Shiphero Blog

Returnly Has Partnered with ShipHero to Offer Frictionless Returns Management

It’s official! Returnly and ShipHero have teamed up, and ShipHero users have access to an exclusive deal. This breakthrough integration allows ShipHero users to offer an end-to-end product return experience. So, what does this mean for ShipHero users? Automation Returnly helps Shiphero users create a fully branded,

Returnly company wordmark logo in blue with a stylized R icon on a black background.

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It’s official! Returnly and ShipHero have teamed up, and ShipHero users have access to an exclusive deal. This breakthrough integration allows ShipHero users to offer an end-to-end product return experience. So, what does this mean for ShipHero users?

Automation

Returnly helps Shiphero users create a fully branded, self-serve return center, complete with all the necessary automation and policy controls to reduce operating costs and give customers all the options they want upfront.

Returnly Credit

Mistakes happen. If you ship the wrong order, send the right one immediately and Returnly will accept the risk of the customer actually returning the order. Returnly lets shoppers return or exchange items for a different size, color, or something new without contacting your business.If a shopper opts for a refund, Returnly offers an instant credit to shop your site while the return is processed. And when you save the sale, Returnly pays for the order so your customer gets the right item before returning the wrong one, completely risk free. This decreases your shipping time and increases the return experience for the customer.

Convert Returns to Repurchases

ShipHero and Returnly seamlessly transfer data to manage and track the return process within ShipHero’s platform. This improved data integration with Returnly makes returns seamless for you and the customer, better positions you to convert returns into repurchases, and saves time and holiday revenue for your business.

Exclusive Offer

To help you successfully navigate the upcoming return season, ShipHero has secured our customers access to an exclusive deal — two months free when you sign-up for a Returnly Premium plan before January 31, 2021.To learn more and claim your offer, click here.

the process

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