How Vareya’s Client Onboarding Spree Led to 300% Boom!

Vareya Tripled Their Business With ShipHero

Located in the Netherlands, Vareya B.V. was registered in 2016 and provides European fulfillment from the Netherlands. As the business grew its B2C fulfillment, Vareya knew that its disorganized warehouse management solution wouldn’t allow the growth it wanted. All of these non-integrated systems led to a ton of paperwork, a ton of mistakes and a ton of headaches.

Enter ShipHero. With its fully end-to-end Warehouse Management Software solution, ShipHero was able to migrate all of Vareya’s systems to an all-in-one platform. Instead of using a variety of different software, Vareya could now just look to ShipHero to run its warehouses.

New B2C Business Means New WMS

Vareya B.V. was registered in 2016 and built its B2C business by onboarding smaller clients. When Vareya landed a much larger client, its operations team knew it was past time to make a change.

“Systems were quite separated. One for inventory management, another tool for barcodes/labels and one for systems to connect to stores. Another system for returns,” said Vareya’s operations lead at the time. “Our new client was very large and IT and integrations were quite important to them. So, I knew we would need a better, more streamlined system.”

ShipHero was new to the Netherlands at that time, but once Vareya saw a demo, they were hooked. “I had a call with Yosef and it was all integrated, from A to Z. When a client is onboarded, connecting with the store is plug and play, even the clients can do it, it takes like 5 minutes,” he said. “Everything that we needed was integrated. It was like a system that was built for us.”

Now Onboarding: New Clients Weekly

“Since using ShipHero, we tripled our business. Receiving new leads and new clients daily. They always ask which system we use, and once they see ShipHero, the clients love it,” he said.

Because of ShipHero’s outstanding client support teams and its intuitive system, Vareya can onboard new clients weekly. In fact, Vareya credits ShipHero, especially the ability for clients to create their own accounts in the system, as the reason clients choose Vareya.

Decrease Mistakes, Increase Response Time

Another ShipHero feature that both Vareya and their clients love are the reports. With past systems that didn’t communicate, it was hard for Vareya or their clients to know when an item didn’t ship or when they were running low on specific inventory. This led to unhappy customers and frustrating situations for Vareya.

“Reports in ShipHero can be communicated to clients and clients really appreciate the information,” he said. “With the older system it was easy to miss an out of stock notice or miss an order that didn’t ship. Now, when clients receive notifications about inventory, they can act quickly.”

The Right Partner Sets the Pace

Vareya sees growth on the horizon with ShipHero. “We’ve been an advocate from the beginning, because ShipHero has been so helpful,” he said. The company recently moved into a newer warehouse with more square footage to accommodate the additional business they’re supporting. They have even onboarded a few clients from the U.S. that needed local fulfillment in Europe.

“We see a lot of growth coming with support from ShipHero,” he said.