You should be celebrating more orders, not dreading it. With simple automation and an optimized team, you will ship more with less hassle.
Intelligent order management makes it easier to prioritize and ship orders.
Access an extensive set of features built to eliminate multiple apps and spreadsheets.
1. Let’s start with where your orders are placed
Orders are loaded into ShipHero as they are created across your sales channels. Orders can also be uploaded, created directly within ShipHero and via the API.
2. How your orders are handled and prioritized
With warehouse order routing, your orders will be automatically assigned to any number of locations as soon as they come in.
Orders can be put on hold or flagged for inspection based on rules you define, along with address validation and fraud detection.
Want to set a box? Add a SKU? Special instructions for the packer? Priority shipment? Intelligent automation rules make this easy.
3. How your team processes orders
With automation rules in place, your team doesn’t lose time figuring things out or making decisions. Simply log into the mobile app and go pick.
Not all orders are fulfilled the same way. Custom workflows allow full control of how you handle every order.
Automation rules mean you can prioritize orders on any number of conditions. Priorities can also be shifted on the fly.
Never have a late shipment again. ShipHero figures out the required ship date based on assigned ship methods.
Make every customer feel special – first time customer? repeat customer? VIP customer? Automatically personalize each order.
4. How you’re optimizing every shipping label
Take advantage of the built-in cheapest label shopper features, as well as direct shipping method mapping, international customs generation and returns label generation without leaving ShipHero.
5. Finally, shipping those orders out, quickly, accurately.
Unlock Your Shippers
Supercharge your packers with super easy software, barcode scanning and clear instructions. Speed & accuracy, check.
Seamless packing slip and shipping label printing with the scan of a barcode. Shipping information is sent back to the store as soon as the label is generated.
Track Every Shipment
Multiple box shipments happen, and ShipHero keeps track of every item packed into every box.
Comprehensive order management means you can do more with less
Automation rules are your order management superpower. From setting boxes, adding SKUs, assigning shipping methods and more.
Built-in USPS address validation checks every order, auto-correction and address holds make it easy to address issues quickly.
Easily identify and merge orders that are shipping to the same address, saving on shipping costs and processing time.
Ready to Ship
Pickers & Packers only see the orders ready to ship, avoiding the distraction of orders on hold or back-ordered orders.
Upload orders in bulk using a simple CSV file, with downloadable templates.
Print shipping labels and packing slips in bulk when typical pick & pack is not required. Popular with subscription box orders.
Create and update orders directly using the open GraphQL API, collaborate with other developers in our community.
Logs & Reporting
Every order change is logged, along with who, when, and why. Reporting provides insight into how the team is performing.
You'll be in good company.
It's easy to learn more, let's talk
Need more information? Trying to figure out a solution? We're here to discuss what we can, and cannot do.