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Picture a packer at Peak Season. A box is in front of them, a product in each hand, and somewhere on a cluttered desk there's a mouse they need to find to confirm the order. They look down. They hunt. They click. Then they do it again. Thousands of times a day.
That moment of friction is small. But it is never just one moment. Multiply it across your entire pack line, across an entire shift, and you are looking at a measurable and largely invisible drag on your total throughput.
Tap-to-Pack is a purpose-built hardware controller designed by ShipHero to eliminate digital friction at the packing station. It connects via USB-C, requires no drivers or additional software, and syncs automatically with the ShipHero WMS packing app. This new system is now available at the ShipHero Store.
Instead of navigating a screen with a keyboard and mouse, packers execute every high-frequency command — such as selecting box sizes, printing labels, finalizing orders, flagging exceptions — with a single physical tap on one of eight programmable buttons.
Key specifications:
Most warehouses are running 2026 operations on 1990s peripheral standards. The keyboard and mouse were designed for spreadsheets and emails, not high-volume fulfillment. When used at a packing station, they create three compounding problems:
The problem is not your people. It is the tools you are asking them to use.
Tap-to-Pack introduces a "Rodent-Free" packing standard: a workflow where the packer's hands stay on the product, their eyes stay on the work, and the software fades into the background.
The device guides the packer through two feedback systems:
ShipHero customers running Tap-to-Pack are already seeing a 90% reduction in on-screen interactions and a significant increase in the number of orders packed per hour, without adding headcount or changing their warehouse layout.
One of the hardest challenges in fulfillment is absorbing volume quickly, especially during Peak Season, when temporary staff need to reach target productivity fast.
Because Tap-to-Pack's interface is physical and intuitive, there is almost nothing to teach. Pick up the product, follow the light, tap the button. New packers can reach target productivity in minutes rather than hours.
The system is also modular:
Whether you are a growing DTC brand or a high-volume 3PL, Tap-to-Pack is designed so your hardware never becomes a ceiling on what your team can do.
Tap-to-Pack is a programmable, industrial-grade hardware controller that connects to the ShipHero WMS and allows warehouse packers to execute packing station commands, such as printing labels, selecting boxes, and completing orders. All with a single physical button press, eliminating the need for a keyboard and mouse.
The device connects via USB-C and syncs automatically with the ShipHero WMS packing app. It is a true plug-and-play solution: no drivers, no background software, and no manual configuration required.
Yes. Buttons are configurable for a range of packing actions, including Print Label, Complete Order, Select Box Size, and the Hospital function, which flags a problematic order and keeps the line moving without stopping to resolve it on screen.
The system is fully modular. Connect up to two additional 8-button hubs to the Main Hub for a total of 24 programmable buttons, supporting even the most complex multi-step packing workflows.
Tap-to-Pack devices require ShipHero Packing App v1.0 or higher. The current release is v1.1.0.
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Imagine running a warehouse where orders are picked quickly, inventory is accurate, and all operations run smoothly without any errors or delays. Thanks to Artificial Intelligence, this can now become a reality with ease.
AI is transforming warehouse management by enhancing efficiency, intelligence, and the ability to meet the rapid demands of today’s eCommerce-driven market.
ShipHero is pioneering this revolution with its AI-powered warehouse solutions, setting new industry benchmarks. This article explores ShipHero’s AI Picking feature, highlighting how it’s transforming warehouse management and enhancing operational efficiency.
The integration of AI technologies, including machine learning, robotics, and predictive analytics, is revolutionizing warehouse operations, driving significant improvements in efficiency, accuracy, and overall performance. These innovations are optimizing processes across various areas, from inventory management to order fulfillment. Below are the key benefits of AI in warehouse management.
A combination of AI technologies is shaping smarter warehouse systems to help revolutionize warehouse management.
ShipHero has taken AI integration to the next level with its AI Picking feature, designed to significantly improve warehouse efficiency. This feature automates the picking process, reducing the reliance on manual labor and enhancing productivity in ways that were once thought impossible.
Let’s dive deeper into how ShipHero’s AI Picking works and the advantages it offers.
AI Picking optimizes warehouse operations in two key ways:
The AI Picking feature delivers a wide range of benefits:
The transformative power of AI extends far beyond just picking. AI is also revolutionizing other aspects of warehouse management, driving improvements in operational efficiency, inventory management, and safety.
AI automates tasks, reducing errors and increasing speed. Automated sorting and real-time inventory tracking ensure accuracy, while real-time monitoring helps managers adapt and ensure timely deliveries.
AI plays a vital role in maintaining accurate inventory levels. By leveraging predictive analytics, AI can forecast demand and optimize stock levels, helping warehouses avoid both stockouts and overstock situations. This leads to better inventory management and fewer disruptions in supply chains.
AI-driven systems can monitor warehouse conditions to ensure safety and compliance with industry regulations. These systems can analyze warehouse data and predict potential hazards before they occur, proactively reducing risks and ensuring a safer working environment.
AI technologies are playing a transformative role in the supply chain and logistics sectors by improving efficiency, reducing costs, and enhancing decision-making.
These intelligent systems effortlessly manage supply chain processes by using data to optimize operations, predict trends, and automate routine tasks. This ultimately reshapes everything, from how goods are moved to stored and delivered.
The future of warehouse management looks promising with greater automation and efficiency, but future warehouse digitization brings challenges, such as high upfront costs and the need for skilled personnel.
AI-powered drones, autonomous robots, and IoT integration are smart warehouse technologies that are revolutionizing warehouse operations. Drones will deliver goods quickly, while robots automate sorting and transportation, thereby reducing the need for manual labor.
IoT and AI integration will enable real-time monitoring and optimization of operations. Smart technology in warehouses is leading to fully automated systems that are faster, scalable, and need minimal human input.
While AI offers immense benefits, businesses must also consider certain challenges. High initial investments in AI technology, data security concerns, and the need for skilled personnel are just a few of the hurdles that must be addressed.
However, with a strategic approach, companies can eliminate the challenges and embrace AI’s full potential to boost accuracy in picking and improve overall warehouse operations.
AI minimizes error by automating tasks like inventory tracking, order picking, and sorting, ensuring greater accuracy and efficiency.
Yes, AI-driven predictive analytics can predict demand, track inventory levels, and improve supply chain efficiency by forecasting needs with greater accuracy to help businesses stay ahead of trends and market fluctuations.
AI solutions are becoming more cost-effective thanks to cloud-based services and subscription pricing models. These options make AI technology more accessible to small businesses, allowing them to take advantage of its benefits without large upfront costs.
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When pallets roll in and loading docks buzz, your warehouse’s receiving process becomes the gatekeeper of inventory accuracy. And if that gate isn’t well-guarded with structure, speed, and oversight, errors slip in.
A mislabeled item here, a damaged shipment there, and suddenly your warehouse faces stock discrepancies, late order fulfillment, or even lost customers.
A warehouse receiving process checklist streamlines receiving operations and ensures compliance across teams, regardless of who’s on shift.
A warehouse receiving process checklist ensures every shipment that enters your facility is properly documented, inspected, and integrated into your inventory system.
Unlike ad hoc or verbal processes, this structured document verifies product condition upon arrival, checks against purchase orders to confirm accuracy, and documents all inspections for future reference.
However, ShipHero’s digital platform already seamlessly integrates this checklist into your system, automating the tracking of goods from the moment they arrive.
Because it captures critical shipment details, a receiving checklist can double as a warehouse audit checklist sample, especially when preparing for performance reviews or inventory audits.
If you’re looking for ways to improve accuracy and accountability, learning how to audit your warehouse with a structured receiving checklist is a great place to start.
Receiving Checklist Sample 1 Â Â Â Â Â
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A well-structured warehouse receiving process checklist is crucial for ensuring accurate and efficient inventory management. Including the mentioned key components helps streamline the process, reduces errors, and enhances overall warehouse performance.
Here’s what you must include in your checklist to maintain control and accountability:
This anchors the entire inspection. By referencing the purchase order (PO) number, warehouse teams can verify the received goods against the original order, ensuring the correct items and quantities are delivered.
Having the supplier’s full details improves accountability. If there’s a delivery issue, this info helps your team evaluate supplier performance and speed up resolution.
Timestamping each delivery helps you review delivery schedules, track shipment delays, and identify potential gaps in receiving coverage.
Here, staff will assess damage or discrepancies, confirm specifications (e.g., size, color), take photos if needed, and record all inspections in case of claims or audits. An effective inventory audit checklist incorporates these inspection protocols to ensure accuracy from the moment goods arrive.
Listing the material name (e.g., product name, SKU, or description) prevents mix-ups during inventory allocation and ensures all items are accounted for. This also helps your Warehouse Management System (WMS) update stock records correctly.
Identifying who delivered and who received the shipment establishes accountability, helps resolve disputes over damaged or missing items, and ensures proper handoff records.
Maintaining proper documentation, such as packing slips, invoices, and bills of lading, facilitates order reconciliation and supports formal audits and record keeping.
A single receiving error often ripples through the entire warehouse. A structured receiving checklist breaks this cycle by establishing clear protocols that coordinate with supply chain operations and create accountability at every step. It drives big improvements in:
This plays out in real operations. A mid-sized clothing retailer had ongoing issues with stock discrepancies during receipt. However, implementing a standardized receiving checklist significantly reduced the number of missing items and stock inaccuracies.
Employees also appreciated having clear instructions to follow, which reduced confusion and helped maintain a smoother workflow during peak delivery periods.
Before drafting your checklist, take a closer look at your existing receiving workflow. Next, identify any inefficiencies and pinpoint areas that could benefit from more structure and consistency.
Choose the data points you’ll need based on your warehouse flow, system integration, and team size. Include only what’s necessary to document key handoff moments.
You can go with paper, but digital formats (via tablets or mobile apps) are easier to scale. Software-based checklists can instantly update records and integrate with your WMS.
Use inventory management platforms or cloud-based tools to build your checklist. For example, ShipHero’s template system allows you to configure fields, set mandatory requirements, and establish workflow rules that guide staff through the receiving process. This makes sure every receiving action is consistent and auditable.
Train staff to make sure every team member follows standardized procedures. This minimizes human error, especially for new or seasonal workers.
Roll out the checklist during a test period. Assign clear roles (e.g., receiver, inspector), gather feedback, and then launch warehouse-wide. Revisit and refine it quarterly to keep up with operational changes.
Your warehouse receiving checklist works even better when paired with these best practices:
Spacing out deliveries helps reduce bottlenecks and allows teams sufficient time to track inventory levels accurately. It also allows for more accurate inspections.
Keep receiving areas clutter-free and near the entrance. This shortens the time it takes to organize storage locations after goods are received.
Invest in equipment such as barcode scanners, conveyors, or forklifts to speed up receiving operations, especially during peak seasons.
Don’t let broken items enter inventory. Flag them, document the issue, and notify procurement so the issue can be escalated quickly.
By leveraging real-time inventory tracking and barcode scanning, you can eliminate the need for manual checklists, ensuring that every received item is accurately logged. ShipHero automates the entire receiving workflow, reducing human errors and speeding up the process.
Customizable receiving workflows allow you to tailor the system to your warehouse’s specific needs, eliminating the need for paper-based checklists. Improve efficiency, accuracy, and consistency, all with ShipHero’s advanced automation tools.
At least annually, or anytime your business introduces a new product line, supplier, or technology upgrades.
Absolutely. Cross-training builds flexibility, enabling teams to cover for absences and maintain efficiency even during peak periods or periods of high turnover.
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One missed check can cost you thousands of dollars. You may have a damaged pallet, a missing fire extinguisher, or a skipped safety step that can put your team at risk.
Warehouse daily checklists serve as a pilot’s pre-flight checklist. Before takeoff, every switch, lever, and system is checked. Why? Because skipping one step can lead to serious problems. The same goes for your warehouse.
Without a solid checklist, you risk delays, missed shipments, or worse, accidents and safety violations. A checklist ensures your team follows the right procedures and nothing falls through the cracks.
Here’s everything you need to include in a warehouse daily checklist, its definition, and templates you could use to get started fast.
A warehouse daily checklist is a structured form that helps warehouse staff systematically inspect, verify, and record essential tasks on a daily basis. It covers all the daily to-dos that keep your warehouse operations running smoothly and safely, such as inventory tracking and forklift inspections.
The warehousing and storage industry reported an injury rate of 4.8 per 100 full-time workers, nearly double the national average of 2.7. Following a daily warehouse checklist ensures the right procedures and safety protocols are followed and nothing important gets missed.
A great warehouse daily checklist supports the safety of your warehouse, reduces errors, and keeps your workflow on point. Here’s how to make a checklist that your warehouse workers will actually use and benefit from.
Every component of your checklist ensures your facility, staff, and inventory remain safe, compliant, and productive.
Common components include:
Instructions should be clear and structured to help your team move through inspections efficiently and consistently.
Your daily warehouse checklist doesn’t have to be very detailed and complicated. It needs to be thorough, practical, and easy to follow.
Here’s how to build a great one:
When your checklist comprehensively details the tasks in a concise manner, it becomes a tool that delivers massive impact. This ensures your warehouse operations run smoothly, safely, and efficiently.
Ready to skip the setup and just get started? Feel free to copy our Warehouse Daily Checklist Template to your Google Docs or Microsoft Word document. It’s accessible, user-friendly, and 100% customizable to your needs.
Simply plug in your specific details, and you’re set. It’s built to save time, support compliance, and help you manage your daily workflow like a pro.
ShipHero’s Warehouse Management System (WMS) boosts warehouse efficiency by automating key processes like inventory tracking, order picking, and shipping. By streamlining these workflows, it reduces manual labor, minimizing errors and delays.
The system’s real-time data updates allow staff to make quick, informed decisions, improving overall productivity. Customizable features enable businesses to adapt ShipHero to their specific operational needs, further enhancing efficiency. With ShipHero, warehouses can achieve faster turnaround times, reduced costs, and improved accuracy.
Review a warehouse daily checklist, weekly, or monthly to maintain accuracy and relevance. Frequent reviews help align the checklist with workflow changes, new safety protocols, or operational updates.
Yes, you can customize a warehouse daily checklist template. Most templates are designed to be modified based on team size, warehouse layout, and operational goals. Customization improves relevance and usability across different warehouse environments.
Yes, basic instruction and simple training on how to use the checklist ensure employees understand how to follow the checklist, report issues, and meet safety or performance standards. Training improves consistency and accountability across shifts.
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Running a small business is a bit like spinning plates while juggling flaming torches—you're always on your toes, constantly shifting focus and ready to tackle the next challenge. And then there's logistics, the invisible cog that keeps the whole circus running smoothly. It's the unsung hero behind every delivered package, every stocked shelf, and every satisfied customer.
A small business, as the name implies, is a business that operates on a smaller scale compared to large corporations. It has fewer employees, lesser revenue, and serves a smaller geographical area. However, size can vary greatly based on the industry and country. For example, in the US, a small business is defined as a firm having fewer than 500 employees.
3PL, short for Third-Party Logistics, refers to companies that provide outsourced logistics services to businesses. These services encompass various aspects of the supply chain, including inventory management, warehousing, order fulfillment, and transportation.
In the logistics spectrum, each "PL" or "party logistics" represents a level of service:
Yes, in many ways. Amazon, through its Fulfillment By Amazon (FBA) program, offers services typical of a 3PL company, including warehousing, inventory management, and order fulfillment. However, Amazon is also a marketplace, making its role in the logistics landscape quite unique.
Small businesses, just like any other, need to manage the flow of goods effectively to meet customer expectations and maintain operational efficiency. Efficient logistics can help small businesses optimize inventory, reduce shipping costs, speed up delivery times, and enhance the customer experience.
3PLs provide all-encompassing logistics solutions, from storing inventory in warehouses to packing orders and shipping them to customers worldwide. They also offer services like inventory forecasting and analytics, helping businesses make informed decisions.
For small businesses, partnering with a 3PL can offer numerous benefits. These include reduced operational costs, better inventory management, broader shipping options, and more time to focus on core business aspects. 3PLs often have a wide network of warehouses and fulfillment centers, enabling businesses to store their products closer to their customers and reduce delivery times.
While 3PLs provide a range of logistics services, 4PLs take it a step further by managing the entire supply chain, including coordinating with various 3PLs. For many small businesses, a 3PL is more than enough to handle their logistics needs. However, large businesses with complex supply chains might opt for a 4PL.
While both 3PLs and 4PLs offer valuable services, for most small businesses, a 3PL is a more cost-effective and practical option. 3PLs provide a broad range of logistics services without the complexity and often higher cost associated with 4PLs. Additionally, 3PLs often have flexible and customizable offerings, which can be great for small businesses with specific logistics needs.
Want to chat with us to get the inside scoop on logistics? Check out our website!
In the grand picture of running an eCommerce business, embracing a third-party logistics (3PL) partner may seem like a big step. Just like any business decision, it comes with its unique set of challenges and considerations.
Your small business should consider hiring a 3PL when managing your inventory, shipping, and order fulfillment starts to feel overwhelming. If you're spending more time packing boxes and handling shipments than growing your brand, it may be time to think about getting some assistance.
One of the main issues small businesses face when searching for a 3PL provider is finding a company that offers the perfect fit for their specific needs and growth plan. Other challenges include navigating contracts, understanding fees, and ensuring order minimums align with your sales volume.
If you find yourself juggling too many orders, struggling to keep up with shipping demands, or your garage is bursting at the seams with stock, it's probably time to consider hiring a 3PL.
Smaller businesses and startups often face the challenge of finding 3PL companies that offer flexible, scalable solutions without sky-high costs or long-term contracts. Especially when it comes to the bigger providers who require massive minimum order counts per month. Which is why it’s good to find a 3PL that can grow with you. Especially those 3PL’s who have a software solution you can start with to streamline your own logistics, before you fully move to their services.
Choosing the right 3PL for your small business comes down to a variety of factors including cost, service levels, the 3PL's warehouse network, and their ability to integrate with your eCommerce platform like Shopify, BigCommerce, eBay or WooCommerce. The right 3PL partner should adapt to your business model as it evolves.
Comparing 3PL companies is not just about price. It's also about the services they provide, their integration capabilities, their order management system, customer satisfaction, and the extent of their fulfillment network.
3PL company options can vary by region. In the US, ShipHero, Whiplash, and Fulfillify have extensive warehouse networks. For businesses based in Canada, ShipHero also provides excellent coverage.
Small businesses can enjoy many benefits when partnering with a 3PL. It allows them to focus more on their core operations, like product development and marketing, while leaving the order fulfillment and logistics challenges to the experts.
Partnering with a 3PL helps small and medium businesses streamline their supply chain management, enhance customer service, and improve efficiency. Plus, a good 3PL provider comes with a variety of packaging materials, shipping options, and eCommerce integrations for a one-stop solution.
The recipe for small business growth isn't complete without a pinch of 3PL magic. The perfect 3PL for your business should fit as snugly as a perfectly packed box. They should be a partner that aligns with your vision, budget, and above all, your customers' needs. So, keep calm, partner with a 3PL, and let them take care of the logistics while you rock the eCommerce world!
Yes, many 3PLs offer scalable solutions specifically tailored to the needs of small businesses.
While 3PL service providers offer a range of benefits, one potential downside is the loss of control over your inventory and shipping process. However, most 3PLs provide visibility and updates through their systems.
Yes, through its Fulfillment By Amazon (FBA) program, Amazon provides 3PL services. However, it's important to review the costs and terms associated with FBA, as it may not be the best fit for all businesses.
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A warehouse management system (WMS) or a warehouse management software is an essential tool for controlling inventory and ensuring products are delivered to customers efficiently. It plays a vital role in warehouse operations, coordinating various parts of the supply chain, and enhancing the picking process within the whole warehouse system. This system is crucial for managing inventory levels, inventory visibility, controlling stock, and ensuring seamless operations, meeting the needs of businesses, distributors, and sales channels. Learn more about warehouse management processes here.
A WMS for eCommerce is a software solution that monitors inventory levels, tracks stock, and streamlines warehouse processes. It automates order fulfillment, optimizing a proper warehouse management system, supply chain fulfillment operations and meeting the needs of businesses, users, and customers. This system is crucial for managing inventory, controlling stock levels, and ensuring seamless operations, integrating with other ERP systems and software systems and providing support for various organizational needs.
Managing effective logistics operations can be challenging without the proper warehouse management systems. a WMS system is an online storage platform designed to help businesses store information about their business locations and products. Functional features vary based upon requirements like picking, packing, or shipping. The major goal of this is the smooth movement of your products between the warehouses. This warehouse management system benefits and optimises warehouse space utilization by analyzing information from the system. This software manages inventory and supplies while monitoring inventory performance, etc. The best solution will help you to get more customers.
A warehouse management system software monitors the storage of products at warehouses or warehouse centers. It helps keep items in optimal storage places with proper packing and pick-up. WMS software is a useful tool for managing all labor in an industrial warehouse and monitoring worker performance. Inventory management systems help manage inventory in the warehouse staff inventory room including raw material, finished products, or components needed in manufacturing. They monitor stocks and notify businesses of how much final goods and raw materials are required to produce products.
Different warehouse management systems offer various features and functionalities. Choosing the right WMS depends on the company's size, order volume, shipments, and the number of products. It's essential to consider the business's specific needs, including vendors, stock control, devices, and overall determine the role of warehouse management software. The system's level of integration with business processes are also vital considerations.
Warehouse management software has two types: An integrated WMS is generally included by a current ERP provider. ERP software is the primary system for billing, accounting, inventory management. Warehouse management software accepts orders and manages inventory, order delivery of goods. If all the items can fit into a single software platform, it becomes much easier to know which order should be invested in.
On premises WMSs are those that require you to manage and maintain the hardware and software that runs your computer. While this provides you full control in terms of up-time and security, it also has a high upfront cost since it is your responsibility. You must also maintain a regular WMS system operation. While very little enterprises may enjoy an on-site WSMS, managing things is difficult. Alternatively, cloud-based WMS systems can be charged as a service fee, but can be hosted remotely.
Traditional on-premise WMS solutions provide customization and integration with other enterprise systems and platforms. These systems adapt to the company's specific warehousing needs, including vendors, stock control, devices, and more. They offer benefits in managing inventory, tracking products, controlling the warehouse process, and integrating with manufacturing and distribution channels.
Cloud-based WMS solutions adapt to technological changes and integrate with eCommerce platforms for data exchange. They ensure compliance with shipping regulations and scale operations to accommodate business growth. These cloud technology and software solutions are essential for warehouse automation, cost control, and enhancing efficiency in the warehouse or distribution center operations, providing visibility into supply chain management and 3pl integrations.
WMS mobile apps enable real-time reporting of stock items and warehouse status. They provide insights into the warehouse and retailers, enhancing visibility, planning and control. Training on WMS apps is essential for warehouse managers and employees to maximize efficiency and functionality, and they often include tools for order management and performance tracking for warehouse workers.
The top 10 best WMS for eCommerce include:
These major ecommerce platforms offer various features for inventory management, order processing, and shipping, catering to different business needs and market demands, including solutions for order management, fulfillment, and supply chain management tasks.
ShipHero is an optimal WMS for eCommerce businesses, enhancing visibility and customer satisfaction. It organizes operations, and inventory accuracy reduces common warehouse issues, and integrates with various platforms. ShipHero is a solution that caters to both DTC and B2B operations, providing a seamless workflow and efficient warehouse management solution, including capabilities and modules for storage systems, sales, and service distribution centers.
WMS platforms offer features to optimize picking, packing, and maintaining stock levels. They provide real-time tracking inventory data, automate warehouse operations, and enhance customer service. Integration with sales channels, shipping label generation, and coordination with logistics are essential functionalities. Explore best practices for warehouse bin storage systems here, including aspects of cost management, picking efficiency, and tracking inventory and online tool integration.
With the right WMS solution, businesses can improve efficiency across operations, from stock management integrated logistics to better customer service and satisfaction. WMS software assists organizations in reducing costs, enabling faster shipping, and saving on shipping & logistics. Understanding warehouse automation costs can further optimize eCommerce through warehouse management systems, including aspects of supply chain automation, order tracking, and inventory control.
In the realm of eCommerce warehouse management systems implementation, several crucial insights emerge:
In sum, eCommerce warehouse management systems stand as essential pillars that not only enhance operational efficiency but also empower businesses to navigate the complex and evolving eCommerce landscape with agility and customer-centricity.
There are two main types of storage space for enterprise systems: on-premise and cloud-based. On-premise is installed on company devices, while cloud-based uses cloud storage.
The three components of transportation management systems are software, data recording via mobile or cloud based systems, IoT communication equipment, and automatic identification technology like SKUs or barcodes.
Many businesses have adopted WMS systems to optimize efficiency and productivity for the best performance possible. Using an integrated logistics and storage system, the company can move outbound processes, reduce human error and maximize efficiency while improving overall business performance through automation upgrades.
By using an automated Warehouse Manager system, the business can improve inventory accuracy and increase transparency as the system provides the warehouse with an accurate view of demand. Moreover, enterprises have the ability to leverage specialized WMS systems to monitor order management.
A WMS can dramatically increase inventory administration, resulting in faster turnover. The ability to reduce inventory movements can help an organization reduce lead time and reduce the need for safety stocks.
Warehouse management systems (WMSs) are software applications used for managing warehouse activities and tracking inventory. This warehouse yard management also takes care of all shipments from their entry into a stockyard to their storage location until the delivery is complete.
WMS helps ensure efficient transportation inventory movement of goods or materials within warehouses. WMS handles numerous functions for this movement such as an inventory management system to pick up, receive and put the shipment away.
Inventory Management allows and enables you to control stocks in different warehouses using SAP Inventory Management. It can be easily adapted to any warehouse to track inventory in store bins. Contact ShipHero today for a demo today.
ShipHero is the best ShipBob alternative, thanks to its extensive integrations ecosystem and transparent pricing. However, it pays to learn more about ShipHero and ShipBob before deciding on the right WMS and fulfillment outsourcing service for your business. Learn more about ShipHero and ShipBob to make the best decision for your eCommerce business!
ShipHero is a third-party logistics (3PL) provider that offers a warehouse management system (WMS) and eCommerce fulfillment services. Some of its key WMS features include order and returns management, inventory reporting, carrier rate shopping, and warehouse automation.ShipHero also offers end-to-end eCommerce fulfillment solutions. Boasting eight fulfillment centers nationwide ensures your products get to customers on time. All you need to do is send your items to a ShipHero fulfillment center; the company will handle everything from there.Here’s a quick look at the pros and cons of ShipHero:
ShipBob is a fulfillment solution company that recently began providing a warehouse management system alongside fulfillment outsourcing. ShipBob offers over 40 fulfillment centers across six countries so that you can expand your eCommerce business internationally.Its warehouse management software automates various processes to help you save time and conserve costs. It also lets you monitor stock levels in real-time from anywhere, ensuring you can reorder items quickly to prevent stocks from running out.Here’s a look at the pros and cons of ShipBob:
With both companies working in third-party logistics and warehouse management systems, we can expect some overlap of features between ShipBob and ShipHero. Let’s take a look at what features they have in common and what unique features each company provides.
Both companies offer many of the same features, like a robust WMS that helps clients track inventory levels and manage orders. They also help clients with their order fulfillment through third-party logistics.
When it comes to warehouse management, ShipHero is in a league of its own. With over a decade of experience, they have helped countless businesses streamline their operations, saving time and money in the process. They don't just use any warehouse management software; they use their own - developed and refined over the years to meet the specific needs of their clients. And they don't just wait for their clients to request new features and upgrades; they proactively add them, often before their clients even realize they are needed.
If your business involves managing a fleet or working with third-party carriers, you know how important it is to stay on top of transportation needs. With ShipBob's transportation management system wrapped into their WMS, you can forecast and plan your transportation needs, whether managing your fleet or working with outside carriers. The TMS platform allows you to assign drivers, schedule vehicles, and manage dispatch. Plus, with the ability to track carrier performance and get real-time updates about your freight, you can stay on top of any issues.
You can find reviews for both companies all over the Internet. However, we’ll be using reviews from the platform Trustpilot in this overview.
ShipHero’s Trustpilot page records a 4.4 average score out of 503 reviews. Many positive client reviews cited its customer service team's responsiveness and ease of onboarding. Meanwhile, negative reviews cited occasional issues like lost items and problems in shipping during peak seasons.
ShipBob’s Trustpilot page records a 3.9 average score out of 585 reviews. Many positive reviews praised the onboarding process guidance and the helpfulness of its account managers. Whereas negative reviews cited barcode registration issues, long setup times, and additional costs.
3PL companies must have a well-distributed network of fulfillment centers to ensure fast customer delivery. Here’s a look at ShipHero and ShipBob’s fulfillment center networks:
ShipHero has warehouses in major cities like New York, Los Angeles, Seattle, Philadelphia, and suburban and rural areas. They have expanded to 11 warehouses by collaborating with three additional warehouse partners. They also have warehouses in Toronto and Vancouver, which makes shipping throughout Canada's provinces easy.
ShipBob offers over 40 warehouses located across six countries. These six countries are the United States, Canada, Australia, Poland, the United Kingdom, and Ireland. This means ShipBob can help you deliver to customers in North America, Canada, Australia, New Zealand, and over a dozen European countries — providing your business with international reach.
Both ShipHero and ShipBob use proprietary warehouse management systems for their clients. Let’s take a deeper look at their inventory management systems.
With ShipHero's warehouse inventory management system, you can easily keep track of inventory across multiple warehouses and set rules for inventory on order. That's why ShipHero's real-time software is the only solution you need. With cycle counting, you never have to count your entire stock at once. You can select specific SKUs or locations to count regularly. Their software will alert you when stock levels are running low and will even automatically reorder products to ensure you never run out of stock. And when your products are reordered, you can bet that purchase orders are generated, and inventory is easily accepted and put away upon arrival.
ShipBob is a great solution for merchants who want to streamline their order fulfillment process. Merchants can rely on ShipBob to provide the necessary guidance and reporting to manage their inventory efficiently. The software allows merchants to manage their stock across multiple stores and ShipBob’s fulfillment centers without breaking a sweat.
While both ShipHero and ShipBob offer similar services, they’re bound to have their differences.Here’s a series of comparisons between various aspects of ShipHero and ShipBob’s services.
As mentioned frequently on its website, ShipHero primarily serves small businesses that want to outsource their order fulfillment to concentrate on other business processes. However, its 3PL services and WMS can still serve larger companies well.ShipBob doesn’t explicitly mention what kind of businesses it serves. However, you can visit its customer case studies page and see that ShipBob works with companies of various sizes operating in many industries.
Both companies offer robust shipping software that lets you track inventory levels, reorder items and create reports for various aspects of your fulfillment process.However, there are some unique features that each software boasts. ShipHero has an iOS-based mobile picking and packing dashboard that lets your warehouse crew optimize their pick routes to save time and minimize mistakes. Meanwhile, ShipBob has an algorithm-based inventory distribution feature that automatically decides where to send your products to ensure your international storefronts are well-stocked.Regarding speed, ShipHero boasts a 3.5-day average shipping time with options for standard, two-day, and overnight shipping for the lower 48 states. Meanwhile, ShipBob offers a two-day express shipping program for all customers in the continental United States.
Neither ShipHero nor ShipBob handles shipping by themselves. Both companies offer rate shopping tools that let you choose which shipping courier provides the best deal.
ShipHero and ShipBob partner with multiple shipping couriers to ensure your products get to customers safely and on time. Both companies help you identify which shipping methods are the best for certain customer bases to ensure you get the best shipping deals.
The best WMS and 3PL service for your eCommerce business is whichever best fulfills your needs and priorities. Identify what your business needs and find the company that can deliver those at a reasonable budget. You can also examine customer support and user interface factors to guarantee the best fit.
ShipHero compares well with ShipBob. They have similar features and services, though ShipBob has a more extensive distribution network than ShipHero, which has a presence across six countries. ShipHero has been working with and improving its WMS for over a decade.
ShipHero’s fulfillment outsourcing works by taking over your entire order fulfillment process from end to end, leaving you to focus on other business processes. ShipHero’s WMS is a cloud-based software that manages everything happening in your warehouse from receiving and putaway to picking, packing and shipping.
ShipBob serves eCommerce companies.
ShipBob offers cloud-based services and software.
ShipHero and Linnworks are two popular options for eCommerce order and inventory management. Both services eliminate time-consuming manual processes but differ in a few key ways.
Keep reading to learn more about ShipHero and Linnworks and what sets each service apart.
ShipHero is a comprehensive warehouse management system (WMS). Its WMS software is packed with features to streamline the entire warehouse management and fulfillment process. These include order picking, packing, shipping, inventory management, returns processing, rate shopping, automation, and more.
Setting ShipHero apart is its robust integration ecosystem, including partnerships with major players like Shopify Plus, WooCommerce, DHL Express, UPS, NetSuite, and Loop.
ShipHero has become the number one warehouse management system of choice for many businesses looking to streamline their fulfillment process. Through its advanced features and integration partnerships, ShipHero provides an efficient and profitable warehouse solution to help any business run more efficiently and cost-effectively.
Linnworks is an inventory and order management software designed to automate key processes in eCommerce. It operates as a cloud-based solution selling across multiple channels.
Linnworks tools manage warehouse operations, order processing, fulfillment, and shipping. Additionally, it provides real-time inventory tracking to gain insights into sales performance and forecast demand, preventing stockouts and overstocking.
Linnworks excels in inventory and order management, making it a valuable choice for businesses seeking to optimize inventory and sales metrics.
ShipHero and Linnworks WMS are powerful software solutions, and while they share some common goals, significant differences between the two platforms can impact your choice. Here are some primary differences:
ShipHero: Based in North America, ShipHero caters to a global market including the UK, Europe, Australia and South America. They have a broader geographic reach and are a better fit for businesses with international operations.
‍Linnworks: Headquartered in the United Kingdom and has a strong presence in Europe. It is well-suited for businesses primarily operating in Europe and the UK.
ShipHero: Places strongly emphasize warehouse management with features such as picking, packing, shipping, inventory management, returns processing, rate shopping, automation, and more. Their WMS is ideal for businesses with complex warehousing needs.
‍Linnworks: Primarily an inventory and order management software. While they offer comprehensive features for order processing and inventory tracking, they could all be more granular when it comes to warehouse management capabilities.
ShipHero: Has a robust integration ecosystem, partnering with major players like Shopify Plus, WooCommerce, DHL Express, UPS, NetSuite, and Loop. Its extensive integrations support various aspects of eCommerce operations.
‍Linnworks: Offers integrations with many eCommerce platforms, marketplaces, and shipping carriers that provide flexibility in managing multichannel sales.
ShipHero: Offers comprehensive customer support with an extensive knowledge base, how-to articles, and videos. And they have a reputation for excellent customer service.
‍Linnworks: Offers phone support and resource library with blogs, webinars, and white papers, but customer service lacks personalization and comprehensiveness.
ShipHero is best suited for businesses and 3PL providers seeking an extensive integration ecosystem, a hands-on onboarding experience, and an end-to-end warehouse management solution. Whether you're a medium-sized business looking to scale or a large enterprise streamlining operations, ShipHero offers the necessary tools.
ShipHero has you covered for seamless order fulfillment, real-time inventory management, or outstanding customer support. Its transparent pricing and global reach make it an ideal choice for businesses aiming to scale and optimize their operations.
For businesses focused primarily on growth in the UK and Europe, Linnworks is an acceptable solution. It has strong order and inventory management capabilities but does not offer a full range of features.
Ultimately, the choice between Linnworks and ShipHero WMS depends on your specific business needs, geographic location, and the depth of warehouse management functionality required. Consider factors like your target markets, integration preferences, and the level of support you require when deciding. Each platform has strengths and can be a valuable asset for eCommerce businesses.
Linnworks offers free demos. ShipHero also provides a free demo.
ShipHero is best for growing eCommerce businesses and 3PLs, plus large enterprises that want plenty of options for platform integrations.
Yes, Linnworks offers eCommerce management.
Surcharges are the bane of every 3PL operator's existence. They not only drive up costs but can prove to be an unpredictable factor when calculating expenditures. Shipping rates are constantly in flux, and this complexity can make predicting costs a daunting proposition. 3PLs must be able to manage these costs effectively to ensure they don't adversely affect their bottom line. The good news is that there are multiple strategies that your 3PL can employ to contain these costs and protect your profits.
Understanding the actual cost of shipping can be challenging. Although base rates provide a starting point, they are not enough to give a complete picture. Additional charges, known as accessorial charges, can accumulate quickly, making it vital to comprehend what you are paying for. To manage your outbound shipping expenses, it is essential to understand the additional charges and address them whenever feasible.
Base rates refer to the basic cost of transporting products from point A to point B, and they are typically negotiated between you and your carrier.
Accessorial charges, on the other hand, are additional charges that may be tacked on for specialized services like lift gates or residential delivery.
Additional charges may be temporary and contextual, but your base rate will remain the same depending on your contract agreements.
When it comes to selecting the best base rate for shipping, it's important to consider all options. While it's true that carriers' base rates tend to be similar, package specifications can make all the difference in choosing the most cost-effective option.
Take into account package size, weight, and distance, as these will all affect the rate. But don't forget about accessorials and additional fees, which can significantly increase the overall cost of shipping.
Tools like ShipHero rate shopping will compare base rates from different carriers in real-time, so you will always find the best available shipping rate per order.
Accessorial charges are described as supplementary fees or surcharges imposed by a carrier for services not included in the basic delivery of a shipment. These services may include loading, unloading, packing, or unpacking. The carrier may also charge fees for waiting time or delays at the loading dock.
Accessorial fees have become a contentious issue in the transportation industry over the last few years, with carriers increasingly relying on surcharges to boost their revenue. According to a recent survey, over three-quarters of carriers view accessorial surcharges as crucial to their financial well-being.
With this knowledge, you'll be better equipped to develop shipping cost strategies that work for your 3PL. You’ll also have more information to use when negotiating rates with carriers and shipping partners.
General Rate Increases are a reality of the shipping industry and have the ability to impact all players involved, including 3PLs. These increases are a direct result of rising costs across the supply chain, such as fuel, insurance, wages, raw materials, and other operational expenses.
Carriers can pass on these costs to shippers through an increase in rates. These GRIs are typically announced in October-November, providing carriers with time to adjust their base rates accordingly. While these increases may seem small, hovering around 4-6%, they can significantly hike carrier base rates for 3PLs.
Here are the current increases for the top three carriers:
‍UPS General Rate Increase 2023
‍Average GRI increase at UPS: 6.9%
Effective from: December 27, 2022.
‍FedEx General Rate Increase 2023
‍Average GRI increase at FedEx: 6.7%
Effective from: January 2nd, 2023
‍USPS General Rate Increases 2023
‍Average GRI increase: 5.5%
Effective from: January 22, 2023
As the logistics industry continues to evolve, so do the complexities of managing accessorial charges and other fees. Accessorials can be a significant expense for 3PLs, but there is one advantage to these fees: they are usually negotiable, and the key to successful negotiation is understanding your surcharges.
You can leverage this information by knowing the percentage of these fees in relation to your total volumes. Carriers are more likely to be receptive to your proposal if you have done your homework and can present a clear case for why the fees should be adjusted. Regularly auditing shipping bills and disputing errors or overcharges can help recover unnecessary costs and improve carrier accountability.
Our Invoice Analysis tool provides a comprehensive overview of your UPS expenses. By importing your data and using our template, you can quickly identify where your money is being spent. Our tool breaks down charges into a clear and concise format, highlighting the fees that are most impactful to your bottom line. Say goodbye to hidden fees that drain your wallet - click the link above to make more informed decisions.
Carriers use surcharges to ensure that their volume remains manageable. Although robots and software have automated certain processes, some aspects of shipping still require manual labor. For example, when carriers must handle large packages that won't fit into an automated sortation process, they implement oversize charges to offset the additional labor costs.
During peak shipping seasons, carriers also take on seasonal labor to sustain their service standards and manage their increased workload. By understanding the common surcharges shipping carriers impose, you can take proactive measures to minimize your shipping costs. Some common surcharges by carriers are:
ShipHero WMS offers live rate shopping, so you won't have to spend time figuring out which carrier is the most cost-effective for each shipment. Comparing and selecting carriers based on their rates, transit times, service levels, and surcharges can help reduce your shipping costs. Access to real-time rates will give you the information you need to make the smartest possible shipping decisions every time.
Dimensional weight, or DIM weight, is the formula carriers use to determine shipping costs by factoring in the size of a package. Lightweight and compact packaging can save on dimensional weight charges and transportation costs. But those who ship relatively light items in large boxes may end up paying more than expected due to this pricing model.
Peak season and demand surcharges are additional fees carriers add to their base shipping rates to cover the increased operating costs. Typically, these surcharges come in the form of flat fees per package and may last for a fixed period or until further notice.
These peak season surcharges can hit your P&L twice; once when receiving inventory for the season and two when shipping parcels to customers. One way to avoid extra peak season costs is to use accurate demand planning. Demand planning will help you determine which products you need and where to send them to maximize your distribution strategy and optimize shipping costs. You can avoid peak season charges by ordering your inventory well before the typical peak season time frame (typically October-January).
Demand forecasting can also help you determine areas in the country where your products are most likely to be shipped - by moving products closer to these destinations, you’ll be able to cut down on transit times, fuel costs, and other transportation expenses, which includes surcharges.
Investigating accessorial charges is crucial to forecast your total shipping expenses accurately. 3PLs should take the following strategies into account:
By thoroughly understanding and addressing these surcharges, you can better manage your overall shipping expenses and utilize shipping cost strategies to maximize your budget.
As we close our discussion on outbound shipping, it's vital to understand that it's not just the base rates determining the overall shipping costs. Here are the key takeaways when you’re estimating your outbound shipping costs.
When you begin negotiations, carriers will present any initial rate card with base shipping rates. However, those rates don’t tell the whole story. Ask about accessorial fees and how you can best avoid paying extra.
Pull reports that outline all the shipping costs for a set time frame (a quarter or six months) and take a closer look. Analyze these charges and ask your carriers for itemized bills if anything looks off. While this is time-consuming, understanding what you're paying and why is the only way to ensure you’re not being overcharged. This data can also help you when your shipping contracts come up for renewal.
It’s important to order your inventory for peak season early. This is the best way to avoid paying peak surcharges twice, once when receiving inventory and again when sending individual orders to customers.
Knowing the common surcharges by carrier and utilizing shipping cost strategies can help you save money in the long run. By taking the time to analyze your shipping costs and strategizing ways to reduce expenses, you can ensure that your business is operating as efficiently as possible.
ShipHero provides a plethora of tools and information to help you find the carrier that is right for you. With the use of our analytics and customized dashboard, you can shop real-time shipping rates to help you comprehend the total summation of your shipping fees, helping you stay informed and maintain complete control over the economics of your 3PL.
About ShipHero: We make it simple for you to deliver your eCommerce. Our software helps you run your warehouse, and our outsourced shipping solutions eliminate the hassle of getting your products to your customers. With thousands of brands and 3PLs relying on us daily, we’re here to help with all your logistics needs.
*Stats provided by Coyote Logistics*
In the competitive landscape of warehouse management systems, two standout solutions have garnered attention for their robust features and capabilities: ShipHero and Extensiv (formerly known as 3PL Central).
This blog will delve into a detailed comparison of these platforms, introduce their distinct characteristics and differences, and describe why one may be the perfect fit for your business.
If you are an eCommerce company or 3PL looking for the best warehouse management solution, ShipHero fits the bill. They offer a transparent pricing model with a simple monthly subscription and no contracts. Many clients have cited their intuitive, user-friendly interface as a key selling point. Some have said they can get new pickers up and running in 10 minutes because the software’s mobile app is so easy to use.
ShipHero also provides comprehensive onboarding with weekly calls to manage the transition to their platform and an exhaustive database of how-to and help articles in their Knowledge Base. Their customer service team is mentioned in reviews and case studies as one of the best in the industry. They recently launched ShipHero Academy, a clients-only walk-through of common processes and procedures via video instruction. Â
ShipHero provides a comprehensive WMS that meets all the needs of 3PLs and brands, making a huge impact in the DTC/eCommerce industry. Their all-in-one pricing gives you the complete suite of WMS features and offers the onboarding support necessary to make your transition to the platform successful.
Extensiv’s Warehouse Manager works best with other solutions, such as the Order Manager, Integration Manager, and Network Manager modules. It also offers a 3PL Warehouse Manager designed specifically for third-party logistics providers.
Extensiv is most known for its comprehensive library of tools and resources. If you need help with the software, you can connect with employees and other Warehouse Manager Community users. Alternatively, check out the Warehouse Manager University and Help Center for detailed instructions, training videos, guides, and best practices for 3PL.
Extensiv's Warehouse Manager suits small businesses, startups, and those seeking customizable solutions tailored to specific needs.
When managing your warehouse operations, making an informed choice is essential. ShipHero and Extensiv are strong contenders, but understanding their differences is crucial.
ShipHero: ShipHero takes an all-in-one approach, offering a comprehensive warehouse management system that seamlessly covers various aspects of your operations.
‍Extensiv: In contrast, Extensiv follows a modular approach, allowing for customization but potentially resulting in higher costs as you add different features.
ShipHero: Boasts an intuitive and user-friendly interface, ensuring a quick onboarding process and making it accessible to new users.
‍Extensiv: While customizable, Extensiv may require more time for onboarding and training, especially if you opt for a highly tailored setup.
ShipHero: Provides comprehensive onboarding, a rich knowledge base, and responsive customer service
.Extensiv: Offers a robust library of tools and resources, including an active user community for assistance.
ShipHero: Designed to streamline order fulfillment, facilitate real-time inventory management, and offer efficient reporting capabilities.
‍Extensiv: Primarily oriented toward in-house fulfillment and inventory management, which might not be as streamlined for certain 3PL needs.
ShipHero: Versatile solution suitable for businesses of all sizes, including 3PL providers, ensuring scalability as your operations grow.
‍Extensiv: Better suited for small businesses and startups, offering customization options for specific requirements.
According to G2, an independent software and technology review site, ShipHero’s overall satisfaction score is 91.9 compared to Extensiv’s 28.6. Additionally, ShipHero beat Extensiv head-to-head in categories including support quality, user satisfaction, and ease of collaboration.
ShipHero is the go-to solution for businesses and 3PL providers seeking a vast integration ecosystem. Whether you're a medium-sized business scaling up or a large enterprise streamlining operations, ShipHero equips you with the essential tools you need.
ShipHero delivers seamless order fulfillment, real-time inventory management, and exceptional customer support. Their transparent pricing and global reach make it the perfect choice for optimizing operations and scaling effectively.
Those who should use Extensiv’s Warehouse Manager include small businesses and start-ups, as it doesn’t scale as well at the enterprise level. DTC companies currently using multiple integrations to meet their needs and not looking to streamline their operations might find it easier to use Extensiv’s modular approach to warehouse management.
ShipHero has emerged as powerful inventory management and shipping software, offering seamless integration with storefronts and partners for medium-sized businesses, 3PL providers, and enterprise clients. On the other hand, Extensiv's Warehouse Manager primarily targets in-house fulfillment and inventory management.
One of the top warehouse management software available today, ShipHero, compares well to alternatives such as 3PL Central’s Warehouse Manager.
ShipHero’s Warehouse Management System is a one-stop shop with all the features you need to fulfill more orders in less time. Built-in features like inventory management flag your team to ensure inventory levels meet your customer needs, and native returns management makes it easy for your warehouse to process any returns.
As a 3PL WMS provider, ShipHero provides additional 3PL specific tools, like client portal access and specialized billing, to make it even easier for 3PLs to get their work done and paid.
Extensiv’s 3PL Warehouse Manager is a cloud-based warehouse management system designed specifically for 3PL companies. Its features allow for control over the picking, packing, shipping process, billing, customer management, inventory, data analytics, and reports.
While choosing 3PL software, you should consider the following factors:
ShipHero offers an end-to-end Warehouse Management Software solution that combines people, technology, and processes to make running an eCommerce warehouse efficient and cost-effective. They also have a full-service fulfillment solution for clients looking to offload their order fulfillment and inventory management tasks. Their nine owned and operated warehouses run on its proprietary WMS, making testing new features easy and providing fast resolution to any hiccups.
ShipHero and Logiwa are popular names in the Warehouse Management Software (WMS) space. Keep reading to compare both companies’ offerings, pros and cons, and how well ShipHero performs as an alternative to Logiwa.
ShipHero is a WMS provider known for its end-to-end solution that covers every aspect of managing an eCommerce warehouse. It offers tools for order fulfillment, inventory management and sales forecasting, making it a comprehensive solution for eCommerce businesses.
ShipHero is the go-to choice for DTC brands and 3PLs seeking advanced features like sales forecasting, end-to-end control over warehouse operations, an extensive library of available integrations, and an open API. It's highly adaptable and transparent in pricing.
Logiwa is a cloud-based WMS provider known for its accessibility, tailored plans, and focus on digital warehousing. It offers solutions for order fulfillment, inventory management, and efficiency optimization.
The key difference between Logiwa and ShipHero is the former’s Android-compatible mobile app. Objectively, ShipHero is a more complete WMS solution than Logiwa and provides a wide option covering all warehouse management aspects.
In the competitive world of Warehouse Management Software, ShipHero and Logiwa emerge as top contenders.
While both streamline warehouse operations, a closer look reveals ShipHero as the superior choice for many businesses.
ShipHero: ShipHero excels at providing end-to-end control and visibility. Users can monitor stock levels, optimize picking routes, and even receive AI-driven packaging recommendations. This holistic approach empowers decision-making and enhances overall business performance.
‍Logiwa: Logiwa offers control over warehouse operations but doesn't match ShipHero's comprehensive feature set for visibility and decision support.
ShipHero: With an impressive array of integrations, ShipHero stands out. It seamlessly connects with major eCommerce platforms, shipping carriers, and industry giants like NetSuite and SPS Commerce. This robust integration network ensures smooth data flow, reducing errors and enhancing efficiency.
‍Logiwa: While Logiwa offers integrations, it’s behind ShipHero regarding diversity and breadth. For extensive connectivity with your eCommerce ecosystem, ShipHero takes the lead.
ShipHero: ShipHero goes beyond order fulfillment and inventory management. It equips users with powerful sales forecasting tools, granting valuable insights into future demand. This data-driven approach can lead to improved profits and heightened customer satisfaction.
‍Logiwa: Logiwa primarily focuses on warehouse operations, offering solutions for picking, packing, shipping, and optimization. However, it lacks the sales forecasting feature that ShipHero provides.
eCommerce businesses & 3PLs that want to benefit from automated order fulfillment processes, especially those with complex inventory management needs, should use ShipHero. By centralizing the process, companies can manage multiple sales channels more efficiently and improve customer experience by ensuring accurate and timely deliveries.
ShipHero is a robust solution for eCommerce businesses seeking to streamline their order fulfillment operations, reduce errors, and improve overall efficiency. It is a good choice for companies focusing on providing excellent customer service through accurate and on-time deliveries.
Small- to medium-sized businesses prioritizing optimizing their warehouse operations and supply chain management should use Logiwa. So should companies dealing with high volumes of inventory, multiple warehouses or distribution centers, and a need for real-time visibility into inventory levels and order statuses.
ShipHero specializes in eCommerce order fulfillment and inventory management, while Logiwa focuses on warehouse management and supply chain optimization. ShipHero offers a complete warehouse management solution, while Logiwa provides similar features but focuses more on supply chain optimization.
When it comes to integrations, there’s no contest between ShipHero and Logiwa. ShipHero boasts one of the widest integration networks in the industry, connecting with major names in eCommerce, shipping, logistics, and robotics. You can connect most platforms to the software and instantly sync your data, reducing errors.
While both provide reports on inventory and sales, only ShipHero provides upfront data on potential future demand based on past sales.
Yes, ShipHero offers inventory optimization through its warehouse management software. Some of its inventory management features include cycle count, reorder and replenishment level setting, multi-warehouse allocation and putaway optimization. These help you efficiently track stock levels, manage inventory movement, and improve your warehouses' picking and packing efficiency.
Yes, Logiwa offers eCommerce management through its WMS integrations. It automatically updates your stock levels to prevent understocking and overselling.
ShipHero’s Warehouse Management System has better functionality and more features. Aside from its order fulfillment and inventory management solutions, it offers putaway optimization, automation rules, and detailed sales forecasting tools.
ShipHero and ShipStation are order fulfillment solutions that help businesses quickly get their products to customers for less money. However, each platform's unique approach makes them helpful in different ways.
Keep reading for a detailed breakdown of each platform’s features, pros and cons.
The main difference between these platforms is that ShipHero is a complete order fulfillment and warehouse management solution, while ShipStation is focused primarily on shipping.
ShipStation’s primary selling point is that it simplifies your shipping. It offers shipping discounts and does much of the international delivery legwork. Plus, its branding tools allow you to customize multiple customer touchpoints, such as shipping labels, emails and packing slips.
ShipHero’s Warehouse Management System does all of this and more. It gives you total control and visibility over your warehouses, including pick, pack, and ship. With its wide range of inventory and warehouse management tools, everything from routing orders to optimizing stock locations is more accessible. Plus, ShipHero automatically applies the cheapest shipping option and prints your labels, so there’s no more guesswork.
If you’re deciding between ShipHero and ShipStation for your eCommerce business, you’ll want to know how each stacks up against the other. Below is a comparison of each software based on their features, integrations, customer service and price.
ShipStation offers a few basic order management tools to help you organize your workflow. You can view, allocate, and deallocate stock through its dashboard in real-time. You can also combine split, filter, tag, and edit orders; set stock alerts automatically; and block shipments with insufficient stock.
Orders are printed on labels collected by different workers, who can verify, pick, and pack the correct items. Its return portal makes it easy for customers to initiate a return without contacting you directly.
‍ShipHero’s mobile pick and pack features make it easier to fulfill orders quickly.
‍ShipHero optimizes your picking routes and processing options, reducing the time and energy it takes to collect your orders. The AI software cuts waste and guesswork further with recommendations for the best packaging based on what it learns about your needs and preferences. And the Hero Board, which displays the orders that need to be fulfilled daily, keeps workers on track.
ShipStation uses a paper-based pick system, and labels are printed in batches, so it’s difficult to start work until all labels are printed. ShipHero’s mobile app provides an optimized pick route so workers take fewer steps to fulfill more orders. When you factor in ParcelView and ShipHero’s AI packaging, ShipHero is the clear choice for fulfillment.
ShipStation is primarily a shipping solution, so it doesn’t offer much in terms of warehouse management. Conversely, ShipHero has powerful tools for efficiently running your warehouse.The software can suggest how to store your inventory and implement warehouse best practices such as First-In-First-Out (FIFO). Its Putaway feature is especially useful in keeping track of stock, replenishing inventory levels and creating a more seamless workflow. Other notable features include cycle count, multi-warehouse allocation, kitting and reorder level setting.
ShipStation was not designed to manage a warehouse from receiving to order management to shipping. If you are looking for a complete Warehouse Management System, ShipHero is the answer.
ShipHero and ShipStation connect to popular sales channels like Shopify Plus, Amazon, Etsy and eBay. But ShipHero offers dozens of other integrations, including NetSuite, Loop Returns and more. If you intend to grow your business, more options will help.
Both options integrate with the most common online marketplaces. But ShipHero provides access to the less common ones that the more successful companies have the foresight to use.
ShipStation claims its rate calculator and shipping discounts can save you up to 88% on major carriers like DHL, USPS and Global Post. They say their workers can create shipping labels with your brand on the go and that their software can generate and transmit customs documents for international shipping.
ShipHero works with all the same carriers but automatically applies the best rates and carriers for your shipments in real-time, and they print the cheapest shipping label. You don’t have to waste time and energy choosing a suitable carrier.
ShipHero’s packing functionality includes a shipping rate calculator, weight & box recommendations and additional packing support, including ParcelView. ShipHero is an all-in-one solution that makes shipping labels and rates more affordable.
ShipStation has multiple tracking options. On the business side, you can view tracking links and statuses on the dashboard. Customers can monitor their deliveries via a branded tracking page, emails and SMS notifications.
ShipHero’s integration with Klaviyo provides the same functionality, including opting in for text alerts. Additionally, ShipHero provides standard shipment tracking capabilities via different carrier websites as well, so you can track a package from start to finish.
If all you need is tracking, ShipHero and ShipStation are interchangeable. However, if you’re looking for a more well-rounded solution that includes tracking, ShipHero is the better choice.
You can contact ShipHero through its in-app ticketing system if you have any questions or concerns. Its website also provides free resources, including a blog, knowledge base, help center, FAQs, videos, webinars and a community forum. Email and phone support are also available at a premium.
ShipStation also offers similar omnichannel support and phone support for Platinum plans and up. The customer service team is available from 8 AM to 8 PM CT, Mondays to Fridays. It also provides access to ShipStation University, an online database of courses on the platform.
Both ShipStation and ShipHero offer free, hands-on onboarding and setup services.
Since both platforms offer some support at no charge and others at a premium, they are pretty even in this area, but ShipHero’s team has the receipts for being helpful and attentive.
ShipHero has been named the leader by G2, an independent review site that measures the best software and technology across various industries, including Warehouse Management Systems and Shipping. ShipHero was named the #1 WMS for Small Business, the #1 in the Most Implementable WMS and achieved lead status in 5 other categories for Summer 2023.
During the same period, ShipStation was named a momentum leader in the shipping industry.
Order and shipping management solutions like ShipHero and ShipStation can make fulfilling customer orders easier, faster and cheaper. Both can help you keep track of inventory, improve picking and packing efficiency and get better deals on shipping. But there are a few key differences between them.
As an end-to-end warehouse management solution, ShipHero compares well to ShipStation’s shipping-focused software. While both ShipHero and ShipStation have order management and fulfillment capabilities, ShipHero also helps you stay on top of your warehouse operations.
ShipHero’s software is prepped for high-volume businesses out of the gate. In contrast, you need to upgrade your plan with ShipStation to accommodate more orders and users.
Because of this, ShipHero is best for eCommerce businesses, 3PL providers and high-volume brands that need software that meets their needs. And with multi-warehouse support, it’s also great for companies that stock inventory at different locations.
If you’re looking for a shipping label printer, ShipStation works. If you’re looking for a complete warehouse management solution that saves you money on shipping and increases warehouse efficiency by at least 30%, ShipHero is the right choice.
ShipHero works by sending orders from your storefront to your warehouses and assisting in picking, packing, and shipping. Here’s the process in three steps:
ShipStation collects your orders in a single dashboard and calculates the best rates and shipping options. It automatically assigns orders to workers and enables on-the-go scanning, improving efficiency and accuracy.
If you're in the warehouse management software (WMS) market, you might be weighing the pros and cons of ShipHero and Mintsoft. To make an informed decision, keep reading to explore the features and benefits of each provider and see which one fits your business needs.
ShipHero offers robust warehouse management software, often named as the top option in the market by third-party reviewers like G2. With features like inventory management, sales reporting, and picker and packer efficiency tracking, their WMS streamlines warehouse operations as effortless, one-click integrations for order and return management with major eCommerce platforms.
In addition to WMS, ShipHero offers end-to-end eCommerce fulfillment services, using nine fulfillment centers across North America for timely product delivery. You can simply send your products to a ShipHero warehouse, and they take it from there.
ShipHero’s powerful Warehouse Management Software streamlines warehouse operations, integrates with major eCommerce platforms, and offers automation features for faster processing. Businesses can rely on ShipHero to manage their inventory, orders, and shipping, making it a convenient and efficient choice for eCommerce operations.
Mintsoft is a cloud-based order fulfillment software designed to assist eCommerce businesses in meeting customers' demands across multiple sales channels.
Based in the UK, Mintsoft offers over 60 integrations with online shopping platforms and more than 80 courier integrations, making it compatible with many partners. With its automation capabilities, Mintsoft provides real-time visibility and traceability of inventory that can be accessed from any location.
Mintsoft's strength is its automation capability that enhances order fulfillment accuracy and efficiency. It also provides real-time visibility into inventory and traceability from anywhere, helping businesses manage their operations more effectively.
ShipHero and Mintsoft offer similar functionalities such as inventory management, warehouse management, order processing, and fulfillment. However, ShipHero excels in extensive integrations, sales forecasting, and end-to-end control. Mintsoft distinguishes itself by utilizing efficient warehouse space and centralized order processing. These two solutions will ultimately depend on your specific business requirements and priorities.
ShipHero: Its strengths lie in its extensive integrations, enabling seamless synchronization of inventory data with various eCommerce platforms and shipping carriers.‍
Mintsoft: They focus on warehouse space optimization, making it suitable for businesses looking to maximize space efficiency.
ShipHero: They stand out with an extensive integration network, empowering businesses with seamless connectivity to eCommerce platforms, shipping couriers, and industry leaders.
‍Mintsoft: Their warehouse management tools optimize space utilization and offer real-time reports.
ShipHero: They streamline order processing and fulfillment with automation rules for faster picking and packing. ShipHero’s extensive integration ecosystem simplifies order processing by connecting seamlessly with various eCommerce platforms, streamlining the entire order fulfillment process.
‍Mintsoft: They focus on centralized order processing and a user-friendly order management tool that may appeal to businesses with high-order volume scenarios.
ShipHero: Their strength is in their diversity and breadth of integrations, ensuring smooth data flow across the eCommerce ecosystem.
‍Mintsoft: While Mintsoft provides integrations, it will need to expand its integration ecosystem to match ShipHero's connectivity options.
ShipHero is an excellent choice for businesses that value smooth integration with eCommerce platforms and shipping carriers, and it’s particularly useful for those who require advanced features such as sales forecasting to enhance their inventory management.
If you need a comprehensive solution that provides complete control and transparency over your warehouse operations, from stock monitoring to packaging recommendations, ShipHero is the perfect fit for your business.
Highly adaptable and priced transparently, ShipHero is the preferred choice for businesses seeking extensive eCommerce integrations, advanced features like sales forecasting, and end-to-end control over their warehouse operations.
Mintsoft presents a viable option for businesses seeking a warehouse management system that can effectively optimize space utilization and centralize order processing. Those looking to streamline operations across particular sales channels can benefit from Mintsoft's integration options.
Mintsoft is a warehouse management system focusing on specific features like warehouse space optimization and centralized order processing. However, compared to ShipHero, some might perceive it as offering relatively less value. While Mintsoft provides automation capabilities and a range of integrations, its system might face challenges computing all the features together. For businesses seeking a more comprehensive solution with extensive eCommerce integrations, advanced features like sales forecasting, and complete control over warehouse operations, ShipHero could be a better choice, as it offers superior overall value.
ShipHero’s warehouse management software helps you throughout the fulfillment process, from receiving to shipping. It gives you robust order tracking, real-time inventory monitoring, sales reporting, and more.
ShipHero does compare with Mintsoft due to their similar features. However, ShipHero has the edge in the much larger number of integrations it offers and its all-in-one pricing model.
ShipHero has an open API that lets you build solutions and integrations based on ShipHero’s platform.
ecomspaces’ search for a solution that could integrate with their 3PL was challenging until they found ShipHero. Discover how this revolutionary end-to-end solution helped ecomspaces offer swift service and satisfy customers.
Founded by Maïré Rosa, ecomspaces is committed to providing business owners with the resources and support they need to succeed in the world of eCommerce. They understand that running an eCommerce business is a complex and multifaceted endeavor.
That's why they offer a one-stop-shop solution that provides all the services and support a business owner could need, all under one roof. From product photography to order fulfillment and international shipping, ecomspaces is the go-to destination for businesses looking to streamline their operations and scale their growth.
“I have a waiting list of clients [now],” Rosa said. “We have 50 right now and are working to bring on more once we have the room and the headcount.”
Training new employees and managing inventory was like navigating a labyrinth for Rosa. Clients could not access their Shopify inventory, and integrations needed to be improved. Everything had to be done manually, which was an incredibly daunting task. It all changed when Rosa had to travel to handle a family emergency in Puerto Rico.
Her phone and laptop were buzzing non-stop as everyone clamored for her attention. This was her breaking point. Then she remembered the ShipHero demo she had seen before. It might have been a little more expensive than what she was using, but clearly, what she was using wasn't working. So, she decided to take the plunge and invest in ShipHero.
Rosa was particularly drawn to the billing automation and customer dashboard. This effective duo simplified processes and saved her valuable time, allowing her to focus on growth. Setting up everything only took a week, further enhancing her experience.
“Billing was a nightmare before. Now, it’s so much easier.” - Maïré Rosa.
Ecomspaces struggled with the tedious tasks of answering questions and putting out fires. That was until they got ShipHero's WMS up and running in their facility. With the software in place, ecomspaces was able to provide an unprecedented level of visibility to their clients, freeing up Rosa's time to focus on growing her business. Rosa’s clients and customers could manage their accounts without constantly contacting her for support. With ShipHero, she had found the perfect solution to keep her business running smoothly.
ShipHero's end-to-end solution has proven perfect for 3PLs like Rosa's, with special features tailored to manage clients efficiently. Now, Rosa reports that ecomspaces has been enjoying incredible growth thanks to the benefits of ShipHero's system, including allowing clients to use their shipping accounts and manage cash flow more effectively. No wonder more companies are turning to ShipHero to streamline operations and drive growth.
“We went from shipping less than 100 orders a day to shipping up to 1,000 orders a day (thanks to bulk ship!).” - Maïré Rosa.
Ultimately, there was no question that ShipHero was the perfect solution for Rosa and ecomspaces. With special features tailored to 3PLs, Rosa and her team could move away from navigating a labyrinth and start growing their business. Now, more than ever, business owners can access the resources they need to succeed in eCommerce.
Take advantage of these tools by trying a ShipHero demo today! Investing in your business is the first step toward success.
ShipHero works with 3PLs just like ecomspaces to streamline processes and give them control of their warehouse operations. We’d love to help you do more with your warehouse - contact our team today to sign up for a demo.
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