“I love having unhappy customers!” said no one ever.

ShipHero is a complete, cloud-based solution that provides eCommerce businesses all the tools to manage inventory, ship orders, and oversee all warehouse operations.

We came up with the idea for ShipHero because we were frustrated with “solutions” that still left us scrambling in the warehouse and disappointing our customers. In 2013, we created a platform that takes care of all the operations after the sale. Now, business owners can focus their energies on selling products online, while ShipHero ensures that inventory is accurate and fulfillment is taken care of.

Improved Inventory

  • Barcodes for Stock 
  • Accurate Location of All Items
  • Adjustment Tracking
  • Low Stock Notifications
  • Management of Multiple Warehouses
  • Synced Stores

Simplfied Shipping

  • Connect to Your Carriers
  • Get the Best Rates
  • Bulk Print Labels
  • Manifest Generation
  • Customs EDI
  • Courier Flexibility

Easy to Use

  • Reduced Mistakes
  • Automated Manual Tasks
  • Responsive Support
  • Video Guides & Help

Grows with You

  • Get More Done, Faster
  • Improve Your Process
  • No SKU or Order Limits
  • Flexible
  • Insightful Reporting

How do I Get Started?

ShipHero is easy to set up; and our customer success team is here to guide you through the process.

1. Connect to Your Online Stores

Products in every one of your shops are automatically downloaded into ShipHero.

2. Add Warehouse Information

Input addresses needed for customer invoices and returns.

3. Assign Locations for Inventory

Establish where everything is in your warehouse.

4. Add Your Shipping Carriers

And choose your shipping options for super fast shipping.

5. Setup Printing

Activate label, barcode, and invoice printers and establish printing workstations for the warehouse team.

6. Connect Team Members

Assign permissions and roles to your employees, and give them the tools to pick, pack, and ship your orders.

7. Setup Barcodes

ShipHero provides everything you need to create, print, and scan barcodes to identify products, locations, totes, and boxes.

8. Enable Returns

Configure rules and add the "customer self returns" widget to your site.

9. Do The Roboto

Set up automation rules so your team can focus on the important stuff. Then yes, actually do the roboto.

Who needs ShipHero?

ShipHero is for those who want to manage inventory, expediently fulfill accurate orders, obtain the best shipping rates, and devote attention to increasing sales. We offer a wide range of tools and features that can be customized to fit your unique needs, which means that as you grow, ShipHero grows with you.

Inventory Management

With the ShipHero Mobile App, your team can efficiently navigate the warehouse in order to manage inventory and process orders.

Get Orders Out on Time

ShipHero helps your team pick orders fast. And, we give you options to suit your unique needs. You can bulk print shipping labels, or you can use the app to batch pick orders ready for packing.

Fewer Mistakes

Location routes are mapped out for your warehouse team; orders are organized by the “ship by” date; and the optional barcode scanning feature streamlines the entire process.

Shipping is in Our Name

Shipping carriers are directly integrated into the platform, so your warehouse team member only needs to tap one button to print the shipping label and packing slip. You determine how ShipHero chooses specific carriers. As a result, you won’t miss an order ship date, and your orders will be fulfilled accurately.

Know What's Happening

ShipHero provides reports that show you how your business is performing. These include details on:

  • Picker and Packer Errors and Efficiency
  • Inventory Value, Variance, and Changes
  • Shipment Performance
  • Cost Of Goods
  • Stale Inventory
  • Sales By Sku

Support That Has Your Back

We know how important it is to have access to knowledgeable and responsive support when you need it. If you ever need help, contact our support team or use our help.

 

Responsive Customer Support
 99.9% uptime the last 12 months
Loved by our customers