SHIPHERO + NETSUITE

The WMS Built for NetSuite

ShipHero’s NetSuite Connector offers a highly customizable direct integration between ShipHero’s WMS and NetSuite.

The WMS Built for NetSuite<br />

ShipHero WMS for NetSuite

ShipHero is now a certified Hybrid SuiteApp, Built for NetSuite.   Those brands that run their own warehouse can accelerate the velocity of your warehouse with ShipHero while maintaining financial visibility and control in the back office with Oracle NetSuite.

And for those brands that rely on a 3PL already managing their warehouse with ShipHero WMS, you have the ability to sync your inventory and applicable financials in your own NetSuite instance with your 3PL’s ShipHero environment.  The ShipHero SuiteApp delivers the configurability necessary to support your processes with deployment in just 4-6 weeks. 

High Performing Warehouse Operations
Built by warehouse operators for warehouse operators. ShipHero ensures management teams have the flexibility, process optimization and inventory control needed to run efficient, cost-effective facilities
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Reporting
A modern UI and an intuitive mobile application simplify complex process flows for warehouse employees. Extensive automation rules, native carrier integrations, and real time carrier rate shopping eliminates manual decision making and increases labor productivity while driving down the total shipment cost on each order. 

Trust ShipHero, a software provider that uses the WMS platform they sell. The ShipHero Fulfillment Network ships over 100K orders a week using the same great platform.

Key Benefits
Speed
  • Automated order batching
  • Optimized picking routes
  • Multi-item batch picking
  • Single-item batch picking
  • Bulk Ship
  • Fully integrated shipping with dozens of carriers
  • Go-live with 4-8 week implementation timeline
  • Clean UI and mobile interfaces
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Accuracy
Accuracy:
  • Seamless financial reconciliation in Netsuite
  • Barcoding – Scan to validate from receiving through
  • shipping and every step in between
  • Chain of custody – user/date/time stamps for every product movement & data update
  • Cycle Count – Custom counts & adjustment codes, blind counts, double validation
  • Real-time inventory push to all connected sales channels
Accountability, Visibility & Insights:

HeroBoard & Live Shipping Board

ensure the entire team can see the important metrics they need to hit goals & SLAs. 

postHero

Track outbound shipments through to delivery, analyze shipping carrier performance, optimize carrier decisions, proactively alert customers to shipment delays

WorkforceHero

Assign, monitor and analyze job performance in real time across every warehouse function – Receiving, picking, shipping, cycle counting, special projects and more
Real-Time Visibility & Control
With the ShipHero Integration Status Dashboard, NetSuite users have access to control-tower visibility with the ability to monitor the status of all bidirectional connections with the capability to drill into every type of transaction and status to isolate the data and take action when necessary. And while the leading practice is to operate maintenance-free with process scheduling, when needed the dashboard gives users the ability to initiate processes instantly.
Real-Time<br /> Visibility & Control<br />
Item Management Made Easy

Item Management Made Easy

Your Items list from NetSuite and ShipHero product list stay in lockstep with the Product Sync process.

  • Product Sync can be processed stand alone, but it is also automatically initiated during order processing.
  • ShipHero uses Saved Searches in the SuiteApp that give you control of the items in your NetSuite instance to sync and field mapping between the two systems.
If you use item types in NetSuite other than just inventory items, the ShipHero SuiteApp has you covered.

Matrix Items

Brands in verticals like Fashion & Apparel rely on NetSuite’s matrix items to more easily maintain product variations. Product Sync will set up and maintain those subitems from NetSuite as Products in ShipHero.
Kits
Sales reporting in NetSuite at the parent level while the warehouse fulfills the components, just as you’d expect. Extend kitting functionality beyond NetSuite with additional functionality from ShipHero to optimize warehouse processing.
Lot Controlled Items
ShipHero’s leading practice is to let the warehouse capture the lot number in ShipHero giving you all the traceability you need without burdening your financial system with all of the transaction overhead typically required.
Serialized Items
While ShipHero supports NetSuite serialized items the flexible SuiteApp also supports those that just want to capture the serial number on outbound orders with a custom record. Traditionally this causes problems for a WMS integration but that’s not the case with ShipHero.

Inventory Movement the NetSuite Way… but Faster

Transactions are the lifeblood of your ERP and with ShipHero warehouse operations move more fluidly while the back-office continues business as usual with support for key native NetSuite transactions. The integration for Purchase Orders, Sales Orders,
Transfer Orders and Customer Returns are all designed to support initiation beginning in either ShipHero or NetSuite, based on how data flows for your business. NetSuite transactions also feature a custom subtab to detail the integration status.

Purchase Orders

Upon receiving in the warehouse, Item Receipts are pushed into NetSuite with applicable inventory detail to maintain the
G/L.

Sales Orders

At the time of shipment, the G/L is balanced with item fulfillments flowing back into NetSuite along with inventory detail.

Transfer Orders

In NetSuite you’ll have status visibility from both shipping and receiving warehouses.

Customer Returns

If RMA does not exist in NetSuite, ShipHero will automatically create it so customer service can manage the process status quo from NetSuite.

Inventory Adjustments

When initiated in ShipHero, the back-office maintains control of posting with a custom Review/Manage Inventory Adjustments page in NetSuite.

Purchase Orders

Upon receiving in the warehouse, Item Receipts are pushed into NetSuite with applicable inventory detail to maintain the
G/L.

Sales Orders

At the time of shipment, the G/L is balanced with item fulfillments flowing back into NetSuite along with inventory detail.

Transfer Orders

In NetSuite you’ll have status visibility from both shipping and receiving warehouses.

Purchase Orders

Upon receiving in the warehouse, Item Receipts are pushed into NetSuite with applicable inventory detail to maintain the
G/L.

Purchase Orders

At the time of shipment, the G/L is balanced with item fulfillments flowing back into NetSuite along with inventory detail.

Under the Hood

The ShipHero WMS for NetSuite SuiteApp is built on SuiteScript 2.1 with built-in monitoring to balance processing considering the licensing available in your NetSuite instance. With map/reduce scripts for parallel processing the SuiteApp is optimized with small JSON files to minimize connection time during processing. In event of connection failure it features automated reprocessing while the real-time and interactive integration status dashboard lets you easily identify errors and quickly resolve them by drilling into the transactions.

It’s time to run your warehouse the way you know it should be, contact us for a demo today.

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