shipping labels and providing tracking through the 3PL.
Streamlining customer returns processing.

Integration depth varies by 3PL and eCommerce platform, with options like built-in integrations or API connections.

Dispelling 3PL Myths and Misconceptions

Several myths surround 3PLs:

Expense Myth: 3PLs often save money through economies of scale and better shipping rates.
Control Myth: 3PLs enhance rather than control your business; you retain inventory and customer relations control.
Inventory Myth: Partnering with a 3PL provides visibility and control through real-time data.
Capability Myth: 3PLs offer varied services, including order fulfillment, reverse logistics, and eCommerce integration.

Differentiating Between 3PL Logistics Partners and Brokers

While a 3PL offers comprehensive tailored solutions, a Broker connects shippers and carriers, offering less control. A 3PL handles intricate technology and tasks, with an advanced 4PL providing higher-level supply chain management.

Industries Relying on 3PL Logistics Partners

Sectors such as e-commerce, retail, healthcare, and automotive trust 3PLs. In the online sales landscape, efficient storage and logistics are crucial. Retailers and ecommerce websites can benefit from 3PL services, including specialized packaging options.

Managing Your 3PL Logistics Partner

Effective management involves clear communication, performance monitoring, and understanding customer orders and product needs. 3PL expertise is invaluable. Business needs and customer satisfaction are paramount.

Monitoring 3PL Partner Performance

Ensure optimal performance by employing Service Level Agreements (SLAs), Key Performance Indicators (KPIs), data reports, and audits. Strong partnerships, order management system and communication with your 3PL are vital.

The Power of Clear Visibility in Supply Chains

Supply chain visibility is a game-changer in today’s logistics landscape. It’s all about tracking products from start to finish. This real-time tracking helps companies make smart decisions, keep customers happy, and improve the way they work. When companies, third party logistics providers and 3PL partners team up, they can share data easily and keep the flow smooth.

New Ways to Ace the Last-Mile Delivery Game

Getting that last mile of delivery right is super important. New ideas like drone delivery, self-driving vehicles, and crowdshipping are rocking the last-mile scene. These innovations speed things up and make customers smile. Businesses teaming up with 3PL pros can use these cool ideas to make that last stretch even smoother.

Sustainability

From eco-friendly boxes to smarter routes, companies are finding Earth-friendly ways to ship stuff. When a business links up with a 3PL partner, they can work together to make the shipping and fulfillment process even kinder to the planet.

Expertly Navigating Global Logistics and Customs

When business goes global, things get tricky. International logistics and customs rules can feel like a maze. But teaming up with a 3PL whiz can help. They know the ropes, from duties to paperwork. With them on your side, global shipping becomes a breeze.

Smart Moves with Data Analytics and AI

Numbers and smart tech are changing the logistics game. Data and AI are like power-ups for entire supply chain. They help businesses know what customers want and find the best routes. Businesses working with 3PL pals can use these tools to make things run even smoother.

Outsmarting Disruptions with Smart Planning

In a wild world, being ready for surprises is key. That’s where risk management and contingency planning come in. They help businesses bounce back when things go wrong. Businesses that partner with 3PL pros can breathe easy. They’ve got backup plans and tricks up their sleeves to keep things moving.

Elevating Shopping Joy with Integrated Logistics

Ecommerce + 3PL = Happy Customers! When shopping is smooth, customers smile. That’s where the Ecommerce business and 3PL magic happens. Orders fly out faster, tracking is a breeze, and returns are a snap. When businesses and 3PL champs join forces, shoppers can’t help but grin.

Tomorrow’s Logistics: Trends to Watch

Logistics is changing fast, and tech is leading the charge. Think blockchain, IoT, and digital twins. These cool ideas make tracking and moving stuff even cooler. Businesses joining forces with other 3PL providers and trendsetters can ride the wave of change and stay ahead.

Building Strong Bonds with 3PL Partners

Great partnerships are gold. That’s true for businesses and their 3PL partners too. Clear talk, shared goals, and teamwork make things awesome. When businesses open up to their 3PL pals and stick to promises, the partnership shines. And when problems pop up, 3PL wizards have solutions ready to roll.

Expanding Product Offerings and Diversifying Sales Channels

Ecommerce businesses often look to expand their product offerings and diversify sales channels to reach a broader audience. The article could explore how partnering with a 3PL provider enables businesses to manage a wider range of products and efficiently handle inventory for various ecommerce sales channels and platforms, such as marketplaces, social media, and brick-and-mortar stores.

Managing Seasonal Fluctuations and Peak Demands

Seasonal fluctuations and peak demands can strain logistics operations. The article could discuss how Ecommerce logistics businesses can leverage 3PL expertise to effectively manage increased order volumes during peak seasons, ensuring smooth operations, timely deliveries, and customer satisfaction.

Enhancing Returns Management and Reverse Logistics

Efficient returns management and reverse logistics are crucial for customer satisfaction. The article could delve into how 3PL partners assist businesses in streamlining the returns process, reducing return shipping times, and inventory levels and optimizing product refurbishment, restocking, or disposal. Learn more about measuring performance of your 3PL system here.

Key Takeaways

Trust in a 3PL elevates business operations, ensuring timely, cost-effective order deliveries. Warehouse services are central to the supply chain. Every aspect of customer experience, from storage to savings, matters.

Ecommerce Integration with 3PL FAQs

How to Integrate with 3PL?

Integration requires communication, collaboration, and planning.

What is 3PL in Ecommerce?

3PL manages warehousing, shipping, and order fulfillment for online businesses.

What are Ecommerce Integrations?

Connections between eCommerce platforms and tools streamline operations.

For deeper insights into choosing the right 3PL software, check this article.

CAREERS

What is Third-Party Logistics?

What are 3PL Consultants?

How Do 3PL Consultants Work?

Ways to Work with a 3PL Consultant

How to Use a 3PL Consultant to Find a New 3PL Vendor

Objectives

Scope

Methodology

Deliverables

How to Choose the Best 3PL Consultants

Capability Evaluation During the 3PL Selection Process

Key Takeaways

3PL Consulting Efficiency

3PL Consultants FAQs

What Does 3PL Stand For?

What is 3PL Consulting?

3PL Partner Meaning

How to Choose a 3PL Provider

Flexible and Feature-Rich Integrations

Adapting to a Changing Market

Communication and Trust

Safety First

Top-Tier Customer Experiences

Scale Without Breaking a Sweat

Customized Solutions

Accuracy is Everything

Respond Quickly and Effectively

Enterprise-Level Technology

How Much is a 3PL?

Powering the Best 3PLs in the Business

3PL Partner Meaning

How to Choose a 3PL Provider

Flexible and Feature-Rich Integrations

Adapting to a Changing Market

Communication and Trust

Safety First

Top-Tier Customer Experiences

Scale Without Breaking a Sweat

Customized Solutions

Accuracy is Everything

Respond Quickly and Effectively

Enterprise-Level Technology

How Much is a 3PL?

Powering the Best 3PLs in the Business

How COVID-19 has affected supply chains

Financial risks

Socio political issues

Unpredictable human behavior risk

Raw material shortages

Safety recalls

Economic uncertainty

Demand change

Staffing & resource challenges

Compliance risks

How businesses can adapt to a post-pandemic world

Educate employees on COVID-19 symptoms and prevention

Reinforce screening protocols

Prepare for increased absenteeism

Restrict non-essential travel and promote flexible working arrangements

Align IT systems and support to evolving work requirements

Prepare succession plans for key executive positions

Focus on cash flow

Evaluate alternative outbound logistics options and secure capacity

Conduct global scenario planning

Conclusion

What is Fulfillment Software?

Key Features of Fulfillment Software

Benefits of Using Fulfillment Systems and Software for Your Business

How to Choose the Right Fulfillment Software

Key Takeaways

Frequently Asked Questions

Can fulfillment software work with multiple sales channels?

Is there a specific industry that benefits the most from using fulfillment software?

Can fulfillment software help with international shipping?

Is fulfillment software suitable for small businesses?

What are Fulfillment Services?

Understanding eCommerce Fulfillment

Common Misconceptions about eCommerce Fulfillment Services

Key Components of Fulfillment Services