Blog

By:  Maggie M. Barnett, Esq., COO at ShipHero Meeting consumers’ growing shipping expectations is critical to maintaining customer loyalty and staying ahead of the competition. 2-day shipping is now...

By: Aaron Rubin, Founder & CEO of ShipHero How many seconds or minutes have you ever spent searching for a pen, a folder, a paperclip under piles of paper, on the floor, in the trash can (how...

How Brands Are Adapting to New Consumer Needs By:  Maggie M. Barnett, Esq., COO at ShipHero Even before today’s supply chain challenges, customer expectations for faster, high quality shipping...

By:  Maggie M. Barnett, Esq., COO at ShipHero Over the years, plenty of brands moved their fulfillment outsourcing overseas, setting up a series of complications in the wake of COVID-19.  While the...

Getting eCommerce products from the warehouse to the customer has become more difficult than ever. With supply chain disruptions and a sudden rise in online orders, eCommerce entrepreneurs are seeking ways to optimize their delivery processes that allow for heightened visibility and better standards of control over their inventory. 

There’s a lot more to returns management than placing an item back on the shelf. In fact, returns can often be one of the most expensive and time consuming aspects of fulfillment, and quickly become...

Receiving a package in the mail is always exciting, and for online retailers, it’s one of the few opportunities to make a memorable connection with customers.  As a result, brands have gotten...

Without the benefit of face-to-face interaction with buyers, eCommerce customer service presents a valuable opportunity for brands to connect with their customers and assure them that they’ve made...