PEAK SEASON 2024

Get in the Holiday Spirit

We’re here to help you reach your Peak potential.

Isometric illustration of a delivery worker in uniform holding a gift-wrapped package on a light grid background.

Questions about carrier deadlines, surcharge rates, and more?Our Customer Support team is here to help you throughout these exceptionally busy months.

Important Dates

28 NOV

Thanksgiving Day (U.S.)

29 NOV

Black Friday

02 DEC

Cyber Monday

24 DEC

Cyber Monday

25 DEC

Christmas day

25 DEC

Boxing Day (Canada & UK)

31 DEC

New Year’s Eve

01 JAN

New Year’s Day

Carrier Surcharge Rates

With this new feature, any ShipHero client that is looking to ship wholesale can do so with ease.

Score summary of associate Nya Abdallah showing shipments, units, recorded time, and productivity with a performance score of 7.0.
Score summary for Nya Abdallah, Associate, showing shipment and unit counts, recorded times, and productivity percentages across four performance categories with an overall score of 7.0.

Order Deadlines

We recommend communicating these dates to your customers as soon as possible.

  • Standard Orders must be received by November 14 for Thanksgiving delivery

  • Expedited Orders must be received by November 20 for Thanksgiving delivery

  • Standard orders must be received by December 11 for Christmas delivery

  • Expedited orders must be received by December 18 for Christmas delivery

Helpful Videos

Helpful Videos

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October 30, 2025

Introducing ShipHero’s Packer Performance Dashboard

Meet the Packer Performance Dashboard, ShipHero’s latest feature that goes beyond simple pack rates.

📦 Tracks key packing events (Tote Scan, Item Scan, Print Label, Order Complete)
📈 Scores efficiency based on expected vs. actual pack time
⚡ Factors in order complexity & shipment type for real-world accuracy

Your warehouse just got smarter. Ready to optimize labor costs?

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October 30, 2025

Packer Performance Dashboard Feature Walkthrough

In this video, we explore ShipHero’s Packer Performance Dashboard—a powerful tool designed to provide unbiased, data-driven insights into your packing team’s efficiency. Unlike traditional productivity trackers that rely on averages, our dashboard evaluates order complexity, packing time, and individual packer performance to offer a comprehensive understanding of your warehouse operations.

Key Features Covered:
📦 Order Complexity Assessment: Learn how the dashboard differentiates between simple and complex orders, ensuring accurate performance metrics.
📦 Detailed Performance Metrics: Discover how to access real-time data on expected versus actual packing times, along with individual packer rankings.
📦 Data-Driven Decision Making: See how the tool enables fair evaluations, smarter hiring decisions, and effective team management based on factual data.

Join us for this in-depth walkthrough and see how ShipHero’s Packer Performance Dashboard can transform your warehouse efficiency.

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October 30, 2025

Zenergy Chewing Gum Transforms Fulfillment with ShipHero and Ship Apollo

Discover how Rohan Kumar, Founder of The Do More Company, revolutionized fulfillment for Zenergy Chewing Gum using ShipHero and Ship Apollo. From scaling operations across the U.S. and Canada to seamless multi-warehouse management, hear how ShipHero’s tools have been a game-changer!

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