Software for 3PLs
Simple pricing with no gotchas.
WMS for 3PLsStarts at
- Lot & Expiration
- Automation Rules
- Shipping Rate Shopper
- Setup & Training
- Warehouse Routing
- Sandbox Account
- Contract Options
- 3PL Billing
- Marketplace Listing
- Sandbox Account
- Customer Portals
Additional User Seat Cost
Additional Store Connection Cost
Number of SKUs
Number of Orders
One Time Cost
Number of Calls
One-on-One Setup & Training
On-Site Setup / Training
Lot & Expiration
Multi Warehouse Routing
Pick, Pack & Ship
Mobile App (iOS Only)
Bulk Order Ship
Shipping Rate Shopping
Order Automation Rules
Multi Warehouse Routing
Shipping Method Mapping
Order & Shipment Reports
Picker & Packer Reports
Purchase Order Management & Receiving
3PL Customer Portal
3PL Billing Management
3PL Finder Listing
24/7/365 Email Support
Dedicated Account Manager
Consulting & Professional Services
Manual/Bulk Data Correction
Re-running Automation Rules
Custom Reports (ad-hoc, not scheduled)
Custom Invoices/Generic Labels
API Consulting (phone calls) – Community is free of charge
Warehouse Process Consulting (Solutions Calls)
Minimum Billing for Consulting & Professional Services is 30 Minutes or 0.50 Hours
Anything That Involves Writing Code
3PL Pricing Calculator
Connections - ($30/each)
Include 5 users ($150/user) - Tiered discounts available
Common Questions for 3PLs
How often does ShipHero bill me?
How do I make monthly payments for the software?
When is my first payment due?
Can I receive notifications of when my payments are due?
Are payments due on the same day every month?
How do I cancel my plan?
Well, first, we hope you love being part of the ShipHero family! If you feel like you’re not getting the type of service or functionality from ShipHero that you need, please reach out to your ShipHero Support team so that we can make it right. Our goal is to always do the right thing, and that includes helping our clients maximize ShipHero to increase your revenue and make you more successful.
If you still wish to cancel, since there are no contracts, it is fairly easy to do. Simply contact ShipHero Support HERE and they will process your cancellation. We will ask why you want to cancel but otherwise, no other questions asked.
How many store connections are included with the 3PL pricing plan?
NO store connections are included with the 3PL Pricing plan. Native integrations that ShipHero builds and maintains are $30/month. If the store connection is managed by the client via API or CSV, then those connections are not charged.
How many users are included with the 3PL pricing plan?
The 3PL Pricing plan comes with 5 users as part of the monthly subscription. User seats are for your internal employees (i.e pickers, packers, warehouse managers, etc.). Your customers can create as many logins to their portals as needed, at no cost.
Do you cap SKUs? Do you cap orders?
Nope! We offer unlimited SKUs and Orders. So, ship away!
How will my team manage the onboarding process if we’re only getting 1 phone call a week?
Take a deep breath, we’ve got your back. Our onboarding team are experts at this process. They use a tool called Monday.com that allows them and you to view all of the outstanding tasks related to your onboarding checklist. Leveraging the Monday.com board and the support from our implementation team, plus commitment from your own staff, will help to lead toward a seamless onboarding experience.
What equipment will I need to buy?
There are equipment and operating system requirements that you will need to meet in order to use ShipHero for your business. A full list of compatible devices and system requirements can be found HERE.
How long does onboarding take?
Onboarding for 3PLs typically takes 4-6 weeks.
I need to convince my organization to use ShipHero. Can we meet with you or get a demo?
Can someone from ShipHero come to my facility to help us get up and running with the software?
As part of our 3PL onboarding process, one of our ShipHero specialists will visit your location. This on-site visit is included with your onboarding fee and typically happens toward the end of your onboarding process.
Do you offer a money-back guarantee?
Yes! Enjoy your ShipHero software risk-free with our money-back guarantee. Give it a try for 30 days—if you’re not completely satisfied, we’ll refund your money in full.