ShipHero Case Study: SportStop.com

ShipHero Case Study: SportStop.com

SportStop Scored a More Efficient Warehouse With ShipHero SportStop.com, a $7 Million business with just 10 full-time employees, needed a better and more efficient option for managing their orders and their shipping. As a lacrosse-specific sporting goods website, the beginning of the pandemic brought a lull that ended up being the perfect chance to begin the change.

Enter ShipHero. With a one-click integration with Shopify – a partner SportStop had already identified as a leading contender for their frontend website – ShipHero emerged as one of the best options to help SportStop.com streamline their warehouse operations and increase efficiency.

Video Transcript

We were we were excited to to move to something that was using iPads rather than specialized little devices that when you drop it and crack the screen, it’s a big problem. And I like the fact that you guys, it seems like you’re focused on like, let’s make picking quick, let’s make packing quick. Shaving off five or ten seconds here or there or sometimes a minute or two here or there, we kind of didn’t realize how beneficial that would be.

These Mondays, it’s been really rewarding just to be like, everything’s moving smoothly, everything’s going well. You know, hey, we got out, you know, 100 more orders this Monday than last Monday. And nobody’s pulling their hair out. And, you know, that’s the thing. Sometimes you don’t realize it when you’re middle of it, but you’re just like, oh, that went pretty well.

That was great. There was no problems, you know? One feature that you had when we launched that I didn’t know would be that used is just like the merging orders feature. I hadn’t realized how many orders in a given week that can be merged. I feel it’s made things feel more scalable, you know? It has, I guess emboldened me a little bit.

I think overall it makes it about 30% more efficient in picking and 20% more packing. I mean, I would recommend ShipHero for anybody who who does manage their own warehouse and is bringing in their own items and all that stuff. I love the fact that they do the basics so well, you know? And they keep improving it over time.

I mean, so we’ve been on the system for a year and in this past year there’s been a number of new features and new things that we didn’t know would be helpful, that are helpful. And so already in a year, you guys have changed so much more than the other system did in ten years, you know?

So, I’m excited about that.

Optimizing Multi Item Batches

Optimizing Multi Item Batches

How much do you know about ShipHero’s Batch Processing feature? In this video, VP of Product, Yosef Haas shares how Batch Processing makes your warehouse more efficient w/ optimized picking routes, Bulkship, Automation Rules and more!
ShipHero Fulfillment Case Study: Loog Guitars

ShipHero Fulfillment Case Study: Loog Guitars

Loog Guitars was a 2-man operation for almost a decade. Starting in 2010, after his partner dreamed up the idea for his Master’s thesis at New York University (NYU), Edgard Barilas joined his friend on the journey to helping kids learn to play the guitar. After two nearly disastrous shipping and fulfillment errors with their prior 3PL, Loog Guitars knew they needed a change to keep their business afloat.

Enter ShipHero. With our full-service fulfillment solution and a direct integration to Shopify, Loog Guitars was able to make the switch with peace of mind. They also knew ShipHero could handle single unit orders which is a large part of their direct-to-consumer (DTC) business. Add in an endorsement from one of their investors, and it made switching to ShipHero Fulfillment the best choice.

Video Transcript

Right from the beginning, it was a much better match because we were able to to have like more direct communication. Checking the numbers, we already shipped like almost 29,000 orders so far. Last year, almost 34,000 orders.

So, we are already in these few months, already almost at that number with ShipHero. We were able to do a transition of really a lot of inventory. And for us, to have that completed without any issues or events and be ready and ready for fulfilling orders from a new fulfillment center,
people were surprised to say the least. The suggestions and recommendations offered in the beginning about like RedSky, FlavorCloud, connections with other partners to basically allow us to be even more successful. It allows us to actually ship at a lower rate and shipping cost for our customers than what we used to offer before. But also included with duties and taxes so that not only because of its already even lower cost, but also it’s a much better service and much better experience for our customers for international.

So we actually started trying Canada and the results so far have been great. One thing that really amazed me is the PostHero feature, which is one of the key things nowadays for supply chain is having visibility and that really offers that.

So, I was really impressed about that. So far, I’m very happy with how we’re working.

ShipHero Case Study: DFTBA

ShipHero Case Study: DFTBA

DFTBA (Don’t Forget to be Awesome), a retail merchandise eCommerce website that features products from digital creators, had hit a wall with their prior shipping solution, ShipStation in 2020. With monthly orders ballooning to over 56,000, ShipStation was no longer able to keep up with their demand, creating bottlenecks that prevented orders from going out on time and killing their efficiency.

Enter ShipHero. With our powerful warehouse software, ShipHero offered DFTBA the ability to scale at the rate of their skyrocketing growth, simplify their operations and maximize their efficiency.

ShipHero Case Study: ONE23 Fulfillment & Black Wolf

ShipHero Case Study: ONE23 Fulfillment & Black Wolf

Black Wolf Nation began its men’s skincare line in 2018, going from zero orders to 800 orders per day in just under three years! Once Black Wolf’s volume increased, their current solution, ShipStation, just couldn’t keep up. Their inventory counts were always off, and as their daily order count kept rising, they needed a better warehouse management software solution.

Enter ShipHero. With our powerful warehouse management software, ShipHero was able to provide Black Wolf Nation with the tools it needed to scale up quickly, efficiently manage its shipping operations and grow from not just one business, but two.