PEAK SEASON 2024

Get in the Holiday Spirit

We’re here to help you reach your Peak potential.

Isometric illustration of a delivery worker in uniform holding a gift-wrapped package on a light grid background.

Questions about carrier deadlines, surcharge rates, and more?Our Customer Support team is here to help you throughout these exceptionally busy months.

Important Dates

28 NOV

Thanksgiving Day (U.S.)

29 NOV

Black Friday

02 DEC

Cyber Monday

24 DEC

Cyber Monday

25 DEC

Christmas day

25 DEC

Boxing Day (Canada & UK)

31 DEC

New Year’s Eve

01 JAN

New Year’s Day

Carrier Surcharge Rates

With this new feature, any ShipHero client that is looking to ship wholesale can do so with ease.

Score summary of associate Nya Abdallah showing shipments, units, recorded time, and productivity with a performance score of 7.0.
Score summary for Nya Abdallah, Associate, showing shipment and unit counts, recorded times, and productivity percentages across four performance categories with an overall score of 7.0.

Order Deadlines

We recommend communicating these dates to your customers as soon as possible.

  • Standard Orders must be received by November 14 for Thanksgiving delivery

  • Expedited Orders must be received by November 20 for Thanksgiving delivery

  • Standard orders must be received by December 11 for Christmas delivery

  • Expedited orders must be received by December 18 for Christmas delivery

Helpful Videos

Helpful Videos

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May 28, 2026

Why I Was Wrong to View ShipHero as a Competitor: Frankly Fulfillment Case Study

Frankly Fulfillment CEO Mendel Mangel once saw ShipHero as a competitor — until switching changed everything. Zero churn, 25,000 orders/month, and new staff onboarded in minutes. Watch the full story.

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April 28, 2026

How Frost Buddy Scaled to $80M with ShipHero

A new ShipHero case study with Mitch Mammoser, COO and Co-Founder of Frost Buddy, exploring how they managed a "rocket ship" growth trajectory to nearly $80 million in sales. Watch to learn why the believe "ShipHero is the Apple of shipping software."

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October 30, 2025

Introducing ShipHero’s Packer Performance Dashboard

Meet the Packer Performance Dashboard, ShipHero’s latest feature that goes beyond simple pack rates. 📦 Tracks key packing events (Tote Scan, Item Scan, Print Label, Order Complete) 📈 Scores efficiency based on expected vs. actual pack time ⚡ Factors in order complexity & shipment type for real-world

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