Jul 3, 2023 | Blog
Your auto parts business is not just a business, it’s a lifeline. A lifeline to the mechanic restoring a classic car in their garage, and to the single parent trying to keep their only mode of transport running. But as your catalog expands and order volumes accelerate, you find yourself at a crossroads. Your auto parts are reaching further corners of the world, and with that comes the monumental task of managing inventory, processing orders, packaging products, and ensuring speedy deliveries. Your focus is being pulled away from what truly matters…sourcing and selling top-notch auto parts. Fortunately, there are solutions designed precisely for this task, as precise as a well-calibrated torque wrench: third-party logistics (3PL) companies!
What is Third Party Logistics?
Third-party logistics, or 3PL, is a service model where businesses outsource parts of their supply chain operations to specialized logistics providers. This service can encompass a wide range of tasks, including inventory management, warehousing, order fulfillment, transportation, and distribution. In other words, everything needed to get the goods from place A to B.
Understanding Automotive 3PL
What is an Automotive 3PL?
An automotive 3PL is a third-party logistics provider that specializes in the handling and distribution of auto parts. From the smallest components to complete vehicle systems, these logistics experts ensure that automotive manufacturers and retailers can meet market demand with efficiency and precision.
Third-party Logistics in the Automotive Supply Chain
Third-party logistics companies play a crucial role in the automotive supply chain. Their services extend from storage of the parts in warehouses to efficient order fulfillment and delivery to the desired destination area. With their robust systems and processes, they streamline the way auto parts travel across the globe, from the bustling streets of Toronto to the quiet corners of Japan.
What does a 3rd Party Logistics Company do?
A 3rd party logistics company takes over various logistics tasks, from handling SKUs and bulk orders to managing returns and tracking freight. They provide businesses with the extra storage space and resources they need, freeing up companies to focus on core operations like manufacturing and improving customer service.
Role of 3PL in the Automotive Industry
How Do 3PLs Help Automotive Sellers?
3PLs support automotive sellers in several ways, not just by dealing with logistical challenges. They offer streamlined logistics solutions and services, product optimization, and enhanced customer satisfaction through efficient order processing, communication, and delivery. With their expertise and support, automotive sellers can focus on developing products and expanding their businesses.
5 Ways 3PLs Help Automotive Sellers
- Inventory management
- Order fulfillment
- Transportation and freight
- Returns management
- Scalability
Benefits of Having an Auto Parts Delivery Partnership
An auto parts delivery partnership with a 3PL can be a game-changer. With such a partnership, automotive companies can scale operations, meet market demand more effectively, and expand into new channels.Â
Looking to Outsource Order Fulfillment to a 3PL?
If you’re looking to outsource your order fulfillment to a 3PL, consider your business needs and challenges. The right logistics provider will offer not just services, but also support, experience, and expertise in the automotive industry.Â
Top 10 Best 3PL Companies for Auto Parts
ShipHero
This 3PL specializes in eCommerce fulfillment, making it a perfect partner for auto parts retailers who have an online presence. ShipHero’s software integrates seamlessly with popular eCommerce platforms, offers real-time inventory tracking, and efficient order fulfillment services. They also offer advanced warehouse management features that are especially useful for managing the variety of SKUs typically found in auto parts inventory.
Check out ShipHero here!Â
Red Stag Fulfillment
Known for its accuracy and speed, Red Stag Fulfillment is an excellent choice for auto parts businesses. They specialize in handling heavy and oversized goods, a common characteristic of auto parts, ensuring safe and efficient handling and delivery.
Fulfillment by Amazon (FBA)
While known for its association with Amazon, FBA caters to all kinds of eCommerce businesses, including auto parts. They offer extensive storage, quick delivery, and strong customer service.
Whiplash
Whiplash offers an easy-to-use platform and integration with popular eCommerce and shopping platforms. They offer flexible, scalable solutions suitable for businesses of all sizes.
Whitebox
This 3PL offers an end-to-end solution, handling everything from storage and fulfillment to sales and support. Their comprehensive approach is ideal for auto parts businesses looking to outsource multiple aspects of their operations.
Flowspace
With its on-demand warehousing and fulfillment network, Flowspace offers a highly flexible solution for auto parts businesses. They can handle both palletized and individual items, offering flexibility for a variety of auto parts products.
Ships-a-Lot
As their name suggests, Ships-a-Lot excels at high-volume order fulfillment. They offer seamless integrations, transparent pricing, and a focus on speed and accuracy.
FedEx Fulfillment
Known for their reliable shipping services, FedEx also offers excellent fulfillment services, with the added benefit of their extensive logistics network.
BlueGrass Logistics Group
A specialist in automotive logistics, BlueGrass Logistics Group offers tailored solutions for the auto parts industry. They focus on efficient and safe transportation of parts from manufacturers to retailers or end-users.
Fulfillment Strategies International (FSI)
FSI offers tailored solutions to fit the specific needs of businesses. Their high-quality control standards and efficient order processing make them a strong partner for auto parts businesses.
Services Offered by 3PL Companies
Secure Storage and Inventory Management
At the heart of any successful 3PL operation is secure storage and precise inventory management. Professionals handle all the details, providing businesses with the peace of mind knowing that their products are safe and their inventory status is always up-to-date.Â
Kitting
Kitting is a specialized service where several separate but related items are grouped, packaged, and supplied as one unit. It’s a perfect solution for auto parts brands offering package deals or repair kits. 3PL companies handle this task with care, ensuring all the necessary components are bundled together correctly.
Professional Pick, Pack, and Ship Services
3PLs offer professional pick, pack, and ship services. These logistics experts ensure that the right product is picked, securely packed, and shipped according to schedule, avoiding unnecessary delays. This quality control is particularly crucial for businesses handling sensitive auto parts.
Cross-docking
Cross-docking is a practice in logistics where products from a supplier or manufacturing plant are distributed directly to a customer or retail chain with minimal to no handling or storage time. This approach streamlines operations, reduces costs, and helps businesses handle bulk shipments efficiently.
Returns Processing
Dealing with returns is a common challenge for businesses, but it’s something that 3PLs manage well. They ensure that returns are processed quickly and efficiently, minimizing inconvenience for both businesses and customers.
Shipping Discounts
3PL companies often have a wide network of partnerships that allow them to offer shipping discounts. These cost savings can be a huge advantage, especially for businesses handling high volumes of auto parts deliveries.
The Logistics of Shipping Oversized and Heavy Merchandise
Shipping oversized and heavy auto parts can present its own set of complexities. However, experienced 3PLs are equipped to handle these challenges, coordinating transportation and ensuring all the requirements for shipping such items are met.
Understanding the Complexities of 3PL in the Auto Industry
Customs Clearance
From preparing necessary documents to ensuring compliance with regulations, 3PLs can help auto parts companies navigate through the complexities of customs clearance, simplifying the international shipping process.
Shipping Times
One of the main concerns for businesses is ensuring on-time delivery. 3PLs have systems in place to manage and coordinate shipping schedules effectively, reducing delays, and improving customer satisfaction.
Returns
Managing returns can be a tricky part of the supply chain. 3PLs typically have efficient processes in place to handle returns, ensuring they are dealt with quickly and to the satisfaction of both the customer and the business.
Regulatory Compliance
The auto industry is heavily regulated, and failing to comply with rules can lead to hefty fines. 3PLs stay on top of these regulations, ensuring that all aspects of the logistics process are compliant.
Taxes and Duties
When shipping internationally, understanding and calculating taxes and duties can be a complex task. 3PLs can take care of these calculations, ensuring that businesses are not caught off guard by unexpected fees.
Products Managed by 3PL Companies
Engines
3PL companies have the required infrastructure and capabilities to handle the storage and transportation of engines. As the heart of any vehicle, engines demand utmost care and precision during transit, making them ideal products to be managed by seasoned logistics professionals.
Gears
Whether manual or automatic, gears are a critical component of any vehicle. 3PLs provide secure storage facilities for these delicate components and ensure their safe movement through the supply chain, from manufacturer to end consumer.
Exhausts
Exhaust systems, due to their size and shape, can pose unique logistics challenges. However, some 3PLs are adept at handling such oversized products, ensuring they reach their destination intact and on time.
Batteries
Automotive batteries are another crucial product managed by 3PLs. With stringent regulations regarding their storage and transport due to their hazardous nature, entrusting their logistics to 3PL companies ensures safe, compliant handling.
Fuel Injectors
The management of smaller components, such as fuel injectors, is equally essential. 3PLs handle the inventory management, order processing, and safe transport of these smaller, yet critical components.
Spark Plugs
Just like fuel injectors, spark plugs are another smaller, yet vital component of a vehicle’s engine. 3PLs ensure efficient inventory management and careful transportation of these parts to maintain their optimal condition.
Evolving Third-Party Logistics in the Auto Industry
Top 3 Recent Automotive Logistics Trends
- Digital Transformation: The automotive logistics sector is undergoing a significant digital transformation. This involves the adoption of technologies such as artificial intelligence (AI), machine learning (ML), and blockchain. AI and ML are being used to predict demand, optimize routes, and automate processes, leading to increased efficiency and reduced costs. Blockchain, on the other hand, is enhancing traceability and transparency in the supply chain.
- Sustainability: As global attention turns to environmental concerns, the emphasis on green logistics is increasing. This is driving 3PLs to implement practices such as using renewable energy in warehouses, optimizing routes for reduced fuel consumption, and making use of recyclable packaging materials.
- Rise of eCommerce: The eCommerce boom is transforming the way the automotive sector operates. The need for rapid, efficient, and trackable delivery services is more critical than ever, pushing 3PLs to innovate and evolve their strategies to meet these demands.
Automotive 3PL Market Size
The automotive 3PL market is a thriving sector experiencing consistent growth year on year. This growth can be attributed to factors such as globalization of automotive manufacturing, growing eCommerce in auto parts retail, and increased focus on core competencies prompting outsourcing of logistics services. While exact market size can vary based on the source of the data, there is a general consensus in industry reports that the automotive 3PL market is set to grow substantially in the coming years.
Automotive 3PL Market Analysis
Analyzing the automotive 3PL market, we observe a trend towards significant growth in the near future. Several factors contribute to this outlook. Firstly, the increasing complexity of supply chains in the automotive industry necessitates efficient logistics services. Secondly, manufacturers are focusing more on their core competencies and outsourcing logistics activities to reduce costs and improve efficiency. Thirdly, the shift towards just-in-time manufacturing and direct-to-consumer deliveries in the automotive sector requires specialized 3PL services.
Automotive 3PL Industry Segmentation
The automotive 3PL industry is typically segmented based on services and geography.
Service Type: This includes transportation, warehousing, and value-added services. Transportation services involve moving auto parts from the manufacturer to the end consumer or retailer.Â
Geography: On a geographical basis, the market is typically segmented into regions such as North America, Europe, Asia-Pacific, and the rest of the world.Â
Automotive 3PL Market Trends
The automotive 3PL market is characterized by several emerging trends:
- Technology Integration: 3PLs are increasingly integrating advanced technologies like AI and ML to enhance supply chain visibility, improve demand forecasting, optimize routes, and automate warehouse operations.
- Sustainability: With growing environmental consciousness, 3PLs are adopting more eco-friendly practices. This includes using renewable energy sources in operations, optimizing delivery routes for lower carbon emissions, and utilizing recyclable packaging.
- Personalized Services: As competition intensifies, 3PLs are differentiating themselves by providing personalized and value-added services to their clients. This includes bespoke packaging, real-time tracking, reverse logistics, and more.
Growth in Asia-Pacific Automotive Industry
The Asia-Pacific region, driven by countries like China and India, has seen significant growth in the automotive industry. This surge has fueled the demand for reliable 3PL services, transforming the region into a significant player in the global 3PL market.
Automotive 3PL Market Leaders
In the world of third-party logistics, market leaders are often identified by their global reach, the breadth and innovation of their service offerings, and their commitment to customer service and satisfaction. Some globally recognized 3PL leaders in the automotive sector included DHL Supply Chain, XPO Logistics, Kuehne + Nagel, and Ryder System, Inc. These companies had demonstrated an impressive range of services, a strong international presence, and a reputation for innovative logistics solutions.
Automotive 3PL Market News
For the most current and reliable news, consider sources that specialize in logistics and supply chain management news such as The Logistics of Logistics, Supply Chain Digital, and Logistics Management. For broader market analyses and reports, trusted market research companies like Gartner, Forrester, and McKinsey & Company can provide valuable insights.
Key Takeaways
Navigating the fast-paced world of automotive logistics can be challenging. As the industry evolves and customer expectations rise, it’s more important than ever to partner with a reliable and innovative third-party logistics (3PL) provider. These companies not only simplify the intricate logistics process but also offer cost-effective and efficient solutions, ensuring your auto parts are stored, managed, and delivered with precision. With trends like digitization and sustainability reshaping the landscape, partnering with a 3PL provider can provide the competitive edge you need to excel in today’s dynamic automotive industry!
Frequently Asked Questions
What is the Meaning of Automotive Logistics?
Automotive logistics refers to the management and coordination of the flow of goods in the automotive industry.
What is Automotive Supply Chain?
The automotive supply chain refers to the network of suppliers, manufacturers, and distributors involved in the creation and delivery of automotive products.Â
What is an Example of 3PL Logistics?
An example of 3PL logistics in the automotive industry could be as follows: A car manufacturer contracts a 3PL company to manage the storage and distribution of auto parts. The 3PL provider takes responsibility for warehousing the parts, keeping track of inventory, packaging the components, assembling kits as required, and arranging transportation to deliver these parts to the manufacturer’s facilities or directly to customers.Â
Jun 9, 2023 | Blog, Warehouse Management Software
ShipHero vs. Linnworks: Which Should I Choose?
ShipHero and Linnworks are two popular options for eCommerce order and inventory management. Both services eliminate time-consuming manual processes but differ in a few key ways.Â
Keep reading to learn more about ShipHero and Linnworks and what sets each service apart.
ShipHero Overview
ShipHero is a comprehensive warehouse management system (WMS). Its WMS software is packed with features to streamline the entire warehouse management and fulfillment process. These include order picking, packing, shipping, inventory management, returns processing, rate shopping, automation, and more.Â
Setting ShipHero apart is its robust integration ecosystem, including partnerships with major players like Shopify Plus, WooCommerce, DHL Express, UPS, NetSuite, and Loop.
Pros of ShipHero:
- Transparent pricing with monthly subscriptions and no contracts
- Intuitive and user-friendly interface
- Comprehensive onboarding with weekly calls
- Extensive knowledge base with how-to articles
- Exceptional customer service
- ShipHero Academy, a video resource for common processes and procedures
Bottom LineÂ
ShipHero has become the number one warehouse management system of choice for many businesses looking to streamline their fulfillment process. Through its advanced features and integration partnerships, ShipHero provides an efficient and profitable warehouse solution to help any business run more efficiently and cost-effectively.Â
Linnworks Overview
Linnworks is an inventory and order management software designed to automate key processes in eCommerce. It operates as a cloud-based solution selling across multiple channels.
Linnworks tools manage warehouse operations, order processing, fulfillment, and shipping. Additionally, it provides real-time inventory tracking to gain insights into sales performance and forecast demand, preventing stockouts and overstocking.
Pros of Linnworks:
- Multichannel listings and inventory forecasting
- Round-the-clock live phone support
- Rich resource library with blogs, webinars, and white papers
Bottom LineÂ
Linnworks excels in inventory and order management, making it a valuable choice for businesses seeking to optimize inventory and sales metrics.
ShipHero vs. Linnworks
ShipHero and Linnworks WMS are powerful software solutions, and while they share some common goals, significant differences between the two platforms can impact your choice. Here are some primary differences:
Location and Market Focus:
ShipHero: Based in North America, ShipHero caters to a global market including the UK, Europe, Australia and South America. They have a broader geographic reach and are a better fit for businesses with international operations.
Linnworks: Headquartered in the United Kingdom and has a strong presence in Europe. It is well-suited for businesses primarily operating in Europe and the UK.
Warehouse Management Focus:
ShipHero: Places strongly emphasize warehouse management with features such as picking, packing, shipping, inventory management, returns processing, rate shopping, automation, and more. Their WMS is ideal for businesses with complex warehousing needs.
Linnworks: Primarily an inventory and order management software. While they offer comprehensive features for order processing and inventory tracking, they could all be more granular when it comes to warehouse management capabilities.
Integration Ecosystem:
ShipHero: Has a robust integration ecosystem, partnering with major players like Shopify Plus, WooCommerce, DHL Express, UPS, NetSuite, and Loop. Its extensive integrations support various aspects of eCommerce operations.
Linnworks: Offers integrations with many eCommerce platforms, marketplaces, and shipping carriers that provide flexibility in managing multichannel sales.
Customer Support and Resources:
ShipHero: Offers comprehensive customer support with an extensive knowledge base, how-to articles, and videos. And they have a reputation for excellent customer service.
Linnworks: Offers phone support and resource library with blogs, webinars, and white papers, but customer service lacks personalization and comprehensiveness.
ShipHero: The Powerhouse of Warehouse Management
- Comprehensive Warehouse Management: ShipHero is a Warehouse Management System (WMS) first and foremost. They provide end-to-end solutions for managing your warehouse operations effectively.
- Integration Prowess: ShipHero boasts one of the most robust integration ecosystems in the market. It seamlessly connects with major eCommerce platforms, shipping carriers, and other essential tools. This makes it a versatile business choice.
- Streamlined Order Fulfillment: ShipHero’s WMS covers every aspect of order fulfillment, from picking to packing to shipping. Its mobile pick-and-pack software optimizes routes, handles bulk picking, and offers box recommendations to reduce shipping costs.
- Real-time Inventory Management: Managing your inventory is a breeze with ShipHero. Its real-time tracking and control of your stock levels keep you on top of your inventory.
- Transparent Pricing: ShipHero offers a transparent pricing model with clear monthly subscription fees. No hidden costs or surprises mean you can plan your budget effectively.
- Outstanding Customer Support: ShipHero’s customer service is top-notch, with an extensive knowledge base, how-to articles, videos, and a reputation for being helpful and attentive.
- Global Reach: ShipHero caters to a global market, making it an ideal choice for businesses with international operations or aspirations.
Who Should Use ShipHero?
ShipHero is best suited for businesses and 3PL providers seeking an extensive integration ecosystem, a hands-on onboarding experience, and an end-to-end warehouse management solution. Whether you’re a medium-sized business looking to scale or a large enterprise streamlining operations, ShipHero offers the necessary tools.
Bottom Line:Â
ShipHero has you covered for seamless order fulfillment, real-time inventory management, or outstanding customer support. Its transparent pricing and global reach make it an ideal choice for businesses aiming to scale and optimize their operations.
Linnworks: The Challenger in Warehouse Management
- Inventory and Order Management: Linnworks primarily focuses on inventory and order management. It provides essential tools for managing warehouse operations and order processing.
- Integration Flexibility: Linnworks offers integration with a wide range of eCommerce platforms and shipping carriers, allowing businesses to manage their multichannel sales efficiently.
- Inventory Tracking: Linnworks’ real-time inventory tracking helps businesses gain insights into sales performance and forecast demand.
- Support and Resources: Linnworks provides round-the-clock live phone support and a resource library with blogs, webinars, and white papers.
- Geographic Location: Linnworks is headquartered in the UK, making it a suitable choice for businesses primarily operating in Europe and the UK.
- Pricing Transparency: Linnworks does not disclose pricing on its website, making it challenging to assess costs upfront.
Who Should Use Linnworks?
For businesses focused primarily on growth in the UK and Europe, Linnworks is an acceptable solution. It has strong order and inventory management capabilities but does not offer a full range of features.Â
Bottom Line
Ultimately, the choice between Linnworks and ShipHero WMS depends on your specific business needs, geographic location, and the depth of warehouse management functionality required. Consider factors like your target markets, integration preferences, and the level of support you require when deciding. Each platform has strengths and can be a valuable asset for eCommerce businesses.
Key Takeaways
- ShipHero is a Warehouse Management System (WMS) with an extensive integration ecosystem that includes partnerships with major players like Shopify Plus, WooCommerce, DHL Express, UPS, NetSuite, and Loop. It offers transparent pricing with monthly subscriptions and no contracts, an intuitive user interface, and robust customer support.
- Linnworks is an inventory and order management software designed primarily for managing multichannel sales. Its real-time inventory tracking provides insights into sales performance and forecast demand, prevents stockouts, and eliminates overstocking. It also offers round-the-clock live phone support and a resource library with blogs, webinars, and white papers.
- The choice between ShipHero WMS and Linnworks depends on business needs, geographic location and the depth of warehouse management functionality required. Both offer valuable features for businesses in the eCommerce industry.
ShipHero vs. Linnworks FAQs
Does Linnworks offer free trials?
Linnworks offers free demos. ShipHero also provides a free demo.
What is ShipHero best for?
ShipHero is best for growing eCommerce businesses and 3PLs, plus large enterprises that want plenty of options for platform integrations.Â
Does Linnworks offer eCommerce management?
Yes, Linnworks offers eCommerce management.
Jun 9, 2023 | Blog, Warehouse Management Software
ShipHero vs Extensiv: What are the Best Extensiv Alternatives?
In the competitive landscape of warehouse management systems, two standout solutions have garnered attention for their robust features and capabilities: ShipHero and Extensiv (formerly known as 3PL Central).Â
This blog will delve into a detailed comparison of these platforms, introduce their distinct characteristics and differences, and describe why one may be the perfect fit for your business.
ShipHero Overview
If you are an eCommerce company or 3PL looking for the best warehouse management solution, ShipHero fits the bill. They offer a transparent pricing model with a simple monthly subscription and no contracts. Many clients have cited their intuitive, user-friendly interface as a key selling point. Some have said they can get new pickers up and running in 10 minutes because the software’s mobile app is so easy to use.
ShipHero also provides comprehensive onboarding with weekly calls to manage the transition to their platform and an exhaustive database of how-to and help articles in their Knowledge Base. Their customer service team is mentioned in reviews and case studies as one of the best in the industry. They recently launched ShipHero Academy, a clients-only walk-through of common processes and procedures via video instruction. Â
ShipHero Pros:Â
- User-Friendly Interface: Clients rave about ShipHero’s intuitive interface, enabling new pickers to get up and running in 10 minutes using the user-friendly mobile app.Â
- Comprehensive Onboarding: ShipHero offers thorough onboarding with weekly calls to ensure a seamless transition to their platform. Their Knowledge Base is a treasure trove of how-to articles and helpful resources.
- Top-Notch Customer Service: Reviews and case studies consistently highlight ShipHero’s exceptional customer service as one of the best in the industry.
- ShipHero Academy: This exclusive resource offers clients video instruction on common processes and procedures.
Bottom Line
ShipHero provides a comprehensive WMS that meets all the needs of 3PLs and brands, making a huge impact in the DTC/eCommerce industry. Their all-in-one pricing gives you the complete suite of WMS features and offers the onboarding support necessary to make your transition to the platform successful.Â
Extensiv Overview
Extensiv’s Warehouse Manager works best with other solutions, such as the Order Manager, Integration Manager, and Network Manager modules. It also offers a 3PL Warehouse Manager designed specifically for third-party logistics providers.
Extensiv is most known for its comprehensive library of tools and resources. If you need help with the software, you can connect with employees and other Warehouse Manager Community users. Alternatively, check out the Warehouse Manager University and Help Center for detailed instructions, training videos, guides, and best practices for 3PL.
Extensiv Pros:Â
- Extensiv’s Warehouse Manager offers additional solutions like Order Manager, Integration Manager, and Network Manager modules.
- What sets Extensiv apart is its extensive library of tools and resources. The Warehouse Manager Community, Warehouse Manager University, and Help Center provide detailed instructions, training videos, guides, and best practices.
- Extensiv charges per feature module.
Bottom Line
Extensiv’s Warehouse Manager suits small businesses, startups, and those seeking customizable solutions tailored to specific needs.
ShipHero vs. ExtensivÂ
When managing your warehouse operations, making an informed choice is essential. ShipHero and Extensiv are strong contenders, but understanding their differences is crucial.
All-in-One vs. Modular Approach
ShipHero: ShipHero takes an all-in-one approach, offering a comprehensive warehouse management system that seamlessly covers various aspects of your operations.
Extensiv: In contrast, Extensiv follows a modular approach, allowing for customization but potentially resulting in higher costs as you add different features.
User-Friendly Interface
ShipHero: Boasts an intuitive and user-friendly interface, ensuring a quick onboarding process and making it accessible to new users.
Extensiv: While customizable, Extensiv may require more time for onboarding and training, especially if you opt for a highly tailored setup.
Customer Support and Resources
ShipHero: Provides comprehensive onboarding, a rich knowledge base, and responsive customer service.
Extensiv: Offers a robust library of tools and resources, including an active user community for assistance.
Workflows and Efficiency
ShipHero: Designed to streamline order fulfillment, facilitate real-time inventory management, and offer efficient reporting capabilities.
Extensiv: Primarily oriented toward in-house fulfillment and inventory management, which might not be as streamlined for certain 3PL needs.
Scalability
ShipHero: Versatile solution suitable for businesses of all sizes, including 3PL providers, ensuring scalability as your operations grow.
Extensiv: Better suited for small businesses and startups, offering customization options for specific requirements.
3rd Party Comparison
According to G2, an independent software and technology review site, ShipHero’s overall satisfaction score is 91.9 compared to Extensiv’s 28.6. Additionally, ShipHero beat Extensiv head-to-head in categories including support quality, user satisfaction, and ease of collaboration.
ShipHero: The Warehouse Management Powerhouse
- Comprehensive Warehouse Management: ShipHero’s Warehouse Management System (WMS) provides end-to-end solutions for efficient warehouse operations.
- Integration Prowess: ShipHero boasts one of the most extensive integration ecosystems available. It seamlessly connects with major eCommerce platforms, shipping carriers, and essential tools, making it a versatile choice for businesses.
- Streamlined Order Fulfillment: ShipHero’s WMS covers every facet of order fulfillment, from optimized pick routes and bulk picking to cost-saving box recommendations using mobile pick-and-pack software.
- Real-time Inventory Management: Managing inventory is effortless with ShipHero, offering real-time tracking and control to keep you in command of your stock levels.
- Transparent Pricing: ShipHero’s transparent pricing model ensures you have a clear understanding of monthly subscription fees, eliminating any surprise costs.
- Outstanding Customer Support: ShipHero’s customer service is renowned for its excellence, featuring an extensive knowledge base, how-to resources, videos, and a reputation for being attentive and helpful.
- Global Reach: ShipHero serves a global market, making it an ideal choice for businesses with international operations or aspirations.
Who Should Use ShipHero?
ShipHero is the go-to solution for businesses and 3PL providers seeking a vast integration ecosystem. Whether you’re a medium-sized business scaling up or a large enterprise streamlining operations, ShipHero equips you with the essential tools you need.
Bottom Line:
ShipHero delivers seamless order fulfillment, real-time inventory management, and exceptional customer support. Their transparent pricing and global reach make it the perfect choice for optimizing operations and scaling effectively.
Extensiv: The Challenger in Warehouse Management
- Focused Inventory and Order Management: Extensiv specializes in inventory and order management, offering tools to streamline warehouse operations and order processing.
- Integration Adaptability: Extensiv offers integration with various eCommerce platforms and shipping carriers, facilitating efficient management of multichannel sales.
- Inventory Tracking: Extensiv provides insights into sales performance and demand forecasting with Extensiv’s real-time inventory tracking.
- Support and Resources: Extensiv provides 24/7 live phone support and a resource library featuring blogs, webinars, and white papers to assist businesses in their operations.
Who Should Use Extensiv?
Those who should use Extensiv’s Warehouse Manager include small businesses and start-ups, as it doesn’t scale as well at the enterprise level. DTC companies currently using multiple integrations to meet their needs and not looking to streamline their operations might find it easier to use Extensiv’s modular approach to warehouse management.Â
Bottom Line:
ShipHero has emerged as powerful inventory management and shipping software, offering seamless integration with storefronts and partners for medium-sized businesses, 3PL providers, and enterprise clients. On the other hand, Extensiv’s Warehouse Manager primarily targets in-house fulfillment and inventory management.
Key Takeaways
- ShipHero is a comprehensive Warehouse Management System (WMS) that provides end-to-end solutions for efficient warehouse operations, boasting an extensive integration ecosystem and seamless connectivity with major eCommerce platforms, shipping carriers, and essential tools.
- ShipHero’s all-in-one pricing model offers clear subscription fees, no hidden costs or binding contracts, and exceptional customer service and resources.
- Extensiv’s Warehouse Manager follows a modular approach, offering customizable features but potentially higher costs. It specializes in inventory and order management and provides 24/7 live phone support and a resource library of blogs and webinars to guide businesses’ operations.
- For medium-sized businesses, 3PL providers, and enterprise clients looking for an all-in-one solution with scalability options, ShipHero is the optimal choice. Those who require customizable solutions should consider Extensiv’s Warehouse Manager.
ShipHero vs. Extensiv FAQs
How does ShipHero compare?
One of the top warehouse management software available today, ShipHero, compares well to alternatives such as 3PL Central’s Warehouse Manager.Â
ShipHero’s Warehouse Management System is a one-stop shop with all the features you need to fulfill more orders in less time. Built-in features like inventory management flag your team to ensure inventory levels meet your customer needs, and native returns management makes it easy for your warehouse to process any returns.
As a 3PL WMS provider, ShipHero provides additional 3PL specific tools, like client portal access and specialized billing, to make it even easier for 3PLs to get their work done and paid.
What is Extensiv’s 3PL Warehouse Management System?
Extensiv’s 3PL Warehouse Manager is a cloud-based warehouse management system designed specifically for 3PL companies. Its features allow for control over the picking, packing, shipping process, billing, customer management, inventory, data analytics, and reports.Â
What should I consider while choosing 3PL software?
While choosing 3PL software, you should consider the following factors:
- How up-to-date is its technology?
- How much can it scale with your business?
- What are its product packaging and labeling standards?
- Can it support multiple client accounts?
- What are its invoicing features?
- What is its value-to-cost ratio?
What services does ShipHero offer?
ShipHero offers an end-to-end Warehouse Management Software solution that combines people, technology, and processes to make running an eCommerce warehouse efficient and cost-effective. They also have a full-service fulfillment solution for clients looking to offload their order fulfillment and inventory management tasks. Their nine owned and operated warehouses run on its proprietary WMS, making testing new features easy and providing fast resolution to any hiccups.
Jun 9, 2023 | Blog, Warehouse Management Software
ShipHero vs. Logiwa: Know All the Best Options
ShipHero and Logiwa are popular names in the Warehouse Management Software (WMS) space. Keep reading to compare both companies’ offerings, pros and cons, and how well ShipHero performs as an alternative to Logiwa.
ShipHero Overview
ShipHero is a WMS provider known for its end-to-end solution that covers every aspect of managing an eCommerce warehouse. It offers tools for order fulfillment, inventory management and sales forecasting, making it a comprehensive solution for eCommerce businesses.
Pros:
- Sales Forecasting: ShipHero provides sales forecasting features, enabling data-driven decisions for future demand potentially improving inventory management and customer satisfaction.
- Extensive Integrations: ShipHero integrates with major eCommerce platforms, shipping carriers, and industry leaders, ensuring seamless connectivity across the eCommerce ecosystem.
- End-to-End Control: ShipHero offers comprehensive control and visibility over warehouse operations, including stock monitoring, optimized picking routes, and AI-driven packaging recommendations.
- Flexibility and Scalability: ShipHero is suitable for medium-sized businesses, 3PLs, and large enterprises, with no contract options and free onboarding.
Bottom Line:Â
ShipHero is the go-to choice for DTC brands and 3PLs seeking advanced features like sales forecasting, end-to-end control over warehouse operations, an extensive library of available integrations, and an open API. It’s highly adaptable and transparent in pricing.
Logiwa Overview:
Logiwa is a cloud-based WMS provider known for its accessibility, tailored plans, and focus on digital warehousing. It offers solutions for order fulfillment, inventory management, and efficiency optimization.
Pros:
- Tailored Plans: They provide a variety of custom plans, including options for different business sizes and specific needs.
- Mobile App: Their app is compatible with iOS and Android devices, enabling on-the-go scanning, verification, and information updates.
- Digital Warehousing Focus: They emphasize digital warehousing with features like smart picking and mobile scanning, designed to streamline warehouse operations.
Bottom Line:Â
The key difference between Logiwa and ShipHero is the former’s Android-compatible mobile app. Objectively, ShipHero is a more complete WMS solution than Logiwa and provides a wide option covering all warehouse management aspects.Â
ShipHero vs. Logiwa
In the competitive world of Warehouse Management Software, ShipHero and Logiwa emerge as top contenders.Â
While both streamline warehouse operations, a closer look reveals ShipHero as the superior choice for many businesses.
End-to-End Control and Visibility
ShipHero: ShipHero excels at providing end-to-end control and visibility. Users can monitor stock levels, optimize picking routes, and even receive AI-driven packaging recommendations. This holistic approach empowers decision-making and enhances overall business performance.
Logiwa: Logiwa offers control over warehouse operations but doesn’t match ShipHero’s comprehensive feature set for visibility and decision support.
Integration Domination
ShipHero: With an impressive array of integrations, ShipHero stands out. It seamlessly connects with major eCommerce platforms, shipping carriers, and industry giants like NetSuite and SPS Commerce. This robust integration network ensures smooth data flow, reducing errors and enhancing efficiency.
Logiwa: While Logiwa offers integrations, it’s behind ShipHero regarding diversity and breadth. For extensive connectivity with your eCommerce ecosystem, ShipHero takes the lead.
Beyond the Basics
ShipHero: ShipHero goes beyond order fulfillment and inventory management. It equips users with powerful sales forecasting tools, granting valuable insights into future demand. This data-driven approach can lead to improved profits and heightened customer satisfaction.
Logiwa: Logiwa primarily focuses on warehouse operations, offering solutions for picking, packing, shipping, and optimization. However, it lacks the sales forecasting feature that ShipHero provides.
ShipHero: The Warehouse Management Powerhouse
- ShipHero specializes in order fulfillment and inventory management for eCommerce businesses. They provide comprehensive tools to streamline the entire order fulfillment process, from receiving orders to shipping products.
- ShipHero offers real-time inventory tracking, order processing automation, multi-channel order management, and integration with various eCommerce platforms and carriers.
- Their strength is helping eCommerce businesses improve order accuracy, reduce shipping errors, and optimize warehouse operations.
Who Should Use ShipHero?
eCommerce businesses & 3PLs that want to benefit from automated order fulfillment processes, especially those with complex inventory management needs, should use ShipHero. By centralizing the process, companies can manage multiple sales channels more efficiently and improve customer experience by ensuring accurate and timely deliveries.
Bottom Line:
ShipHero is a robust solution for eCommerce businesses seeking to streamline their order fulfillment operations, reduce errors, and improve overall efficiency. It is a good choice for companies focusing on providing excellent customer service through accurate and on-time deliveries.
Logiwa: A Warehouse Management Software Alternative
- Logiwa is a cloud-based warehouse management system (WMS) designed to optimize warehouse operations. They provide end-to-end warehouse management solutions, including inventory control, order processing, and shipping management.
- Logiwa offers advanced features like demand forecasting, warehouse automation, and multi-location inventory management, making it suitable for businesses with complex supply chains and high SKU counts.
- They focus on helping businesses reduce warehouse costs, improve order accuracy, and enhance overall supply chain visibility.
Who Should Use Logiwa?
Small- to medium-sized businesses prioritizing optimizing their warehouse operations and supply chain management should use Logiwa. So should companies dealing with high volumes of inventory, multiple warehouses or distribution centers, and a need for real-time visibility into inventory levels and order statuses.
Bottom Line:
ShipHero specializes in eCommerce order fulfillment and inventory management, while Logiwa focuses on warehouse management and supply chain optimization. ShipHero offers a complete warehouse management solution, while Logiwa provides similar features but focuses more on supply chain optimization.
Key Takeaways
- ShipHero is a WMS provider with extensive integrations, advanced features like sales forecasting, and end-to-end control over operations.
- Logiwa is a cloud-based WMS provider known for accessibility and focus on digital warehousing.
- ShipHero excels in integrations, sales forecasting, and end-to-end control, while Logiwa offers responsive support, tailored plans and mobile app support.
- ShipHero is best suited for eCommerce businesses seeking to streamline order fulfillment operations and improve customer experience; Logiwa caters to companies looking to reduce warehouse costs and enhance visibility into inventory levels.
ShipHero vs. Logiwa FAQs
How does ShipHero compare?
When it comes to integrations, there’s no contest between ShipHero and Logiwa. ShipHero boasts one of the widest integration networks in the industry, connecting with major names in eCommerce, shipping, logistics, and robotics. You can connect most platforms to the software and instantly sync your data, reducing errors.
While both provide reports on inventory and sales, only ShipHero provides upfront data on potential future demand based on past sales.
Does ShipHero offer inventory optimization?
Yes, ShipHero offers inventory optimization through its warehouse management software. Some of its inventory management features include cycle count, reorder and replenishment level setting, multi-warehouse allocation and putaway optimization. These help you efficiently track stock levels, manage inventory movement, and improve your warehouses’ picking and packing efficiency.
Does Logiwa offer eCommerce management?
Yes, Logiwa offers eCommerce management through its WMS integrations. It automatically updates your stock levels to prevent understocking and overselling.
ShipHero vs Logiwa: Which has better functionality?
ShipHero’s Warehouse Management System has better functionality and more features. Aside from its order fulfillment and inventory management solutions, it offers putaway optimization, automation rules, and detailed sales forecasting tools.
Jun 9, 2023 | Blog
ShipHero and ShipStation are order fulfillment solutions that help businesses quickly get their products to customers for less money. However, each platform’s unique approach makes them helpful in different ways.Â
Keep reading for a detailed breakdown of each platform’s features, pros and cons.
Overview of ShipHero vs. ShipStation
The main difference between these platforms is that ShipHero is a complete order fulfillment and warehouse management solution, while ShipStation is focused primarily on shipping.Â
ShipStation’s primary selling point is that it simplifies your shipping. It offers shipping discounts and does much of the international delivery legwork. Plus, its branding tools allow you to customize multiple customer touchpoints, such as shipping labels, emails and packing slips.
ShipHero’s Warehouse Management System does all of this and more. It gives you total control and visibility over your warehouses, including pick, pack, and ship. With its wide range of inventory and warehouse management tools, everything from routing orders to optimizing stock locations is more accessible. Plus, ShipHero automatically applies the cheapest shipping option and prints your labels, so there’s no more guesswork.
Features Comparison of ShipHero vs. ShipStation
If you’re deciding between ShipHero and ShipStation for your eCommerce business, you’ll want to know how each stacks up against the other. Below is a comparison of each software based on their features, integrations, customer service and price.
Fulfillment Features
ShipStation offers a few basic order management tools to help you organize your workflow. You can view, allocate, and deallocate stock through its dashboard in real-time. You can also combine split, filter, tag, and edit orders; set stock alerts automatically; and block shipments with insufficient stock.Â
Orders are printed on labels collected by different workers, who can verify, pick, and pack the correct items. Its return portal makes it easy for customers to initiate a return without contacting you directly.
ShipHero’s mobile pick and pack features make it easier to fulfill orders quickly.Â
ShipHero optimizes your picking routes and processing options, reducing the time and energy it takes to collect your orders. The AI software cuts waste and guesswork further with recommendations for the best packaging based on what it learns about your needs and preferences. And the Hero Board, which displays the orders that need to be fulfilled daily, keeps workers on track.
Bottom Line
ShipStation uses a paper-based pick system, and labels are printed in batches, so it’s difficult to start work until all labels are printed. ShipHero’s mobile app provides an optimized pick route so workers take fewer steps to fulfill more orders. When you factor in ParcelView and ShipHero’s AI packaging, ShipHero is the clear choice for fulfillment.
Warehouse Management Features
ShipStation is primarily a shipping solution, so it doesn’t offer much in terms of warehouse management.Â
Conversely, ShipHero has powerful tools for efficiently running your warehouse.
The software can suggest how to store your inventory and implement warehouse best practices such as First-In-First-Out (FIFO). Its Putaway feature is especially useful in keeping track of stock, replenishing inventory levels and creating a more seamless workflow. Other notable features include cycle count, multi-warehouse allocation, kitting and reorder level setting.
Bottom Line
ShipStation was not designed to manage a warehouse from receiving to order management to shipping. If you are looking for a complete Warehouse Management System, ShipHero is the answer.
Available Sales Channels
ShipHero and ShipStation connect to popular sales channels like Shopify Plus, Amazon, Etsy and eBay. But ShipHero offers dozens of other integrations, including NetSuite, Loop Returns and more. If you intend to grow your business, more options will help.Â
Bottom Line
Both options integrate with the most common online marketplaces. But ShipHero provides access to the less common ones that the more successful companies have the foresight to use.Â
Shipping Labels and Rates
ShipStation claims its rate calculator and shipping discounts can save you up to 88% on major carriers like DHL, USPS and Global Post. They say their workers can create shipping labels with your brand on the go and that their software can generate and transmit customs documents for international shipping.
ShipHero works with all the same carriers but automatically applies the best rates and carriers for your shipments in real-time, and they print the cheapest shipping label. You don’t have to waste time and energy choosing a suitable carrier.Â
Bottom Line
ShipHero’s packing functionality includes a shipping rate calculator, weight & box recommendations and additional packing support, including ParcelView. ShipHero is an all-in-one solution that makes shipping labels and rates more affordable.
Shipment Tracking Capabilities
ShipStation has multiple tracking options. On the business side, you can view tracking links and statuses on the dashboard. Customers can monitor their deliveries via a branded tracking page, emails and SMS notifications.
ShipHero’s integration with Klaviyo provides the same functionality, including opting in for text alerts. Additionally, ShipHero provides standard shipment tracking capabilities via different carrier websites as well, so you can track a package from start to finish.
Bottom LineÂ
If all you need is tracking, ShipHero and ShipStation are interchangeable. However, if you’re looking for a more well-rounded solution that includes tracking, ShipHero is the better choice.
Customer Service Support Options
You can contact ShipHero through its in-app ticketing system if you have any questions or concerns. Its website also provides free resources, including a blog, knowledge base, help center, FAQs, videos, webinars and a community forum. Email and phone support are also available at a premium.
ShipStation also offers similar omnichannel support and phone support for Platinum plans and up. The customer service team is available from 8 AM to 8 PM CT, Mondays to Fridays. It also provides access to ShipStation University, an online database of courses on the platform.
Both ShipStation and ShipHero offer free, hands-on onboarding and setup services.
Bottom LineÂ
Since both platforms offer some support at no charge and others at a premium, they are pretty even in this area, but ShipHero’s team has the receipts for being helpful and attentive.
Industry Rankings
ShipHero has been named the leader by G2, an independent review site that measures the best software and technology across various industries, including Warehouse Management Systems and Shipping. ShipHero was named the #1 WMS for Small Business, the #1 in the Most Implementable WMS and achieved lead status in 5 other categories for Summer 2023.Â
During the same period, ShipStation was named a momentum leader in the shipping industry.
Key Takeaways
Order and shipping management solutions like ShipHero and ShipStation can make fulfilling customer orders easier, faster and cheaper. Both can help you keep track of inventory, improve picking and packing efficiency and get better deals on shipping. But there are a few key differences between them.
- ShipStation’s claim to fame is its savings on shipping, partnering with major carriers to provide low rates and discounts. It also allows you to add your brand to invoices and deliver more impactful customer experiences.
- ShipHero is a complete warehouse management software that assists you from beginning to end. Its unique features include ParcelView, which gives you a peek into your packages; Putaway, which tells you the best way to store your inventory; and cycle count and mobile replenishment for better inventory management.
How Does ShipHero Compare?
As an end-to-end warehouse management solution, ShipHero compares well to ShipStation’s shipping-focused software. While both ShipHero and ShipStation have order management and fulfillment capabilities, ShipHero also helps you stay on top of your warehouse operations.Â
ShipHero’s software is prepped for high-volume businesses out of the gate. In contrast, you need to upgrade your plan with ShipStation to accommodate more orders and users.
Because of this, ShipHero is best for eCommerce businesses, 3PL providers and high-volume brands that need software that meets their needs. And with multi-warehouse support, it’s also great for companies that stock inventory at different locations.
Bottom LineÂ
If you’re looking for a shipping label printer, ShipStation works. If you’re looking for a complete warehouse management solution that saves you money on shipping and increases warehouse efficiency by at least 30%, ShipHero is the right choice.
ShipHero vs. ShipStation FAQs
How does ShipHero work?
ShipHero works by sending orders from your storefront to your warehouses and assisting in picking, packing, and shipping. Here’s the process in three steps:
- Connect your stores: Once linked, ShipHero receives orders from all your sales channels and gathers them in one dashboard. Orders are automatically routed to the best fulfillment center based on shipping costs and item availability.
- Pick, pack and ship your orders: With features such as mobile barcode scanning and Putaway optimization, fulfilling orders is easier, faster and more accurate. And thanks to ShipHero’s automatic rate shopping, it’s cheaper, too.
- Track your data: The Hero Board gives you a real-time, bird’s eye view of your warehouse. Make better business decisions based on the insights from your sales and operations reports.
How does ShipStation work?
ShipStation collects your orders in a single dashboard and calculates the best rates and shipping options. It automatically assigns orders to workers and enables on-the-go scanning, improving efficiency and accuracy.
