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ShipHero Blog

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ShipHero blog. eCommerce news, warehousing trends and fulfillment industry updates
Protecting Customers From eCommerce Fraud

Protecting Customers From eCommerce Fraud

When any industry experiences rapid growth, it tends to draw the attention of scammers and con artists looking to make a quick buck. Unfortunately, the recent surge in online shopping has...

Making Returns Easy in eCommerce

Making Returns Easy in eCommerce

One of the easiest ways for fulfillment centers to run into trouble is through an inefficient returns process. Your outgoing fulfillment can be as optimal as any brand on the market, but...

Taking Your Customer Service to the Next Level

Taking Your Customer Service to the Next Level

Without the benefit of face-to-face interaction with buyers, eCommerce customer service presents a valuable opportunity for brands to connect with their customers and assure them that...

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