Shiphero Fulfillment

Holiday Peak Season 2021 is Here

Are you ready? 

You know that 2020 changed the eCommerce game - you lived it. But what does that mean for Holiday 2021? ShipHero is here to guide you through it all. Keep checking in with us as we walk you through the key dates for different carriers and holiday cut-offs, applicable surcharges and how to best prepare your team for the influx of customer service requests from now until Black Friday / Cyber Monday 2021. ShipHero is here to give you superpowers - not quite as good as the bearded guy up north, but still pretty super.
Shiphero Package

Your Holiday Prep Starts Here

  • Connect Dates
    Key Dates to Keep in Mind
  • ………….
  • Connect Surcharges
    Just Like Every Year - Surcharges are Here
  • ………….
  • Connect Preparation
    The Holiday Season is Just Getting Started
  • ………….
  • Connect Support
    We’re Here to Help


Key Dates to Keep in Mind
For ShipHero Fulfillment Customers
Friday, November 5, 2021 - Inventory must be received by ShipHero warehouses in order to be ready for Black Friday / Cyber Monday fulfillment

Friday, November 26, 2021 - Inventory must be received by ShipHero warehouses in order to be ready for Christmas shipments

Shipments received without barcodes will take an additional 2-3 business days to process (total processing time increased from 3-5 days to 5-8 days)

Further delays can be expected for any received shipments that do not meet ShipHero’s inbound inventory guidelines (Click HERE to review guidelines)

For ALL ShipHero Customers

Standard Orders for Christmas must be received by December 10th, in order to meet Christmas Delivery

Expedited orders for Christmas must be received by December 17th, in order to meet expedited Christmas delivery

*ShipHero is unable to guarantee Christmas arrival, because carriers are not guaranteeing delivery. These dates are the dates ShipHero believes will provide the best chance for orders to be received in time, but there is no guarantee.


Just Like Every Year – Surcharges are Here
Some of the major carriers have already announced their surcharges for the holiday season. Below are links to the most common carriers and the rates they have published. Keep in mind that these rates can change, so check back often.

The United State Postal Service (USPS) already announced overall postal rate changes that took effect January 24, 2021. They recently also proposed new surcharges for the holiday season that would take effect on October 3, 2021. More details can be found on the USPS site HERE.

UPS Peak 2021 Surcharge Rates.

FedEx Peak 2021 Surcharge Rates.



The Holiday Season is Just Getting Started
As the countdown to Black Friday and Cyber Monday continues, ShipHero will bring you more information regarding how to prepare your team and warehouses and other key dates and more. Keep visiting this page from now until Christmas to get all the details!

Upcoming Topics Include:

• The Best Way to Order, Receive and Prep Inbound Inventory
• The Keys to a Clean and Error-Free Picking and Packing Workflow
• How to Make Your Returns Process Painless and Profitable
• Scaling Multiple Warehouses to Make Holiday eCommerce Easier


We’re Here to Help
Need help this Holiday Season? ShipHero is here for you.

Click HERE to visit our support page and reach out to our Software or Fulfillment Support teams.

Have a general question?

Our Customer Service teams have answered a lot of typically asked questions from both Fulfillment and Software customers and gathered that information into our Knowledge Base. It’s possible that the answer you’re looking for is one they’ve already answered.

Click HERE to access the ShipHeo Fulfillment Knowledge Base.

Click HERE  to access the ShipHero Software Knowledge Base.
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Deliver Faster Than a Speeding Bullet with ShipHero

ShipHero exists to make it easy for brands and fulfillment providers to ship eCommerce. Built by a diverse global team that values honesty, tenacity and purpose. We are a leader in our industry to positively impact how commerce is shipped around the world. 

Fulfillment: We offer outsourced fulfillment at scale through our network of owned and operated warehouses around the US. We pick, pack and ship eCommerce orders with our open API and one-click integration into Shopify and other eCommerce stores. 

Software: Our software allows you to run a super-charged warehouse and fulfill customer orders at lightning speeds. ShipHero provides end-to-end automation, a mobile-powered workforce and one-click integration to your Shopify or eCommerce store.
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