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Picture a packer at Peak Season. A box is in front of them, a product in each hand, and somewhere on a cluttered desk there's a mouse they need to find to confirm the order. They look down. They hunt. They click. Then they do it again. Thousands of times a day.
That moment of friction is small. But it is never just one moment. Multiply it across your entire pack line, across an entire shift, and you are looking at a measurable and largely invisible drag on your total throughput.
Tap-to-Pack is a purpose-built hardware controller designed by ShipHero to eliminate digital friction at the packing station. It connects via USB-C, requires no drivers or additional software, and syncs automatically with the ShipHero WMS packing app. This new system is now available at the ShipHero Store.
Instead of navigating a screen with a keyboard and mouse, packers execute every high-frequency command — such as selecting box sizes, printing labels, finalizing orders, flagging exceptions — with a single physical tap on one of eight programmable buttons.
Key specifications:
Most warehouses are running 2026 operations on 1990s peripheral standards. The keyboard and mouse were designed for spreadsheets and emails, not high-volume fulfillment. When used at a packing station, they create three compounding problems:
The problem is not your people. It is the tools you are asking them to use.
Tap-to-Pack introduces a "Rodent-Free" packing standard: a workflow where the packer's hands stay on the product, their eyes stay on the work, and the software fades into the background.
The device guides the packer through two feedback systems:
ShipHero customers running Tap-to-Pack are already seeing a 90% reduction in on-screen interactions and a significant increase in the number of orders packed per hour, without adding headcount or changing their warehouse layout.
One of the hardest challenges in fulfillment is absorbing volume quickly, especially during Peak Season, when temporary staff need to reach target productivity fast.
Because Tap-to-Pack's interface is physical and intuitive, there is almost nothing to teach. Pick up the product, follow the light, tap the button. New packers can reach target productivity in minutes rather than hours.
The system is also modular:
Whether you are a growing DTC brand or a high-volume 3PL, Tap-to-Pack is designed so your hardware never becomes a ceiling on what your team can do.
Tap-to-Pack is a programmable, industrial-grade hardware controller that connects to the ShipHero WMS and allows warehouse packers to execute packing station commands, such as printing labels, selecting boxes, and completing orders. All with a single physical button press, eliminating the need for a keyboard and mouse.
The device connects via USB-C and syncs automatically with the ShipHero WMS packing app. It is a true plug-and-play solution: no drivers, no background software, and no manual configuration required.
Yes. Buttons are configurable for a range of packing actions, including Print Label, Complete Order, Select Box Size, and the Hospital function, which flags a problematic order and keeps the line moving without stopping to resolve it on screen.
The system is fully modular. Connect up to two additional 8-button hubs to the Main Hub for a total of 24 programmable buttons, supporting even the most complex multi-step packing workflows.
Tap-to-Pack devices require ShipHero Packing App v1.0 or higher. The current release is v1.1.0.
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Imagine running a warehouse where orders are picked quickly, inventory is accurate, and all operations run smoothly without any errors or delays. Thanks to Artificial Intelligence, this can now become a reality with ease.
AI is transforming warehouse management by enhancing efficiency, intelligence, and the ability to meet the rapid demands of today’s eCommerce-driven market.
ShipHero is pioneering this revolution with its AI-powered warehouse solutions, setting new industry benchmarks. This article explores ShipHero’s AI Picking feature, highlighting how it’s transforming warehouse management and enhancing operational efficiency.
The integration of AI technologies, including machine learning, robotics, and predictive analytics, is revolutionizing warehouse operations, driving significant improvements in efficiency, accuracy, and overall performance. These innovations are optimizing processes across various areas, from inventory management to order fulfillment. Below are the key benefits of AI in warehouse management.
A combination of AI technologies is shaping smarter warehouse systems to help revolutionize warehouse management.
ShipHero has taken AI integration to the next level with its AI Picking feature, designed to significantly improve warehouse efficiency. This feature automates the picking process, reducing the reliance on manual labor and enhancing productivity in ways that were once thought impossible.
Let’s dive deeper into how ShipHero’s AI Picking works and the advantages it offers.
AI Picking optimizes warehouse operations in two key ways:
The AI Picking feature delivers a wide range of benefits:
The transformative power of AI extends far beyond just picking. AI is also revolutionizing other aspects of warehouse management, driving improvements in operational efficiency, inventory management, and safety.
AI automates tasks, reducing errors and increasing speed. Automated sorting and real-time inventory tracking ensure accuracy, while real-time monitoring helps managers adapt and ensure timely deliveries.
AI plays a vital role in maintaining accurate inventory levels. By leveraging predictive analytics, AI can forecast demand and optimize stock levels, helping warehouses avoid both stockouts and overstock situations. This leads to better inventory management and fewer disruptions in supply chains.
AI-driven systems can monitor warehouse conditions to ensure safety and compliance with industry regulations. These systems can analyze warehouse data and predict potential hazards before they occur, proactively reducing risks and ensuring a safer working environment.
AI technologies are playing a transformative role in the supply chain and logistics sectors by improving efficiency, reducing costs, and enhancing decision-making.
These intelligent systems effortlessly manage supply chain processes by using data to optimize operations, predict trends, and automate routine tasks. This ultimately reshapes everything, from how goods are moved to stored and delivered.
The future of warehouse management looks promising with greater automation and efficiency, but future warehouse digitization brings challenges, such as high upfront costs and the need for skilled personnel.
AI-powered drones, autonomous robots, and IoT integration are smart warehouse technologies that are revolutionizing warehouse operations. Drones will deliver goods quickly, while robots automate sorting and transportation, thereby reducing the need for manual labor.
IoT and AI integration will enable real-time monitoring and optimization of operations. Smart technology in warehouses is leading to fully automated systems that are faster, scalable, and need minimal human input.
While AI offers immense benefits, businesses must also consider certain challenges. High initial investments in AI technology, data security concerns, and the need for skilled personnel are just a few of the hurdles that must be addressed.
However, with a strategic approach, companies can eliminate the challenges and embrace AI’s full potential to boost accuracy in picking and improve overall warehouse operations.
AI minimizes error by automating tasks like inventory tracking, order picking, and sorting, ensuring greater accuracy and efficiency.
Yes, AI-driven predictive analytics can predict demand, track inventory levels, and improve supply chain efficiency by forecasting needs with greater accuracy to help businesses stay ahead of trends and market fluctuations.
AI solutions are becoming more cost-effective thanks to cloud-based services and subscription pricing models. These options make AI technology more accessible to small businesses, allowing them to take advantage of its benefits without large upfront costs.
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When pallets roll in and loading docks buzz, your warehouse’s receiving process becomes the gatekeeper of inventory accuracy. And if that gate isn’t well-guarded with structure, speed, and oversight, errors slip in.
A mislabeled item here, a damaged shipment there, and suddenly your warehouse faces stock discrepancies, late order fulfillment, or even lost customers.
A warehouse receiving process checklist streamlines receiving operations and ensures compliance across teams, regardless of who’s on shift.
A warehouse receiving process checklist ensures every shipment that enters your facility is properly documented, inspected, and integrated into your inventory system.
Unlike ad hoc or verbal processes, this structured document verifies product condition upon arrival, checks against purchase orders to confirm accuracy, and documents all inspections for future reference.
However, ShipHero’s digital platform already seamlessly integrates this checklist into your system, automating the tracking of goods from the moment they arrive.
Because it captures critical shipment details, a receiving checklist can double as a warehouse audit checklist sample, especially when preparing for performance reviews or inventory audits.
If you’re looking for ways to improve accuracy and accountability, learning how to audit your warehouse with a structured receiving checklist is a great place to start.
Receiving Checklist Sample 1 Â Â Â Â Â
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A well-structured warehouse receiving process checklist is crucial for ensuring accurate and efficient inventory management. Including the mentioned key components helps streamline the process, reduces errors, and enhances overall warehouse performance.
Here’s what you must include in your checklist to maintain control and accountability:
This anchors the entire inspection. By referencing the purchase order (PO) number, warehouse teams can verify the received goods against the original order, ensuring the correct items and quantities are delivered.
Having the supplier’s full details improves accountability. If there’s a delivery issue, this info helps your team evaluate supplier performance and speed up resolution.
Timestamping each delivery helps you review delivery schedules, track shipment delays, and identify potential gaps in receiving coverage.
Here, staff will assess damage or discrepancies, confirm specifications (e.g., size, color), take photos if needed, and record all inspections in case of claims or audits. An effective inventory audit checklist incorporates these inspection protocols to ensure accuracy from the moment goods arrive.
Listing the material name (e.g., product name, SKU, or description) prevents mix-ups during inventory allocation and ensures all items are accounted for. This also helps your Warehouse Management System (WMS) update stock records correctly.
Identifying who delivered and who received the shipment establishes accountability, helps resolve disputes over damaged or missing items, and ensures proper handoff records.
Maintaining proper documentation, such as packing slips, invoices, and bills of lading, facilitates order reconciliation and supports formal audits and record keeping.
A single receiving error often ripples through the entire warehouse. A structured receiving checklist breaks this cycle by establishing clear protocols that coordinate with supply chain operations and create accountability at every step. It drives big improvements in:
This plays out in real operations. A mid-sized clothing retailer had ongoing issues with stock discrepancies during receipt. However, implementing a standardized receiving checklist significantly reduced the number of missing items and stock inaccuracies.
Employees also appreciated having clear instructions to follow, which reduced confusion and helped maintain a smoother workflow during peak delivery periods.
Before drafting your checklist, take a closer look at your existing receiving workflow. Next, identify any inefficiencies and pinpoint areas that could benefit from more structure and consistency.
Choose the data points you’ll need based on your warehouse flow, system integration, and team size. Include only what’s necessary to document key handoff moments.
You can go with paper, but digital formats (via tablets or mobile apps) are easier to scale. Software-based checklists can instantly update records and integrate with your WMS.
Use inventory management platforms or cloud-based tools to build your checklist. For example, ShipHero’s template system allows you to configure fields, set mandatory requirements, and establish workflow rules that guide staff through the receiving process. This makes sure every receiving action is consistent and auditable.
Train staff to make sure every team member follows standardized procedures. This minimizes human error, especially for new or seasonal workers.
Roll out the checklist during a test period. Assign clear roles (e.g., receiver, inspector), gather feedback, and then launch warehouse-wide. Revisit and refine it quarterly to keep up with operational changes.
Your warehouse receiving checklist works even better when paired with these best practices:
Spacing out deliveries helps reduce bottlenecks and allows teams sufficient time to track inventory levels accurately. It also allows for more accurate inspections.
Keep receiving areas clutter-free and near the entrance. This shortens the time it takes to organize storage locations after goods are received.
Invest in equipment such as barcode scanners, conveyors, or forklifts to speed up receiving operations, especially during peak seasons.
Don’t let broken items enter inventory. Flag them, document the issue, and notify procurement so the issue can be escalated quickly.
By leveraging real-time inventory tracking and barcode scanning, you can eliminate the need for manual checklists, ensuring that every received item is accurately logged. ShipHero automates the entire receiving workflow, reducing human errors and speeding up the process.
Customizable receiving workflows allow you to tailor the system to your warehouse’s specific needs, eliminating the need for paper-based checklists. Improve efficiency, accuracy, and consistency, all with ShipHero’s advanced automation tools.
At least annually, or anytime your business introduces a new product line, supplier, or technology upgrades.
Absolutely. Cross-training builds flexibility, enabling teams to cover for absences and maintain efficiency even during peak periods or periods of high turnover.
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One missed check can cost you thousands of dollars. You may have a damaged pallet, a missing fire extinguisher, or a skipped safety step that can put your team at risk.
Warehouse daily checklists serve as a pilot’s pre-flight checklist. Before takeoff, every switch, lever, and system is checked. Why? Because skipping one step can lead to serious problems. The same goes for your warehouse.
Without a solid checklist, you risk delays, missed shipments, or worse, accidents and safety violations. A checklist ensures your team follows the right procedures and nothing falls through the cracks.
Here’s everything you need to include in a warehouse daily checklist, its definition, and templates you could use to get started fast.
A warehouse daily checklist is a structured form that helps warehouse staff systematically inspect, verify, and record essential tasks on a daily basis. It covers all the daily to-dos that keep your warehouse operations running smoothly and safely, such as inventory tracking and forklift inspections.
The warehousing and storage industry reported an injury rate of 4.8 per 100 full-time workers, nearly double the national average of 2.7. Following a daily warehouse checklist ensures the right procedures and safety protocols are followed and nothing important gets missed.
A great warehouse daily checklist supports the safety of your warehouse, reduces errors, and keeps your workflow on point. Here’s how to make a checklist that your warehouse workers will actually use and benefit from.
Every component of your checklist ensures your facility, staff, and inventory remain safe, compliant, and productive.
Common components include:
Instructions should be clear and structured to help your team move through inspections efficiently and consistently.
Your daily warehouse checklist doesn’t have to be very detailed and complicated. It needs to be thorough, practical, and easy to follow.
Here’s how to build a great one:
When your checklist comprehensively details the tasks in a concise manner, it becomes a tool that delivers massive impact. This ensures your warehouse operations run smoothly, safely, and efficiently.
Ready to skip the setup and just get started? Feel free to copy our Warehouse Daily Checklist Template to your Google Docs or Microsoft Word document. It’s accessible, user-friendly, and 100% customizable to your needs.
Simply plug in your specific details, and you’re set. It’s built to save time, support compliance, and help you manage your daily workflow like a pro.
ShipHero’s Warehouse Management System (WMS) boosts warehouse efficiency by automating key processes like inventory tracking, order picking, and shipping. By streamlining these workflows, it reduces manual labor, minimizing errors and delays.
The system’s real-time data updates allow staff to make quick, informed decisions, improving overall productivity. Customizable features enable businesses to adapt ShipHero to their specific operational needs, further enhancing efficiency. With ShipHero, warehouses can achieve faster turnaround times, reduced costs, and improved accuracy.
Review a warehouse daily checklist, weekly, or monthly to maintain accuracy and relevance. Frequent reviews help align the checklist with workflow changes, new safety protocols, or operational updates.
Yes, you can customize a warehouse daily checklist template. Most templates are designed to be modified based on team size, warehouse layout, and operational goals. Customization improves relevance and usability across different warehouse environments.
Yes, basic instruction and simple training on how to use the checklist ensure employees understand how to follow the checklist, report issues, and meet safety or performance standards. Training improves consistency and accountability across shifts.
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Aaron Rubin is a longtime veteran of ecommerce. His growing annoyance with the shipping costs related to his business drove him to create ShipHero, a remote company that offers outsourced ecommerce fulfillment services and warehouse management software to other ecommerce businesses.
Recently, more than 1 in every 200 ecommerce packages delivered in America were shipped through ShipHero.‍
Aaron was interviewed on the Tropical MBA Podcast, discussing how his first ecommerce business nearly went bankrupt, how a need to “scratch his own itch” led to the creation of ShipHero, and offered his take on where the ecommerce industry is headed in the future.‍
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[embed]https://www.youtube.com/watch?v=qrfYPK_aLuc[/embed]Hello, Nicholas here!It isn’t easy to ship lots of orders correctly from a warehouse. When shipping orders, the items need to be picked first before putting them into a package and printing that shipping label. This is a complete guide on how to use the ShipHero Mobile app to pick many orders, using the single-item batch feature. The app figures out the pick list, optimizes the picking route and confirms items that are picked by scanning the product barcode and placed into a single tote ready for the packer to ship.ShipHero provides industry-leading warehouse management software for ecommerce, and outsourced shipping if you’re hands-off. We make sure over 4,000 brands and 3PLs the world over deliver ecommerce every day.
Dearly Beloved,We are gathered here today to honor the memory of our dear friend, Black Friday, or as her best friends affectionately called her, B.F.
Hear ye, Black Friday was a good Friday, surely not as good as Good Friday, but close. Nay, who could forget how Black Friday enticed all of the stuffed and happy Thanksgivingites to venture from their eating dens into the shoppe world, so that they may purchase holiday tokens and trinkets for their loved ones. She will truly be remembered as a barranger of holiday spirit and- what?She’s… She’s just quarantined?!… But, CNN said so. They weren’t SURE? I had all this stuff prepared, unbelievable.
So, is Black Friday actually deceased like everyone predicted, or is she quarantined? What does the coroner have to say about the data?
For the sake of uniformity, and to get a bit nostalgic, let’s level-set on what Black Friday is/was.
Black Friday is the Friday after Thanksgiving and has been regarded as the beginning of the United States Christmas shopping season since 1952, with 30% of all shopping occurring between Black Friday and Christmas.
Since the rise of ecommerce, Black Friday has been widely regarded as the brick-and-mortar holiday, physically getting off your rump to purchase items, while Cyber Monday was the “celebration” of online sales.
To combat the hordes of rambunctious shoppers that would flock the stores every year, retail stores started opening earlier and earlier, even into Thanksgiving day. As such, retail stores in 2019 saw a 6.2% decrease in day-of Black Friday traffic with a 2.3% increase in Thanksgiving day traffic, hinting to a possibility that the Black Friday tradition may soon become obsolete.
Even way back in 2019, shoppers were becoming disillusioned with the Black Friday horror stories, avoiding the trampling crowds and opting to shop from the safety of their home. That may in part explain why Black Friday 2019 consumer spending hit a record $7.4 billion online.
Heading into 2020, experts and projections seemed to predict that this trend would continue, with in-store traffic steadily dwindling while online shopping carried the difference. But nobody could have predicted the actual outcomes.
On Black Friday 2020, U.S. store traffic plummeted by 52% as retailers cut their hours and limited their deals in order to dutifully mitigate large gatherings.
Meanwhile, online shopping on Black Friday increased 21.6% YOY to $9.03 billion. If you’re thinking, a 52% decrease and a 22% increase, that doesn’t add up, well… you’re right.
According to statistics accumulated by Adobe Analytics, the month of November in 2019 reported $142.4 in online revenue, and the predicted online revenue for 2020 was a staggering $189 billion. So what did we actually hit? A mere $100 billion, basically a Jeff Bezos weekend.
People just weren’t in the mood to shop in November 2020… except in the case of Small Business Saturday which enjoyed about a 30% YOY growth, which makes sense because a Google research report this year indicated shoppers’ loyalty to small businesses has increased, as 66% say they plan to shop at local small businesses this holiday season.
So after looking at all these figures, can we definitively say that Black Friday has perished? That just seems so final. So permanent.
Consider this, the reason for Black Friday’s impending obsolescence was that shoppers and retailers alike couldn’t handle the large crowds. To address the problem, retailers didn’t implement a new system or improve their practices, instead they paid people more money to come in on a holiday.
Now may I ask, weren’t retailers recently pressured by a shall-remain-unnamed external force to implement a whole bunch of measures, like curbside pickup, contactless checkout and BOPIS, to avoid crowds altogether and improve the shopping experience?
These new omni-channel methods, while a result of necessity, could prove to be a big advantage when the holiday shopping floodgates open up next year in 2021: A Shop Odyssey.Of course, this is just an optimistic perspective from a Black Friday enthusiast, but it will certainly be interesting to see how retailers employ their newfound capabilities in a post-COVID era of retail.
Of all the mysteries shrouding Black Friday’s possible disappearance, there is still one very clear trend: the push to online sales for retailers.Shopify Plus research data indicates the following trends for BFCM 2020:
Not only that, ShipHero collected the following statistics:
Online orders increased on both Black Friday and Cyber Monday. With the already overwhelmed fulfillment providers like Amazon, UPS and others reporting delays, volume restrictions or stalls in their fulfillment capabilities, more and more retailers are switching to alternative fulfillment providers. ShipHero saw a large growth in new customers, as well as revenue increases at existing customers.As we continue to navigate the most wonderful and turbulent time of the year, ShipHero is here to meet your customers’ demands during the holidays and year-round, with fast and accurate order fulfillment. Find out more here.
With the explosion of e-commerce showing no signs of slowing, retailers are increasingly leaning on the technological capabilities and geographic reach of fulfillment providers to place inventories in position for faster last-mile services.
Retailers are placing a greater emphasis on e-commerce versus brick-and-mortar shopping as consumers continue to show hesitancy to shop in stores amid the COVID-19 pandemic. But that emphasis on e-commerce requires positioning inventory closer to the customer in order to shorten the last-mile. As a result, retailers are turning to fulfillment providers with cloud-based technology capabilities to manage their inventories in real-time.
ShipHero CEO Aaron Rubin was asked about the growing trend in ecommerce fulfillment where companies are attempting to place their inventory closer to their customers.“Retailers will streamline operations, reduce brick-and-mortar presence, and outsource fulfillment to focus on their core service offerings,” Aaron Rubin told JOC.com.He expects a continued shift from brick-and-mortar dependence to an ecommerce-focused model and noted that many bankrupt retailers with physical stores are relaunching as online retailers and ramping up quickly by utilizing ShipHero’s fulfillment network, which currently consists of seven US warehouses. ShipHero’s warehouse management system software is in 500 warehouses at present.Read more here at Joc.com. (registration required)
ShipHero just completed another successful Black Friday and Cyber Monday, helping our SaaS and fulfillment customers meet their holiday order rush.
Cyber Monday volume was up 124.14% year-over-year, more than double that of 2019.
For the Black Friday to Cyber Monday period, average order value was up 15.36% year-over-year, increasing to $91.59 from $79.40 a year ago.
Also, during this period, ShipHero total unit volume increased 104.06% year-over-year. The more than doubling of orders is due to the growth new customers using ShipHero as well as sales increases at existing customers.
ShipHero is here to meet your customers’ demand during the holidays and year-round,  with fast and accurate ecommerce order fulfillment. See what we can do for you here.
We hope everyone had a wonderful Thanksgiving and are at least halfway through filtering your email inbox of the BFCM bombardment! Now, here’s a fun fact: around the same time the first Thanksgiving was held in the 17th century, the subscription business model was also first pioneered by publishers of books and periodicals, where travelling salespeople would go door-to-door to convince readers to sign up for continual editions! At the time, this was viewed as a wild derivation from the traditional business model that favored one-off transactions to instead emphasize recurring transactions and payments. Fast forward to today, as brands have progressively searched for ways to improve their holistic shopping experience and nurture relationships with their customers, it seems that they have figuratively taken a page out of these pioneer’s books and forged the rise of the new Subscription Economy.
The Subscription Economy is the term used to describe the trend of otherwise traditional businesses shifting to a subscription business model, where they offer recurring use or access of their product or service, whether monthly, yearly, seasonal or otherwise, rather than the traditional, one-time transaction. A myriad of prestigious companies have successfully employed this business model such as content streaming services like Netflix or Hulu, fitness centers and gyms, software companies like Dropbox, recurring subscription box companies like BirchBox, and more recently, traditional product companies that typically sell goods on a fixed cadence; for example, GNC for vitamins AKA “Subscribe and Save”.
With the recent introduction of Shopify’s Subscription APIs, online e-commerce brands using Shopify can now offer product subscriptions and completely transform how they engage with their customer base. This type of business model typically produces a long-term contract and relationship with a customer, allowing businesses to offer steep discounts for loyal customers that sign up for pre-determined and scheduled purchases.
Let’s briefly list the benefits of the subscription business model and then discuss how your business can make the shift to offer product or service subscriptions.
For reference, some examples of business models that have successfully employed the subscription model include:
Brands and businesses that have utilized the subscription business model have reported better customer relationships, better aggregate data, and better diversity in product offerings.
Most large companies report that brand new costumes only generate 15 to 25% percent of their revenues, which means that return customers generate the bulk of the revenue. Focusing on return customers and subscribers allows companies to lower the acquisition costs of targeting a new audience, while also cultivating brand loyalty.
As reported by Shopify, modeling and storing subscription data allows merchants to offer benefits like recurring revenue reports on active subscribers, new subscribers, and churned subscribers. This allows your company to better engage with your audience and create targeted content along the customer journey.
Many large brands report developing separate marketing strategies for subscribers and non-subscribers, as well as strategies to convert non-subscribers to subscribers including email campaigns and targeted discounts for subscription and account creation.
Utilizing the subscription model, a single product could be sold in multiple ways, such as selling the good as a one-time purchase as well as a subscription, including bundles or cross-selling. Bundling, cross-selling and subscriptions gives brands the creative freedom to understand how their customers would prefer to engage with their products and services.
Once you have decided to build a subscription model for your business, here are three simple steps to get you on your way!
When shifting to a subscription business model, subscription pricing and incentives are the most important and complex aspect to consider, because it directly drives the three basic growth strategies: acquire new subscribers, increase engagement and revenue per existing customers, and reduce customer turnover. A fixed subscription price can often be counterproductive because it foregoes the plethora of opportunity for flexible and creative pricing strategies.
Many brands choose to develop pricing strategies according to the factors that matter most to their business. For example, if your business aims to optimize quantity of engagement, customize the pricing to incentivize more usage (e.g., unlimited usage deals). Alternatively, if you want to increase your average order quantity, set subscription pricing that pushes subscribers to order in bulk at a set schedule with discounted prices. Finally, if customer loyalty is your desired result, consider developing reward programs or additional “points” for those that choose to subscribe at checkout.
As you can see, the subscription model offers endless opportunities for flexibility and creativity in customer engagement. There are also freemium options, early bird offers, free trials, bundles and more. Consider your business goals and start with a simple pricing tier, then adjust as you learn from your subscribers what they want!
Cultivating strong customer relationships are absolutely essential in the subscription business model. Of course getting new subscribers is important, but in the Subscription Economy the bulk of customer transactions are alterations to active subscriptions like subscription renewals, suspensions, add-ons, upgrades, terminations and more.
As such, brands must provide customers with an intuitive method to manage their accounts throughout the subscription lifecycle. For this reason, Shopify has released a suite of APIs with webhooks to link to your app, thereby giving your subscribers all they need to manage their active subscriptions.
Successful subscription businesses must rely on their automated processes and enterprise-grade systems to scale their subscription models to provide around-the-clock customer support and business continuity. Subscription-based companies, or those that want to start offering subscriptions, absolutely need seamless integrations with commerce systems, payment gateways, as well as fulfillment and logistics companies.
For that reason, warehouse management software companies like ShipHero integrate directly with Shopify to allow your brand to get as creative as possible with your product and service offerings, all while ensuring the reliable fulfillment capabilities that your customers have come to expect.
Not to mention, creating and shipping customized bundles, kits or bulk orders can get complicated and expensive through traditional fulfillment methods. That’s why ShipHero offers BulkShip: an intuitive interface to design preassembled bundles of products, such as a makeup kit you'd buy at CVS, or a more complex bundle that would get assembled at fulfillment. A good example of this could be a clothing subscription, where the customer selects the sizes, and then the kit is assembled, as Nicholas shows in the video link here.
By offering a subscription service, your brand will most likely be selling a variety of items in a variety of ways, so BulkShip allows brand owners to group orders quickly and pick a lot of the same product at once, making the fulfillment process quick and efficient.
Happy holidays from all of us at ShipHero! And if you like our blogs, be sure to Like & Subscribe ;)
ShipHero provides warehouse management software and outsourced ecommerce order fulfillment to over 4,000 brands, processing an annual gross merchandise volume (GMV) of over $5 billion.In an effort to provide useful data to the DTC community during Covid and the rapid changes occurring in our industry, we are sharing some of the broad segment trends from the products on our platform. Here is the data for the week ended November 30, 2020:
Today is Cyber Monday and the holiday rush is in full swing, as shown by the huge increases in volume over prior weeks. The ShipHero team is on it, helping our customers meet the surging demand.More charts available on data.shiphero.com.Do you find this information useful? Let us know! Twitter: @weareshiphero or Email al@shiphero.com.
ShipHero Ecommerce Fulfillment is in high gear as we surpassed our all-time record volume.
Yesterday was our best sales day ever and today will be our second-best ever.
‍Here are the statistics for Black Friday and today, Saturday November 28:
‍Black Friday (as defined by UTC, so starting at 7PM Eastern Thursday) ShipHero orders were up 79% year-over-year.
On Saturday (as defined by UTC, so starting at 7PM Eastern Friday) orders were up 117% year-over-year (more than doubling versus last year).
In addition, on Black Friday, the calendar day, as defined by Eastern Time, ShipHero processed 648,847 orders, up 87% year-over-year. Shopify reported being up 58% YoY for that same period.
As always, ShipHero is here to meet the holiday demand with fast and accurate ecommerce fulfillment. See what we can do for you here.
ShipHero provides warehouse management software and outsourced ecommerce order fulfillment to over 4,000 brands, processing an annual gross merchandise volume (GMV) of over $5 billion.In an effort to provide useful data to the DTC community during Covid and the rapid changes occurring in our industry, we are sharing some of the broad segment trends from the products on our platform. Here is the data for the week ended November 23, 2020:
More charts available on data.shiphero.com.Do you find this information useful? Let us know! Twitter: @weareshiphero or Email al@shiphero.com.
Based on ShipHero’s sales volume, today, November 16, appears to be the unofficial kickoff of the holiday shipping season for DTC brands. It was ShipHero’s busiest shipping day ever. Three of our brands shipped over $1 million of goods today. Total volume was up 14% from last Monday and far eclipsed Cyber Monday of 2019.
ShipHero is here to handle your ecommerce order fulfillment, handling even the busiest days smoothly. Find out more here.
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