Oct 14, 2022 | Blog
At ShipHero, we are thrilled to work with some awesome brands that make and sell awesome products. We’ve rounded up a handful of our favorites to highlight for this holiday season. Read on and make your shopping list with some of the hottest gifts on the market this year from the most interesting brands.
Bushbalm
Bushbalm is the skincare everywhere brand, focusing on ingrown hairs, razor burn, and more.
The Hottest Bushbalm Gift This Holiday?
The Francesca Pubic Hair Trimmer
The Francesca Pubic Hair Trimmer was designed with comfort in mind, making it easy to use whether you trim, groom, or remove your body hair. It’s conveniently waterproof and features a strong 6000 RPM motor, up to 5 hours of battery life, as well as a USB cord for recharging. The pre-wax and shaving guard gives you the optimal height for trimming anywhere hair grows on your body. Think bikini line, legs, underarms, and neck.
Guest In Residence
Introducing Guest In Residence, a 100% cashmere knitwear brand envisioned by Creative Director Gigi Hadid.
The Hottest Guest In Residence Gift This Holiday?
Unisex Oversized Crew
Unisex oversized crew tee has a unisex fit to Men’s sizing, Women should size down for a less oversized fit. 100% Cashmere – Light-weight knit. Premium cashmere sourced from inner Mongolia, manufactured in China.
Miribel Naturals
Miribel Naturals is a natural, vegan, cruelty-free curly hair product brand. We focus on your hair health, rather than texture, so you can rock your natural born waves, curls, and coils.
The Hottest Miribel Naturals Gift This Holiday?
Powerhouse Protein Cream
If you’re a curly girl whose hair has seen better days, our Powerhouse Protein Cream is here to bring it back to life!
Add it to your line-up to restore strength and bounce to your hair with naturally sourced proteins. Reshape and condition your hair without ever weighing it so you can experience the true power of big bouncy, beautiful curls.
Ondo
ONDO socks use innovative fabrics traceable from seed to sewn, made with the highest-quality craftsmanship and committed to ethical manufacturing from suppliers with proven track records.
The Hottest Ondo Gift This Holiday?
Organic Cotton No Show Socks
Made from a unique blend of certified organic cotton and innovative ‘aerolight’™ fiber, our Organic Cotton No Show Socks are too good to show off. Literally. Comfortable yet low-cut to sit undetected, they’re the perfect union of fashion and function. ONDOs are available in five different sizes and offer unforgettable style for the discerning eye.
schleich
schleich® has over 300 toys in their assortment! A schleich® toy in a child‘s hand is an invitation into stories still unwritten. And we can‘t wait to hear the stories you‘ll tell!
The Hottest schleich Gift This Holiday?
Horse Club Lakeside Riding Center
Yaaaaaawn! Wake up, sleepy head! While you’ve been snoozing in the loft, other equestrians at Lakeside Riding Center have been getting time in the saddle. Shimmy down the ladder and hurry to the stalls, where your horse is nibbling hay and waiting patiently. Ooooh, maybe after practicing your saddle gait you could take a trail ride to the Rider Café (playset sold separately) for a slice of fresh-baked apple pie! It’s gonna be a full day at Lakeside!
SodaStream
Create sparkling water experiences in the comfort of your own home. By transforming ordinary water into fresh sparkling beverages with the push of a button, SodaStream supports you to make better choices for yourself, your loved ones, and the planet.
The Hottest SodaStream Gift This Holiday?
SodaStream Art
Sleek, sophisticated design with stainless steel accents that suits any kitchen. The carbonating lever and empowering new design makes it easy and fun to make fresh sparkling drinks more often with SodaStream Art. Featuring a dishwasher safe bottle and new Quick Connect technology for fast and easy CO2 cylinder insertion.
Wondery
We are Wondery! The outdoors are made for everyone. Our goal is to represent the vast diversity of woman identifying and non-binary individuals in our products, marketing, branding, advertising, events, and internally within our company.
The Hottest Wondery Gift This Holiday?
Parks of the USA Bucket List Water Bottle
Where have you traveled to? Our official Wondery Parks of the USA Bucket List Water Bottle keeps track of all your adventures and helps you stay hydrated.
We’ve designed unique depictions of your favorite parks in a beautiful laser engraving, along with vibrant corresponding weatherproof vinyl stickers that will be sure to strike conversation on the trail, at work, or in the classroom. What better to commemorate your journeys than crossing parks off your bucket list?
Holiday Shopping Starts Now
Whether you’re looking for the perfect gift or the perfect gift card, the time to start your holiday shopping is now! ShipHero is proud to work with these clients. Our Warehouse Management Software and Fulfillment Solution make it easier for eCommerce brands like these to ship eCommerce. We hope this list gives you a great jumpstart to your shopping this year.
For More Information About ShipHero
Whether you want to let go of running your own warehouse, or run your warehouse better, you can do both – and so much more – with ShipHero.
About ShipHero
ShipHero is a US-based, leading solution provider in the fast growing eCommerce fulfillment space. ShipHero served over $5 billion of eCommerce orders in 2020 and is growing rapidly. ShipHero provides warehouse management software for brands that operate their own warehouses as well as outsourced fulfillment as a service from ShipHero owned and operated North American warehouses. Some notable customers include Universal Music Group, Glossier and Canadian Tire. ShipHero is a Shopify Plus partner and more than 10% of Shopify Plus stores globally use ShipHero.
Follow us today on Twitter and LinkedIn.
Oct 17, 2022 | Article
Conducting an Inventory Audit
Periodically conducting an inventory audit is an important part of effectively managing an eCommerce business. During an inventory audit, financial records are double-checked against inventory records which is a good way to make sure records are accurate. This may uncover possible issues such as damaged or missing items.
An eCommerce business may perform an inventory audit at any time to check inventory on hand in order to get a better idea of where things stand. Businesses may choose to audit all or part of their inventory periodically. Regular inventory audits can help prevent inventory shrinkage and can identify issues such as SKUs that are consistently off.
How Often Does an Inventory Audit Need to Be Done?
An inventory audit should be done at least annually. An inventory auditor may engage in a variety of inventory audit procedures to confirm that the amount stated as inventory is accurate. An annual audit may be done each year for tax purposes or it may be done to get a clear idea of what products are on hand and when they need to be restocked. An inventory auditor may be someone on staff or a third party from an outside auditing company.
What Methods are Used to Verify Inventory?
To describe methods used to verify inventory, it’s a good idea to start with your inventory audit objectives. Every inventory audit includes counts of inventory and data analysis and is a way to check inventory to ensure it matches the information within your automation system. Examples of methods that may be used to verify inventory include:
Full audit
This method involves counting all items in stock, which may be time-consuming. To obtain accurate results from this method, you’ll need to pause the actions of your business while the count takes place. Cutoff testing ensures that nothing goes in or out of the storage areas while the inventory audit is done. This means operations such as shipping and receiving are paused.
Cycle count
Using this method, you cycle through part of your inventory based on SKU. Selected products are audited each cycle rather than auditing the entire inventory at once. One way to divide inventory for partial auditing is by using ABC analysis. This means grouping items by value such as “A” products are high-value items, “B” products are mid-tier and category “C” consists of the lowest value products.
ShipHero has a cycle count feature that makes it super easy to execute this inventory method. Check out this video to find out more.
Spot check inventory
Another approach is to periodically do a physical inventory of just a few items. Regular spot checks may make it unnecessary to do an audit of your entire inventory very often which may be the best option for large companies with a large number of items in stock.
A partial inventory count may be done periodically to make sure items counted match inventory records, and if they don’t match, a full audit may be done. An eCommerce business must consider not only stock that’s on shelves but also stock that’s in transit to and from the fulfillment center.
Inventory Auditing Best Practices
Accurately tracking the value of your inventory helps you to budget for future inventory decisions. Auditing inventory can be time-consuming but devices like barcode scanners can help track inventory electronically. Point-of-sale tracking using SKUs allows for real-time tracking of inventory balances keeping inventory counts up to date and providing important information on what stock needs to be replenished.
Warehouse audit best practices include auditing items in the warehouse and reviewing the effectiveness of warehouse processes. This includes determining whether warehouse operations are complying with safety standards and policies. Having two people count each item and checking that their numbers match is a good way to improve accuracy.
What is an Inventory Findings Report?
Once an inventory audit is completed, an inventory findings report is done to provide detailed information on the value of your inventory which offers clarity on inventory accounting. This report can identify operational errors, help identify any inefficiencies in current inventory procedures and provides information needed to make budgeting decisions such as deciding whether to discontinue certain items that may have a surplus or it can provide insights into where funds could be redirected. Routine inventory audits provide one of the best ways to optimize inventory control.
Does Your eCommerce Business Need to do an Inventory Audit?
If your eCommerce business is small, you may think inventory audits aren’t yet needed, but audits can be beneficial whether your business is large or small. Performing regular inventory checks helps you implement good inventory management practices that will continue to benefit your company as it grows.
When you’re running an eCommerce business, effective inventory management helps you to have a handle on the size and condition of your inventory. Regular audits enable you to make sure that you have what you think you have in stock, and that you have enough inventory without having too much. When you know exactly what’s in stock and where it is, your business will run more smoothly and efficiently for your staff so that they can better serve your clients.
For More Information About ShipHero
Whether you want to let go of running your own warehouse, or run your warehouse better, you can do both – and so much more – with ShipHero.
Click HERE to Schedule a Meeting with Our Sales Team.
About ShipHero
ShipHero is a US-based, leading solution provider in the fast growing eCommerce fulfillment space. ShipHero served over $5 billion of eCommerce orders in 2020 and is growing rapidly. ShipHero provides warehouse management software for brands that operate their own warehouses as well as outsourced fulfillment as a service from ShipHero owned and operated North American warehouses. Some notable customers include Universal Music Group, Glossier and Canadian Tire. ShipHero is a Shopify Plus partner and more than 10% of Shopify Plus stores globally use ShipHero.
Follow us today on Twitter and LinkedIn.
Oct 25, 2022 | newsroom
Startups that once rode the rocket ship of the pandemic e-commerce boom are adjusting to solid ground again. E-commerce is still growing, but the days of seemingly unlimited demand for storage, packing, and shipping services are in the past.
Those circumstances demand a recalibration, not just from the household names of logistics like UPS, FedEx, and DHL but from a slew of venture-backed e-commerce fulfillment startups — many of which contain the word “ship” in their name, and most of which raised the vast majority of their funding in the last two years.
Read more at Business Insider
Oct 26, 2022 | newsroom
The Information selected 50 companies that have the potential to be the most valuable businesses in their categories based on their current revenue, business model, and growth prospects. To build the list, our reporters consulted industry sources and gathered previously undisclosed financial information. We limited the list to startups that had raised less than $100 million in funding or began operations within the last two years.
Read more at The Information
Oct 28, 2022 | Blog
The realities of the COVID-19 pandemic mean that more people are taking advantage of eCommerce than ever before to avoid hitting the stores. Unfortunately, a rise in online shopping tends to result in a corresponding jump in returns. According to a survey by the National Retail Federation and Appriss Retail, the average online returns rate last year was 20.8 percent – that represents a 2 percent increase over the previous year.
While returns are a fact of life in the eCommerce world, having the right returns management system can make a significant difference when it comes to your company’s reputation and profitability. Not only can an inefficient returns process in your warehouse damage customer relations, but it can also result in extra work for your staff and affect your bottom line. As winter and the holiday season approach, discover how ShipHero can help optimize your warehouse for returns.
What Is a Warehouse Return Process?
Returns management is a crucial part of any warehouse system. Whereas traditional logistics refers to the process of delivering products to your clients, reverse logistics involves transporting goods from clients back to their point of origin. At this point, previously purchased inventory can be resold, refurbished, or in some cases trashed or recycled. Not only does optimizing the returns process in your warehouse allow you to retain value, but it also provides valuable insight into which items are being sent back regularly and why.
How Do You Optimize Warehouse Operations?
Whether you handle returns management internally or outsource this job to a third party, optimizing warehouse operations is crucial to maintaining your customer base and your bottom line. Here are some tips for improving your system before the holiday season.
Identify Why Customers Are Returning Your Products
When assessing the returns process in your warehouse, one of the first steps is quantifying why goods are coming back to you. Businesses can cut costs by addressing some of the main issues, such as product quality, shipping damages, sizing confusion, and items not arriving as pictured online. Correcting some of these problems can save your company money while also improving your reputation with customers.
Consider Automating Your Warehouse
Of course, not all returns are controllable. However, automating warehouse processes can go a long way toward cutting costs while also improving efficiency. By utilizing new technologies like automated order picking and autonomous mobile robots (AMRs), companies can streamline putaway processes and restock popular items faster. As a bonus, these systems help improve accuracy and cut down on in-aisle traffic while freeing team members up to focus on tasks requiring a human touch.
Look at Your Logistics
Busy modern companies may struggle to handle all their logistics in house. If returns are overwhelming your business, it may be time to consider using a warehouse management system like the one available through ShipHero. Along with providing insight into which products are being returned and why, the software allows for easy integration with eCommerce platforms and vendors. As a bonus, businesses enjoy access to the most up-to-the-minute shipping rates from major carriers, so they don’t pay more getting returns out the door.
When it comes to returns management, today’s businesses have a lot on their plates. The fact is that every returned good has an impact on your bottom line. Over time, businesses that don’t find ways to optimize warehouse returns through technology and automation may find themselves raising prices to combat the lost income. By reducing unnecessary returns and repackaging items for resale as quickly as possible, companies can keep profits high while ensuring their online reputation stays positive.
Talk to our software experts today and learn more about how our warehouse software is built for eCommerce brands to optimize their warehouse and Returns management.
Aaron Rubin, Founder & CEO
ShipHero
About the author: Aaron Rubin is the Founder & CEO of ShipHero. He is responsible for planning and executing the overall vision and strategy of the organization. Rubin’s greatest strengths are leadership, change management, strategic planning and a passion for progression. He is known for having his finger on the pulse of ShipHero’s major initiatives, his entrepreneurial spirit, and keen business acumen. His leadership of ShipHero is grounded in providing excellent customer service that drives improved business operations. His passion for ShipHero comes from the culture and his ability to have an impact on the lives of employees, customers, partners, and investors.
Follow Aaron on Twitter & LinkedIn.
Nov 18, 2022 | Blog, Warehouse Management Software
The era of mobile commerce and eCommerce has completely changed the game for supply chain management. These days, it’s no longer enough to have a great product – now, you also have to make sure it’s readily available and can be delivered quickly. Consumers want instant gratification, and they want options when it comes to how and when their purchases are delivered. Companies must stay on top of trends and adapt digital supply chain solutions to remain competitive in today’s market. Gone are the days of slow shipping times and limited delivery options – now, customers expect convenience at their fingertips (literally). So if you want to stay on top, take a moment to learn about mobile commerce and eCommerce developments and make sure your supply chain is ready to meet those demands.
What is the Difference Between mCommerce and eCommerce?
eCommerce and mobile commerce may have the same end goal, but they’re not entirely interchangeable. eCommerce refers to all online commerce, while mobile commerce specifically pertains to using mobile devices to conduct transactions. To put it simply, mobile commerce is a subset of eCommerce. Mobile commerce is becoming increasingly important as more and more people rely on their mobile devices for all aspects of their lives, including shopping. Both forms of online commerce offer convenience and ease for customers, making them integral parts of the modern marketplace.
What is Electronic Commerce (eCommerce)?
eCommerce can be as simple as buying a new book on Amazon or as complex as purchasing stocks and bonds through a financial services firm’s website. In essence, it is the act of conducting business online, eliminating the need for physical locations and transactions. eCommerce has revolutionized how we conduct business, making it easier for companies to reach a global audience and allowing consumers to shop anytime, from anywhere.
Types of eCommerce:
- Business-to-customer (B2C): B2C eCommerce companies sell directly to consumers. Instead of distributing goods to a middle-man, a B2C company interacts directly with consumers. This can also be called direct-to-consumer or DTC.
- Business-to-business transactions (B2B): eCommerce businesses can also sell directly to other businesses, normally in a wholesale capacity. Most B2B transactions take place because one business is supplying products or inventory for another to sell. There is often a long lead time, higher order quantities, and greater specifications in B2B transactions.
- Consumer-to-consumer purchases (C2C): Auction-style platforms like eBay and Craigslist postings are examples of consumer-to-consumer platforms. A C2C eCommerce platform enables consumers to buy and sell without requiring companies to be involved.
- Companies-from-Consumers (C2B): Companies from consumers offer their services more easily on modern platforms, especially for short-term contracts, gigs, and freelance opportunities.
What is Mobile Commerce (mCommerce)?
Have you ever made a purchase on your phone? Then you are part of the mCommerce ecosystem. Mobile commerce (or “mCommerce”) offers convenient options for customers and businesses. mCommerce can include mobile banking, mobile retail platforms, and ticketing systems.
Benefits of mCommerce
- Convenient transactions: With a smartphone, people can complete transactions conveniently everywhere they go as long as they can access Wi-Fi or a mobile network.
- Ease of use: Mobile apps are optimized for the best user experience. It takes fewer taps and less navigation compared to eCommerce websites.
- Portability: Generally, most eCommerce activities take place on desktops or laptops. Devices like these are not as portable as mCommerce devices like mobile phones and tablets.
- Reachability: Mobile commerce will reach a much broader audience than eCommerce due to mobile device portability.
- Push notifications: Merchants can send push notifications to their customers via mobile devices in mCommerce.
- Location tracking: mCommerce applications can track and identify user locations using GPS technology, Wi-Fi, and other technologies, making it easy to provide localized offers.
- Security: Mobile devices are used in eCommerce for 2-factor authentication. mCommerce has the advantage of additional protection via biometrics like fingerprint and face recognition.
The Future of Warehousing is Here, Are You Ready?
Mobile commerce and eCommerce have revolutionized how businesses operate in a world where consumers can purchase almost any product with a few swipes on their mobile devices. These platforms offer various advantages, including cost reduction, access to new markets, and easy tracking of key performance indicators. However, they’ve also significantly impacted warehouse operations and supply chains.
With online shopping becoming more popular, there is a greater demand for efficient distribution networks that can handle the influx of orders. Additionally, mobile trends like buying online and in-store pick-up have created the need for seamless omnichannel experiences. Despite these challenges, mobile commerce and eCommerce show no signs of slowing down – in fact, they are projected to become even more prevalent in the future. Successful businesses must adapt their warehousing and supply chain strategies to keep up with these rapidly evolving industry changes.
Why You Need Warehouse Management Software in a mCommerce World
When it comes to mobile commerce and other eCommerce trends, the need for warehouse management software (WMS) is more important than ever. A WMS allows real-time inventory visibility and improves organization, reducing manual work and avoiding poor customer experiences. It also helps drive productivity and lower labor costs, keeping up with mobile and omnichannel shopping demands. In short, a WMS is a necessary tool for success if you want to stay competitive in today’s mobile world.
Mastering omnichannel logistics is key to thriving in mobile commerce and eCommerce, and that means having warehouse management software that can handle the ever-changing trends of online shopping. Luckily, ShipHero has you covered – our WMS is constantly adapting to meet the needs of our customers. So what are you waiting for? Contact us today to learn more about how we can help your business thrive in this digital age.
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Talk to our software experts today and learn more about how our warehouse software is built for eCommerce brands.
Aaron Rubin, Founder & CEO
ShipHero
About the author: Aaron Rubin is the Founder & CEO of ShipHero. He is responsible for planning and executing the overall vision and strategy of the organization. Rubin’s greatest strengths are leadership, change management, strategic planning, and a passion for progression. He is known for having his finger on the pulse of ShipHero’s significant initiatives, entrepreneurial spirit, and keen business acumen. His leadership of ShipHero is grounded in providing excellent customer service that drives improved business operations. His passion for ShipHero comes from the culture and his ability to impact the lives of employees, customers, partners, and investors.
Follow Aaron on Twitter & LinkedIn.
Nov 25, 2022 | Blog
In five years, it won’t just be robots hard at work on the warehouse floor but digital systems and platforms that will run the entire operation. Warehouses of the future will operate with increased efficiency and accuracy, reducing errors and cutting costs. With customer demands continually rising, digitized warehouses will also be able to better meet those requirements by providing faster delivery times. It’s an exciting time for warehouses as they progress toward digitization.
What Does Warehouse Digitization Mean?
Warehouse digitization means automating everything from inventory tracking to order fulfillment, and it’s set to revolutionize the industry. By utilizing intelligent and automated systems, warehouses can make the most efficient use of their equipment and personnel. In fact, warehouse digitization is becoming such an integral part of warehousing that companies who fail to embrace it risk falling behind their competitors.
How Warehouse Digitization is Changing the Way Warehouses Operate
Gone are the days when warehouses were just dusty storage units – today, they’ve evolved into major players in global supply chains. However, many rely on outdated manual processes and technologies and need help to keep up with the demands of higher volume, small orders, and an ever-growing eCommerce market.
This is where warehouse digitization comes in. By integrating modern technology, warehouses can streamline their processes and stay ahead of the game in an industry that will only become more competitive.
How to Prepare your Warehouse for the Future
Thanks to warehouse digitization and increasing automation, warehouses are becoming leaner, more efficient operations that can quickly fulfill orders and provide real-time inventory updates. From robots to mobile devices, technology is changing how warehouses operate. Here are a few types of digital warehousing technology that are on the rise and will eventually become standard practice.
Warehouse Management System (WMS)
The warehouse management system is like a trusty sidekick, always there to help you with inventory organization and optimization. It eliminates guesswork and human error, leading to streamlined operations and increased efficiency.
And why stop there? In addition to inventory management, a warehouse management system can handle order processing and offer insight into potential improvements for maximum productivity. A warehouse management system is the superhero of warehouse technology.
Digital Twins
The digital age has come for warehousing, bringing digital twins with it. These digital replicas of real-world environments bring greater visibility and insights, allowing for proactive decision-making. In the warehousing world, this means knowing where every pallet is in real-time, thanks to a network of sensors and software feeding the digital twin up-to-the-minute updates. And the more comprehensive your network, the higher the fidelity of your digital twin.
Real-Time Inventory Management
Can you imagine a life without real-time inventory management? The days of manually counting inventory every few weeks or months and then finally updating your records to see how much inventory you have on hand. Yikes. Real-time inventory management eliminates all that manual, tedious work and immediately provides up-to-date information. And not only does it save time, but it allows for more efficient supply chain operations. No more overstocking or running out of a particular item unexpectedly.
Real-Time Data Exchange
Shipping is only half the battle – it’s all about what you do with the data collected during the process. Savvy retailers know that by using ShipHero’s measurement and tracking tools, they can turn those numbers into valuable insights and stay ahead of the competition.
With real-time data warehousing, you don’t have to wait for outdated information – you can instantly refresh your data and set up dynamic reports on the fly to make expert business decisions. Don’t let shipping be your weakest link – use it as a weapon in your eCommerce arsenal.
Wearable Technology
The phrase “wearable technology” often conjures images of modern smartwatches and audio-enabled glasses. But in the warehouse industry, wearable technology goes beyond fashion statements. These devices, ranging from wristwear to drones, are quickly becoming essential tools for worker efficiency and improved working conditions. And with the bonus of increased precision and accuracy, these wearable gadgets aren’t just convenient – they’re also highly effective. It just might revolutionize your job (and possibly your wardrobe).
Warehouse Automation
Let’s face it, robots don’t need coffee breaks or sick days and can work around the clock. But there’s more to it than just freeing up employees for other tasks – automation enables precision, accuracy, and consistency in inventory management and order fulfillment. And with less human error comes potential cost savings.
Warehouse automation may seem like a scary step at first, but properly implemented sophisticated technologies can lead to a smoother supply chain operation and a significant boost to your bottom line. Don’t let fear stand in the way of progress – embrace warehouse automation before your competitors snatch up all the robots. We can answer all of your automation questions in our ShipHero blog.
Autonomous Guided Vehicles
The rise of AGVs has some questioning if robots are taking over the workforce, but in reality, they are simply automating tedious and repetitive tasks that humans shouldn’t have to do in the first place. Rather than replacing human workers, AGVs free them to focus on more important or complex tasks within the warehouse or facility. So while they may not be glamorous, AGVs can seriously improve efficiency and productivity in various industries.
The Future of Warehousing is Here
The future is here – warehouse automation and digitization are no longer just a concept; it’s a reality. As the warehousing industry continues to evolve rapidly, one thing remains clear: those who refuse to embrace future technologies and automation will get left behind. But don’t fret – there’s still time to hop on the digitization train and join the future of warehousing.
But where does that leave us as warehouse professionals? Well, for one thing, it means a more efficient operation with improved accuracy and productivity. It also means constantly staying ahead of the game and adapting to new technologies as they emerge.
So, in five years – we may have some new job titles, but rest assured, we’ll still be at the forefront of logistics technology. And who knows? Maybe even alongside some robot co-workers. One thing is for sure – you’ll want to be a part of it, with ShipHero leading the charge in warehouse digitization.
If you want to stay ahead of the curve in this rapidly changing industry, partner with a company that understands warehouse digitization and can help you implement the latest technology into your business. At ShipHero, we are constantly innovating and evolving our technology to meet the needs of our clients. Contact us today to see how we can help you future-proof your warehouse operation.
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Talk to our software experts today and learn more about how our warehouse software is built for eCommerce brands.
Aaron Rubin, Founder & CEO
ShipHero
About the author: Aaron Rubin is the Founder & CEO of ShipHero. He is responsible for planning and executing the overall vision and strategy of the organization. Rubin’s greatest strengths are leadership, change management, strategic planning, and a passion for progression. He is known for having his finger on the pulse of ShipHero’s significant initiatives, entrepreneurial spirit, and keen business acumen. His leadership of ShipHero is grounded in providing excellent customer service that drives improved business operations. His passion for ShipHero comes from the culture and his ability to impact the lives of employees, customers, partners, and investors.
Follow Aaron on Twitter & LinkedIn.
Dec 1, 2022 | Blog
Are you a DTC founder or eCommerce pro looking for insights on leveling your game? Then look no further than the inaugural episode of PalletSide Chat! In this episode, Co-Founder of Black Wolf Nation and One23 Fulfillment, Alex Lewkowict, takes us on his rollercoaster journey as a high-touch 3PL and DTC founder. He discusses everything from launching (and failing) his first product line to leveraging customer feedback for growth. Whether you’re just starting or have years of experience under your belt, this episode is chock-full of actionable advice that will take your brand to the next level.
Launching, Failing and Re-Launching His First Product Line
Who knew that reselling baseball caps in high school could be the start of a successful entrepreneurship journey? But that’s precisely how it went for Alex and his brother Sam. Their credit card allowed them to provide a valuable service to their classmates and they quickly learned the satisfaction of solving other people’s problems. That business acumen only grew when they were presented with the opportunity to sell razor bump creams. Instead of looking at it as just another product, they saw the potential to solve a problem for their customers.
The old saying “If at first, you don’t succeed, try, try again” really rings true for Alex and his brother. They realized their inferior razor bump cream just wasn’t selling. Despite trying to rebrand and enlist a designer’s help, the associate they were selling for didn’t share in their vision. So, they ditched it all and decided to start their own skincare line.
After launching their initial product to crickets, these brothers didn’t let a lack of initial success stop them from following their dreams and creating a successful grooming brand. Undeterred, they made it their mission to become more than just a “one-hit wonder” and diversified their offerings by developing new products and streamlining their systems.
After finally teaching himself how to navigate Facebook ads, Alex launched ten separate ads for Black Wolf Nation. While nine may not have performed as well as hoped, all it took was one successful ad to bring in those sales. This experience taught them the importance of analytics, testing, and setting small goals to reach big successes.
“We don’t need to change men’s grooming forever. We don’t need to revolutionize anything. Let’s get one sale every single day.” – Sam Lewkowict.
Expanding Revenue Streams by Launching a 3PL
Alex and Sam hit another roadblock – shipping and fulfillment. While BlackWolf Nation’s needs were tricky, they required a provider capable of handling their growing volume. Rather than settling for an inadequate third-party logistics company, they launched One23 Fulfillment.
It’s always a gamble when starting a new business, but for Alex, the risk paid off big time. When he convinced his hesitant brother to rent a small warehouse for their 3PL company, One23 Fulfillment, he had no way of knowing how quickly they would outgrow it. But thanks to his passion for logistics, Alex could find creative solutions and make them work – even during the challenges of COVID.
When the perfect opportunity came in the form of a 35,000 sq ft warehouse, he didn’t hesitate to snatch it up. The result was a significant boost in their shipping capabilities, going from 20,000 orders to almost 300,000 in eight months. It may be scary, but it’s clear that following his passion has led to success for Alex and One23 Fulfillment.
“35,000 square feet, we took a big risk. [It was] very scary, but the best decision I ever made.” – Alex Lewkowict
Leveraging Customer Feedback as a Growth Accelerator
Forget the adage about the customer always being right – their customers are essential when it comes to BlackWolf Nation. The personal care company credits its growth and product innovation to customer feedback. Imagine emailing that a particular face wash is drying, only for the company to promptly create a dry skin formula – now that’s impressive customer service!
And by continuously monitoring what products are flying off the shelves, BlackWolf Nation can consistently improve and expand its offerings. This close relationship with customers allows them room to grow and make mistakes, making every purchaser feel like they’re on this journey alongside the company.
“I think a big part of the success of Black Wolf Nation was how close we were to our customers.” – Alex Lewkowict.
Learn From the Best in eCommerce Fulfillment
It’s been a wild ride for Alex Lewkowict, Co-Founder of Black Wolf Nation and One23 Fulfillment. In the inaugural episode of PalletSide Chat, we’ve unpacked his journey as a high-touch 3PL and DTC founder. If you’re curious about what it takes to make it in the world of eCommerce or just want a good laugh, check out the full episode here.
Stay tuned for future episodes where we’ll bring other founders and people from within ShipHero to share their stories. And if there’s anything you want us to cover or if you have questions for Alex, feel free to reach out to us at podcast@shiphero.com. We’d love to hear your feedback!
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Listen to PalletSide Chat HERE
About the Hosts:
As VP of marketing, Dan Van Meer is always on the go. From overseeing project management and data analytics, he has his hands in a little bit of everything. Most importantly, he ensures that all creative work – from graphic design to digital marketing – is high quality and on-brand. Co-host Alex Lewkowict is quite the renaissance man. He’s been an adolescent entrepreneur, successful CEO, and Founder of a men’s skincare line, and he created One23 Fulfillment. Did we mention he made the Forbes 30 under 30 list?
Dec 2, 2022 | Blog, News & Updates
Peak season is here, and ShipHero is here to help you through it! Our ShipHEROs at the warehouses are moving at light speed to keep up with demand. We wanted to check in and give you an update on some early trends that we’ve spotted.
Peak Season is Full of Surprises
Due to the fact that the ocean container peak season is from July through September, we can gauge the way other transportation peaks will function during the remainder of the holiday season. Because of this estimation, FreightWaves says, with certainty, that the rest of the season will be incredibly weak. The effects of the Coronavirus have been far-reaching, and peak season is no exception. We’ve seen a significant decrease in demand for all modes of transportation. As a result, peak season shipments are expected to be down significantly this year.
Shipping Rates are Declining
There’s a little something extra in the air… deflation! That’s right, prices are falling during the shipping peak season in 2022. Rates dropped early this year, but in May, they began falling dramatically – presumably because of lowered demand due to inflation and the Shanghai lockdown limiting the availability of goods.
- According to Freight Os, In late July, Asia-US West Coast rates were 55% lower than at the start of the year and 64% lower than at the same time in 2021.
- Asia-US East Coast rates also fell 38% between January and July, reaching costs 50% lower than last year’s.
- Rates from Europe to the US fell about 25% between January and May.
The dramatic drop of May-June has slowed, moving into a leveling-off, but we have yet to see the spike we normally see this time of year.
One factor that has contributed to this trend is falling demand. Retailers report that shoppers are simply buying less than they have in previous years. Another factor is advance orders. Many retailers have already filled their holiday inventory based on advance orders from suppliers, so they may not need to order as much during the peak season.
However, this trend doesn’t apply close to home. National and regional U.S. carriers have still instituted carrier and gas surcharges to keep up with the extra domestic demand they see during peak.
Carrier Updates: Demand Declines, but Congestion Persists
It’s the peak season for shipping, but carriers struggle to keep up with the demand. Rather than the traditional busy peak season, this year has been marked by falling demand and congestion. Excess inventory has meant more congestion than ever, at least in the short term: since new inventory has been arriving before old inventory has emptied, warehouse space is tight.
Containers continue clogging up ports as they wait for a place to go. Retailers have all of the products they need in their distribution networks for the holidays (and then some), so there won’t be a lot of freight demand as we head into the last month of the year. As a result, carriers struggle to keep up with the seasonal shipping trends.
The current situation for freight carriers can be best summed up with one word: peaky. While peak season is typically a time of high demand and increased congestion, this year has been anything but typical. Retailers were carrying bloated inventories and focused on burning them down, which meant fewer load opportunities for carriers. And with firms getting more nervous about the broader economy heading into 2023, there is little incentive to replenish inventories. This could mean more disruptions to seasonal shipping trends and carrier updates in the coming months.
Spot Rates have Fallen, but Contract Rates are High
Contract rates may not be falling as quickly as spot rates, but that doesn’t mean businesses are ready to give up their contracts. Many companies are splitting their shipments, using spot rates for some goods while retaining contracts for others. This strategy allows businesses to take advantage of lower rates without sacrificing the stability of a long-term contract.
While ocean spot rates and imports have declined sharply this year, contract rates have remained relatively steady. This makes sense when you consider that peak season typically begins in the year’s second half. So even though spot rates are lower than they were a few months ago, businesses are still willing to pay a premium for the predictability of a long-term contract.
The Chinese Zero-Covid Policy Uncertainty
The ongoing Covid-19 pandemic has wreaked havoc on the global economy, and the peak shopping season is about to get even more chaotic. According to reports, China is considering lifting its zero-Covid policy to keep peak season on track. However, this could lead to even more disruption as merchants worldwide scramble to get their orders in. If the restrictions are lifted, manufacturers could be overwhelmed by the sudden surge in demand, leading to product shortages and delays. However, if things stay as they are, sellers could be left dealing with serious shortages during high demand.
Tips for Avoid Issues During Peak Season 2022
1. The only thing you can be certain of is that things will keep changing and developing. There are many moving parts, and things can change quickly, so it’s important to stay as informed as possible. This might mean choosing an industry-informed blog to check every couple of days or getting push alerts about the situation sent to your phone. It’s hard to account for changes and developments you don’t know are happening.
2. While the holiday rush can be a boom for sales, it can also be stressful if you’re not prepared. Fortunately, demand forecasting can help take some guesswork out of holiday planning. By looking at historical sales data, retailers can get a good idea of how much customer demand there will be for their products or services during the holidays. Demand forecasting can then use this information to plan inventory and production levels so that businesses can meet customer demand during the peak season.
3. As peak season marches on, many retailers feel the pressure. Will they have enough inventory to meet customer demand? Will their suppliers be able to keep up with orders? These are valid concerns, but sourcing products from local manufacturers is one way to help shield yourself from supply chain shocks.
Of course, no manufacturer is immune from issues, but if you’re sourcing products from within your own country, you’re more likely to be shielded from international disruptions. And if your manufacturer runs into difficulties, only a small portion of your intended selling range will likely be affected. So, explore local manufacturing options for your peak season needs – it’s good for the environment and can help you avoid potential disasters down the road.
We’re All in This Together
It’s been a long, hard road for everyone in the manufacturing, shipping, and e-commerce industries since the Covid-19 pandemic hit. And unfortunately, there’s still no end in sight. Every year brings new challenges and uncertainties, making it difficult to predict whether things will get better or worse. However, there is one thing sellers and freighters can do to help ensure they’re operating on the best possible information: stay up to date on the latest industry news. This way, they can be ready for whatever peak season throws their way. With determination and a commitment to keeping informed, sellers and freighters can weather any storm. After all, we’ve been through a lot these past few years. But together, we’ll make it through to the other side.
Peak season is here, and ShipHero wants to help you get through it with only a few scratches! We have everything you need to ensure it goes smoothly. With important updates, notifications, and general advice, you can be sure that you’re rocking peak season in 2022.
Stay informed during Peak by following ShipHero on LinkedIn and subscribing to our newest blogs and updates.
Aaron Rubin, Founder & CEO
ShipHero
About the author: Aaron Rubin is the Founder & CEO of ShipHero. He is responsible for planning and executing the overall vision and strategy of the organization. Rubin’s greatest strengths are leadership, change management, strategic planning, and a passion for progression. He is known for having his finger on the pulse of ShipHero’s significant initiatives, entrepreneurial spirit, and keen business acumen. His leadership of ShipHero is grounded in providing excellent customer service that drives improved business operations. His passion for ShipHero comes from the culture and his ability to impact the lives of employees, customers, partners, and investors.
Follow Aaron on Twitter & LinkedIn.
Dec 8, 2022 | Blog
It’s that time of year again! The leaves are changing, the air is getting crisp, and eCommerce and 3PL businesses worldwide are preparing for peak season. For many of us, peak season is both the most wonderful and most stressful time of the year. That’s why we’ve brought in our resident peak expert, Alex from ShipHero, to share some wisdom on how to make it through peak season without losing your mind. From personal experience, Alex can attest that peak can often be a bit of a “wild west,” but having a peak plan in place helps to keep things under control. So tune in for some peak wisdom and maybe a horror story! It’s all happening on this episode of PalletSide Chat.
What is Peak Season?
As peak season approaches, you may feel like a football coach preparing for the big game. But instead of designing plays, you’re strategizing how to navigate the influx of shipments and rising freight rates. It’s no wonder peak season is often referred to as the Super Bowl of logistics. Between mid-August and Thanksgiving, markets see high demand and increased goods on the road. And while we might spend all year optimizing our supply chain processes, peak season can still bring significant challenges for retailers and those managing logistics. So buckle up because peak season is officially here.
“What is peak? It’s the Super Bowl of logistics.” -Alex Lewkowict
Prepping for Peak
As any online business owner knows, peak season can make or break your year. That’s why it’s important to start preparing as early as possible – analyzing past inventory levels and sales numbers to forecast volume accurately and determine staffing needs. Trust us – we know from experience the mayhem that can happen during peak. Parking lot overflowing, surprise visits from the fire inspector, and throw in a visit from the USPS guy, and you’ve got the perfect storm (just ask Alex!). But having a plan in place, including cross-trained staff ready to handle any task thrown at them, will set you up for success during this chaotic time. Prepping for peak season may take extra effort and forethought, but trust us – it’s worth it in the long run.
“I feel like that’s like the peak-est peak season story I’ve heard so far.” -Dan Van Meer.
Overcoming Operational Challenges
Alex understands navigating peak season can be a headache for their clients. So, he strives to make it feel like an in-house operation without stress. Overcoming operational challenges is critical, and he prioritizes communication to understand each brand’s needs and timelines. For all of One23 Fulfillment’s clients, his ultimate goal is to ensure a smooth and successful experience.
Even with the best-laid plans, things can still go wrong—and they often do during peak season. Operational challenges can still arise during peak, even with clear communication and solid preparation. That’s why you need a strategy for overcoming any bumps in the road, whether it’s longer-than-expected lead times from vendors or unexpected employee absences. It’s important to know how to anticipate and adapt to any situation that might come your way.
“Ultimately, the playbook is lead a great team, build great relationships with customers and vendors and execute well.” -Dan Van Meer.
Customer Service Success
Let’s face it – the warehouse is a total madhouse during peak seasons. Orders are flying in left and right, and the team’s main priority is getting them out as fast and accurately as possible. However, that doesn’t mean your customers should be left to wait for solutions to their potential problems.
Alex recognizes the importance of providing excellent customer service even during the busiest times. That’s why he decided to have a few team members whose sole focus is ensuring their clients and customers receive quick responses to their inquiries and swift resolutions to any issues that arise. Customer satisfaction is at the heart of success, so it’s essential to prioritize it no matter how hectic things get.
“You’re the 3PL, you’re supposed to be the logistics expert. [For] brands, it’s their biggest time of the year.” -Alex Lewkowict
Keeping Your Team Motivated
Building a great team is crucial for success during peak season, but it’s important to remember that your team needs motivation all year round. As a business owner, it’s important to filter through employees and build a group of dedicated individuals who are excited about the challenge peak brings.
Keeping an enjoyable work environment with perks like music in the warehouse and a family-friendly atmosphere helps keep morale high and boosts loyalty among employees. It’s also important to ensure your team understands their role’s importance during peak season and knows what to expect regarding increased workload. You’ll be fully prepared for peak season successes by maintaining a motivated team throughout the year.
“We talk about peak all year round. Everybody who works for us knows what’s coming.” -Alex Lewkowict.
You May Be Stressed … but You Can Handle It!
As Alex so eloquently stated, peak season success boils down to a simple concept: just be a decent human being. Sounds easy enough, right? But there’s a catch – the devil is in the details. So, treat your colleagues, partners, and customers with kindness and respect. Be sure to start prepping for the high volume before peak season – stay organized and proactive throughout the year. And when things inevitably become chaotic – take a deep breath, grab a cup of coffee, and remember that it will all be over soon.
Together, we can conquer peak like pros! Reach out with questions and feedback at podcast@shiphero.com. Happy peak season!
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About the Hosts: As VP of marketing, Dan Van Meer is always on the go. From overseeing project management and data analytics, he has his hands in a little bit of everything. Most importantly, he ensures that all creative work – from graphic design to digital marketing – is high quality and on-brand. Co-host Alex Lewkowict is quite the renaissance man. He’s been an adolescent entrepreneur, successful CEO, and Founder of a men’s skincare line, and he created One23 Fulfillment. Did we mention he made the Forbes 30 under 30 list?
