Mar 12, 2021 | Blog, The Fulfillment Innovation Wheel
ShipHero recently launched The Fulfillment Innovation Wheel to help 3PLs understand what capabilities and service offerings they need to implement in order to be successful and to help online retailers and brands choose which 3PL is right for them by allowing them to ‘check the boxes’.
The Fulfillment Innovation Wheel listed a set of twelve (12) capabilities that fulfillment providers and logistics companies should implement to continually delight their customers and push themselves towards greater success and innovation.
The twelve capabilities are:
- 2-Day Delivery
- Same Day Shipping
- At the Box Personalization
- Designed for Returns
- Sustainable Fulfillment
- Resilient Shipping
- Distributed Fulfillment
- Data Now
- Automation
- Scale Up and Out
- Integration Stack
- Professional Services
In this article, we will be diving into Capability #5: Sustainable fulfillment.
And be sure to stay tuned for future articles as we deep-dive into each capability.
Capability #5: Sustainable Fulfillment
Cut down your company’s waste, improve your brand image. Sounds like a win-win, doesn’t it? That’s the power of Sustainable Fulfillment — eCommerce order fulfillment that minimizes the environmental impacts of your supply chain.
eCommerce waste is a much more serious problem than you think. In 2018, the EPA estimated that packaging accounts for about 30% of all household waste. Moreover, with packaging made from plastics, only 9% of all plastics has ever been recycled, with the rest ending up in our oceans, forests, and landfills.
Beyond the harm to the environment, inconsiderate packaging hurts your brand reputation as well. Think back to opening a large box to find a much smaller product inside, or individually-wrapped parts, and thinking “what a waste!”.
Poor packaging leads to brands being labeled as inconsiderate or wasteful, and in a world where GenZ-types and Greta Thunberg’s run wild, your company should avoid this image at all costs.
So, how can your company achieve Sustainable Fulfillment? The answer lies in using proper packaging, planning intelligent shipping, and bringing awareness to your customer base.
How to Create Sustainable Fulfillment
If you fulfill orders in-house, you can reference the list below to achieve Sustainable Fulfilment. If you use a 3PL or third-party fulfillment provider, be sure that they have taken the necessary steps to create Sustainable Fulfillment for your business.
Sustainable eCommerce Packaging
Right-size packaging and eco-friendly packaging for your products is a necessary step towards Sustainable Fulfillment. More and more eCommerce businesses are using on-demand packaging for their products, and eliminating over-boxing by shipping the product in its original carton.
Right-size packaging means avoiding product packaging that is exorbitantly larger than the product itself, or eliminating excess materials or fillers.
Eco-friendly packaging means using recycled or renewable materials that are biodegradable or easily disposed of.
Your company may use large packaging with fillers to avoid damaging the product, but with breakthroughs in reusable and recyclable eCommerce packaging, you can avoid the damage while offering a great unboxing experience.
Companies like NoIssue exist to create sustainable, customized packaging.
Intelligent Order Fulfillment & Routing
Carbon emissions from transportation are another major source of waste in your supply chain. Last mile delivery and air freight make up a majority of carbon emissions in logistics, so transportation optimization and intelligent inventory management are significant ways of reducing your carbon footprint.
Transportation Optimization starts at the distribution center. By using Warehouse or Order Management Software (WMS/OMS) to route your orders correctly, your company can identify the most viable distribution center to ship orders in terms of delivery speed and cost. Additionally, last-mile delivery routes should be calculated to reduce mileage and ensure the most energy-efficient routes are selected.
Intelligent Inventory Management means that your inventory is placed in the warehouse closest to your customers, also known as distributed fulfillment, to reduce shipping distance and costs. Also, using WMS/OMS to ensure that orders are picked, packed and loaded correctly helps to reduce returns, reroutes and expedited shipping.
Our clients have used the above two strategies to lower the carbon footprint of our clients fulfillment while still guaranteeing affordable two-day shipping, powered by ShipHero SaaS Warehouse Management Software.
Our clients use our proprietary inventory forecasting capability to intelligently distribute their inventory across our nationwide network of warehouses. From there, we help them prioritize ground-shipping and avoid wasteful air-freight and expedited shipping. Not to mention, our clients use our SaaS WMS to accurately pick, pick and ship orders all from their tablet or mobile device.
Spread Awareness
Once your business has adopted Sustainable Fulfillment, the final step is to educate your customers! If you use recyclable materials, let your customers know so they can ensure responsible disposal and feel part of the solution. By getting customers on board with your eco-friendly efforts, you can have a much wider positive impact on the environment as a business.
You should advertise the steps you’ve taken towards Sustainable Fulfillment, and consider using packaging inserts in your orders that explain why your business took these steps and what customers can do to help. Adding this packaging insert has little to no added disruption to your fulfillment process, and it is a phenomenal way to reduce waste and improve your brand.
Our customers love that ShipHero allows them to completely customize their boxing experience, including packaging, inserts, and materials. If your 3PL or fulfillment provider doesn’t offer this, then maybe it’s time for a switch. ShipHero has $5 billion in orders shipped to date, and we attribute this success on the Fulfillment Innovation Wheel to Capability #5: Sustainable Fulfillment.
Mar 10, 2021 | Blog
Do you want to monetize your brand? Do you want to engage your audience through real, non-digital means? Are you ready to become the InfluentrepreneurTM (Influencer + Entrepreneur) you were always meant to be?
Today, more and more influencers use private labelling – selling pre-made products under your own branding – to earn revenue and provide followers with a high-quality product that they can trust, because it’s yours!
As an influencer, you already have an online audience. And if you currently promote products on your page, then you also have a solid base of people who rely on your product recommendations. With this, becoming a CEO is as easy as:
- Pick a good product
- Apply your logo and brand
- Choose a shipping provider
- Sell your products online
There are many success stories from influencers turned CEOs, like our adorable canine friend Humphrey and his owner’s brand, Spotted by Humphrey. And companies like inKLOUT exist to help influencers design and market their own products.
But if you’re among the brave souls that want to tackle this journey yourself, this how-to guide will break down each of the three steps (especially the complicated logistics-side of things) to get you on your way to becoming CEO of your own e-commerce brand.
4 Steps to Become an Influencer + Entrepreneur
The private labelling business is very straightforward. You pick a product from a manufacturer, you brand the product, you sell the product, and you get the product to the customer’s doorstep.
You may have heard the term Dropshipping before, but this simply means that the manufacturer handles the final step for you and ships the product to your customers. We’ll get into this later on in Step 3…
So let’s get into the four steps to start your very own e-commerce private label business.
Step 1: Pick a Good Product
The most important thing to do when starting a private label business is to ask yourself the important questions, like:
- Why do people follow you?
- What is your passion or niche?
- What are your peers selling?
Answers to these questions will help you pick a product that is relevant to your personal image and content.
The search begins. Depending on your theme or category, whether it’s fashion, beauty, wellness, etc., you want to search for trending products in your personal domain, or products that you personally use and believe in.
Avoid over-saturated items. You want to stay ahead of trends, not lag behind them. Whatever product you choose, make sure that there isn’t too much competition. Typically, products that have a smaller amount of reviews (<1,000) on Amazon or on the private label manufacturer website are good candidates, as long as they are high quality.
Pick Your Manufacturer. Search on sites like Thomasnet, Alibaba, AliExpress or Google. Simply type “*your product* private label” and see the list of results. Be sure to ask about cost of goods, shipping cost, and turnaround time for any order.
Here is a list of Private Label manufacturers based on category. And as mentioned earlier, companies like inKLOUT can help you design or select a product for your brand.
Note: Most manufacturers do only use cashier’s check or a money wire for payment.
Step 2: Apply Your Logo and Brand
Your company now needs a name, a logo, a product label, and a slogan. This is your opportunity to tell your story, so have some fun with it.
Company Name
It’s important to select a name that resonates with your brand and with your audience. It’s equally important to make sure the name you choose isn’t already taken, because you will want to be able to trademark your name for a site domain and social media.
Shopify has a Business Name Generator that you can use to search for and create your perfect business name.
Company Logo
When you think of logos, what comes to mind? The Nike Swoosh? The McDonald’s Golden Arches? Right from the start, these companies knew that a thoughtful logo has a huge impact on your audience.
If you already have a great idea for your logo, sketch it out! Then, if you aren’t already a master at Photoshop, consider using a Graphic Designer to create a digital copy of your logo. We also recommend using a professional because you will need multiple image sizes for product labels, social media, website, and more.
Graphic Designers can also help you brainstorm ideas for a logo if you don’t already have one. Sites like 99designs, Fiverr, and Upwork have loads of freelance Graphic Designers that can help you create your logo.
Product Label
Typically, the private labelling manufacturer creates the product label for you, once they have your company logo and name. Given the manufacturer, you can customize the labelling as much or as little as you’d like, so be sure to ask about the manufacturer’s capabilities during your search.
Company Slogan
“Just Do It.”– Nike
“I’m Lovin’ It.” — McDonald’s
“We Throw in Extra Parts to Mess With You” — Ikea (not really)
Your slogan is your one sentence summary of your company and your brand. It should be something to grab your audience’s attention and showcase your company.
Step 3: Choose a Shipping Provider
In the most simple terms, you have three options when it comes to shipping.
In-House
The manufacturer sends you the product directly, and you store it in your home … or a warehouse, storage locker or shed. From there, you pack the product in a box/package and use USPS, FedEx or another delivery service to send it to the customer. This is called in-house fulfillment, because you do it entirely by yourself, most likely in your house.
This is the cheapest option, with just an upfront investment for a $200 label printer, but also the most time-consuming and the most difficult to guarantee quality service. Not to mention, you are responsible for handling product returns.
Keep in mind you are competing with brands that offer 2-day shipping and free returns. And when you start to sell a lot of products, you may find it hard to grow your business while spending all your time putting your products in boxes and taking trips to the post office.
Outsource
A company will store the product in their large network of warehouses and will ship the products on your behalf. For a set per-item fee, an eCommerce fulfillment company like ShipHero can help you deliver within two days, help you handle returns, and help you manage inventory.
Fulfillment-by-Amazon (FBA) is a popular example of outsourced fulfillment because you send your product to their warehouse, and for a per-item fee, Amazon will deliver your products.
Dropshipping
The factory/wholesaler will also pack and ship it directly to your customer, bypassing you entirely. This allows business owners to take a hands-off approach to the operation of their business, and customer satisfaction lies entirely in the hands of the manufacturer.
As a cheap and convenient option, dropshipping also results in lower profit margins, longer shipping times, and less control over your business. But CEOs that want to have a more hands-off approach will choose dropshipping for the minimum involvement required.
Step 4: Sell Your Product Online
With a fully-branded product and a shipping method in place, all that’s left to do is sell.
Whether you want to spread your products to everyone or keep it exclusive is up to you and your brand. You can sign up for Instagram Shopping to post a New Catalog of your products, or you can connect to your website. Instagram allows integrations with Shopify, BigCommerce, Magento and WooCommerce.
Besides your social media channels, you can sell on platforms like Shopify and Amazon to reach a large audience, but Shopify lets you design your own website and gives you more control to build your brand.
There you have it!
The four steps to becoming brand owner and CEO of your very own eCommerce private label company. ShipHero created this influencer how-to guide to help you on your entrepreneurial journey, because ShipHero’s mission is to help businesses deliver their eCommerce.
We’ve shipped over $5 billion orders to date. Each day, more and more businesses are signing up with ShipHero to receive 2-day shipping, return handling and the eco-friendly shipping option with priority ground shipping.
Mar 8, 2021 | Blog, Podcast, Warehouse Management Software
About the Podcast
Objects! with ShipHero talks with the entrepreneurs, innovators and idealists that put items on the shelf and bring packages to your doorstep. From hot sauce to board games, toothbrushes to frying pans, startup side-gigs to enterprise players, join ShipHero founder, Nicholas Daniel-Richards, as he demystifies the manufacturing and logistics behind some of our most beloved household objects, with transformational ideas that are guaranteed to make you say, why didn’t I think of that?. This fast-paced and intriguing podcast covers thousands of travelled miles in less than an hour, so next time you’re standing in your local store and see a label that says ‘Made in <A Land Far, Far Away>’, you’ll know just how it got into your hands.
If you are a successful entrepreneur looking to grow or an aspiring innovator with an idea, Objects! with ShipHero provides a detailed, 360° exploration with the masterminds behind modern ecommerce and shipping solutions. So settle in, buckle up, and prepare to get objectified! … no wait, not that. Get ready to say “I objects!”… we’ll work on it. Available on Spotify, iTunes and at this link.
Episode Introduction
Episode FORE of Objects! with ShipHero gets into the rough business of golf gloves, as we’re joined by Adam Karger and his company Scotch & Skins — a brand dedicated to upping your golf game with premium leather golf gloves and other high-end golf accessories.
“True differentiation didn’t have to be about being so different from everyone else, but rather celebrating really good materials– really amazing, natural materials. And this glove did that… and so we found a little bit of our voice.” — Adam Karger, co-founder of Scotch & Skins
As a tech consultant by day, an entrepreneur by night, and a new father around the clock, Adam shares his journey of designing and manufacturing a high-quality golf glove from scratch, with absolutely zero prior knowledge of making or selling gloves.
So how do you start a business selling a product you don’t know how to make? Join us as we learn how Adam, armed with only a laptop and an idea, forged the right partnerships to create his brand Scotch & Skins, set to tee off in the spring of 2021. (Already nauseous of these golf puns? Don’t worry there isn’t any more).
All Businesses Start With a Little Drive
Although he started as a novice in the manufacturing and design of golf gloves, Adam Karger is no amatuer in the golf world. Adam played Division 1 Golf at Colgate University and in his Senior year competed in five tournaments, posting a scoring average of 83.2.
Adam and his co-founder and friend, Bryce, had toyed around with the idea of vintage-style golf gloves for some time. With no prior experience, the road seemed long and challenging, and a lot of questions stood in his way like, how do you find a manufacturer? How do you design and get tech specs? How do you ensure quality? How do you source the leather?… to name a few.
But like all journeys, Adam began with a single, brave step towards his new future, after a couple beers with his friend of course.
“For me, it was a really interesting problem to solve. Because, I think when you’re building a company or a brand or a product, really it’s just solving a bunch of little questions, and the amalgamation of those answers turn into the go/no go of building a product or a brand” — Adam Carger
Where did Adam turn for the answers to these problems? Why, Google of course. The start of Adam’s journey was typing phrases “glove designer” and “glove manufacturer” into a publicly available search engine… Here he proved that there is no secret to success other than persistence, perseverance, and a little drive. (last one ;-p)
Play To Your Handicap
Adam’s philosophy of “partner with people who have the superpowers that you don’t” led him to Greg, a glove consultant with years of experience making all types of gloves, except golf gloves. Excited to work on a new project, Greg agreed to consult and Adam began to grow his team.
The first superpower Greg brought to the table was his large network of manufacturers, which they were able to whittle down to a few choices and eventually settle on a Connecticut-based leather manufacturer.
Currently, Adam’s home will be the fulfillment hub due to the minimum required investment and full control of the packing and boxing customization. In the spirit of partnering with people who have superpowers they don’t, Adam set the goal for his company to eventually work with a 3PL like ShipHero, because reaching that point means the company has gotten big enough to where order fulfillment takes up too much time and a 3PL partner is needed to help your business scale.
Avoid the Sandtraps
Golf gloves are typically made of natural leather or a synthetic substitute, so the question was which material was better for their business? With this first decision, Adam and Bryce decided that whenever they came to a similar fork in the road, they were going to take the path towards high-quality materials.
But, where would their journey’s excitement be without hitting the hazards early on? They wanted to use real leather, and golf gloves are typically made using Cabretta leather (not actually leather) because it is thin, form-fitting and “soft as butter”.
In hopes to stand out from this tradition, Adam and Bryce found an Australian distributor for kangaroo leather… and when the prototype was complete, they immediately realized their massive mistake. The kangaroo leather was extremely poorly suited for a golf glove, because the leather was not thin enough or flexible enough to be useful on the golf course. Luckily, they had a mulligan.
Their glove consultant Greg recommended UK-based Pittards, a top manufacturer of Cabretta leather with over two centuries of experience. A month after the kangaroo catastrophe, their next set of Cabretta leather golf gloves were a hole-in-one: thin, form-fitting, and supple. With this, Adam and Bryce realized that differentiating your brand doesn’t need to lead you down a difficult path; rather, choosing to celebrate really good materials is a way to differentiate in and of itself.
The Back 9
“We’ve evolved over time, but it makes you appreciate where you are when you think of where you started.” — Adam Carger
Adam found that being laser-focused on their first product allowed them to bring one high-quality and thoughtful product to the market and helped them to determine their company’s manufacturing principles. They then applied what they learned to making their Cabretta leather ball markers and North American hickory alignment sticks with covers made from North American leather from North American tanneries. How boujee.
Officially teeing off in the spring of 2021, Scotch & Skins is currently going through the final process of creating sizes, finalizing logo design, and will go into full-scale manufacturing soon with their premium golf gloves and assortment of high-end golf accessories.
So remember… if the glove don’t fit, you must not have shopped Scotch & Skins.
And be sure to check out https://www.scotchandskins.com/ and join their email list to be notified of product release.
How About You?
Have you been sketching the next big thing on the back of a cocktail napkin? Are you frantically Googling everything about it right now? Now, right now, is the time to make it happen. There’s loads of tools and resources available everywhere to convert the idea in your head into an OBJECT! on the shelf. All it takes is a little follow through. ⛳️
Mar 5, 2021 | Blog, The Packet
Front and Center
Shipping’s Decarbonization Starts Now
Sustainability has reared its beautiful head towards the supply chain industry, and started with its biggest polluter, ocean shipping. In what has been dubbed shipping’s decarbonization ‘moonshot’, a $5 billion proposal has been formally sent to the International Maritime Organization (IMO), calling for mandatory contributions from every shipping company in the world at approximately $2 per tonne of bunker fuel.
The proposal, backed by all major global shipping associations, aims to quickly advance R&D for zero-carbon maritime technologies and the development of working prototypes, as well as CO2 reduction projects in developing countries.
In a joint press release from nine of the world’s largest global shipping companies, they state “zero-carbon technologies do not yet exist that can be applied at scale to large ocean-going ships. A well-funded R&D programme, which the industry has agreed to pay for within a global regulatory framework, needs to commence immediately under the supervision of the UN IMO.”
Don’t Call It a Tax
Since the European Parliament voted to include the shipping industry in their 2022 carbon market, and also backed a -40% greenhouse gas efficiency target to be reached by 2030, the US and China have also been evaluating similar emissions trading schemes.
Shipping associations hope that this proposal will curtail regional legislation efforts that would impose higher carbon taxes and more stringent regulation. Some environmental groups have claimed that this “moonshot” and $5 billion figure is much too small, and merely a tactic to avoid government interference
IT’S HAPPENING!
Yes, it is. With this proposal, the shipping industry must pay, one way or another, for their carbon footprint. It won’t be long for the spotlight to shine on the rest of the supply chain, and it is put under the same scrutiny as shipping. The proposal backers hope to get it ratified at the next IMO’s Marine Environment Protection Committee (MEPC) later this year. If you haven’t already looked at the sustainability of your supply chain, now is the time.
Back of the Packet
Sweet Relief Package
On Wednesday, the final version of President Biden’s $1.9 trillion coronavirus relief bill (AKA the American Rescue Plan Act) was approved by the House and sent to Biden’s desk for signature.
The American Rescue Plan will send $1,400 in direct payments to those with an annual salary up to $75,000, and it also includes:
- $350 billion for state and local governments aid
- $14 billion towards vaccine distribution
- $130 billion to schools for safe reopening
- $300 billion in weekly jobless benefits through September
- Expanded tax credit of up to $3,600 per child, which could raise 4 million children out of poverty.
Aaahhhh, sweet economic stabilization.
Unwelcome to Walmart
Walmart announced that they will be repurposing one North Dallas location into a fulfillment center dedicated entirely to online delivery and curbside pickup, with no more in-store shopping. As a proverbial canary in the low-price coal mine, this could signal a permanent shift towards local delivery and curbside pickup over conventional brick-and-mortar shopping.
Continuing their effort to modernize and keep up with eCommerce culture, Walmart has begun offering free samples with their grocery pick-up and also for customers that sign up for the Walmart+ subscription service.
Buddha-ful Statue
What’s trending on China’s online shopping platform Taobao? A statue of Trump as Buddha with the slogan ‘make your company great again’, of course! A Trump toilet brush is also among Taobao’s top-rated Trump-related merchandise.
ShipHero News
Episode FORE: Objects! With ShipHero
Quiz for the true golfers: Cabretta leather is obviously the key ingredient for golf gloves… but did you know it’s not actually leather? Learn with us on Episode FORE of Objects! with ShipHero the rough business of golf gloves with Adam Karger, co-founder of Scotch & Skins. And remember: if the glove don’t fit, you must check out Scotch & Skin’s line of premium golf gloves and accessories.
Influencer’s Guide to Becoming a CEO
Success stories of influencers turned CEO exemplify the new American Dream. Just look at our adorable canine friend Humphrey and his owner’s brand, Spotted by Humphrey! Learn how to monetize your brand and engage with your audience with The Influencer’s Guide: How to Become a CEO Using Private Labelling.
ShipHero’s Innovation Wheel: Sustainable Fulfillment
Does Greta Thunberg haunt your dreams? Maybe it’s time your business starts cutting down its packaging and supply chain waste. Learn how with ShipHero’s Fulfillment Innovation Wheel series — Sustainable Fulfillment.
Mar 4, 2021 | Blog, Warehouse Operations
Want to know the most effective and the most important step towards optimizing your warehouse output?
There are plenty of opinions on the internet from reliable experts, with “50+ tips for warehouse efficiency”, that cover resolving certain issues or improving minor practices, but we wanted to cut through the noise to find the ONE suggestion that will have the most impact on your supply chain, inventory management and order fulfillment.
We searched for the single pearl of wisdom amongst many best practices and our own warehousing innovations. Notable suggestions to boost warehouse productivity included:
- Create a picking path by location
- Organize bins by popularity
- Separate bulk items from small picks
- Optimize stocking levels for easy inventory rotation
- Incorporate employee feedback to identify bottlenecks
- Reserve capacity for last-minute emergencies
- Track shipping status to predict inventory requirements
While effective, each of the aforementioned suggestions rely on one major capability, and without it, your supply chain will NEVER improve productivity. So, what is the #1 capability for improving your warehouse productivity?
Measure & Benchmark Your Supply Chain
Simply put, your business must have the right tools in place to measure and access vital data relating to the productivity of your warehouse in each departmental area. The quality of the information you receive directly impacts how effectively you set realistic productivity goals and speed up work pace in a sustainable manner.
Picking, packing, and inventory replenishment are the three areas of focus when beginning to make systemic improvements to your warehouse. It’s important not to measure everything at once; rather, start by identifying your biggest cost-drivers or bottlenecks and address those first, such as labor hours, units of work, etc. In each area of focus, ask yourself the following questions:
Picking
Picking is the process of walking through the warehouse and selecting products that constitute one or more orders. You can begin measuring this process by asking the following:
- Picking time and routes: Do you know how long it takes to pick items and complete orders? What routes to pickers take? Are picking routes efficient?
- Worker productivity: Who are the workers that are more productive and less prone to errors? Are you compensating these workers accordingly? Are you properly staffed?
- Warehouse layout: What are your most-picked products or combination of products? Do you adjust SKUs based on sales velocity to reduce picking time?
- Employee suggestions: Are you listening to your employees? Do you have a place to log their suggestions and take action?
Packing
Packing is the process of verifying the order contents and putting the ordered items into the shipping package. You can begin measuring this process by asking the following:
- Overall evaluation: Every operation is different. What are the major factors that make or break the speed of your packing operation?
- Workstation design: Is your workstation designed as efficiently as possible? Are there improvements to be made to the top size or worker spacing?
- Material availability: Are cartons, inserts, and any personalization items available and sufficiently stocked at each station?
- Automation opportunity: Are there processes that can be automated, such as envelope insertion, box building, etc.
- Employee suggestions: Are you listening to your employees? Do you have a place to log their suggestions and take action?
Inventory Replenishment
Inventory replenishment is the process of restocking bins with products so that orders can be picked, and errors in replenishment can result in serious cascading bottlenecks in the picking and packing processes. You can begin measuring this process by asking the following:
- Replenishment levels: What inventory levels trigger your restocking process? Are these built to scale with bulk orders?
- Distribution duration: Is your replenishment process intelligently informed by manufacturing and distribution times? Does your network of warehouses communicate to overcome any unexpected shortages?
- Employee suggestions: Are you listening to your employees? Do you have a place to log their suggestions and take action?
The most efficient supply chains run on information. The key to improving warehouse productivity is asking the right questions, measuring the actual outcome, and planning for incremental improvements. Without measurements and benchmarks, you will be stuck reacting to issues, rather than proactively planning and systematically working towards a better warehouse.
ShipHero’s HeroBoard
ShipHero WMS constantly strives to provide you with the information that you need to make intelligent decisions regarding your warehouse management and order fulfillment. That’s why we built the HeroBoard — a personalized dashboard designed to give an at-a-glance view of your fulfillment operations.
The HeroBoard overview dashboard refreshes every 30 seconds for real-time monitoring of your shipments. Want to get into the specifics? HeroBoard users can easily drill down into specific order information for better customer service and flexible decision-making.
The Live Shipping Board is the newest update to the HeroBoard that gives you a view into the stats for each packer, remaining orders, and more!
Schedule a demo today.
