We’ve made it easier for your warehouse teams to sort packages into the right shipping containers and help eliminate the issue of “no first scan.” Now all the information you need to get packages to the correct carriers is available via a barcode scan in the mobile app. Available in the app now!
Hello, everyone. Val here at our West Palm Beach warehouse, I'm super excited to share with you our shipping container feature. What this feature allows you to do is sort packages that your Packers have packed into different containers for your carriers. What's great about the shipping container feature is it allows your packers to focus on packing. They pack their package, they put it into a cart like this. No need to sort at the pack station. When this is full, they roll it over to the section and someone with this shipping container on their mobile app, we'll just go through the process and sort for them before it goes out the door. So I'll take you through the process. It's super simple. What you'll do is you'll take in a first package, you'll scan and your tracking number and the mobile app will show you which of these containers to put it in. Then you just scan in your container based on what the app tells you. Drop it in and on to the next one. All sorted and ready to go out the door. When your carriers come, they simply pick up the containers and they are on their way. The shipping containers feature will provide you with the data as well as the peace of mind that your packages do make it to pickup. So give it a try. Let us know what you think and thank you for watching.

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When CEO Mendel Mangel founded Frankly Fulfillment, he initially viewed ShipHero as a competitor. But after struggling with a legacy WMS that “nickeled and dimed” every step of their growth, he realized that ShipHero’s operator-first background was actually an “astronomical benefit”.In this interview, Mendel shares how making the switch helped them scale from near zero to 65,000 orders a month while eliminating customer churn due to operational errors. He also details how the team utilizes RateShop+ to balance shipping speed against costs, ensuring efficient delivery without sacrificing margins.Watch the video to see how they stopped worrying about software limitations and focused entirely on scaling.

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"ShipHero is the Apple of shipping software." Join us behind the scenes with Mitch Mammoser, COO and Co-Founder of Frost Buddy, to see how they managed a "rocket ship" growth trajectory to nearly $80 million in sales. In this case study, discover how Frost Buddy utilized ShipHero to navigate the challenges of rapid scaling and high-volume fulfillment. Follow their journey to discover:
Watch the full story to see why ShipHero is a "non-negotiable" partner for one of the world's fastest-growing drinkware brands.
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Meet the Packer Performance Dashboard, ShipHero’s latest feature that goes beyond simple pack rates.
📦 Tracks key packing events (Tote Scan, Item Scan, Print Label, Order Complete)
📈 Scores efficiency based on expected vs. actual pack time
⚡ Factors in order complexity & shipment type for real-world accuracy
Your warehouse just got smarter. Ready to optimize labor costs?