Newsroom > Burned out frontline workers are seeking out the lesser evil in their job searches

Burned out frontline workers are seeking out the lesser evil in their job searches

newsroom


Former flight attendant Jada Magwood recalled passengers verbally assaulting her on multiple occasions during the COVID-19 pandemic — including when a police officer had to escort an intoxicated, violent traveler off her plane.

Magwood recently left the travel industry for a job at a tech startup. She didn’t plan on quitting, but the burnout from passenger violence prompted her to seek out jobs without much customer-facing interaction.

Read more at Business Insider