ShipHero in the news

New Walmart and eBay integrations make ShipHero a Stronger Fulfillment PartnerShipHero is proud to announce that we have recently finalized in-app integrations with both Walmart and eBay. With this new capability, Walmart and eBay customers will find it easier than ever to fulfill and ship orders with ShipHero. Plus, this means better inventory management across all ShipHero clients’ connected stores.How Integration Works for Ecommerce PartnersAny ShipHero Fulfillment client, that is also a Walmart or eBay customer, can now connect their Walmart and eBay stores to ShipHero’s fulfillment solution. By integrating with these two major ecommerce brands, ShipHero is giving its customers more options for how to manage and fulfill orders, as well as allowing their inventory to sync across all of their store connections.The more integrated ShipHero’s customer stores are, the easier it will be to manage inventory, returns and fulfillment. ShipHero believes that these types of partnerships are what allow us to give our customers superpowers – whether it’s managing a warehouse, inventory or fulfillment, ShipHero’s ability to partner with large names that Walmart and eBay make us an invaluable part of the ecommerce space.A New Tool Added to an Already Full ToolkitOver the last year, ShipHero has seen massive growth due to the sharp rise in ecommerce spending and transactions throughout the worst of the COVID-19 pandemic. Through all of that growth, ShipHero has worked to bring valuable and useful tools to new and existing clients to make their ecommerce businesses grow.ShipHero has recently rolled out similar integrations with companies like Fedex and DHL, and is always looking for ways to further expand the capabilities of our fulfillment solutions. ShipHero was founded on the belief that ecommerce fulfillment and warehouse management shouldn’t be so hard … and if it is, we have the superpowers to make it easier.If you’re an existing ShipHero customer, you can contact your Customer Success Manager (CSM) today to find out how ShipHero can help you connect your Walmart and eBay account with ShipHero. Walmart customers may also follow the instructions outlined HERE.If you’re new to ShipHero Fulfillment, please schedule a meeting today with our experts to learn more about how we can help you get your orders picked, packed, and delivered with our fulfillment service. No setup fees, simply pay as you go. ShipHero works to ensure that organizations invest in the solutions that match their needs, to improve productivity, revenue, and success.Click HERE to Schedule a Meeting TodayBe sure to follow ShipHero on Twitter&LinkedIn today to stay up to date with the latest company news.

Logistics and e-commerce company ShipHero next month plans to move into warehouse, roughly four times the size of its current facility at the Golden Triangle Logistics Center in North Las Vegas.

ShipHero Chief Executive Aaron Rubin said the move is happening just over a year after the company opened its first outpost in North Las Vegas.

“We (first) moved in July 1 of last year,” he said. “We basically ran out of space. We’re an e-commerce and logistics company so things are busy.”

The company currently occupies a 50,000-square-foot facility but will be moving into a 200,000-square-foot warehouse at the Golden Triangle, a 127-acre business park that’s still under construction.

Rubin said the company plans to add 100 employees over the next two years at the facility, which would bring its total workforce in the area to about 130 employees.

New York-based ShipHero helps small-to-large firms with e-commerce fulfillment needs as well as offers a cloud-based warehouse management software system.

Last year, it processed more than $5 billion in orders, and clients include Canadian Tire and Universal Music Group.

It also closed $50 million in funding led by Riverwood Capital in June, marking its first institutional investment.

Rubin said expanding ShipHero’s warehouse network to include Las Vegas made sense.

“Vegas has good proximity to Southern and Central California (and) it’s a good workforce,” he said.

Read more at the Las Vegas Review Journal

Riverwood Capital invests in ShipHero to accelerate its product roadmap and consolidate its leadership in helping brands and mid-large merchants with their ecommerce shipping and fulfillment needsNew York, New York – June 23rd, 2021 – ShipHero, the leading e-commerce fulfillment technology and outsourced fulfillment provider, announces today the close of a $50 million round led by high-growth tech investor Riverwood Capital. ShipHero provides a best-in-class warehouse management software-as-a-service platform for companies that want to ship from their own facilities, as well as a next generation outsourced fulfilment service to DTC brands and merchants utilizing ShipHero’s owned and operated facilities. The business ships out of three warehouses strategically located across the US; that number is expected to grow to ten by the end of 2021.ShipHero serves more than 5,000 mid-to-large brands and merchants, including several Fortune 500 customers, and focuses on providing the most efficient and tech-driven solution for its customers to scale their ecommerce operations while delivering a superior shipping and digital experience to their consumers.This primary investment represents ShipHero’s first institutional funding. CEO and Founder Aaron Rubin and his team bootstrapped ShipHero into a leading platform, building a SaaS solution for warehouse management and a highly-efficient and scalable outsourced fulfillment offering. The company now processes over $5 billion of ecommerce gross merchandise volume (GMV) annually, which is more than Shopify at the time of its IPO. In 2020 alone, ShipHero tripled its revenue as the company led the industry in logistics and fulfillment amid growing demand on ecommerce customers.Prior to the investment from Riverwood, ShipHero had avoided taking venture capital or strategic funding. “We have always been focused on long-term impact and on building a solid software-driven and high-quality foundation, and for years staying independent gave us the most flexibility in how we achieve that impact,” says Aaron Rubin, CEO and Founder of ShipHero. “Our market opportunity has expanded significantly, and we have a great opportunity to accelerate our offering to clients as they digitize their businesses. The industry has raised a lot of capital recently and we were approached by high quality investors. Riverwood has a sterling reputation for allowing companies to grow in their own way and has invaluable experience with taking companies public, both of which were very important for us.”ShipHero has built its company with a customer-first approach, continuously rolling out new technology to meet the increasing demands of the ecommerce landscape and is the leading provider of warehouse management solutions and outsourced fulfillment services to Shopify brands as a Shopify Plus partner.ShipHero is loved by its customers with exceptional online reviews and user ratings that are significantly higher than its competitors. “It’s been incredible watching ShipHero grow into the company we are today,” adds Maggie Barnett, COO of ShipHero. “We are entering into an exciting phase with Riverwood Capital and look forward to further expanding our capabilities as the category leader in ecommerce logistics and fulfillment.”“Demand for warehouse management and fulfillment solutions are growing at a significant pace driven by continued online and ecommerce adoption, which was only further accelerated by COVID-related lockdowns,” said Francisco Alvarez-Demalde, Co-Founder and Managing Partner at Riverwood Capital. “Brands, retailers, and merchants need to constantly improve their service and digital experience which mandates a trusted technology and fulfillment partner to ship quickly and efficiently. ShipHero has built an incredible leading platform, combining scalable and flexible software with world class and efficient operations which can ultimately help brands scale ecommerce operations while delivering the best customer service.”“When we first met Aaron, Maggie and the team, we were drawn to their thoughtful, grounded approach to building a high-growth business,” said Joe De Pinho, Principal at Riverwood Capital. “ShipHero punches far above its weight, offering a better solution and winning market share from well-funded competitors. With a Rule of 40 metric in excess of 150%, CAC payback of a few months, a category leading software platform, and strong referrals in place from happy customers, ShipHero has reached its current growth stage and over 200 employees with only $500k in external funding. At ShipHero, the focus has always been about delivering customer satisfaction while building with scalability in mind and we are excited to support their mission to empower e-commerce merchants.”About ShipHeroShipHero is a US based, leading provider of cloud-based e-commerce fulfillment solutions for mid-large shippers. With more than 5,000 customers located around the globe, ShipHero offers online retailers a suite of services ranging from warehouse management software to outsourced fulfillment as a service. Some notable customers include Universal Music Group and Canadian Tire.About RiverwoodRiverwood Capital invests in high-growth companies in the technology and technology-enabled industries. Riverwood offers a unique combination of operational, strategic, technology, and financial insight to portfolio companies that typically need growth capital and expertise to scale on a global basis. The firm seeks to invest in established businesses with a proven technology and business model, and the proper fit in terms of culture and values. Riverwood has offices in Menlo Park, CA; New York, NY; and São Paulo, Brazil. For more information, please visit www.riverwoodcapital.comMedia Inquires: media@shiphero.com

A key component of micro-fulfilment is rethinking the role of the retail store, which now needs to function like a warehouse and bricks-and-mortar shop, says Maggie Barnett, COO of ShipHero, the fulfillment network partner for Shopify. “Some of our large beauty and fashion brands have a prolific real estate footprint, so they want to leverage that — even if people aren’t necessarily visiting those stores at 100 per cent capacity,” Barnett says.

Read more at Vogue Business

When a transaction goes well, gig companies can provide a level of service the parcel giants can’t, according to Aaron Rubin, CEO of e-commerce fulfillment startup ShipHero. He points to the difference in experience. Beyond same-day service, gig startups often offer live tracking and text updates for each order. The delivery workers knock on the door and (pre-COVID) hand orders to customers‚ creating contrast with opaque and sometimes theft-prone deliveries offered by traditional carriers.“You’re starting to see more Amazon packages show up at your door, more Grubhub, Doordash … where it’s this fantastic experience. And that opens your eyes to, well, this is the way the world could be. Why is it not like that?” Rubin said.‍

Read more at Business InsiderRead more at Markets Insider

“From memory, it would take about four of my staff about 4-5 hours to completely fulfill 200 orders. The week we went live with Shiphero we did the same amount in about 2 hours – as of right now, even less.” Jordi Anger, CoFounder of E-Commerce Xpress.

Read more at SavvySME