Peak Season is Back!

It’s time for Black Friday / Cyber Monday and all the fun that Q4 brings for eCommerce.

ShipHero wants to be sure that you’re prepared for Peak Season 2022 – and maybe give you a place to find a bit of sanity when things get really nuts.

Throughout September, October, November and December 2022 we’ll be sending out important updates for SaaS and Fulfillment clients, notifications on dates and surcharges and general advice regarding prepping for peak and crushing it!

Peak Season 2022 Surcharge Rates – Fulfillment

From October 2, 2022 – January 22, 2023, any packages weighing 0-4 lbs. will be charged an additional fee of 13%

From October 31, 2022 to January 15, 2023, any packages weighing over 5lbs.+ will be charged an additional fee of 17%

Frequently Asked Questions

Q: Why are you increasing prices?
A: These increases are due to inflation which is affecting the carriers who are then passing these additional costs onto us. We are also seeing an increase in labor rates this year and anticipate a much higher volume of shipments.

Q: Why are peak charges starting so early?
A: Carriers have historically started their peak pricing in the middle of November. However this year they are starting in October.

Important Dates

We will update these dates as more information becomes available. Bookmark the page and check back often.


To ship by Black Friday, product must be received at a ShipHero Warehouse by Friday, 11/4


Black Friday


Cyber Monday


Standard orders must be received by Friday, 12/9 for Christmas delivery


Expedited orders must be received by Friday, 12/16 for Christmas delivery


Standard orders must be received by Friday, 12/16 for New Year’s Eve delivery


Expedited orders must be received by Friday, 12/23 for New Year’s Eve delivery


Christmas Eve


Christmas Day


Boxing Day (Canada & UK)


Overnight orders must be received by Tuesday, 12/27 for New Year’s Eve delivery


New Year’s Eve


New Year’s Day

Prepping for Peak Season

eCommerce and Q4 have a special relationship. Check out these ways you can prep for peak season right now.

What Happened in 2021
Despite predictions, retail sales grew in Q4 2021.

What to Expect 2022
Early shopping and increased spending are looking likely for 2022.

Shipping Delays/Costs/Strategies
Supply chain disruptions are still commonplace for 2022.

Returns Management
Learn how to salvage a customer relationship with awesome returns management.

Key Insights for Peak Season

Peak is a big deal. Here are some of the recommendations we’re providing our clients to help them get ready and stay ready.

Inventory Updates

Use Cycle Count to check on your most popular products

Having the inventory your customers want when they want it is the most important aspect of peak season.

ShipHero’s WMS recently updated our Cycle Count feature to make it even easier to keep track of your inventory. You can now even assign counts based on SKU.

  • The Best Reasons to Use Cycle Count During Peak
  • Streamlined dashboard gives you total control
  • Set counts based on your schedule
  • Assign users and timelines
  • Select cycle counts based on location or SKU
  • Set up automatic flags for recounts

Check out this video for a sneak peek at Cycle Count. Or read this blog to find out more.

More Peak Season Content Coming Soon! Stay Tuned!

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