
If you’re a small or medium business owner that takes credit card payments online, you’ve probably heard of Square even if it’s not your preferred payment platform. They’ve been all over the news as a success story of a company that grew from a niche manufacturer of payment processing hardware for small merchants into a $100-billion-plus financial ecosystem.And if you’re a client of Square Online or thinking about becoming one, then you know you need a strong, reliable fulfillment partner to complement the ease of use Square Online offers. Because if only two of the three elements of your customers’ experience with you are operating at peak efficiency (shopping and paying), and the third (fulfillment) is lacking, you’re playing with fire:
Before getting into the best fulfillment options for Square Online users, below is a quick recap for new eCommerce entrepreneurs. If you’re a veteran in the eCommerce space, skip down to “How We Choose the Best Square Fulfillment Companies.”
Square is a mobile payment processing app and card reader, and the very first of its kind, which is why the adoption rate was so high.Overnight, Square (and then Square Online) let anyone accept credit card payments with their phones or tablets. And that “anyone” included those who up until that point only knew their business as a cash business like farmers’ market and flea market vendors.Square was also unique when it launched because it didn’t require contracts, commitments, applications or monthly fees. All you needed was an email address and knowledge of how the Square dashboard works.Today, Square Online is a complete revenue collection system for vendors on and offline; every account holder is enabled to accept online orders, ring up orders at POS and receive payments through the Square dashboard.
Order fulfillment is a quick way to describe the process of receiving a purchase order from a customer, processing that order and getting the purchased product to the purchaser. The fulfillment process begins when a customer’s order is received and ends when that customer receives their order.When the customer receives the item or items they ordered in the time they were promised, this is considered positive fulfillment. If a hiccup anywhere along the fulfillment chain disrupts the process and the customer either receives their package late or doesn’t get what they asked for, this is considered negative fulfillment.
Square (and Square Online) makes fulfillment extremely easy for anyone from the Square dashboard.From your Square dashboard that you can integrate into your site, you can set up curbside pickup or shipping fulfillment for any item. And you can set up a shipping fee if you see fit. Alternatively, you can use Square Online to build your own eCommerce site with a fulfillment option.Either way, once you’re ready to accept orders with Square Online, you can choose your fulfillment method form the Square dashboard: fulfill yourself (i.e., you find the item, wrap it, box it and add arrange for curbside pickup or prepare the shipping label, ship it and track the shipment to make sure it gets to your customer), or you can bring in a third-party logistics (3PL) company for fulfillment.
A 3PL order fulfillment provider will set the fulfillment method and handle the entire fulfillment process. It’s a massive headache off your plate and it gives you back hours of time per week (or more depending on how much you sell and how many shipping labels you have to produce) to put towards growing your business.Some 3PLs will be software to help you pick, pack, create shipping labels and ship items purchased by your customers. Others own and operate their own warehouses to store your products and ship from there. And a few (like ShipHero) offer both.
As mentioned above, the big benefit of using a 3PL for eCommerce fulfillment is getting rid of a huge pain in the neck, which you can do right from the Square dashboard.The fulfillment process has so many moving parts and so much that can go wrong along the way that entire college-level courses are dedicated to it. And if you run an eCommerce business, you’re most likely too busy to take it. This would put you in a disadvantageous position if things went off the rails.With a 3PL behind the scenes, whatever happens wouldn’t be your problem. And if the worst did happen, you’d know you had real experts in the field to respond, react and fix the issue before it cost you a customer.Find out more about ShipHero’s fully-outsourced Fulfillment Solution now.
Like in almost every other business-to-business service market, the 3PL options for fulfillment are plentiful and varied, with many pretenders for every one contender. That’s why it’s important to be diligent in your research before selecting a 3PL fulfillment partner for your eCommerce business.
This is the biggest one because failure here can lead directly to lost business (as stated above). You should definitely be looking for a 3PL that offers some sort of same-day delivery, as 41 percent of consumers are willing to pay a charge for same-day delivery.
On the surface, you’ll pay more for 3PL fulfillment than if you were to do it yourself. But if time is money, the investment in self-fulfillment is substantial. So, the goal when finding a 3PL is to spend less than you’d spend doing it yourself. Only you know that number, but be steadfast getting under it.
Less than one in 10 products bought in bricks-and-mortar stores are returned. Online, it’s close to 30 percent. So, the effectiveness of your returns process is very important for operations, but also for customer retention: 92 percent of consumers surveyed said they would buy again if the product return process was easy.
Once you’ve narrowed down your list of possible 3PL vendors, you’d be wise to look under the hoods of each to make sure they can work with Square Online and the Square dashboard, and that they are in fact a fulfillment expert for Square Online. How well they execute the fulfillment type they promise will dictate their value to you.
This is obviously the most important part. If a 3PL provider can’t plug into Square Online or the Square dashboard, they’re of no use to you whatsoever.
You never want your 3PL to keep you from growing, so you have to trust them to know everything about where you want to start selling next, and how to follow or adjust their fulfillment type to handle those orders.
Often overlooked in 3PL selection is smoothness across the fulfillment process, and this starts with an interface that everyone along the line can use. And be picky. Find something you know will work for you and your team, where the transaction fees are minimal or non-existent, and that works with the Square dashboard.
You have many order fulfillment partner choices, so choosing one can be tough. Fortunately, we can help with that. Here are the criteria we use when choosing the best Square fulfillment companies:
ShipHero was founded by a former eCommerce entrepreneur who was frustrated with the shipping software options available and decided to do something about it.
As mentioned above, the big pro ShipHero has going for it is the choice you have to either use their software to ship from your warehouse, or to let them ship your items from their warehouse, giving you back days of time by the end of every year.
Right now, the perceived knock on ShipHero is that it’s not a market leader yet. But that’s changing quickly.
ShipHero Fulfillment offers flat rate shipping costs that includes picking, packing, shipping, mailing supplies and postage. Pricing is more competitive without shipping zones and costs are more predictable.Find out more about ShipHero’s fully-outsourced Fulfillment Solution now.
ShipStation is a web-based order management and shipping software. They don’t have their own warehouses, but their software is used in North America, Europe and Australia.
They offer six tiers up to $229.99/month based on how much you think you’re going to ship.
ShipBob is another web-based platform in the ShipStation family, and it has a built-in analytics cruncher.
Shipping costs are customized per client.
A shipping solution for small- to medium-sized businesses with a small business, homespun feel.
It has an intricate inventory tracking tool, which works well for eCommerce companies with multiple SKUs.
Overall, the features aren’t as robust as others.
Pricing is definitely competitive, but you get what you pay for.
Shipedge has a suite of products to manage the entire order management lifecycle, supply chain and logistics in one centralized platform.
Easy to integrate with most platforms.
Not the most user-friendly interface.
Pricing is modular.Find out more about ShipHero’s fully-outsourced Fulfillment Solution now.
Printful is a 3PL fulfillment company primarily for eCommerce apparel companies, and specifically apparel creators.
You can use Printful to design your own products
Pricing is customized
If you’re a Square Online customer, you clearly care about quality and about giving your customers the best possible experience. By choosing the right 3PL shipping partner, you complete the loop.
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Imagine running a warehouse where orders are picked quickly, inventory is accurate, and all operations run smoothly without any errors or delays. Thanks to Artificial Intelligence, this can now become a reality with ease.
AI is transforming warehouse management by enhancing efficiency, intelligence, and the ability to meet the rapid demands of today’s eCommerce-driven market.
ShipHero is pioneering this revolution with its AI-powered warehouse solutions, setting new industry benchmarks. This article explores ShipHero’s AI Picking feature, highlighting how it’s transforming warehouse management and enhancing operational efficiency.
The integration of AI technologies, including machine learning, robotics, and predictive analytics, is revolutionizing warehouse operations, driving significant improvements in efficiency, accuracy, and overall performance. These innovations are optimizing processes across various areas, from inventory management to order fulfillment. Below are the key benefits of AI in warehouse management.
A combination of AI technologies is shaping smarter warehouse systems to help revolutionize warehouse management.
ShipHero has taken AI integration to the next level with its AI Picking feature, designed to significantly improve warehouse efficiency. This feature automates the picking process, reducing the reliance on manual labor and enhancing productivity in ways that were once thought impossible.
Let’s dive deeper into how ShipHero’s AI Picking works and the advantages it offers.
AI Picking optimizes warehouse operations in two key ways:
The AI Picking feature delivers a wide range of benefits:
The transformative power of AI extends far beyond just picking. AI is also revolutionizing other aspects of warehouse management, driving improvements in operational efficiency, inventory management, and safety.
AI automates tasks, reducing errors and increasing speed. Automated sorting and real-time inventory tracking ensure accuracy, while real-time monitoring helps managers adapt and ensure timely deliveries.
AI plays a vital role in maintaining accurate inventory levels. By leveraging predictive analytics, AI can forecast demand and optimize stock levels, helping warehouses avoid both stockouts and overstock situations. This leads to better inventory management and fewer disruptions in supply chains.
AI-driven systems can monitor warehouse conditions to ensure safety and compliance with industry regulations. These systems can analyze warehouse data and predict potential hazards before they occur, proactively reducing risks and ensuring a safer working environment.
AI technologies are playing a transformative role in the supply chain and logistics sectors by improving efficiency, reducing costs, and enhancing decision-making.
These intelligent systems effortlessly manage supply chain processes by using data to optimize operations, predict trends, and automate routine tasks. This ultimately reshapes everything, from how goods are moved to stored and delivered.
The future of warehouse management looks promising with greater automation and efficiency, but future warehouse digitization brings challenges, such as high upfront costs and the need for skilled personnel.
AI-powered drones, autonomous robots, and IoT integration are smart warehouse technologies that are revolutionizing warehouse operations. Drones will deliver goods quickly, while robots automate sorting and transportation, thereby reducing the need for manual labor.
IoT and AI integration will enable real-time monitoring and optimization of operations. Smart technology in warehouses is leading to fully automated systems that are faster, scalable, and need minimal human input.
While AI offers immense benefits, businesses must also consider certain challenges. High initial investments in AI technology, data security concerns, and the need for skilled personnel are just a few of the hurdles that must be addressed.
However, with a strategic approach, companies can eliminate the challenges and embrace AI’s full potential to boost accuracy in picking and improve overall warehouse operations.
AI minimizes error by automating tasks like inventory tracking, order picking, and sorting, ensuring greater accuracy and efficiency.
Yes, AI-driven predictive analytics can predict demand, track inventory levels, and improve supply chain efficiency by forecasting needs with greater accuracy to help businesses stay ahead of trends and market fluctuations.
AI solutions are becoming more cost-effective thanks to cloud-based services and subscription pricing models. These options make AI technology more accessible to small businesses, allowing them to take advantage of its benefits without large upfront costs.
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When pallets roll in and loading docks buzz, your warehouse’s receiving process becomes the gatekeeper of inventory accuracy. And if that gate isn’t well-guarded with structure, speed, and oversight, errors slip in.
A mislabeled item here, a damaged shipment there, and suddenly your warehouse faces stock discrepancies, late order fulfillment, or even lost customers.
A warehouse receiving process checklist streamlines receiving operations and ensures compliance across teams, regardless of who’s on shift.
A warehouse receiving process checklist ensures every shipment that enters your facility is properly documented, inspected, and integrated into your inventory system.
Unlike ad hoc or verbal processes, this structured document verifies product condition upon arrival, checks against purchase orders to confirm accuracy, and documents all inspections for future reference.
However, ShipHero’s digital platform already seamlessly integrates this checklist into your system, automating the tracking of goods from the moment they arrive.
Because it captures critical shipment details, a receiving checklist can double as a warehouse audit checklist sample, especially when preparing for performance reviews or inventory audits.
If you’re looking for ways to improve accuracy and accountability, learning how to audit your warehouse with a structured receiving checklist is a great place to start.
A well-structured warehouse receiving process checklist is crucial for ensuring accurate and efficient inventory management. Including the mentioned key components helps streamline the process, reduces errors, and enhances overall warehouse performance.
Here’s what you must include in your checklist to maintain control and accountability:
This anchors the entire inspection. By referencing the purchase order (PO) number, warehouse teams can verify the received goods against the original order, ensuring the correct items and quantities are delivered.
Having the supplier’s full details improves accountability. If there’s a delivery issue, this info helps your team evaluate supplier performance and speed up resolution.
Timestamping each delivery helps you review delivery schedules, track shipment delays, and identify potential gaps in receiving coverage.
Here, staff will assess damage or discrepancies, confirm specifications (e.g., size, color), take photos if needed, and record all inspections in case of claims or audits. An effective inventory audit checklist incorporates these inspection protocols to ensure accuracy from the moment goods arrive.
Listing the material name (e.g., product name, SKU, or description) prevents mix-ups during inventory allocation and ensures all items are accounted for. This also helps your Warehouse Management System (WMS) update stock records correctly.
Identifying who delivered and who received the shipment establishes accountability, helps resolve disputes over damaged or missing items, and ensures proper handoff records.
Maintaining proper documentation, such as packing slips, invoices, and bills of lading, facilitates order reconciliation and supports formal audits and record keeping.
A single receiving error often ripples through the entire warehouse. A structured receiving checklist breaks this cycle by establishing clear protocols that coordinate with supply chain operations and create accountability at every step. It drives big improvements in:
This plays out in real operations. A mid-sized clothing retailer had ongoing issues with stock discrepancies during receipt. However, implementing a standardized receiving checklist significantly reduced the number of missing items and stock inaccuracies.
Employees also appreciated having clear instructions to follow, which reduced confusion and helped maintain a smoother workflow during peak delivery periods.
Before drafting your checklist, take a closer look at your existing receiving workflow. Next, identify any inefficiencies and pinpoint areas that could benefit from more structure and consistency.
Choose the data points you’ll need based on your warehouse flow, system integration, and team size. Include only what’s necessary to document key handoff moments.
You can go with paper, but digital formats (via tablets or mobile apps) are easier to scale. Software-based checklists can instantly update records and integrate with your WMS.
Use inventory management platforms or cloud-based tools to build your checklist. For example, ShipHero’s template system allows you to configure fields, set mandatory requirements, and establish workflow rules that guide staff through the receiving process. This makes sure every receiving action is consistent and auditable.
Train staff to make sure every team member follows standardized procedures. This minimizes human error, especially for new or seasonal workers.
Roll out the checklist during a test period. Assign clear roles (e.g., receiver, inspector), gather feedback, and then launch warehouse-wide. Revisit and refine it quarterly to keep up with operational changes.
Your warehouse receiving checklist works even better when paired with these best practices:
Spacing out deliveries helps reduce bottlenecks and allows teams sufficient time to track inventory levels accurately. It also allows for more accurate inspections.
Keep receiving areas clutter-free and near the entrance. This shortens the time it takes to organize storage locations after goods are received.
Invest in equipment such as barcode scanners, conveyors, or forklifts to speed up receiving operations, especially during peak seasons.
Don’t let broken items enter inventory. Flag them, document the issue, and notify procurement so the issue can be escalated quickly.
By leveraging real-time inventory tracking and barcode scanning, you can eliminate the need for manual checklists, ensuring that every received item is accurately logged. ShipHero automates the entire receiving workflow, reducing human errors and speeding up the process.
Customizable receiving workflows allow you to tailor the system to your warehouse’s specific needs, eliminating the need for paper-based checklists. Improve efficiency, accuracy, and consistency, all with ShipHero’s advanced automation tools.
At least annually, or anytime your business introduces a new product line, supplier, or technology upgrades.
Absolutely. Cross-training builds flexibility, enabling teams to cover for absences and maintain efficiency even during peak periods or periods of high turnover.
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One missed check can cost you thousands of dollars. You may have a damaged pallet, a missing fire extinguisher, or a skipped safety step that can put your team at risk.
Warehouse daily checklists serve as a pilot’s pre-flight checklist. Before takeoff, every switch, lever, and system is checked. Why? Because skipping one step can lead to serious problems. The same goes for your warehouse.
Without a solid checklist, you risk delays, missed shipments, or worse, accidents and safety violations. A checklist ensures your team follows the right procedures and nothing falls through the cracks.
Here’s everything you need to include in a warehouse daily checklist, its definition, and templates you could use to get started fast.
A warehouse daily checklist is a structured form that helps warehouse staff systematically inspect, verify, and record essential tasks on a daily basis. It covers all the daily to-dos that keep your warehouse operations running smoothly and safely, such as inventory tracking and forklift inspections.
The warehousing and storage industry reported an injury rate of 4.8 per 100 full-time workers, nearly double the national average of 2.7. Following a daily warehouse checklist ensures the right procedures and safety protocols are followed and nothing important gets missed.
A great warehouse daily checklist supports the safety of your warehouse, reduces errors, and keeps your workflow on point. Here’s how to make a checklist that your warehouse workers will actually use and benefit from.
Every component of your checklist ensures your facility, staff, and inventory remain safe, compliant, and productive.
Common components include:
Instructions should be clear and structured to help your team move through inspections efficiently and consistently.
Your daily warehouse checklist doesn’t have to be very detailed and complicated. It needs to be thorough, practical, and easy to follow.
Here’s how to build a great one:
When your checklist comprehensively details the tasks in a concise manner, it becomes a tool that delivers massive impact. This ensures your warehouse operations run smoothly, safely, and efficiently.
Ready to skip the setup and just get started? Feel free to copy our Warehouse Daily Checklist Template to your Google Docs or Microsoft Word document. It’s accessible, user-friendly, and 100% customizable to your needs.
Simply plug in your specific details, and you’re set. It’s built to save time, support compliance, and help you manage your daily workflow like a pro.
ShipHero’s Warehouse Management System (WMS) boosts warehouse efficiency by automating key processes like inventory tracking, order picking, and shipping. By streamlining these workflows, it reduces manual labor, minimizing errors and delays.
The system’s real-time data updates allow staff to make quick, informed decisions, improving overall productivity. Customizable features enable businesses to adapt ShipHero to their specific operational needs, further enhancing efficiency. With ShipHero, warehouses can achieve faster turnaround times, reduced costs, and improved accuracy.
Review a warehouse daily checklist, weekly, or monthly to maintain accuracy and relevance. Frequent reviews help align the checklist with workflow changes, new safety protocols, or operational updates.
Yes, you can customize a warehouse daily checklist template. Most templates are designed to be modified based on team size, warehouse layout, and operational goals. Customization improves relevance and usability across different warehouse environments.
Yes, basic instruction and simple training on how to use the checklist ensure employees understand how to follow the checklist, report issues, and meet safety or performance standards. Training improves consistency and accountability across shifts.