ECOMMERCE FULFILLMENT SERVICES

Our fulfillment solutions aren’t for everybody

High standards. Unique requirements. Leaning towards fulfilling in-house. That’s who we built for.

Speedy delivery

High standards. Unique requirements. Leaning towards fulfilling in-house. That’s who we’re built for.

9 Warehouses

We O&O each one.

100% Control

Over inventory placement & allocation

possibilities

You dream it, we can do it

0 Excuses

We’re built to hit SLAs

The ShipHero Difference

High-Tech Meets High-Touch.

fulfillment

On-brand Packouts

Need your products packed in a custom box, labels facing out, with a custom insert? Oh, and they’re all glass containers? No problem. We can handle it (our team is actually busy doing it right now).

No requirement is too big or too small for us – keeping your unboxing experience on-brand is as important to us as it is to you.

White-Glove Account Management

From Day 1, you have a dedicated contact at ShipHero who will eat, breathe, and live your account – no generic email addresses for support here. Behind the scenes, they’re supported by a pod of specialists from our Technology, Support and Ops teams.

Our team is an extension of your team.

Award-Winning Technology

Our 3PL network is powered by our award-winning WMS platform – and because it’s a critical piece of the infrastructure, we obsess over improving it.

Members of our leadership team are in our warehouses every week testing new ideas and features so that we can deliver on our promise to hit SLAs, stay flexible, and keep you in complete control of your outsourced fulfillment with us.

The Best Ecosystem In the Space

Over the years, we have have built strong friendships with key players in the space – from carriers to technology platforms, we are set up to deliver. We’re especially proud of our regional carrier relationships, which are key to maximizing delivery speed while reducing costs.

All of these relationships have been established so that we can offer you the flexibility of self-fulfillment with the convenience of an outsourced solution.

Hear from our awesome clients

SportShop

“It’s made things feel more scalable. It has emboldened me to say ‘let’s go ahead and go up a notch’.”

Paul Dell, Founder – Sportstop

CCO

“ShipHero has helped us address all of our challenges, and makes it so easy to run our business.”

Alex Lewkowict, Founder and COO

SportShop

“ShipHero has allowed us to lower our shipping rate for our customers in Canada… The results have been great!”

Edgard Barilas, Founder and COO

How it works

1

Connect

Connect

Connect your store, and send us your products.

2

Store

Store

We intelligently distribute and store your inventory across our country-wide network of warehouses, which offers faster delivery at a lower cost.

3

Fulfill

Fulfill

When your customer places an order, we pick, pack and ship your product. With full visibility into your orders, real-time reporting and inventory replenishment, you’ll be able to scale faster than you thought.

1
Store
Content

Connect your store, and send us your products.

2
Connect
Store

We intelligently distribute and store your inventory across our country-wide network of warehouses, which offers faster delivery at a lower cost.

3
Fulfill
Fulfill

When your customer places an order, we pick, pack and ship your product. With full visibility into your orders, real-time reporting and inventory replenishment, you’ll be able to scale faster than you thought.

ShipHero is integrated with the leading eCommerce, marketplace, shipping and returns platforms. Connect ShipHero with any of these systems in just a few clicks – it’s really that easy – no manual processes!