work orders

Effortless Work Orders

Customizable white label 3PL portal with a user-friendly interface to empower your 3PL customer accounts with self-service capabilities

Inventory list showing Milky Way Galaxy Kit components: Earth, Moon, and Mars with SKU codes, locations, expiration dates, quantities in location, on hand, and pick amounts.

Smart tracking: A streamlined system that can keep track of the work, the hours, the inventory and your time is key to success.

Our tools

How Work Orders works

01

Submit Work Orders

It’s easier than ever for you or your client to submit a work order with as much or as little detail as possible. With ShipHero’s Work Orders feature you can:

  • Submit & monitor Work Orders progress

  • Attach images, videos or documents to provide project details

  • Every step is tracked making it easy to follow-up

  • Submit your unique request with our custom option

Inventory interface showing a Milky Way Galaxy Kit with components The Earth, The Moon, and Mars, each with SKUs, locations, and assign buttons.
Order management interface showing items and configuration with three products listed—Coasters, Gin Glass Buenos Aires, and Malaria Gin—and quantity selectors set to 23 to pick for each.
02

Pre-kit assembly & FBA

See on-hand inventory for the SKUs you need to get your kits assembled. Plus, you can:

  • Input packing and assembly details

  • Track inventory movement in real-time

  • Update the progress, review and assign

03

Increase cash flow

Keep track of all billing for your work orders within ShipHero.

  • Add different rates based on units, hours worked or more

  • Add more than one rate per job to make sure youare compensated for the work

  • Get paid for special projects quicker by billing faster at the end of the project

Screenshot of a timeline with comments and attachments showing order updates and approved work order changes, with an input box to leave a comment and a section for ad-hoc charges.
Why us

Your Ops, Supercharged.

99%+
Shipping Accuracy
"ShipHero is always going to be our number one because they listen, they’re innovative, and they continue to invest in their product."

Courtney Abel, CEO & Founder — Brandfox
3X
Picking Efficiency
30%
Faster Shipping
35%
Reduction in Costs
"ShipHero has helped us scale without worrying about system breakdowns. It’s reliable and gives us peace of mind."

Drew Horner, CEO & Founder — Deliverzen