Do you ever wonder how it all works? Warehouse Management Software is a three-word term for making it easier for eCommerce brands to manage their warehouses and ship to their customers. Check out how ShipHero does it with this quick breakdown of our legacy WMS.
Shipping eCommerce is hard. ShipHero makes it easy. Is your warehouse out of control? Does shipping feel like a never-ending job? With ShipHero’s WMS, you can manage your inventory and your shipping from one easy-to-use interface. And, it’s easy. Step 1, connect your store in a snap. Just a few clicks and you’re ready to start. Step 2, start receiving your products, entering them into inventory and getting them ready to pick. Step 3, automation rules in ShipHero signal your Warehouse team to add special touches that customers love. Add a free gift, include personalization or set a special status. Step 4, as those orders come in, start picking and packing. Single and multi-item batching makes it quicker to pick orders. And cuts down on mis-picks. Step 5, now it’s time to pack! Automation rules can also dictate box sizes, marketing inserts and shipping options with no on-the-spot problem-solving from your warehouse team. Stop for a pic. Take a picture of the package before it’s shipped. ParcelView is ShipHero’s tool that lets you know you shipped the right item in the best shape. It’s time to recognize your heroes! The Heroboard is a great tool for your warehouse team - it displays the pickers and packers on duty and ranks them based on performance. A little friendly competition never hurt anyone. If you want even more visibility into the shipping process check out PostHero! PostHero is a powerful dashboard that showcases the fulfillment process and allows you to track packages across carriers and identify and address fulfillment gaps and opportunities. All of this technology leads to the best possible outcome - getting your customers their orders accurately and on time. It all starts with ShipHero. To find out more about how our Warehouse Management Software can save your warehouse time and money, visit our website and schedule a call with one of our software sales experts. Let’s Get Shipping!

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When CEO Mendel Mangel founded Frankly Fulfillment, he initially viewed ShipHero as a competitor. But after struggling with a legacy WMS that “nickeled and dimed” every step of their growth, he realized that ShipHero’s operator-first background was actually an “astronomical benefit”.In this interview, Mendel shares how making the switch helped them scale from near zero to 65,000 orders a month while eliminating customer churn due to operational errors. He also details how the team utilizes RateShop+ to balance shipping speed against costs, ensuring efficient delivery without sacrificing margins.Watch the video to see how they stopped worrying about software limitations and focused entirely on scaling.

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"ShipHero is the Apple of shipping software." Join us behind the scenes with Mitch Mammoser, COO and Co-Founder of Frost Buddy, to see how they managed a "rocket ship" growth trajectory to nearly $80 million in sales. In this case study, discover how Frost Buddy utilized ShipHero to navigate the challenges of rapid scaling and high-volume fulfillment. Follow their journey to discover:
Watch the full story to see why ShipHero is a "non-negotiable" partner for one of the world's fastest-growing drinkware brands.
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Meet the Packer Performance Dashboard, ShipHero’s latest feature that goes beyond simple pack rates.
📦 Tracks key packing events (Tote Scan, Item Scan, Print Label, Order Complete)
📈 Scores efficiency based on expected vs. actual pack time
⚡ Factors in order complexity & shipment type for real-world accuracy
Your warehouse just got smarter. Ready to optimize labor costs?