Warehouse Management System Cost Guide 2025

Jul 15, 2025 | Blog

Is your warehouse running at its full potential? As eCommerce continues to boom, businesses are faced with increasing demands to fulfill orders quickly and efficiently. 

With growing volumes and tight delivery expectations, implementing a Warehouse Management System (WMS) is key. 

This guide compares WMS pricing models and features to help you assess the upfront costs of WMS software and determine the best solution for your business needs.

How Much Does a Warehouse Management System Cost?

WMS pricing varies based on software type, company size, and deployment model. Explore the different pricing structures below to help you choose the best fit for your business. 

On-Premises Pricing

On-premises WMS includes a significant investment upfront because of the licensing, hardware, and maintenance costs. Initial setup would cost you around $100,000 to $500,000. When you purchase an on-premises WMS, it gives you greater control over data security for your business.

These systems also allow for more customization to ensure that they meet specific warehouse needs. While estimating the cost of a warehouse management system may seem steep initially, businesses with existing infrastructure may see long-term savings. As companies become more familiar with the system, they track the return on investment (ROI) of WMS implementation, which makes it worthwhile over time. To learn more about how businesses can calculate and track WMS ROI, check out our dedicated guide.

Cloud-Based Pricing

Cloud-based WMS pricing has lower upfront costs compared to on-premises solutions. It offers flexibility, scalability, automatic updates, and reduced IT overhead, which is ideal for growing businesses with fluctuating needs.

Pricing typically starts at $2,000 per month for small businesses and can rise to $10,000 per month for larger enterprises, depending on features and users. Many businesses select a WMS based on pricing and scalability to align with growth and seasonal demands. Analyzing subscription-based vs. one-time purchase options helps businesses choose the most efficient model for their specific needs.

Hidden Costs of WMS: Things You Might Not See

When implementing a WMS, always account for hidden costs that might not be immediately obvious. Those hidden costs include the following: 

WMS Implementation Costs

Setting up a WMS includes software costs, installation, configuration, and training, with implementation costs ranging from $10,000 to $150,000 depending on system complexity. While the upfront investment is significant, it leads to improved efficiency, streamlined operations, and reduced errors. 

For example, after adopting a WMS, James Enterprise, a company handling 300,000 orders annually, saw a 38% increase in productivity. New employees improved their picking speed from 55 seconds per order to 34 seconds within just five days. These efficiency gains reduce costs through automation and lead to quicker return on investment.

Support

Support packages vary by provider, with 24/7 support costing more than standard office hours. Annual fees range from $5,000 to $30,000, depending on the service level. Continuous support is crucial to quickly resolve issues, minimize disruptions, and ensure smooth operations. Businesses should manage recurring costs for software updates and support to avoid unexpected costs.

Extra Users Expenses

As your business grows, you may need additional user licenses for the WMS, typically costing $50 to $200 per user per month. Investing in scalable warehouse management solutions allows businesses to scale their system as needed without facing significant upfront costs. Many providers offer flexible pricing based on user count so that businesses pay only for the resources they need.

Features Included in the WMS Cost

While WMS pricing is influenced by the software and deployment model, many systems include essential features such as location management, receiving, picking, packing, and reporting within their base cost.

Location Management

Imagine you’re managing a growing eCommerce business with several warehouses across different regions. As your operations expand, keeping track of inventory, shipments, and orders across multiple locations becomes increasingly complex. Without a robust system, errors such as missing stock, delayed shipments, and inventory discrepancies can occur. 

Managing multiple warehouses can be complex and costly, especially with WMS providers that charge extra for each location. Centralizing all locations in one system eliminates these costs, which allows real-time inventory tracking, efficient stock allocation, and consistent order fulfillment. This streamlines operations, reduces errors, and improves efficiency, ultimately optimizing the cost-performance balance of WMS solutions.

Receiving and Putting Away

Receiving and storing goods within a WMS requires investment in automation tools like barcode scanners, RFID systems, and software integration. While these incur initial costs, they reduce manual labor and errors.

Automated receiving updates inventory in real time, while automated storage directs items to designated locations, which improves speed and minimizes mistakes. Automation streamlines inventory flow, reduces costs through automation, and enhances operational efficiency, which leads to faster turnover and optimized space.

Picking and Packing

Think of it as a GPS for warehouse workers that guides them through the most efficient routes to get orders ready faster. WMS software can optimize picking routes to reduce the time spent searching for items and improve order fulfillment speed.

ShipHero’s Mobile Pick & Pack Solution helps businesses increase efficiency with barcode scanning, reducing errors by 99.9% and ensuring faster, more accurate order processing.

Reporting Management

Reporting management provides valuable insights that drive decision-making and cost savings. Real-time inventory reports prevent stockouts and overstocking, while order performance reports highlight fulfillment speed and accuracy. Operational efficiency reports assess staff productivity, which helps identify areas for improvement.

These data-driven insights optimize operations, reduce errors, and improve resource allocation, ultimately enhancing decision-making, workflow efficiency, and profitability.

Inventory Management

In a WMS, real-time tracking with barcode scanning, RFID, and automated data entry ensures accurate stock levels. While there are costs for software, hardware, and training, the benefits of streamlined inventory management outweigh these investments.

Effective inventory management prevents stockouts and overstocking, optimizes stock levels, and reduces excess inventory costs. It also improves stock visibility, reduces errors, and enhances order fulfillment speed, ultimately boosting customer satisfaction, service levels, and profitability. To further optimize your inventory management, consider integrating a solution like ShipHero’s inventory management software to seamlessly track and manage your stock.

Indirect Costs When Implementing New Warehouse Management Software

Aside from direct costs, some businesses often overlook training, infrastructure upgrades, IT staff time, and data utilization as part of the WMS implementation. 

Training Staff

Training staff on a new Warehouse Management System (WMS) is crucial for efficient use. Think of training as the foundation of a building. The stronger the foundation, the more stable the operations. Without it, even the best system can fall short.

Training typically lasts one to three weeks and includes a mix of hands-on sessions, virtual courses, and documentation. This ensures employees understand everything from basic navigation to advanced features like inventory tracking and order management.

Allocating a budget for WMS training and onboarding helps ensure a smooth implementation to help boost staff confidence and reduce errors.

Infrastructure Improvement

Implementing a new Warehouse Management System (WMS) may require upgrades to existing infrastructure, such as improved Wi-Fi, barcode scanners, or RFID systems, to ensure optimal performance. These upgrades are necessary to support real-time tracking and automation.

For example, enhancing Wi-Fi connectivity enables seamless communication between devices, while RFID systems improve inventory accuracy. These upgrades directly enhance operational efficiency and ensure a successful WMS implementation.

IT Staff Time

Successful WMS implementation demands a substantial time commitment from IT staff. IT will also monitor performance, apply updates, and resolve issues as they arise.

It’s crucial to budget for IT staff time for a smooth implementation and minimize disruptions to regular operations. Invest in dedicated IT resources to avoid downtime and ensure the WMS runs efficiently to support long-term operational success. 

Leveraging Data

Businesses that leverage data from a WMS reduce excess inventory, improve demand forecasting, and maximize warehouse space. Real-time tracking allows businesses to align stock levels with demand to prevent overstocking and stockouts while optimizing storage capacity.

Analyzing inventory accuracy, order processing time, and shipping performance allows businesses to identify inefficiencies and continuously improve operations. Understand how these efficiencies can lead to cost savings by reading our guide on warehouse operations & cost savings.

WMS Software Cost Drivers

Several factors, such as the number of users, the complexity of operations, and the required features, influence the cost of WMS software. 

Number of Users

The number of users affects WMS licensing costs, with many providers charging based on user count. As businesses grow, user numbers may increase, which would raise costs. You can avoid these expenses by limiting access to key staff or using tiered pricing models that offer scalability. Many providers allow flexible user additions so businesses can scale their WMS without significant cost increases and keep the system both efficient and affordable.

Operational Complexity

The complexity of warehouse operations affects both the type and cost of the WMS needed. More complex operations, such as multi-location management or high SKU volumes, require advanced systems, which increase costs.

To choose the right WMS, businesses should assess their needs, such as inventory size, number of users, and required features. For instance, a large eCommerce retailer with complex operations will need a more advanced, costly WMS, while a smaller warehouse can opt for a more basic, affordable solution.

Choosing a WMS Pricing Model for Your Business

Businesses can choose between a one-time payment for a perpetual software license or a flexible, subscription-based SaaS model. Each option offers distinct benefits, depending on budget, scalability, and operational needs.

Perpetual Software License

A perpetual software license involves a one-time payment for indefinite use of the WMS, which eliminates recurring subscription fees. While the upfront cost is higher, businesses avoid ongoing licensing costs, making it more cost-effective over time.

This model is ideal for businesses with stable operations that plan to use the WMS long-term and don’t require frequent updates. Positioned as a long-term investment, a perpetual license offers substantial savings by avoiding recurring costs, especially for larger operations.

SaaS Software Subscription

The SaaS subscription model involves a recurring fee for cloud-hosted WMS software that offers benefits like scalability and cost-efficiency. It allows businesses to adjust their plan based on fluctuating needs, which makes it ideal for growth or seasonal changes.

SaaS is cost-effective upfront, with flexible service tiers that let businesses pay only for what they use. It provides a dynamic, affordable solution that can scale up or down as operational needs evolve, ensuring businesses can adapt without committing to large, upfront investments.

Key Takeaways

• WMS costs can vary greatly based on deployment type, software features, and the number of users.
• On-premises solutions have high upfront costs but offer greater control and long-term savings.
• Cloud-based systems are more flexible, with lower upfront costs and scalability.
• Hidden costs like implementation, training, and infrastructure upgrades should be factored into the budget.

Frequently Asked Questions

How Long Does It Take for a WMS to Pay for Itself?

A WMS typically pays for itself within 1 to 3 years, depending on system scale and efficiency gains. For example, a mid-sized eCommerce business may see ROI in 1-2 years by reducing fulfillment times and stock discrepancies, while larger operations with more complex needs may take up to 3 years. ROI depends on factors like operational complexity and how quickly the system is integrated, with most savings coming from improved efficiency and customer satisfaction.

Is There a Free or Low-Cost Warehouse Management System Available?

Yes, there are free or low-cost WMS options, but they often have limitations like fewer features, scalability issues, or a lack of advanced integrations. While suitable for small businesses with basic needs, these systems may require upgrades as operations grow.

Can a Warehouse Management System Be Customized?

Yes, a WMS can be customized. Many solutions allow adjustments to workflows, reporting, and integrations with other systems or hardware to meet specific business needs. This flexibility ensures the system aligns with unique operational requirements.

Important Holiday Shipping Deadlines: Cut-Off Dates for Major Carriers

Jul 15, 2025 | Blog

As the holiday season approaches, meeting holiday shipping deadlines becomes crucial for businesses to ensure on-time deliveries. The holiday rush can bring about a surge in orders, which creates a frenzy in warehousing and shipping processes. 

However, with this spike in demand comes the need for precise planning and efficiency. Shipping deadlines, or cutoffs, play a crucial role in ensuring that products are delivered on time. Missing these deadlines can result in delayed delivery, dissatisfied customers, and lost revenue. 

In this article, we’ll discuss why understanding and adhering to holiday shipping deadlines is so vital, highlight important deadlines for major carriers in 2025, and offer tips to ensure your business meets these crucial dates.

Why are Shipping Cut-Off Dates Important?

Think of cut-off dates as the last chance to jump on a moving train – after that, you’re waiting for the next one. Just like missing the train leads to a delay in reaching your destination, missing the shipping cut-off date means your goods might not make it to customers in time. 

Every year, shipping volumes spike dramatically during the holiday season, and major carriers like USPS, FedEx, and UPS experience an overload. For example, on Cyber Monday in 2024 alone, FedEx processed over 24 million packages. 

If your business misses a cutoff, your customers could face significant delays, leading to frustration and potentially lost sales. Keeping track of the last day to ship and planning ahead can mitigate this risk. 

Major Holiday Shipping Deadlines for 2025

The shipping deadlines for major carriers are set to accommodate the holiday surge to ensure that deliveries are made before the holidays. Here’s what you need to know about these deadlines for 2025:

USPS

The United States Postal Service (USPS) offers several shipping options during the holidays, including Priority Mail and First-Class Package Service, both of which are frequently used for holiday gifts.

For USPS, the cut-off dates in 2025 are:

• Priority Mail Express: December 23
• Priority Mail: December 19
• First-Class Package Service: December 18

While USPS can often be the most affordable option, especially for smaller packages, businesses need to be mindful that shipping costs can rise during the peak season. USPS is typically a strong choice for local and regional shipping, but may not always offer the same speed as competitors like FedEx or UPS.

FedEx

FedEx is well-known for its reliability and is considered one of the best options, especially during the busy holiday season. Their holiday shipping deadlines in 2025 are:

• FedEx Express Saver: December 22
• FedEx Ground: December 18
• FedEx International Priority: December 21

FedEx guarantees holiday delivery with express shipping, which makes it a popular choice for urgent shipments. They also help businesses manage inventory levels during the holidays by offering tracking and real-time insights.

FedEx’s commitment to reliability during the holiday season has been recognized by industry experts. In 2024, FedEx achieved a 97.8% on-time delivery performance during the Black Friday/Cyber Monday period, reflecting its capacity to handle increased volumes efficiently. 

UPS

UPS is another major player in the shipping industry that offers services such as UPS Ground and UPS Next Day Air, which are both ideal for last-minute orders. Here are the key cut-off dates for 2025:

• UPS Ground: December 18
• UPS 2nd Day Air: December 22
• UPS Next Day Air: December 23

UPS is a go-to choice for businesses looking to meet the last shipping day for major carriers, with its strong track record of on-time delivery during the holiday season.

5 Tips to Avoid Shipping Delays

Proactive planning will save your business from shipping delays during the holiday season. Here are five tips to ensure your business avoids delays and delivers packages before holiday deadlines:

Plan Beforehand and Ship Early

To avoid last-minute stress, plan holiday shipping ahead of time. Ship weeks in advance for more flexibility and avoid the cutoff rush. 

For example, by shipping early, you can avoid the peak season surge to ensure that products arrive at their destinations on time. Early shipping gives you the chance to manage potential delays and keep customer expectations in check.

Leverage Reliable Packaging

Don’t undermine the importance of proper packaging because it is key to ensure products arrive intact and on time. Packaging that is too loose can result in damage or delays, while overly tight packaging can cause difficulty in processing the package. Use durable materials and add extra padding for fragile items to reduce the chances of delays and improve your delivery efficiency.

Know about International Shipping Deadlines

International shipping requires careful planning because of added complexities, which include customs clearance and international shipping deadlines. In 2025, major carriers like FedEx and UPS will have different cutoffs for international shipments, and these deadlines should be confirmed early.

If you’re planning to serve global consumers during the holidays, consider using trackable shipping services to ensure visibility throughout the shipping process.

Hire Trackable Shipping Services

Tracking is essential for customer satisfaction and helps reduce customer inquiries. Choosing trackable services such as those offered by FedEx and UPS gives your customers the chance to track their deliveries and have peace of mind. ShipHero also tracks packages through major carriers, helping your business manage these processes smoothly. 

Choose Expedited Shipping

UPS Next Day Air or FedEx Express Saver are essential for last-minute orders because these expedited shipping options do the job, even if they can be pricey. By expediting shipping to meet holiday demands, you ensure that your customers get their products on time, especially when orders are placed closer to holiday cutoffs. Expedited shipping helps to arrange overnight shipping before the deadline and ensures that holiday gifts arrive on time.

What is the Last Day to Mail Packages for Christmas?

The last day to mail packages varies based on the carrier. Here’s a quick look at the key cutoff times:

• USPS: December 23 (Priority Mail Express)
• FedEx: December 22 (FedEx Express Saver)
• UPS: December 23 (UPS Next Day Air)

When you miss these deadlines, you’ll end up shipping the deliveries late and disappointing your customers. It’s important to plan holiday shipping ahead of time and schedule shipments based on carrier deadlines.

How ShipHero Helps to Meet Holiday Shipping Deadlines

Want to make sure you can manage holiday shipping volumes and ensure on-time delivery? ShipHero’s automated processes and real-time ship rate tracking help businesses schedule shipments based on carrier deadlines. They also ensure all orders are fulfilled accurately and even integrate seamlessly with major carriers so users only have a single source for managing shipping during the holiday season.

ShipHero’s robust inventory management tools help businesses avoid stockouts and overstocking by providing insights into inventory levels, which is crucial for managing high-demand periods like the holidays. Tracking packages and using real-time data allows ShipHero to make sure that deliveries arrive before their cutoff dates, so your business meets the expectations of your customers every time.

If you need more information on how to improve warehouse operations during peak times, here’s a guide on Warehouse operations & cost savings.

Key Takeaways

• Take note of holiday shipping deadlines to ensure on-time delivery during the busy season.
• USPS, FedEx, and UPS have specific cutoff dates for different services.
• Avoid shipping delays with early planning and reliable packaging.
• ShipHero helps businesses manage inventory, track shipments, and meet holiday deadlines with ease.

Frequently Asked Questions

Are There Different Shipping Deadlines for International Holiday Shipments?

Yes, international holiday shipments have a different shipping deadline compared to domestic shipments. International shipping deadlines are earlier due to customs processing, longer transit times, and varying destination country logistics. Domestic shipments can be sent closer to the holiday date with options like priority or express shipping.

What Should I Do If I Miss the Holiday Shipping Deadlines?

If you miss the holiday shipping deadlines, use expedited services like overnight or two-day shipping. Consider using local courier services or same-day delivery apps. Digital alternatives like e-gift cards or subscriptions can also replace physical gifts. Communicate delays with recipients to manage expectations and offer tracking updates.

Is It Too Late to Ship for Christmas?

No. It is not too late to ship for Christmas, but options are limited. Use last-minute services like overnight, same-day, or express shipping. Carriers like FedEx, UPS, and USPS offer holiday cutoff dates for premium services. Expect higher costs and increased risk of delays due to volume and weather.

Third-Party Logistics Definition and Analysis: 3PL Guide

May 9, 2025 | Blog

What Is a Third-Party Logistics Company?

3PL companies are companies that offer various eCommerce logistics processes to online businesses. Some services they offer include warehousing, inventory management, and order fulfillment.

3PL involves the business, the logistics provider, and the shipping carrier. In simple terms, a 3PL provider offers logistics services to manage certain aspects of a company’s shipping operations. 3PLs are renowned for their logistics industry expertise and can help companies better fulfill orders to keep their customers happy.

Some people think 3PLs and freight brokers are essentially the same. However, 3PL companies are more active than freight brokers because they take over your fulfillment operations. Meanwhile, freight brokers only connect you to shipping carriers without touching your products.

A 3PL becomes integrated into the company’s inventory storage and transportation procedures. Rather than storing, packaging, and shipping orders, companies hire a 3PL to manage the entire process. The 3PL owns or leases its storage and transportation assets to fulfill the client’s orders remotely, ensuring you can focus on growing your business.

Third-party supply chain models first appeared in the 1970s when intermodal marketers took packages from businesses and brought them to rail stations for delivery. People developed 3PL software to help companies manage inventory and deliveries as the field grows. Nowadays, all kinds of businesses, from Fortune 500 to small businesses, use third-party logistics.

Benefits of Third-Party Logistics in Supply Chain Management

Here are the benefits of working with a 3PL company:

Reduce Logistics Costs

Third-party logistics companies often have connections in the sector, meaning they have better access to vendors and can negotiate higher discounts for you. By partnering with them, you can use their contacts and influence to reduce shipping supply and warehousing expenses, ultimately saving you money.

Receive Logistics Experience

Many third-party logistics service experts have decades of combined experience in the industry. When you hire a 3PL company, you get access to this expertise to get insights on transport documentation, shipping regulations and other logistics issues. They can also answer your questions about how to increase operational efficiencies.

Focus on Critical Functions

Running an in-house logistics division takes a lot of time and money. By hiring a 3PL company, you can instead focus on core business processes like developing marketing materials and improving sales channels. Better yet, you can do this without dedicating any internal staff or resources to run an in-house logistics division.

Scale With Your Business Capabilities

3PLs provide custom-made services based on your company’s needs and performance. If your business grows and product orders increase, you can sign them for a more significant contract with more benefits. Conversely, considering downscaling your business, you can opt out of some of their services.

Third-Party Logistics Business Model

As the name implies, 3PL involves three parties that help bring products to the market. Here are the three parties involved in the 3PL model:

• The Business: The business is your company – you’re responsible for producing goods and running the eCommerce business. Once people buy your products, you send the orders to your logistics company.
• The Logistics Company: The logistics company is the intermediary between your company and the shipping providers. Third-party logistics companies offer many services, including warehousing, packaging and inventory management.
• The Shipper: The shipper carries your products to physical stores or the buyers’ doors. Major shippers include USPS, UPS and DHL.

What Services Does a 3PL Provide?

A 3PL can scale and customize its services according to the client’s specific needs. The client still retains some oversight when managing shipping operations. Before signing a contract, you can outline what services you want the 3PL to provide and what services you will maintain in-house. As your business grows, your 3PL provider can take over a significant role in expanding your supply chain and procurement operations.

Here’s an overview of the services a 3PL typically provides:

Product Storage Solutions

3PL companies provide warehouse spaces to handle order fulfillment for multiple companies in one place. This improves efficiency and reduces costs because they don’t have to switch between numerous warehouse locations to finish orders. Moreover, you don’t have to lease warehouse space, buy forklifts, or rent trucks to handle your merchandise.

Inventory Management and Organization

Managing inventory involves more than simply storing your company’s products. Integrative technology also syncs your inventory with your online store in real-time, so you can track inventory and predict demand to avoid sell-outs. Your 3PL also helps organize items with multiple parts into proper categories, ensuring nothing is misplaced.

Inventory Distribution

Most 3PL providers have fulfillment centers across the country to store your products. 3PL companies distribute your inventory across the country to ensure fast shipment times.

A 3PL automatically routes orders to fulfillment centers based on where the customer resides. 3PLs use extensive automation to save hundreds and thousands of dollars on inventory distribution, raising their clients’ profits.

Picking and Packing

Alongside storage, 3PL companies assign staff to pick products for each order and package them for delivery.

Freight Forwarding

Once the products are picked and packaged, the 3PL forwards them to a shipping carrier for delivery. Different 3PLs work with other carriers, and a good 3PL will choose the one that offers the best price and delivery speed. Some 3PLs even work with local carriers for less than truckload (LTL) shipping for local orders.

Expedited Shipping

By partnering with a 3PL, your company can offer expedited shipping options to your customers since fulfillment centers send out orders daily. 3PLs often negotiate discounts with carriers like FedEx, DHL, USPS and others to offer faster delivery speeds at a manageable cost.

Shipment Tracing/Tracking

In addition to handling the shipping process, a 3PL will also manage the tracing and tracking process. Customers will receive shipping information to track their orders throughout the fulfillment process.

Reverse Logistics (Returns)

Not only do 3PLs offer shipment services, but they can also provide reverse logistics to handle returns. A 3PL can provide customers with return labels to drop the item off with a carrier for return to the fulfillment center.

Again, when you sign a contract with a 3PL company, you can customize its services according to your business’s needs. An experienced 3PL provider will be able to handle the logistics of the entire supply chain from when your customer submits their order to when it arrives on their doorstep.

How 3PLs Handle Order Fulfillment

So you can visualize what this looks like, here is an outline of the order fulfillment process from a 3PL provider’s perspective:

Step 1: Receiving

A 3PL needs inventory to complete customer orders, so your first act should be moving inventory to their warehouse. Depending on your business size, your inventory may be divided into several fulfillment centers. Each 3PL has its process for receiving and storing inventory. Most providers can customize this service according to the client’s needs.

Step 2: Picking

Depending on the 3PL’s software, your partner may get the orders automatically, or you may have to send them manually. After placing the order, the 3PL starts the order fulfillment process by picking the items at the warehouse and then passes it to the next stage of the supply chain for packaging.

Step 3: Packing

Once the 3PL has picked up all ordered items, they are prepared for packing.

Standard shipping materials for your products include cardboard boxes, poly mailers, bubble wrap, packing tape and bubble mailers. The best 3PL company can balance package protection and small dimensional weight, so your products arrive safely and within budget.

Some 3PL companies charge extra for packing material, but others fold the costs into the service fee. Depending on your working relationship, 3PL companies may also let brands customize their packaging.

Step 4: Shipping

After the products are prepared, they’re handed off to a courier for final delivery.

Some 3PLs partner with specific shipping carriers, while other companies have a rotation of transportation services to get the best deals. Either way, 3PL partners are responsible for brokering deals with freight forwarders to bring you the best rates. The courier fleet usually picks items up from your 3PL partner’s warehouses.

Step 5: Returns

The order process doesn’t always finish once the package is delivered to the customer’s door. Specifically, product returns can get complicated if you manage inventory stock levels yourself. When you’re working with a 3PL partner, they receive all returned products to be restocked, scrapped or processed.

To make the return process more manageable, you can ask the 3PL company to provide shipping labels for every package. Customers can fill them out and return their packages if something goes wrong.

It should be clear by now that 3PL partnerships benefit companies, but how do you determine whether yours will? Keep reading to learn the signs that it’s time to hire a 3PL.

When Do You Need a 3PL?

3PLs are needed when you can’t handle order fulfillment by yourself. Unless you’re running a small retail business out of your garage with no more than a dozen orders a week, the chances are good that your company could benefit from hiring a 3PL provider. To help you decide, here is an overview of the advantages associated with working with a third-party logistics provider:

• Time savings: Outsourcing your company’s logistics means you have more time to focus on critical business processes.
• Cost savings: 3PL companies offer lower warehousing, shipping, and inventory management prices, which is cheaper than building in-house logistics departments.
• Improved compliance: 3PL companies help you stay updated with the latest logistics technologies and regulations.
  • Service customization: When it comes to warehousing, shipping, and distribution, a 3PL provider can customize its services according to your needs and adjust as you grow.
  • Access to resources: Hiring a 3PL gives you access to the best inventory management software and other integrative technology you might not get on your own.
• Expanded reach: 3PL companies have more experience negotiating with shipping carriers and other vendors so that you can get the best logistics services at low rates.
• Risk reduction: Outsourcing operational logistics to a 3PL company means fewer labor and financial risks than building an in-house logistics department.

Still unsure whether hiring a 3PL provider is the next logical step for your business? Here are some of the top reasons to hire a third-party logistics provider:

You’re Shipping More Than 100 Orders Per Month

There is nothing magical about the number “100” – the point is that your company is receiving more orders than you can efficiently manage in-house. Shipping a large volume of items per month means your team spends more time and effort fulfilling orders than doing core business tasks. Once you’ve reached over 100 shipments per month, it’s a good idea to hire a 3PL company to support your operations.

You’ve Run Out of Storage Space for Your Inventory

Any retail company’s goal is to have enough orders that it becomes necessary to increase inventory levels. Of course, when this happens, you’ll need space to store all of that extra inventory. Rather than dealing with this predicament each time you add a new product to your store, turn over storage logistics to a 3PL.

You Want to Offer Your Customers Expedited Shipping

Suppose you’re currently managing your order fulfillment in-house. In that case, you may struggle to make it to the post office even once a day, let alone often enough to give your customers expedited shipping options. With a 3PL handling your order fulfillment logistics, you can suddenly offer one-day, two-day, and maybe even same-day delivery.

You Want to Save Money on Storage and Shipping

Working with 3PL providers isn’t cheap, but it could save you loads of time and money. Instead of spending a lot to lease storage space and build an in-house logistics division, consider hiring a 3PL so you can spend the savings on building your business. Additionally, 3PL services speed up product deliveries and give you a competitive advantage.

You Want Your Company to Have Room to Grow

Every good business person is forward-thinking. From the moment you start your business, you should know where you want to go and how you want to get there. Suppose you expand your offerings throughout the country or around the globe. In that case, a 3PL can help you get there with inventory distribution services. For example, some 3PLs can leverage 2-day or overnight shipping to help eCommerce businesses keep up with Amazon and other giants.

Hiring a 3PL provider to manage your supply chain’s logistics is smart if any or all of the signs above are coming into play. Before you start shopping around for a 3PL, however, you should take a moment to consider whether doing so is enough. You may want to consider taking things one step further and hiring fourth-party logistics service providers – keep reading to learn more.

What’s the Difference Between a 3PL and 4PL?

First and foremost, you should know that 3PLs and 4PLs are professional, hired services that help businesses like yours plan and execute inventory management and order fulfillment logistics. You get much more flexibility than you would if you managed fulfillment in-house.

As you well know by now, a third-party logistics provider is a company that handles the logistics of your company’s supply chain and order fulfillment processes. Depending on how much control you want to hand over to your 3PL, they can do everything from storing and managing your inventory to picking, packing, and shipping your orders. They can even handle the returns management process for you.

So, what is a fourth-party logistics provider, and how does it differ from a 3PL?

A fourth-party logistics provider adds another element to the equation, combining various resources and technologies to optimize your supply chain’s design and execution. You can still keep your 3PL to manage the day-to-day details of order fulfillment. Still, a 4PL will become the “control tower” that oversees supply chain management. They will supervise your 3PLs and any other resources or providers you use to ensure your supply chain operates smoothly, efficiently, and cost-effectively. For businesses that want total supply chain visibility, a 4PL provider can be a great option.

The critical difference between a 4PL and a 3PL is that many 3PLs are asset-based – they own or lease equipment and warehouses that they use to provide services. As such, a 3PL is concerned with its costs and may not always seek the best deal for you if it means a better deal for them. In contrast, a 4PL’s only concern is integrating and optimizing your supply chain operations.

The Different Types of 3PL Providers

A third-party logistics provider can offer many services, though many focus on specific supply chain solutions. As a business, this might mean hiring multiple 3PLs to fulfill your supply chain’s different aspects – this is when hiring a 4PL may come in handy.

Here is a quick overview of the different types of 3PL providers you may come across:

Transportation

As part of your transportation 3PL search, you need to consider several factors, including: the company’s location, where your customers are located, delivery timelines, shipping methods, service options, and pricing and discounts. This type of 3PL deals with shipping inventory between locations.

Warehousing/Distribution

The most common type of 3PL is warehouse and distribution-based. These providers handle the storage, shipment, and returns of your orders. When considering a warehousing 3PL, you’ll need to consider the number of locations and their geographical locations, the pricing model for storage, negotiated shipping rates, delivery insurance, daily cutoffs for order fulfillment, and management tools.

Financial/Information

Once your company expands beyond the eight or nine-figure mark in annual revenue, you may want to bring a financial 3PL on board to help you optimize your operations for the industry and to evaluate current trends. These 3PLs offer freight auditing, cost accounting, bookkeeping, tracking, tracing, and inventory management.

How 3PL Pricing Models Work

Now that you better understand the different types of 3PL providers, you may wonder how much it costs to hire a 3PL. Third-party logistics pricing depends on the services you require and the scope. Several factors that determine 3PL pricing include:

• Onboarding: Getting a 3PL partnership up and running can take 3 to 6 months, so some companies charge onboarding fees to set your company up with integrated technology to manage order fulfillment services.
• Inventory Receiving: Before a 3PL can start managing its supply chain, it must receive its inventory from suppliers or manufacturers. Some companies charge per unit or pallet, while others charge by the hour or a flat rate for receiving and storing inventory.
• Inventory Storage: Different 3PLs offer different storage fees depending on the warehouse. You may be charged a lower rate for shared storage but will share the fulfillment center with other companies. You may be charged per item, bin, shelf, or pallet for storage.
• Order Picking and Packing: Many 3PLs charge a fee for picking each item, while others include this cost in the total order fulfillment price. Some companies offer discounted rates for orders under a certain number of items.
• Packaging: Some 3PLs include packaging materials in their shipping costs, while others charge a fee. You may have the option to customize your packaging materials, or you may not.
• Kitting: Refers to any unique accommodations you request for assembling, arranging, or packing orders before shipping. Assembly fees vary according to your individual needs.
• Shipping: Most 3PLs have relationships with shipping carriers to reduce costs, which means more significant savings. These costs consider various factors, such as shipping speed, shipping zones, and packages’ dimensional weight.

In addition to considering these individual costs, you should also know that most 3PLs offer three pricing models. Here is a quick overview of their differences:

1. Total Fulfillment Cost: This pricing model reflects the total fulfillment cost for direct-to-consumer orders, charging only for receiving, storing, and shipping inventory instead of fees for individual services.
2. Fulfillment by Amazon: Abbreviated to FBA, Fulfillment by Amazon is a model in which products are sold on the Amazon marketplace, and Amazon fulfills orders on behalf of your company. Because Amazon receives a cut of every sale, they can offer discounted fulfillment fees. This offer is convenient for some companies, but for others, it means sacrificing a portion of their bottom line and losing the ability to highlight their brand. Amazon also charges long-term storage fees for unsold items.
3. Pick and Pack: As you can guess from the name, this pricing model is based on separate charges for each item picked and packaged. Most 3PL providers charge between $0.15 and $5.00 for each pick, so that costs can add up quickly with this pricing model.

When choosing a 3PL provider, consider all aspects, including costs. Keep reading to receive some additional tips for selecting a 3PL provider.

Tips for Choosing a 3PL Provider

If you’ve decided that hiring a third-party logistics provider is the next logical step in expanding your business, congratulations! Now comes the hard work – choosing the perfect provider to meet your business’s current needs while offering room for growth.

Here are some simple tips to keep in mind when choosing a 3PL provider:

• Ask the provider if they have an enforceable non-disclosure agreement (NDA).
• Look at the company’s financial stability and client satisfaction track record.
• Book a consultation to visit a nearby 3PL warehouse or distribution center to see if their operations are up to code.
• Consider the company’s hours of operation, including weekends and holiday hours.
• Ask what services the company provides and which, if any, they consider their specialty.
• Determine what third-party logistics software they use and examine its features.
• Ask how the company differs from other 3PLs and what differentiates them from the competition.
• Consider the options for customization and scalability of services.
• Inquire about their relationships with shipping carriers and their negotiated rates.
• Ask about their options for expedited shipping as well as guaranteed deliveries.
• Determine how many warehouses they operate and their locations.
• Ask about their customer service policies and how they help you when an issue occurs.
• Ask what the costs and process is. If you’re not happy, choose to switch to another 3PL.
• Find out what their typical customer profile is. If their profile is disjointed or you’re not similar to their other customers, they might not be the right 3PL.
• Try to find reviews and talk to existing or past customers.

Examples of 3PL Companies for eCommerce and Small Businesses

There are dozens of 3PL companies vying for your business, so choosing one is challenging. To help you decide, here are four premiere 3PL company options for your eCommerce and small business:

ShipHero

ShipHero is one of the best third-party logistics services for online retailers providing order fulfillment for more than 4,000 eCommerce businesses. Here are some of the benefits you’ll get when partnering up with ShipHero:

• Warehouse management services
• Robust 3PL software system
• Nationwide fulfillment center network
• Professional returns management
• eCommerce platform integration
• A variety of delivery options
• Simple pricing model and flat fees
• No-contract services

ShipHero also integrates with major eCommerce platforms like Shopify Plus, BigCommerce, Shopify, Amazon, and WooCommerce.

ShipBob

ShipBob is a third-party logistics company that helps you ship products worldwide. It promises shipping to all areas of the world through fulfillment centers in North America, Australia, and Europe.

ShipBob offers these 3PL services:

• Warehouse storage
• Pick and pack
• Product receiving
• Standard product packaging
• Product shipping

ShipBob offers integrations with major eCommerce platforms like Shopify, BigCommerce, and Squarespace.

Whitebox

Whitebox offers end-to-end 3PL services to help your products go from the factory floor to the buyers’ doorstep. Whitebox even has an in-house advertising agency to help you market your business.

The services offered by Whitebox include:

• Product packaging
• Shipping
• Quality assurance
• Warehouse management
• Order fulfillment
• Product description creation
• Professional product photography

FedEx Fulfillment

FedEx Fulfillment is the 3PL subsidiary of FedEx, which offers third-party logistics to small businesses. It boasts excellent customer service and a resource hub to help new business owners learn entrepreneurship.

Here are the services you’ll get from FedEx Fulfillment:

• Order fulfillment
• Product packaging
• Reverse logistics
• Warehouse and storage management

How to Choose the Best Third-Party Logistics Company

Choosing the right 3PL company can help you cut costs and improve efficiency. Follow these tips to pick the right 3PL provider:

• Research the company’s reputation and track record.
• Find a company that offers all the services you need.
• Look into the 3PL company’s technology.
• Ask about their inventory and packaging customization offerings.
• Pick a company that provides multiple fulfillment centers across your target regions.

Closing Thoughts

Once you’ve narrowed your list to a few different 3PL options, it’s time to start digging deeper to find the best match for your company. Before talking to any 3PL in-depth, ensure they have and sign a non-disclosure agreement to protect your company.

In addition to talking to the 3PL’s representatives, you should also ask for references in the industry to determine whether the company has a solid track record and a positive reputation. Over time, it will become clear whether any of the 3PLs on your list are the right fit for your company or not.

Of course, the most important matter when choosing a 3PL partner is the value it offers. Find a 3PL company that caters to your order fulfillment needs at a reasonable price.

Finding the perfect third-party logistics partner that will keep your company’s best interests in mind may not be a quick and easy process. Still, it is important that you do it right.

For help finding a 3PL provider, check out our online directory or contact ShipHero directly to learn how we can help you with fulfillment.

Third-Party Logistics FAQs

What are Third-Party Logistics (3PLs)?

Third-party logistics involves handing your logistics operations over to another company. A third-party logistics company usually offers warehousing, shipping, and inventory management services.

What’s the Difference Between 3PL vs. 4PL?

The main difference between 3PL and 4PL is the number of parties involved. A 3PL company still works under your management to handle your inventory and shipments. In contrast, a 4PL company contracts different 3PL providers to take your products.

What are the Benefits of Working with a 3PL?

The main benefits of working with 3PLs are cost and time savings. You also gain access to their expertise. You don’t have to train in-house logistics employees to handle warehousing and shipping.